Update KB929777

[AnViBs]

When I try to install the update I received the following message: Windows
Update error code 8000FFFF.
My OS is Windows Vista.
Any suggestion?

[rgm]

I have the exact same problem with the same parameters. Have been trying to
install since 2/2/07 and it never works.

"AnViBs" wrote:

> When I try to install the update I received the following message: Windows
> Update error code 8000FFFF.
> My OS is Windows Vista.
> Any suggestion?

[animalfrnd]

Did anyone find a solution to this problem?

"rgm" wrote:

> I have the exact same problem with the same parameters. Have been trying to
> install since 2/2/07 and it never works.
>
> "AnViBs" wrote:
>
> > When I try to install the update I received the following message: Windows
> > Update error code 8000FFFF.
> > My OS is Windows Vista.
> > Any suggestion?

[eminor7@charter.net]

On Mar 16, 9:49 pm, animalfrnd <animalf...@discussions.microsoft.com>
wrote:
> Did anyone find a solution to this problem?
>
>
>
> "rgm" wrote:
> > I have the exact same problem with the same parameters. Have been trying to
> > install since 2/2/07 and it never works.
>
> > "AnViBs" wrote:
>
> > > When I try to install the update I received the followingmessage: Windows
> > > Updateerrorcode8000FFFF.
> > > My OS is WindowsVista.
> > > Any suggestion?- Hide quoted text -
>
> - Show quoted text -

No, but I have the exact problem. The computer is 2 days old. It's
frustrating at best...

[eminor7@charter.net]

On Mar 16, 9:49 pm, animalfrnd <animalf...@discussions.microsoft.com>
wrote:
> Did anyone find a solution to this problem?
>
>
>
> "rgm" wrote:
> > I have the exact same problem with the same parameters. Have been trying to
> > install since 2/2/07 and it never works.
>
> > "AnViBs" wrote:
>
> > > When I try to install the update I received the followingmessage: Windows
> > > Updateerrorcode8000FFFF.
> > > My OS is WindowsVista.
> > > Any suggestion?- Hide quoted text -
>
> - Show quoted text -

No, but I have the exact problem. The computer is 2 days old. It's
frustrating at best...

[Flo]

I did search for a solution from MSN website. It says we might need to remove
some ram in order to install the update. However, after I removed 2G ram from
my computer, it said I don't need the update anymore. It is pretty stupid!!
So what now?

"eminor7@charter.net" wrote:

> On Mar 16, 9:49 pm, animalfrnd <animalf...@discussions.microsoft.com>
> wrote:
> > Did anyone find a solution to this problem?
> >
> >
> >
> > "rgm" wrote:
> > > I have the exact same problem with the same parameters. Have been trying to
> > > install since 2/2/07 and it never works.
> >
> > > "AnViBs" wrote:
> >
> > > > When I try to install the update I received the followingmessage: Windows
> > > > Updateerrorcode8000FFFF.
> > > > My OS is WindowsVista.
> > > > Any suggestion?- Hide quoted text -
> >
> > - Show quoted text -
>
> No, but I have the exact problem. The computer is 2 days old. It's
> frustrating at best...
>
>

[warn8r]

I did the same, but downloaded the udpate first.
I ran the update with 2GBs and it still failed.
This software company's a failure...to put out "fixes" without testing them.


"Flo" wrote:

> I did search for a solution from MSN website. It says we might need to remove
> some ram in order to install the update. However, after I removed 2G ram from
> my computer, it said I don't need the update anymore. It is pretty stupid!!
> So what now?
>
> "eminor7@charter.net" wrote:
>
> > On Mar 16, 9:49 pm, animalfrnd <animalf...@discussions.microsoft.com>
> > wrote:
> > > Did anyone find a solution to this problem?
> > >
> > >
> > >
> > > "rgm" wrote:
> > > > I have the exact same problem with the same parameters. Have been trying to
> > > > install since 2/2/07 and it never works.
> > >
> > > > "AnViBs" wrote:
> > >
> > > > > When I try to install the update I received the followingmessage: Windows
> > > > > Updateerrorcode8000FFFF.
> > > > > My OS is WindowsVista.
> > > > > Any suggestion?- Hide quoted text -
> > >
> > > - Show quoted text -
> >
> > No, but I have the exact problem. The computer is 2 days old. It's
> > frustrating at best...
> >
> >

[Robin Walker [MVP]]

warn8r <warn8r@discussions.microsoft.com> wrote:

> I did the same, but downloaded the udpate first.
> I ran the update with 2GBs and it still failed.

