updates will download but unable to install with no error report

When checking for windows xp updates I was given 35 of them to download. the
download goes fine, but they will not install. please help.

On the WU Website, select your history of updates - now click on failed update (red
mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a
search for the error code.

Also -
How to view the Update log in Windows

Click Start, and then click Run.
In the Open box, type : %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy
and paste the error codes into this thread so someone may be able to assist you. On
the other hand, you may be able to find the error code and other suggestions by
searching the Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"stvpss" <stvpss@discussions.microsoft.com> wrote in message
news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
| When checking for windows xp updates I was given 35 of them to download. the
| download goes fine, but they will not install. please help.

odd, I had the same situation today, 30 of them. I grouped them by type,( hot
fixes, internet explorer, etc.) I was able to get them all to install except
the security up date foroutlook express 6 service pack 1. I still haven't
been able to figure that one out. If anyone knows please help. oh! I
installed each group seperately

"stvpss" wrote:

> When checking for windows xp updates I was given 35 of them to download. the
> download goes fine, but they will not install. please help.

Did you read and follow the suggestions that TaurArian posted?


In news:87EB93F4-739D-4652-947C-24F42B808287@microsoft.com,
pawnman <pawnman@discussions.microsoft.com> wrote:
> odd, I had the same situation today, 30 of them. I grouped them by
> type,( hot fixes, internet explorer, etc.) I was able to get them all
> to install except the security up date foroutlook express 6 service
> pack 1. I still haven't been able to figure that one out. If anyone
> knows please help. oh! I installed each group seperately
>
> "stvpss" wrote:
>
>> When checking for windows xp updates I was given 35 of them to
>> download. the download goes fine, but they will not install. please
>> help.

Thank you. I went to the history but it doesn't show failed, it shows
canceled???? I tried again to install it, it says it is installing and when
it is through it just says unable to install??? There is no error#

"TaurArian [MS-MVP]" wrote:

> On the WU Website, select your history of updates - now click on failed update (red
> mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the alternative, do a
> search for the error code.
>
> Also -
> How to view the Update log in Windows
>
> Click Start, and then click Run.
> In the Open box, type : %windir%\windowsupdate.log
> and then click OK.
>
> Scroll down towards the bottom for the latest entries to locate the error code(s)
> associated with the latest failed attempt to download/install. If appropriate copy
> and paste the error codes into this thread so someone may be able to assist you. On
> the other hand, you may be able to find the error code and other suggestions by
> searching the Newsgroup.
>
> Also check Windows folder for file called KB******.log (****** = number of update ie
> KB896688) and post the contents of the failed update.
> This may provide further clues as to why the update failed.
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/?kbid=902093
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "stvpss" <stvpss@discussions.microsoft.com> wrote in message
> news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
> | When checking for windows xp updates I was given 35 of them to download. the
> | download goes fine, but they will not install. please help.
>
>
>

From Microsoft - Microsoft Baseline Security Analyzer.
http://www.microsoft.com/technet/sec...2/default.mspx
Install and run this tool to see if in fact the updates are installed or still
needed/required.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"pawnman" <pawnman@discussions.microsoft.com> wrote in message
news:1F6FC291-8104-41DA-8276-8DAE9D1BE3AD@microsoft.com...
| Thank you. I went to the history but it doesn't show failed, it shows
| canceled???? I tried again to install it, it says it is installing and when
| it is through it just says unable to install??? There is no error#
|
| "TaurArian [MS-MVP]" wrote:
|
| > On the WU Website, select your history of updates - now click on failed update
(red
| > mark) and see if there is an error code.
| > If there is an error code, write it down and post back or in the alternative, do
a
| > search for the error code.
| >
| > Also -
| > How to view the Update log in Windows
| >
| > Click Start, and then click Run.
| > In the Open box, type : %windir%\windowsupdate.log
| > and then click OK.
| >
| > Scroll down towards the bottom for the latest entries to locate the error code(s)
| > associated with the latest failed attempt to download/install. If appropriate
copy
| > and paste the error codes into this thread so someone may be able to assist you.
On
| > the other hand, you may be able to find the error code and other suggestions by
| > searching the Newsgroup.
| >
| > Also check Windows folder for file called KB******.log (****** = number of update
ie
| > KB896688) and post the contents of the failed update.
| > This may provide further clues as to why the update failed.
| >
| > How to read the Windowsupdate.log file:
| > http://support.microsoft.com/?kbid=902093
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "stvpss" <stvpss@discussions.microsoft.com> wrote in message
| > news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
| > | When checking for windows xp updates I was given 35 of them to download. the
| > | download goes fine, but they will not install. please help.
| >
| >
| >

I tried all the task you ask me to do. For some reason in my update history
there is no failures or errors. these are the updates I am not able to
install. if there is anything you can add let me know?


