Remote Desktop Connection Terminal Services Client 6.0 for Win XP

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Dear,

I have problem with updating the Remote Desktop Connection 6.0 client update
on Windows Update Site. I have Windows XP Professional X64 version.
When I wont to install the update, the update is installing, but In the end
it said that the installation Failed. I tryed to maunaly download these
update and install it, but its the same -> Failed.
Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP x64
Edition (KB925876)

Thank you.

Kind regards.

There are known issues with this update which are often related to Antivirus
program scriptblockers, in particular Norton AV, but may be seen with others
like script scanning protection in McAfee.

1. If you dont still have it redownload the KB925876 x64 version to the
desktop from here:
http://www.microsoft.com/downloads/d...displaylang=en
2. Go to add/remove programs making sure show updates is checked at the top.
Uninstall KB925876 which is probably listed even though not properly
installed. Then reboot.
3. Go into Norton or whatever AV you are using and disable script blocking.
4. Install KB925876 from the installer on desktop. Reboot if not prompted.
5. Go back into AV program and re-enable script blocking

Hope this works for you- Charlie

"DJ" wrote:

> Dear,
>
> I have problem with updating the Remote Desktop Connection 6.0 client update
> on Windows Update Site. I have Windows XP Professional X64 version.
> When I wont to install the update, the update is installing, but In the end
> it said that the installation Failed. I tryed to maunaly download these
> update and install it, but its the same -> Failed.
> Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP x64
> Edition (KB925876)
>
> Thank you.
>
> Kind regards.

I have done all this, but when I wont to install the update, it said -->
Access denied.

Thank you for your help.

Kind regards.



"MCPCharlieG" wrote:

> There are known issues with this update which are often related to Antivirus
> program scriptblockers, in particular Norton AV, but may be seen with others
> like script scanning protection in McAfee.
>
> 1. If you dont still have it redownload the KB925876 x64 version to the
> desktop from here:
> http://www.microsoft.com/downloads/d...displaylang=en
> 2. Go to add/remove programs making sure show updates is checked at the top.
> Uninstall KB925876 which is probably listed even though not properly
> installed. Then reboot.
> 3. Go into Norton or whatever AV you are using and disable script blocking.
> 4. Install KB925876 from the installer on desktop. Reboot if not prompted.
> 5. Go back into AV program and re-enable script blocking
>
> Hope this works for you- Charlie
>
> "DJ" wrote:
>
> > Dear,
> >
> > I have problem with updating the Remote Desktop Connection 6.0 client update
> > on Windows Update Site. I have Windows XP Professional X64 version.
> > When I wont to install the update, the update is installing, but In the end
> > it said that the installation Failed. I tryed to maunaly download these
> > update and install it, but its the same -> Failed.
> > Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP x64
> > Edition (KB925876)
> >
> > Thank you.
> >
> > Kind regards.

Oh crud, I have seen one other report like which was resolved by installing
in safe mode after the initial uninstall and the turn off of script
debugging, again may or may not work. Hopefully someone else may be able to
offer more insight if this fails as well. Sorry I couldn't be of more
assistance. - Charlie

"DJ" wrote:

> I have done all this, but when I wont to install the update, it said -->
> Access denied.
>
> Thank you for your help.
>
> Kind regards.
>
>
>
> "MCPCharlieG" wrote:
>
> > There are known issues with this update which are often related to Antivirus
> > program scriptblockers, in particular Norton AV, but may be seen with others
> > like script scanning protection in McAfee.
> >
> > 1. If you dont still have it redownload the KB925876 x64 version to the
> > desktop from here:
> > http://www.microsoft.com/downloads/d...displaylang=en
> > 2. Go to add/remove programs making sure show updates is checked at the top.
> > Uninstall KB925876 which is probably listed even though not properly
> > installed. Then reboot.
> > 3. Go into Norton or whatever AV you are using and disable script blocking.
> > 4. Install KB925876 from the installer on desktop. Reboot if not prompted.
> > 5. Go back into AV program and re-enable script blocking
> >
> > Hope this works for you- Charlie
> >
> > "DJ" wrote:
> >
> > > Dear,
> > >
> > > I have problem with updating the Remote Desktop Connection 6.0 client update
> > > on Windows Update Site. I have Windows XP Professional X64 version.
> > > When I wont to install the update, the update is installing, but In the end
> > > it said that the installation Failed. I tryed to maunaly download these
> > > update and install it, but its the same -> Failed.
> > > Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP x64
> > > Edition (KB925876)
> > >
> > > Thank you.
> > >
> > > Kind regards.