Having problems with Zune installation

[mediawhiz]

I keep getting error 0x643 with installing into Media Center XP. I upgraded
to Roll-Up 2 without a problem, but i am still getting the errors.

Any help will be much appreciated.
--
Keep Rockin''''

[maureen]

same thing here, except i haven't even gotten rollup 2 to install.
it's kinda ridiculous considering how much i paid for this thing.

"Zune installation problem" wrote:

> I'm not able to install the Zune software either. I hope someone is able to
> help us.
>
> "mediawhiz" wrote:
>
> > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > to Roll-Up 2 without a problem, but i am still getting the errors.
> >
> > Any help will be much appreciated.
> > --
> > Keep Rockin''''

[maureen]

same thing here, except i haven't even gotten rollup 2 to install.
it's kinda ridiculous considering how much i paid for this thing.

"Zune installation problem" wrote:

> I'm not able to install the Zune software either. I hope someone is able to
> help us.
>
> "mediawhiz" wrote:
>
> > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > to Roll-Up 2 without a problem, but i am still getting the errors.
> >
> > Any help will be much appreciated.
> > --
> > Keep Rockin''''

[Jack]

I'm having the same problem also... I just bought a Gateway laptop with the
Vista Home Premium edition and cannot install my Zune. I've gone to Windows
Update and the Zune website to try and install the supposedly new software
Update 1.2 with no luck. I get the same error code or the install process
will not complete. I hope there is a solution very soon or I will have to
take it back and get a video iPod.

"mediawhiz" wrote:

> I keep getting error 0x643 with installing into Media Center XP. I upgraded
> to Roll-Up 2 without a problem, but i am still getting the errors.
>
> Any help will be much appreciated.
> --
> Keep Rockin''''

[roxanne]

Having the same problem with my Gateway desktop with Vista Home Premium and I
have called Zune's customer support they're supposed to be returning my call
in the next 48 hours

"Jack" wrote:

> I'm having the same problem also... I just bought a Gateway laptop with the
> Vista Home Premium edition and cannot install my Zune. I've gone to Windows
> Update and the Zune website to try and install the supposedly new software
> Update 1.2 with no luck. I get the same error code or the install process
> will not complete. I hope there is a solution very soon or I will have to
> take it back and get a video iPod.
>
> "mediawhiz" wrote:
>
> > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > to Roll-Up 2 without a problem, but i am still getting the errors.
> >
> > Any help will be much appreciated.
> > --
> > Keep Rockin''''

[richniques]

"roxanne" wrote:

> Having the same problem with my Gateway desktop with Vista Home Premium and I
> have called Zune's customer support they're supposed to be returning my call
> in the next 48 hours
>
> "Jack" wrote:
>
> > I'm having the same problem also... I just bought a Gateway laptop with the
> > Vista Home Premium edition and cannot install my Zune. I've gone to Windows
> > Update and the Zune website to try and install the supposedly new software
> > Update 1.2 with no luck. I get the same error code or the install process
> > will not complete. I hope there is a solution very soon or I will have to
> > take it back and get a video iPod.
> >
> > "mediawhiz" wrote:
> >
> > > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > > to Roll-Up 2 without a problem, but i am still getting the errors.
> > >
> > > Any help will be much appreciated.
> > > --
> > > Keep Rockin''''

For Vista issue's once you download the 1.2 software and have it on desktop,
right click on file, go to properties, go to compatibility, change to
XP-service pack 2, run as administrator.
Run install, if freezes un-install and re-install adobe flash
good luck
-rich

[Justin]

That would be nice to try, but what we're having problems with is the fact
that 1.2 WON'T DOWNLOAD. The error code 643 comes up after Windows Update
tells us that it failed. It's getting a bit frustrating. What's even more
frustrating is that this a Microsoft product, having issues with it's own
platform. What were they thinking not making Zune vista ready? Seriously.