Try installing 929777 with 3GB of RAM installed (not 2GB, not 4GB). Another
user has reported success at that size.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk

[Robert Aldwinckle]

"Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
news:ubGwMYHmHHA.2256@TK2MSFTNGP04.phx.gbl...
> warn8r <warn8r@discussions.microsoft.com> wrote:
>
>> I did the same, but downloaded the udpate first.
>> I ran the update with 2GBs and it still failed.
>
> Try installing 929777 with 3GB of RAM installed (not 2GB, not 4GB). Another
> user has reported success at that size.



Robin,


Does this mean that the user actually has to open up the box
and remove chip(s)? Couldn't they do it via boot loader?

From an ealier post on the same topic:

<extract>

http://msdn2.microsoft.com/en-us/library/ms791501.aspx

(Live Search for
vista boot loader maxmem
)

Based on an idea found after remembering a similar issue with IE
(ref. KB303399 - You Cannot Finish Installing or Upgrading Internet Explorer)

I was actually thinking that perhaps a BIOS change might be possible
which also would be preferable to fiddling with chips. I didn't bother trying
to research that idea further after finding this /MAXMEM idea.


HTH

Robert Aldwinckle
---
</extract>

[Bob]

Hi.
I've got a Dell laptop with 4 GB RAM and got the same problem with this
KB929777.
I did not need to do any HW-changes to fix this.
This is what I did:

1) Manually uninstall the KB929777
Control Panel -> Programs and Features -> View installed updates (in the
left pane)

Find the KB929777, right click and uninstall

The computer now needs to reboot.

After reboot, go to the Microsoft web site and manually download/install
KB929777.

The update then installed as it should have done in the first place.

Bob.




"Robert Aldwinckle" wrote:

> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
> news:ubGwMYHmHHA.2256@TK2MSFTNGP04.phx.gbl...
> > warn8r <warn8r@discussions.microsoft.com> wrote:
> >
> >> I did the same, but downloaded the udpate first.
> >> I ran the update with 2GBs and it still failed.
> >
> > Try installing 929777 with 3GB of RAM installed (not 2GB, not 4GB). Another
> > user has reported success at that size.
>
>
>
> Robin,
>
>
> Does this mean that the user actually has to open up the box
> and remove chip(s)? Couldn't they do it via boot loader?
>
> From an ealier post on the same topic:
>
> <extract>
>
> http://msdn2.microsoft.com/en-us/library/ms791501.aspx
>
> (Live Search for
> vista boot loader maxmem
> )
>
> Based on an idea found after remembering a similar issue with IE
> (ref. KB303399 - You Cannot Finish Installing or Upgrading Internet Explorer)
>
> I was actually thinking that perhaps a BIOS change might be possible
> which also would be preferable to fiddling with chips. I didn't bother trying
> to research that idea further after finding this /MAXMEM idea.
>
>
> HTH
>
> Robert Aldwinckle
> ---
> </extract>
>
>
>

[John D]

I got the same error message but fixed by Bob's email. Details are follows:
1. I built the computer myself with 2GB of RAM. Vista Premium i32 nstalled
fine and running OK with auto-updates working.
2. In the meantime I updated to 4GB of Ram although only 3.3 is use by Vista .
3. In Nov 2007 I got this failure in Auto-update although when I looked at
hotfix this file appeared to have updated in Oct. So no clue why it was
trying to install again but failure is not good in my books.
4. As per some "google" suggesstion I tried to take out 2GB of RAM and tried
to run the autoupdate but now it say it does not need it (just like the first
post here).
5. Then got Bob's suggestion. So while still 4GB installed: (i) I made sure
that I had the file for the update downloaded on my desktop from Microsoft
download; (ii) set a restore point to roll back in case of problem; (iii)
uninstalled the hotfix by install/remove programs; (iv) restarted the
computer; and (v) installed the update from my desktop. It has now installed
and works fine.

Bottom line: there is no need to open your computer (as I did and was not
successful). Simply follow the steps and it works fine.

