SP2 install failure

Trying to install SP2 to my WindowsXPHome SP1 desktop but the install
does not complete successfully. First try was the 80mb file on Windows
Update site. Installation failed..error code 0xD0000005. second install
was the full file(266mb)from a Windows site in safe mode with
networking. Install failed at the same point in the SP2 wizard...
"Finishing installation Details...Performing cleanup". The install
stalls and the wizard crashes with the standard dialog...Windows SP
setup has encountered a problem and needs to close. We are sorry for the
inconvience. Send error report? Don't send. Third install was with the
same full file(266mb)in normal mode. Again the install stalled at the
same point in the SP2 wizard. The following is from the last enties to
svcpack.log file:
> 1651.641: Migrating QFE KB924496 with command line: update.exe -Z -Q -B:sp2rtm
> 1660.750: MigrateHotfix: Hotfix KB924496 successfully migrated
> 1660.750: MigrateHotfixes: Return code: 3010
> 1660.922: Files To Attach C:\WINDOWS\Temp\WAT1013.tmp C:\WINDOWS\Temp\WAT1013.tmp
> 1661.016: Waiting For watson First time ...
> 1661.375: Waiting For watson First time ...
> 1661.406: Waiting For watson First time ...
> 1668.078: Waiting For watson First time ...
> 1674.750: Waiting For watson First time ...
> 1681.422: Waiting For watson First time ...
> 1688.094: Waiting For watson First time ...
> 1694.766: Waiting For watson First time ...
> 1701.437: Waiting For watson First time ...
> 1708.109: Waiting For watson First time ...
> 1714.781: Waiting For watson First time ...
> 1721.453: Waiting For watson First time ...
> 1728.125: Waiting For watson First time ...
> 1732.578: Waiting For watson First time ...

Who is Watson? And who is waiting for him? Sherlock Holmes? At this
point the SP2 wizard crashes. Any help will be appreciated.

"TomPar" <dingolabingo@hotmail.com> wrote in message
news:RV0Bh.9$Mw3.5@newsfe10.lga...
> Trying to install SP2 to my WindowsXPHome SP1 desktop but the install does not complete successfully. First try was the 80mb file
> on Windows Update site. Installation failed..error code 0xD0000005. second install was the full file(266mb)from a Windows site in
> safe mode with networking. Install failed at the same point in the SP2 wizard...
> "Finishing installation Details...Performing cleanup". The install stalls and the wizard crashes with the standard
> dialog...Windows SP setup has encountered a problem and needs to close. We are sorry for the
> inconvience. Send error report? Don't send.


There is another option on that dialog: [click here]
That leads to the Error Signature report.
It can be captured but unfortunately not by right-click,
only by selecting (e.g. doubleclick, then press Ctrl-a)
and the copying by pressing Ctrl-c.


> Third install was with the same full file(266mb)in normal mode. Again the install stalled at the same point in the SP2 wizard. The
> following is from the last enties to
> svcpack.log file:
>> 1651.641: Migrating QFE KB924496 with command line: update.exe -Z -Q -B:sp2rtm
>> 1660.750: MigrateHotfix: Hotfix KB924496 successfully migrated
>> 1660.750: MigrateHotfixes: Return code: 3010
>> 1660.922: Files To Attach C:\WINDOWS\Temp\WAT1013.tmp C:\WINDOWS\Temp\WAT1013.tmp 1661.016: Waiting For watson First time ...
>> 1661.375: Waiting For watson First time ...
>> 1661.406: Waiting For watson First time ...
>> 1668.078: Waiting For watson First time ...
>> 1674.750: Waiting For watson First time ...
>> 1681.422: Waiting For watson First time ...
>> 1688.094: Waiting For watson First time ...
>> 1694.766: Waiting For watson First time ...
>> 1701.437: Waiting For watson First time ...
>> 1708.109: Waiting For watson First time ...
>> 1714.781: Waiting For watson First time ...
>> 1721.453: Waiting For watson First time ...
>> 1728.125: Waiting For watson First time ...
>> 1732.578: Waiting For watson First time ...
>
> Who is Watson? And who is waiting for him? Sherlock Holmes? At this point the SP2 wizard crashes. Any help will be appreciated.


Perhaps you have disabled it or have a different debugger enabled
which is intercepting the crash dump function?

To enable Dr Watson as the default crash handler
Run... (e.g. press Win-R) and enter:

drwtsn32.exe -i

I suspect the default options will still be there
but you can customize them by running drwtsn32.exe
again without options. Drwtsn32.exe has its own Help
where you can get more information about each option.


HTH

Robert Aldwinckle
---

@TomPar, et al

check out
http://support.microsoft.com/kb/873148

cheers
jim


"Robert Aldwinckle" wrote:

> "TomPar" <dingolabingo@hotmail.com> wrote in message
> news:RV0Bh.9$Mw3.5@newsfe10.lga...
> > Trying to install SP2 to my WindowsXPHome SP1 desktop but the install does not complete successfully. First try was the 80mb file
> > on Windows Update site. Installation failed..error code 0xD0000005. second install was the full file(266mb)from a Windows site in
> > safe mode with networking. Install failed at the same point in the SP2 wizard...
> > "Finishing installation Details...Performing cleanup". The install stalls and the wizard crashes with the standard
> > dialog...Windows SP setup has encountered a problem and needs to close. We are sorry for the
> > inconvience. Send error report? Don't send.
>
>
> There is another option on that dialog: [click here]
> That leads to the Error Signature report.
> It can be captured but unfortunately not by right-click,
> only by selecting (e.g. doubleclick, then press Ctrl-a)
> and the copying by pressing Ctrl-c.
>
>
> > Third install was with the same full file(266mb)in normal mode. Again the install stalled at the same point in the SP2 wizard. The
> > following is from the last enties to
> > svcpack.log file:
> >> 1651.641: Migrating QFE KB924496 with command line: update.exe -Z -Q -B:sp2rtm
> >> 1660.750: MigrateHotfix: Hotfix KB924496 successfully migrated
> >> 1660.750: MigrateHotfixes: Return code: 3010
> >> 1660.922: Files To Attach C:\WINDOWS\Temp\WAT1013.tmp C:\WINDOWS\Temp\WAT1013.tmp 1661.016: Waiting For watson First time ...
> >> 1661.375: Waiting For watson First time ...
> >> 1661.406: Waiting For watson First time ...
> >> 1668.078: Waiting For watson First time ...
> >> 1674.750: Waiting For watson First time ...
> >> 1681.422: Waiting For watson First time ...
> >> 1688.094: Waiting For watson First time ...
> >> 1694.766: Waiting For watson First time ...
> >> 1701.437: Waiting For watson First time ...
> >> 1708.109: Waiting For watson First time ...
> >> 1714.781: Waiting For watson First time ...
> >> 1721.453: Waiting For watson First time ...
> >> 1728.125: Waiting For watson First time ...
> >> 1732.578: Waiting For watson First time ...
> >
> > Who is Watson? And who is waiting for him? Sherlock Holmes? At this point the SP2 wizard crashes. Any help will be appreciated.
>
>
> Perhaps you have disabled it or have a different debugger enabled
> which is intercepting the crash dump function?
>
> To enable Dr Watson as the default crash handler
> Run... (e.g. press Win-R) and enter:
>
> drwtsn32.exe -i
>
> I suspect the default options will still be there
> but you can customize them by running drwtsn32.exe
> again without options. Drwtsn32.exe has its own Help
> where you can get more information about each option.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>