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Windows Update error code 80070424

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Old 26-02-2007
Posts: n/a
Windows Update error code 80070424

Can't install from the web or run from security center windows update. Tried
running all suggestions from previous posts except editing the host file.
After opening in notepad and removing lines, it will not let me save it.

Received this message also;

"Microsoft Update could not be installed on your computer

Make sure that you log on as an administrator or as a member of the
Administrators group, and then try again."

I am the only user on the computer and my rights are set up as an

I have also received messages that I do not have administrator rights, but I
guess that is for another post.

any help would be appreciated, thanks.

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Old 24-07-2007
Join Date: Dec 2008
Location: Tellico Village, TN
Posts: 1
Following worked for me. I use Vista Premium.

1. Click Start. Choose Run.
2. In the Run box, type: regsvr32.exe wuaueng.dll
3. Click OK.

I had the same problem. This worked for me.

I also had the same problem and this was a sure fix.

Thanks Murat!! Worked like a charm.

when I try this I get error code 0x80070005 any other suggestions

I gave up after almost 3 weeks and formatted the drive and reinstalled windows and it is working fine now.
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Old 16-02-2009
Join Date: Feb 2009
Posts: 1
I have tried all these fixes but I still am getting the same errors, either 0x80070005 and 80070424. I have been working on this problem for days and I am getting nowhere and still can't do my windows vista ultimate updates automatically or manually. I have also tried going into user account and switching it off, still nothing. Please any help would be greatly appreciated.
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Old 05-03-2009
Join Date: Mar 2009
Posts: 1
Re: Windows Update error code 80070424

For you people who get error 0x80070005 its about administration rights. to get the admin rights in dos prompt you first have to start it through start menu and give it administration rights.

just right click the CMD icon and choose run as administrator.
after that type regsvr32.exe wuaueng.dll in the command prompt.

thnx murat for the line.

good luck
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Old 08-04-2009
zbd zbd is offline
Join Date: Apr 2009
Posts: 2
Re: Windows Update error code 80070424

I also gave up after several days of trying everything suggested on google sites. Made a clean install of original Vista. MS did answer and gave some suggestions. Here is what MS said for others who have this same problem:

1. Click the "Start" Button, click "All programs", and click "Accessories".
2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Please enter the following command, and press enter.


You will get a "DllRegisterServer in wuaueng.dll succeeded" window.

4. Then, please move on to enter the following commands one by one. A success notification will be received after each command.


Let?s now try Windows Update again and see if the issue has been resolved. If the issue persists, please collect the following information for further research.

How to capture a screenshot
1. Press the Print Screen key (PrtScn) on your keyboard.
2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".

Please send this saved JPEG file to my email account at v-30niwa@mssupport.microsoft.com.

How to collect the System Information
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it to me using the following steps:

1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click "Save".

Please send it as an attachment to v-30niwa@mssupport.microsoft.com. If the file is too large to be sent, please right-click on the exported file, choose "Send To" -> "Compressed (zipped) Folder", and then send the zip file to v-30niwa@mssupport.microsoft.com for further research.

How to collect the WindowsUpdate.log file
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the "Save" button.

The file will be saved to your Desktop. Please send the file as an attachment in an email to v-30niwa@mssupport.microsoft.com.

Note: When attaching files to emails, the process will vary depending on the email application being used. While you are composing the email, most applications will provide you with either an "Attach" button or Paper Clip Icon to click in order to attach a file. After clicking this button/icon you must browse to the file you wish to attach and select it by either double clicking it or clicking it once and then clicking on the "Attach" button.

Please try my suggestion and let me know the results at your earliest convenience. If you have any other questions, please do not hesitate to let me know.
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Old 15-07-2009
Join Date: Jul 2009
Posts: 1
Re: Windows Update error code 80070424

Thank You Very Much This Helped Me Alot I Can Now Update My Vista 64
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Old 03-10-2009
Posts: n/a
Re: Windows Update error code 80070424

I am also having the same error code. Tried all of the suggestions above and
previous posts to no avail. This last suggestion at least enabled me to
register the dll files, but update still does not function. This is a brand
new laptop that successfully updated windows when first activated. Now it
wont update at all. Looks like a total windows install is in order for me.
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Old 03-10-2009
Posts: n/a
Re: Windows Update error code 80070424

Error message when you use Windows Update or Microsoft Update Web sites to
install updates: 0x80070424

You cannot turn on the Automatic Updates feature on a Windows XP Service
Pack 2-based computer
The Automatic Updates feature is turned off in the Security Center.
Additionally, you cannot turn on the Automatic Updates feature.
When you try to install updates from the Microsoft Windows Update Web site,
you may receive an error message that resembles the following:
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