Cheers!


"Bob" wrote:

> Hi.
> I've got a Dell laptop with 4 GB RAM and got the same problem with this
> KB929777.
> I did not need to do any HW-changes to fix this.
> This is what I did:
>
> 1) Manually uninstall the KB929777
> Control Panel -> Programs and Features -> View installed updates (in the
> left pane)
>
> Find the KB929777, right click and uninstall
>
> The computer now needs to reboot.
>
> After reboot, go to the Microsoft web site and manually download/install
> KB929777.
>
> The update then installed as it should have done in the first place.
>
> Bob.
>
>
>
>
> "Robert Aldwinckle" wrote:
>
> > "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
> > news:ubGwMYHmHHA.2256@TK2MSFTNGP04.phx.gbl...
> > > warn8r <warn8r@discussions.microsoft.com> wrote:
> > >
> > >> I did the same, but downloaded the udpate first.
> > >> I ran the update with 2GBs and it still failed.
> > >
> > > Try installing 929777 with 3GB of RAM installed (not 2GB, not 4GB). Another
> > > user has reported success at that size.
> >
> >
> >
> > Robin,
> >
> >
> > Does this mean that the user actually has to open up the box
> > and remove chip(s)? Couldn't they do it via boot loader?
> >
> > From an ealier post on the same topic:
> >
> > <extract>
> >
> > http://msdn2.microsoft.com/en-us/library/ms791501.aspx
> >
> > (Live Search for
> > vista boot loader maxmem
> > )
> >
> > Based on an idea found after remembering a similar issue with IE
> > (ref. KB303399 - You Cannot Finish Installing or Upgrading Internet Explorer)
> >
> > I was actually thinking that perhaps a BIOS change might be possible
> > which also would be preferable to fiddling with chips. I didn't bother trying
> > to research that idea further after finding this /MAXMEM idea.
> >
> >
> > HTH
> >
> > Robert Aldwinckle
> > ---
> > </extract>
> >
> >
> >

[Les B]

I followed Bob's suggestion and it installed Ok for me! Les B

"Bob" wrote:

> Hi.
> I've got a Dell laptop with 4 GB RAM and got the same problem with this
> KB929777.
> I did not need to do any HW-changes to fix this.
> This is what I did:
>
> 1) Manually uninstall the KB929777
> Control Panel -> Programs and Features -> View installed updates (in the
> left pane)
>
> Find the KB929777, right click and uninstall
>
> The computer now needs to reboot.
>
> After reboot, go to the Microsoft web site and manually download/install
> KB929777.
>
> The update then installed as it should have done in the first place.
>
> Bob.
>
>
>
>
> "Robert Aldwinckle" wrote:
>
> > "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
> > news:ubGwMYHmHHA.2256@TK2MSFTNGP04.phx.gbl...
> > > warn8r <warn8r@discussions.microsoft.com> wrote:
> > >
> > >> I did the same, but downloaded the udpate first.
> > >> I ran the update with 2GBs and it still failed.
> > >
> > > Try installing 929777 with 3GB of RAM installed (not 2GB, not 4GB). Another
> > > user has reported success at that size.
> >
> >
> >
> > Robin,
> >
> >
> > Does this mean that the user actually has to open up the box
> > and remove chip(s)? Couldn't they do it via boot loader?
> >
> > From an ealier post on the same topic:
> >
> > <extract>
> >
> > http://msdn2.microsoft.com/en-us/library/ms791501.aspx
> >
> > (Live Search for
> > vista boot loader maxmem
> > )
> >
> > Based on an idea found after remembering a similar issue with IE
> > (ref. KB303399 - You Cannot Finish Installing or Upgrading Internet Explorer)
> >
> > I was actually thinking that perhaps a BIOS change might be possible
> > which also would be preferable to fiddling with chips. I didn't bother trying
> > to research that idea further after finding this /MAXMEM idea.
> >
> >
> > HTH
> >
> > Robert Aldwinckle
> > ---
> > </extract>
> >
> >
> >

[gradivus]

See my post here:
http://windowshelp.microsoft.com/com...8-8771099351ae

"AnViBs" wrote:

> When I try to install the update I received the following message: Windows
> Update error code 8000FFFF.
> My OS is Windows Vista.
> Any suggestion?