Windows XP Update Manager

I am having an ongoing a problem with the Windows Update Manager program and
could use some help fixing the problem. When I first boot up my computer I
receive the following message:

"UpdateMng component has encountered a problem and needs to close. We are
sorry for the inconvenience.

Details – AppName: updatemgr.exe AppVer: 5.0.7.9 ModName: prplsf.dll
ModVer: 0.0.0.0 Offset: 0000b087 Bottom of Form"

I also get the same error that others are getting when they try and run the
update manager program:

"Files required to use Microsoft Update are no longer registered or
installed on your computer. "

Some how I think that these problems are related and have tried to
re-register all the files mentioned by TaurArian. However, much to my
frustration, the problem continues... any suggestions?

~ Cynthia
--
Technically Challenged

Hi Cynthia,
Updatemgr.exe is a EarthLink 5.0 Update Manager file and prplsf.dll is a
file from Propel Dial-Up Accelerator. I suggest that you remove the program
Propel Dial-Up Accelerator from Start/Control panel/Add or Remove programs
and re-register the files mentioned by TaurArian or follow the steps below
to do that:
1. Click Start, Run, type: notepad C:\register.bat and press Enter. Choose
Yes
when you are prompted.
2. Copy the following commands and then paste them into the
opened Notepad window:
regsvr32 comcat.dell /so
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
regsvr32 inetcomm.dll /s
regsvr32 msdxm.ocx /s
regsvr32 dxmasf.dll /s
regsvr32 l3codecx.ax /s
regsvr32 acelpdec.ax /s
regsvr32 mpg4ds32.ax /s
regsvr32 voxmsdec.ax /s
regsvr32 danim.dll /s
regsvr32 Daxctle.ocx /s
regsvr32 lmrt.dll /s
regsvr32 datime.dll /s
regsvr32 dxtrans.dll /s
regsvr32 dxtmsft.dll /s
regsvr32 WEBPOST.DLL /s
regsvr32 WPWIZDLL.DLL /s
regsvr32 POSTWPP.DLL /s
regsvr32 CRSWPP.DLL /s
regsvr32 FTPWPP.DLL /s
regsvr32 FPWPP.DLL /s
regsvr32 WUAPI.DLL /s
regsvr32 WUAUENG.DLL /s
regsvr32 ATL.DLL /s
regsvr32 WUCLTUI.DLL /s
regsvr32 WUPS.DLL /s
regsvr32 WUWEB.DLL /s
regsvr32 wshom.ocx /s
regsvr32 wshext.dll /s
regsvr32 vbscript.dll /s
regsvr32 scrrun.dll mstinit.exe /setup /s
regsvr32 msnsspc.dll /SspcCreateSspiReg /s
regsvr32 msapsspc.dll /SspcCreateSspiReg /s
regsvr32 /s urlmon.dll
regsvr32 /s mshtml.dll
regsvr32 /s shdocvw.dll
regsvr32 /s browseui.dll
regsvr32 /s jscript.dll
regsvr32 /s vbscript.dll
regsvr32 /s scrrun.dll
regsvr32 /s msxml.dll
regsvr32 /s actxprxy.dll
regsvr32 /s softpub.dll
regsvr32 /s wintrust.dll
regsvr32 /s dssenh.dll
regsvr32 /s rsaenh.dll
regsvr32 /s gpkcsp.dll
regsvr32 /s sccbase.dll
regsvr32 /s slbcsp.dll
regsvr32 /s cryptdlg.dll
regsvr32 /s schannel.dll
regsvr32 /s oleaut32.dll
regsvr32 /s ole32.dll
regsvr32 /s shell32.dll
regsvr32 /s initpki.dll
regsvr32 /s msscript.ocx
regsvr32 /s dispex.dll
regsvr32 jscript.dll /s
del %temp% /Q /F
net stop wuauserv
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution SoftwareDistributionOld
regsvr32 wuapi.dll /s
regsvr32 wups.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wuweb.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 urlmon.dll /s
net start wuauserv
exit