816093: Security Update Microsoft Virtual Machine (Microsoft VM)
Microsoft .NET Framework 1.1 Service Pack 1
Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
Security Update for Windows Media Player 10 for Windows XP (KB917734)
Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Update for Windows XP (KB922582)
Update for Windows XP (KB916595)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920685)
Update for Windows XP (KB920872)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB922819)
Security Update for Microsoft .NET Framework, Version 2.0 (KB922770)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB924270)
MSXML 4.0 SP2 Security Update (KB927978)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB926255)
Cumulative Security Update for Outlook Express for Windows XP (KB923694)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923689)
Windows Malicious Software Removal Tool - December 2006 (KB890830)
Windows Internet Explorer 7.0 for Windows XP

Microsoft Office 2002/XP
Office XP Service Pack 3

Microsoft SQL Server Feature Pack
MSXML 4.0 SP2 Security Update (925672)


"TaurArian [MS-MVP]" wrote:

> From Microsoft - Microsoft Baseline Security Analyzer.
> http://www.microsoft.com/technet/sec...2/default.mspx
> Install and run this tool to see if in fact the updates are installed or still
> needed/required.
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "pawnman" <pawnman@discussions.microsoft.com> wrote in message
> news:1F6FC291-8104-41DA-8276-8DAE9D1BE3AD@microsoft.com...
> | Thank you. I went to the history but it doesn't show failed, it shows
> | canceled???? I tried again to install it, it says it is installing and when
> | it is through it just says unable to install??? There is no error#
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > On the WU Website, select your history of updates - now click on failed update
> (red
> | > mark) and see if there is an error code.
> | > If there is an error code, write it down and post back or in the alternative, do
> a
> | > search for the error code.
> | >
> | > Also -
> | > How to view the Update log in Windows
> | >
> | > Click Start, and then click Run.
> | > In the Open box, type : %windir%\windowsupdate.log
> | > and then click OK.
> | >
> | > Scroll down towards the bottom for the latest entries to locate the error code(s)
> | > associated with the latest failed attempt to download/install. If appropriate
> copy
> | > and paste the error codes into this thread so someone may be able to assist you.
> On
> | > the other hand, you may be able to find the error code and other suggestions by
> | > searching the Newsgroup.
> | >
> | > Also check Windows folder for file called KB******.log (****** = number of update
> ie
> | > KB896688) and post the contents of the failed update.
> | > This may provide further clues as to why the update failed.
> | >
> | > How to read the Windowsupdate.log file:
> | > http://support.microsoft.com/?kbid=902093
> | >
> | >
> | > --
> | >
> | > ==================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ==================================
> | > http://www.dts-l.org/goodpost.htm
> | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> | > Get Safe online: http://www.getsafeonline.org/
> | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> | > information current)
> | >
> | >
> | > "stvpss" <stvpss@discussions.microsoft.com> wrote in message
> | > news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
> | > | When checking for windows xp updates I was given 35 of them to download. the
> | > | download goes fine, but they will not install. please help.
> | >
> | >
> | >
>
>
>

Need to look at the WU log to see what is happening -

<snip>
> Click Start, and then click Run.
| > | > In the Open box, type : %windir%\windowsupdate.log
| > | > and then click OK.
<snip>

Please post the part from where the updates are failing.

