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Thread: ALPS Touchpad Driver Update via Vista Update Service

  1. #1
    Joe Guest

    ALPS Touchpad Driver Update via Vista Update Service

    Hi, I recently downloaded an "optional" device driver update for the ALPS
    pointing device touchpad on my Dell Inspiron XPS laptop. The touchpad itself
    stopped working even though the joystick and both sets of "mouse buttons"
    worked fine. All radio button options are correct to use both the touchpad
    and the joystick. I reverted to the original driver and touchpad operation
    resumed normal operation. Anyon else experience this? How do you provide
    feedback to Microsoft that their device driver has issues? I am using the
    32bit version of Vista Ultimate. Thanks in advance! Joe

  2. #2
    realcestmoi Guest

    Re: ALPS Touchpad Driver Update via Vista Update Service

    Hello Joe,

    A common knowledge among more advanced users is to never take drivers from
    windows update, if you really need a driver because the hardware is not
    working good, go to Alps or Dell site and download the right driver from
    there and install, remember : if it ain't broke do NOT fix it.

    Best regards,
    Michel Denie

    "Joe" <Joe@discussions.microsoft.com> wrote in message
    news:AD9439B2-BEC5-4584-A1F9-6D0A86E6DF41@microsoft.com...
    > Hi, I recently downloaded an "optional" device driver update for the ALPS
    > pointing device touchpad on my Dell Inspiron XPS laptop. The touchpad
    > itself
    > stopped working even though the joystick and both sets of "mouse buttons"
    > worked fine. All radio button options are correct to use both the
    > touchpad
    > and the joystick. I reverted to the original driver and touchpad
    > operation
    > resumed normal operation. Anyon else experience this? How do you provide
    > feedback to Microsoft that their device driver has issues? I am using the
    > 32bit version of Vista Ultimate. Thanks in advance! Joe




  3. #3
    barrowhill Guest

    RE: ALPS Touchpad Driver Update via Vista Update Service

    Joe,

    I'm not using a laptop but desktop running XP Pro. I got ALPs pointing
    device hardware update notification plus VIA IDE primary/secondary hardware
    updates. Like an idiot, I believed M$ had got it right and downloaded and
    installed.

    How wrong I was.

    Machine forever rebooting both in normal and safe modes. Assumed VIA update
    causing problem. Had to reboot to last known working configuration. Rescan
    showed these updates again which I promptly checked to not show again.
    However..............update history shows already installed. I dn't know
    what to believe now!!!!???

    Summary....DON'T accept M$ word on ANY hardware update. Go to manufacturer
    site to check.


    "Joe" wrote:

    > Hi, I recently downloaded an "optional" device driver update for the ALPS
    > pointing device touchpad on my Dell Inspiron XPS laptop. The touchpad itself
    > stopped working even though the joystick and both sets of "mouse buttons"
    > worked fine. All radio button options are correct to use both the touchpad
    > and the joystick. I reverted to the original driver and touchpad operation
    > resumed normal operation. Anyon else experience this? How do you provide
    > feedback to Microsoft that their device driver has issues? I am using the
    > 32bit version of Vista Ultimate. Thanks in advance! Joe


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