KB 923980 wants to be installed ever and ever again ?

Hi,


I have the following problem with Win XP SP2 Home:

I installed all November Patches (8) by visiting Microsoft Update manually.
All were downloaded and installed. After rebooting, the yellow shield and the
bubble appear and say that new updates are available.. it is KB923980. It
wants to be downloaded and installed ever and ever again, although
Systemsteuerung-Software says it is already installed.

I tried to uninstall it - did not help.
I tried to download and install it separately - did not help.

I even recovered a complete system backup (using Drive Image) from last
sunday, to get a "clean" system again. Did not help either.

Me too!! My WinXP asked me to install it again every 10 minutes after I installed it.

any help??

Same problem but with Office-Update KB 919 029

Crazy-Chris,

Open the KB923980.log that is located in the WINDOWS directory (folder)
and copy&paste the last 2 *sections* into your reply, please.
If there have been repeated attempts at installing the update, then the
log will grow in size. PLEASE, post the last 2 sections of the log only.
The sections are divided by ==========================================
Also, uninstall KB923980 from Add/Remove Programs for now.
When you're prompted to reinstall the update, uncheck the box next to it
and then put a check in the box that says " Do not notify me of this
update again ".
If you downloaded it manually, good. Just save the file and we'll get it
installed, somehow ;)

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

KB923980 is driving me up the wall, it is shown in my history as installed 5
times over the past few days, today auto updates kept on installing it over &
over. I then uninstalled it, had to reboot, updated again (turned off
automatic updates). Ran update again once again it was listed so I ticked the
box to hide the update & was given a warning which for the time being I am
ignoring.
Albie

Don't concern yourself with the message or the other updates.
By the looks of the second part of the log it appears as though the
update has successfully installed.
Is it listed in Add/Remove Programs in the Control Panel ?
Are any Novell products (ex: Word Perfect) installed ?

Suggest you check the registry to see if it is listed correctly.
Go to Start > Run > type in

regedit
Click OK

Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP3\KB923980
Click the plus sign next to KB923980 then click the plus sign next to
Filelist.
Click on each folder to see what files are now showing in the right
frame. These are the files that should be listed and they should all be
version 5.1.2600.3015

Nwapi32.dll
Nwprovau.dll
Nwrdr.sys
Nwwks.dll

Finally, open the Services console by going to Start > Run > type in

services.msc
Click OK
Click the plus sign next to Services and Applications
Click on Services
Look in the right frame for " Client Service for NetWare "
Is it listed, is it Started, and what is the Startup type set to ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

I have info below on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP3\KB923980

version 5.1.2600.3015
Nwapi32.dll
Nwprovau.dll
Nwrdr.sys
Nwwks.dll

I don't have " Client Service for NetWare " listed on my Services.
What I can do? Help please.

i have same problem.

I don't have " Client Service for NetWare " listed on my Services.
What I can do? Help please.

I have same problem.

I don't have " Client Service for NetWare " listed on my Services. What I can do? Help please.

I'm another, registry shows as indicated by MowGreen but services.msc does
not show "Client service for Netware"
As previously stated this update has repeated many times and I have elected
not to show it again.
Albie

I have unistalled per previous instructions this fix, and have marked to not look at it as noted. I need to know how to get this installed correctly