K

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"stvpss" <stvpss@discussions.microsoft.com> wrote in message
news:B567CB33-D2F2-4762-9A72-19E418220749@microsoft.com...
|I tried all the task you ask me to do. For some reason in my update history
| there is no failures or errors. these are the updates I am not able to
| install. if there is anything you can add let me know?
|
|
| 816093: Security Update Microsoft Virtual Machine (Microsoft VM)
| Microsoft .NET Framework 1.1 Service Pack 1
| Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
| Security Update for Windows Media Player 10 for Windows XP (KB917734)
| Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
| Security Update for Windows XP (KB914388)
| Security Update for Windows XP (KB917422)
| Security Update for Windows XP (KB920670)
| Security Update for Windows XP (KB920683)
| Security Update for Windows XP (KB921398)
| Security Update for Windows XP (KB922616)
| Update for Windows XP (KB922582)
| Update for Windows XP (KB916595)
| Security Update for Windows XP (KB919007)
| Security Update for Windows XP (KB920685)
| Update for Windows XP (KB920872)
| Security Update for Windows XP (KB923414)
| Security Update for Windows XP (KB924496)
| Security Update for Windows XP (KB923191)
| Security Update for Windows XP (KB924191)
| Security Update for Windows XP (KB922819)
| Security Update for Microsoft .NET Framework, Version 2.0 (KB922770)
| Security Update for Windows XP (KB920213)
| Security Update for Windows XP (KB924270)
| MSXML 4.0 SP2 Security Update (KB927978)
| Security Update for Windows XP (KB923980)
| Security Update for Windows XP (KB926255)
| Cumulative Security Update for Outlook Express for Windows XP (KB923694)
| Security Update for Windows Media Player 6.4 (KB925398)
| Security Update for Windows XP (KB923689)
| Windows Malicious Software Removal Tool - December 2006 (KB890830)
| Windows Internet Explorer 7.0 for Windows XP
|
| Microsoft Office 2002/XP
| Office XP Service Pack 3
|
| Microsoft SQL Server Feature Pack
| MSXML 4.0 SP2 Security Update (925672)
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > From Microsoft - Microsoft Baseline Security Analyzer.
| > http://www.microsoft.com/technet/sec...2/default.mspx
| > Install and run this tool to see if in fact the updates are installed or still
| > needed/required.
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "pawnman" <pawnman@discussions.microsoft.com> wrote in message
| > news:1F6FC291-8104-41DA-8276-8DAE9D1BE3AD@microsoft.com...
| > | Thank you. I went to the history but it doesn't show failed, it shows
| > | canceled???? I tried again to install it, it says it is installing and when
| > | it is through it just says unable to install??? There is no error#
| > |
| > | "TaurArian [MS-MVP]" wrote:
| > |
| > | > On the WU Website, select your history of updates - now click on failed
update
| > (red
| > | > mark) and see if there is an error code.
| > | > If there is an error code, write it down and post back or in the alternative,
do
| > a
| > | > search for the error code.
| > | >
| > | > Also -
| > | > How to view the Update log in Windows
| > | >
| > | > Click Start, and then click Run.
| > | > In the Open box, type : %windir%\windowsupdate.log
| > | > and then click OK.
| > | >
| > | > Scroll down towards the bottom for the latest entries to locate the error
code(s)
| > | > associated with the latest failed attempt to download/install. If appropriate
| > copy
| > | > and paste the error codes into this thread so someone may be able to assist
you.
| > On
| > | > the other hand, you may be able to find the error code and other suggestions
by
| > | > searching the Newsgroup.
| > | >
| > | > Also check Windows folder for file called KB******.log (****** = number of
update
| > ie
| > | > KB896688) and post the contents of the failed update.
| > | > This may provide further clues as to why the update failed.
| > | >
| > | > How to read the Windowsupdate.log file:
| > | > http://support.microsoft.com/?kbid=902093
| > | >
| > | >
| > | > --
| > | >
| > | > ==================================
| > | > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > ==================================
| > | > http://www.dts-l.org/goodpost.htm
| > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > Get Safe online: http://www.getsafeonline.org/
| > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > | > information current)
| > | >
| > | >
| > | > "stvpss" <stvpss@discussions.microsoft.com> wrote in message
| > | > news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
| > | > | When checking for windows xp updates I was given 35 of them to download.
the
| > | > | download goes fine, but they will not install. please help.
| > | >
| > | >
| > | >
| >
| >
| >

Try the following :

- uninstall Windows Installer 3.1 (v2)
- reboot
- reinstall Windows Installer 3.1 v2
- Reboot
- Now try to install the updates you want (via www.windowsupdate.com or
manually)

It worked for me !