3. After you paste the above commands, please close the Notepad window.
Choose Yes
when you are prompted to save the file.
4. Click Start, Run, type:
C:\register.bat and press Enter to run the commands we have pasted.
The Process may take sometime.
After this restart your computer and try Windows Update.
Regards,
Anton Pegan
"Technically Challenged" <TechnicallyChallenged@discussions.microsoft.com>
wrote in message news:7A52E1BD-689C-41FE-8E4B-9F1E11F0F49C@microsoft.com...
>
> I am having an ongoing a problem with the Windows Update Manager program
> and
> could use some help fixing the problem. When I first boot up my computer
> I
> receive the following message:
>
> "UpdateMng component has encountered a problem and needs to close. We are
> sorry for the inconvenience.
>
> Details – AppName: updatemgr.exe AppVer: 5.0.7.9 ModName: prplsf.dll
> ModVer: 0.0.0.0 Offset: 0000b087 Bottom of Form"
>
> I also get the same error that others are getting when they try and run
> the
> update manager program:
>
> "Files required to use Microsoft Update are no longer registered or
> installed on your computer. "
>
> Some how I think that these problems are related and have tried to
> re-register all the files mentioned by TaurArian. However, much to my
> frustration, the problem continues... any suggestions?
>
> ~ Cynthia
> --
> Technically Challenged

Hi Anton!

Thanks for your help... I was able to get rid of my first problem with the
"UpdateMng component" error problem but I have been unsuccessful at
uninstalling Earthlink's Total Access & Accellerator programs. Sadly, my
Windows Update Manager still cannot find the files it is looking for...
inspite of following your lengthy instructions to the letter :-< Any more
suggestions, short of totally reformating everything from scratch?

~ Cynthia

--
Technically Challenged


"Anton Pegan" wrote:

> Hi Cynthia,
> Updatemgr.exe is a EarthLink 5.0 Update Manager file and prplsf.dll is a
> file from Propel Dial-Up Accelerator. I suggest that you remove the program
> Propel Dial-Up Accelerator from Start/Control panel/Add or Remove programs
> and re-register the files mentioned by TaurArian or follow the steps below
> to do that:
> 1. Click Start, Run, type: notepad C:\register.bat and press Enter. Choose
> Yes
> when you are prompted.
> 2. Copy the following commands and then paste them into the
> opened Notepad window:
> regsvr32 comcat.dell /so
> regsvr32 shdoc401.dll /s
> regsvr32 shdoc401.dll /i /s
> regsvr32 asctrls.ocx /s
> regsvr32 oleaut32.dll /s
> regsvr32 shdocvw.dll /I /s
> regsvr32 shdocvw.dll /s
> regsvr32 browseui.dll /s
> regsvr32 browseui.dll /I /s
> regsvr32 msrating.dll /s
> regsvr32 mlang.dll /s
> regsvr32 hlink.dll /s
> regsvr32 mshtmled.dll /s
> regsvr32 urlmon.dll /s
> regsvr32 plugin.ocx /s
> regsvr32 sendmail.dll /s
> regsvr32 scrobj.dll /s
> regsvr32 mmefxe.ocx /s
> regsvr32 corpol.dll /s
> regsvr32 jscript.dll /s
> regsvr32 msxml.dll /s
> regsvr32 imgutil.dll /s
> regsvr32 thumbvw.dll /s
> regsvr32 cryptext.dll /s
> regsvr32 rsabase.dll /s
> regsvr32 inseng.dll /s
> regsvr32 iesetup.dll /i /s
> regsvr32 cryptdlg.dll /s
> regsvr32 actxprxy.dll /s
> regsvr32 dispex.dll /s
> regsvr32 occache.dll /s
> regsvr32 occache.dll /i /s
> regsvr32 iepeers.dll /s
> regsvr32 urlmon.dll /i /s
> regsvr32 cdfview.dll /s
> regsvr32 webcheck.dll /s
> regsvr32 mobsync.dll /s
> regsvr32 pngfilt.dll /s
> regsvr32 licmgr10.dll /s
> regsvr32 icmfilter.dll /s
> regsvr32 hhctrl.ocx /s
> regsvr32 inetcfg.dll /s
> regsvr32 tdc.ocx /s
> regsvr32 MSR2C.DLL /s
> regsvr32 msident.dll /s
> regsvr32 msieftp.dll /s
> regsvr32 xmsconf.ocx /s
> regsvr32 ils.dll /s
> regsvr32 msoeacct.dll /s
> regsvr32 inetcomm.dll /s
> regsvr32 msdxm.ocx /s
> regsvr32 dxmasf.dll /s
> regsvr32 l3codecx.ax /s
> regsvr32 acelpdec.ax /s
> regsvr32 mpg4ds32.ax /s
> regsvr32 voxmsdec.ax /s
> regsvr32 danim.dll /s
> regsvr32 Daxctle.ocx /s
> regsvr32 lmrt.dll /s
> regsvr32 datime.dll /s
> regsvr32 dxtrans.dll /s
> regsvr32 dxtmsft.dll /s
> regsvr32 WEBPOST.DLL /s
> regsvr32 WPWIZDLL.DLL /s
> regsvr32 POSTWPP.DLL /s
> regsvr32 CRSWPP.DLL /s
> regsvr32 FTPWPP.DLL /s
> regsvr32 FPWPP.DLL /s
> regsvr32 WUAPI.DLL /s
> regsvr32 WUAUENG.DLL /s
> regsvr32 ATL.DLL /s
> regsvr32 WUCLTUI.DLL /s
> regsvr32 WUPS.DLL /s
> regsvr32 WUWEB.DLL /s
> regsvr32 wshom.ocx /s
> regsvr32 wshext.dll /s
> regsvr32 vbscript.dll /s
> regsvr32 scrrun.dll mstinit.exe /setup /s
> regsvr32 msnsspc.dll /SspcCreateSspiReg /s
> regsvr32 msapsspc.dll /SspcCreateSspiReg /s
> regsvr32 /s urlmon.dll
> regsvr32 /s mshtml.dll
> regsvr32 /s shdocvw.dll
> regsvr32 /s browseui.dll
> regsvr32 /s jscript.dll
> regsvr32 /s vbscript.dll
> regsvr32 /s scrrun.dll
> regsvr32 /s msxml.dll
> regsvr32 /s actxprxy.dll
> regsvr32 /s softpub.dll
> regsvr32 /s wintrust.dll
> regsvr32 /s dssenh.dll
> regsvr32 /s rsaenh.dll
> regsvr32 /s gpkcsp.dll
> regsvr32 /s sccbase.dll
> regsvr32 /s slbcsp.dll
> regsvr32 /s cryptdlg.dll
> regsvr32 /s schannel.dll
> regsvr32 /s oleaut32.dll
> regsvr32 /s ole32.dll
> regsvr32 /s shell32.dll
> regsvr32 /s initpki.dll
> regsvr32 /s msscript.ocx
> regsvr32 /s dispex.dll
> regsvr32 jscript.dll /s
> del %temp% /Q /F
> net stop wuauserv
> ren %windir%\system32\catroot2 catroot2.old
> ren %windir%\SoftwareDistribution SoftwareDistributionOld
> regsvr32 wuapi.dll /s
> regsvr32 wups.dll /s
> regsvr32 wuaueng.dll /s
> regsvr32 wucltui.dll /s
> regsvr32 wuweb.dll /s
> regsvr32 msxml.dll /s
> regsvr32 msxml2.dll /s
> regsvr32 msxml3.dll /s
> regsvr32 urlmon.dll /s
> net start wuauserv
> exit
>
> 3. After you paste the above commands, please close the Notepad window.
> Choose Yes
> when you are prompted to save the file.
> 4. Click Start, Run, type:
> C:\register.bat and press Enter to run the commands we have pasted.
> The Process may take sometime.
> After this restart your computer and try Windows Update.
> Regards,
> Anton Pegan
> "Technically Challenged" <TechnicallyChallenged@discussions.microsoft.com>
> wrote in message news:7A52E1BD-689C-41FE-8E4B-9F1E11F0F49C@microsoft.com...
> >
> > I am having an ongoing a problem with the Windows Update Manager program
> > and
> > could use some help fixing the problem. When I first boot up my computer
> > I
> > receive the following message:
> >
> > "UpdateMng component has encountered a problem and needs to close. We are
> > sorry for the inconvenience.
> >
> > Details – AppName: updatemgr.exe AppVer: 5.0.7.9 ModName: prplsf.dll
> > ModVer: 0.0.0.0 Offset: 0000b087 Bottom of Form"
> >
> > I also get the same error that others are getting when they try and run
> > the
> > update manager program:
> >
> > "Files required to use Microsoft Update are no longer registered or
> > installed on your computer. "
> >
> > Some how I think that these problems are related and have tried to
> > re-register all the files mentioned by TaurArian. However, much to my
> > frustration, the problem continues... any suggestions?
> >
> > ~ Cynthia
> > --
> > Technically Challenged
>