"richniques" wrote:

>
>
> "roxanne" wrote:
>
> > Having the same problem with my Gateway desktop with Vista Home Premium and I
> > have called Zune's customer support they're supposed to be returning my call
> > in the next 48 hours
> >
> > "Jack" wrote:
> >
> > > I'm having the same problem also... I just bought a Gateway laptop with the
> > > Vista Home Premium edition and cannot install my Zune. I've gone to Windows
> > > Update and the Zune website to try and install the supposedly new software
> > > Update 1.2 with no luck. I get the same error code or the install process
> > > will not complete. I hope there is a solution very soon or I will have to
> > > take it back and get a video iPod.
> > >
> > > "mediawhiz" wrote:
> > >
> > > > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > > > to Roll-Up 2 without a problem, but i am still getting the errors.
> > > >
> > > > Any help will be much appreciated.
> > > > --
> > > > Keep Rockin''''
>
> For Vista issue's once you download the 1.2 software and have it on desktop,
> right click on file, go to properties, go to compatibility, change to
> XP-service pack 2, run as administrator.
> Run install, if freezes un-install and re-install adobe flash
> good luck
> -rich

[roxanne]

Well Zune's customer support wasn't helpful and neither was Microsoft, they
conference called with me on the line and proceeded to blame each
other...however I found another wesite www.modaco.com/zunevista and there are
several posts regarding the installation of zune's software on vista so I
followed the suggestions from those posts and got my zune software installed,
once the software was installed the 1.2 did download and installed
successfully. So my computer runs the software now and it was recognizing my
zune device but for some reason the software is no longer detecting my zune
device...it shows up in device manager and device manager tells me the
drivers are up-to-date but no luck in the zune software program. But
everything seems to have installed properly and like I said it did sync with
my zune the first time I had it up and running.

"Justin" wrote:

> That would be nice to try, but what we're having problems with is the fact
> that 1.2 WON'T DOWNLOAD. The error code 643 comes up after Windows Update
> tells us that it failed. It's getting a bit frustrating. What's even more
> frustrating is that this a Microsoft product, having issues with it's own
> platform. What were they thinking not making Zune vista ready? Seriously.
>
> "richniques" wrote:
>
> >
> >
> > "roxanne" wrote:
> >
> > > Having the same problem with my Gateway desktop with Vista Home Premium and I
> > > have called Zune's customer support they're supposed to be returning my call
> > > in the next 48 hours
> > >
> > > "Jack" wrote:
> > >
> > > > I'm having the same problem also... I just bought a Gateway laptop with the
> > > > Vista Home Premium edition and cannot install my Zune. I've gone to Windows
> > > > Update and the Zune website to try and install the supposedly new software
> > > > Update 1.2 with no luck. I get the same error code or the install process
> > > > will not complete. I hope there is a solution very soon or I will have to
> > > > take it back and get a video iPod.
> > > >
> > > > "mediawhiz" wrote:
> > > >
> > > > > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > > > > to Roll-Up 2 without a problem, but i am still getting the errors.
> > > > >
> > > > > Any help will be much appreciated.
> > > > > --
> > > > > Keep Rockin''''
> >
> > For Vista issue's once you download the 1.2 software and have it on desktop,
> > right click on file, go to properties, go to compatibility, change to
> > XP-service pack 2, run as administrator.
> > Run install, if freezes un-install and re-install adobe flash
> > good luck
> > -rich

[Petey]

I GOT MINE ABOUT A WEEK AGO.
I TRIED IT IN MANY PEOPLES COMPUTER AND THE BEST RESULTS I HAVE IS ON MY NEW
WINDOWS VISTA COM.
I DONT KNOW WATZ WRONG WITH MICROSOFT BUT THEY BETTER HAVE AN ANSWER.
CAUSE IM PISSED.

"mediawhiz" wrote:

> I keep getting error 0x643 with installing into Media Center XP. I upgraded
> to Roll-Up 2 without a problem, but i am still getting the errors.
>
> Any help will be much appreciated.
> --
> Keep Rockin''''

[Steve]

Im pretty pissed too because i have a gateway with vista home premium and i
got the 643 code but no luck. THIS SUCKS. i had an ipod too and i switched to
zune.....just goes to show you, you cant trust microsoft with brand new
products

"Petey" wrote:

> I GOT MINE ABOUT A WEEK AGO.
> I TRIED IT IN MANY PEOPLES COMPUTER AND THE BEST RESULTS I HAVE IS ON MY NEW
> WINDOWS VISTA COM.
> I DONT KNOW WATZ WRONG WITH MICROSOFT BUT THEY BETTER HAVE AN ANSWER.
> CAUSE IM PISSED.
>
> "mediawhiz" wrote:
>
> > I keep getting error 0x643 with installing into Media Center XP. I upgraded
> > to Roll-Up 2 without a problem, but i am still getting the errors.
> >
> > Any help will be much appreciated.
> > --
> > Keep Rockin''''