TaurArian [MS-MVP] schreef:
> Need to look at the WU log to see what is happening -
>
> <snip>
> > Click Start, and then click Run.
> | > | > In the Open box, type : %windir%\windowsupdate.log
> | > | > and then click OK.
> <snip>
>
> Please post the part from where the updates are failing.
>
> K
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "stvpss" <stvpss@discussions.microsoft.com> wrote in message
> news:B567CB33-D2F2-4762-9A72-19E418220749@microsoft.com...
> |I tried all the task you ask me to do. For some reason in my update history
> | there is no failures or errors. these are the updates I am not able to
> | install. if there is anything you can add let me know?
> |
> |
> | 816093: Security Update Microsoft Virtual Machine (Microsoft VM)
> | Microsoft .NET Framework 1.1 Service Pack 1
> | Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
> | Security Update for Windows Media Player 10 for Windows XP (KB917734)
> | Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
> | Security Update for Windows XP (KB914388)
> | Security Update for Windows XP (KB917422)
> | Security Update for Windows XP (KB920670)
> | Security Update for Windows XP (KB920683)
> | Security Update for Windows XP (KB921398)
> | Security Update for Windows XP (KB922616)
> | Update for Windows XP (KB922582)
> | Update for Windows XP (KB916595)
> | Security Update for Windows XP (KB919007)
> | Security Update for Windows XP (KB920685)
> | Update for Windows XP (KB920872)
> | Security Update for Windows XP (KB923414)
> | Security Update for Windows XP (KB924496)
> | Security Update for Windows XP (KB923191)
> | Security Update for Windows XP (KB924191)
> | Security Update for Windows XP (KB922819)
> | Security Update for Microsoft .NET Framework, Version 2.0 (KB922770)
> | Security Update for Windows XP (KB920213)
> | Security Update for Windows XP (KB924270)
> | MSXML 4.0 SP2 Security Update (KB927978)
> | Security Update for Windows XP (KB923980)
> | Security Update for Windows XP (KB926255)
> | Cumulative Security Update for Outlook Express for Windows XP (KB923694)
> | Security Update for Windows Media Player 6.4 (KB925398)
> | Security Update for Windows XP (KB923689)
> | Windows Malicious Software Removal Tool - December 2006 (KB890830)
> | Windows Internet Explorer 7.0 for Windows XP
> |
> | Microsoft Office 2002/XP
> | Office XP Service Pack 3
> |
> | Microsoft SQL Server Feature Pack
> | MSXML 4.0 SP2 Security Update (925672)
> |
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > From Microsoft - Microsoft Baseline Security Analyzer.
> | > http://www.microsoft.com/technet/sec...2/default.mspx
> | > Install and run this tool to see if in fact the updates are installed or still
> | > needed/required.
> | >
> | >
> | > --
> | >
> | > ==================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ==================================
> | > http://www.dts-l.org/goodpost.htm
> | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> | > Get Safe online: http://www.getsafeonline.org/
> | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> | > information current)
> | >
> | >
> | > "pawnman" <pawnman@discussions.microsoft.com> wrote in message
> | > news:1F6FC291-8104-41DA-8276-8DAE9D1BE3AD@microsoft.com...
> | > | Thank you. I went to the history but it doesn't show failed, it shows
> | > | canceled???? I tried again to install it, it says it is installing and when
> | > | it is through it just says unable to install??? There is no error#
> | > |
> | > | "TaurArian [MS-MVP]" wrote:
> | > |
> | > | > On the WU Website, select your history of updates - now click on failed
> update
> | > (red
> | > | > mark) and see if there is an error code.
> | > | > If there is an error code, write it down and post back or in the alternative,
> do
> | > a
> | > | > search for the error code.
> | > | >
> | > | > Also -
> | > | > How to view the Update log in Windows
> | > | >
> | > | > Click Start, and then click Run.
> | > | > In the Open box, type : %windir%\windowsupdate.log
> | > | > and then click OK.
> | > | >
> | > | > Scroll down towards the bottom for the latest entries to locate the error
> code(s)
> | > | > associated with the latest failed attempt to download/install. If appropriate
> | > copy
> | > | > and paste the error codes into this thread so someone may be able to assist
> you.
> | > On
> | > | > the other hand, you may be able to find the error code and other suggestions
> by
> | > | > searching the Newsgroup.
> | > | >
> | > | > Also check Windows folder for file called KB******.log (****** = number of
> update
> | > ie
> | > | > KB896688) and post the contents of the failed update.
> | > | > This may provide further clues as to why the update failed.
> | > | >
> | > | > How to read the Windowsupdate.log file:
> | > | > http://support.microsoft.com/?kbid=902093
> | > | >
> | > | >
> | > | > --
> | > | >
> | > | > ==================================
> | > | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > | > ==================================
> | > | > http://www.dts-l.org/goodpost.htm
> | > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> | > | > Get Safe online: http://www.getsafeonline.org/
> | > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping
> the
> | > | > information current)
> | > | >
> | > | >
> | > | > "stvpss" <stvpss@discussions.microsoft.com> wrote in message
> | > | > news:B1756408-4180-49B7-B7D8-85969AD88994@microsoft.com...
> | > | > | When checking for windows xp updates I was given 35 of them to download.
> the
> | > | > | download goes fine, but they will not install. please help.
> | > | >
> | > | >
> | > | >
> | >
> | >
> | >