Re: .Net Update (KB922770) Won't Install <-- how many more times do I have to uninstall/reinstall .Net Framework 2.0?

> http://support.microsoft.com/kb/923100 applies
> for KB922770 too.


How many more times will .Net Framework 2.0 need to be unistalled and
reinstalled again? This is the second time in the last couple of
months this solution was recommended as a fix for a failed update.

This time, it took almost four hours of my time to research the
problem, uninstall Net Framework, find a manual installer, and
reinstall again. The last time also took up several hours of my time.

At this point, I'm beginning to think it may be easier to just not
install the Microsoft updates. I've had two viruses on my computers
over the last ten years and fixing those were easier and quicker than
all this nonsense.

stewart

Stewart wrote:
>> http://support.microsoft.com/kb/923100 applies
>> for KB922770 too.
>
>
> How many more times will .Net Framework 2.0 need to be unistalled
> and reinstalled again? This is the second time in the last couple of
> months this solution was recommended as a fix for a failed update.
>
> This time, it took almost four hours of my time to research the
> problem, uninstall Net Framework, find a manual installer, and
> reinstall again. The last time also took up several hours of my
> time.
>
> At this point, I'm beginning to think it may be easier to just not
> install the Microsoft updates. I've had two viruses on my computers
> over the last ten years and fixing those were easier and quicker
> than all this nonsense.

Then you have your solution. ;-)
I have had no problem installing the updates on the thousands of computers I
have pushed it to.
If you are having issues and it is affecting you only and you have your
work-around - I say "go with it".

Do you use/need the .NET Framework?
http://www.theeldergeek.com/forum/in...showtopic=8392

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:
>
> Then you have your solution. ;-)


Don't tempt me at this point.


> I have had no problem installing the updates
> on the thousands of computers I have pushed
> it to. If you are having issues and it is affecting
> you only and you have your work-around - I
> say "go with it".


And I'd darn sure like to fix those "issues" if I could figure out
what they are. As I said before, I just did a new installation of Net
Framework a very short time ago, so there should be no issues
whatsoever. I have over twenty years of experience and run my
computers clean with very few modifications (certainly nothing at all
potentially damaging).


>Do you use/need the .NET Framework?


Sadly, that is not an option. This is a fairly new computer with a lot
of fairly new software on it, several of them requiring Framework 2.0.

stewart

My feelings entirely. I've only a couple of programmes that require .Net
framework but I'll be damned if I'm going to uninstall & reinstall it until
someone comes up with a solution that works.
BTW, when I try to instal & update it says that download is nil as it's
already here. If the original d/l was corrupted it could be causing the
problem. Where it is stored so I can delete it & redownload the U/D?

Cheers

Roger

"Stewart" wrote:

> "Shenan Stanley" wrote:
> >
> > Then you have your solution. ;-)
>
>
> Don't tempt me at this point.
>
>
> > I have had no problem installing the updates
> > on the thousands of computers I have pushed
> > it to. If you are having issues and it is affecting
> > you only and you have your work-around - I
> > say "go with it".
>
>
> And I'd darn sure like to fix those "issues" if I could figure out
> what they are. As I said before, I just did a new installation of Net
> Framework a very short time ago, so there should be no issues
> whatsoever. I have over twenty years of experience and run my
> computers clean with very few modifications (certainly nothing at all
> potentially damaging).
>
>
> >Do you use/need the .NET Framework?
>
>
> Sadly, that is not an option. This is a fairly new computer with a lot
> of fairly new software on it, several of them requiring Framework 2.0.
>
> stewart
>

One of my colleagues came up with a solution to this problem which involved a
re-install of the Windows Installer.

I am having the same issue with KB922770. BSOD appears on reboot with a STOP
error. The yellow 'updates ready to install' is displayed in the taskbar,
when I attempt to download - it fails.
When I run windows update and it detects this download, it shows me that the
download is 0 kbytes?? Attempting to redownload causes it to fail.
If I attempt to download the update manually from MS website, the download
shown (there are three KB.....X86. KB....X64, KB IA64) are between 2.2Mb and
3.7Mb.
Attempting to download any of these causes an error which states "The
installation source for this product is not available, Verify that the source
exists and that you can access it"
Bottom line, I cant remove the KB update as it doesnt show on the Control
Panel>Add Remove Programs listing, I cant install the update as it either
thinks the download is 0kbytes or the manual download says I dont have the
source product to update (which I obviously do, or I wouldnt require the
update)

Any (unsarcastic) advise would be welcome.

rssk <rssk@discussions.microsoft.com> wrote:

>My feelings entirely. I've only a couple of programmes
> that require .Net framework but I'll be damned if I'm
> going to uninstall & reinstall it until someone comes
> up with a solution that works.


That's probably the worst part of all this (from the MS perspective). If this
keeps up, more and more people are going to lose faith in the Windows Update
system.


> BTW, when I try to instal & update it says that
> download is nil as it's already here. If the original
> d/l was corrupted it could be causing the problem.
> Where it is stored so I can delete it & redownload
> the U/D?


The update installer file itself probably isn't corrupt since Windows Update at
least does a fairly good job of error checking during the download. On my
computer, another uninstall/reinstall of Net Framework did the trick. Somewhere
along the way, the update file gets deleted. Anyway, a key part this time seems
to be restarting after each step.

1. Uninstall Net Framework 2.0 in Add/Remove and then RESTART.

2. Download a manual installer for Net Framework. You can find it here...

http://www.microsoft.com/downloads/d...DisplayLang=en

3. Install Net Framework using the manual installer and then RESTART.

4. Now go to the Windows Update site and check for updates. The update should
be listed again and install correctly.

Good luck.

stewart

RESOLVED:
Here are my steps (no guarantees that this will work on your system - but
here goes
Run Windows Install Cleanup
(http://www.softpedia.com/get/Securit...-Utility.shtml)

Remove .NET framework 2.0 Using Installer Clenup

Go to ADD/Remove Programs

Click REMOVE for .net Framework 2.0

It goes thru an install process (remove was not a provided option)

Install successful

Reboot

Run Windows Update

Install KB922770

Install Successful

Reboot

Login to Technet,

Send nice thank you message to Terry

Terry <Terry@discussions.microsoft.com> wrote:
> (snip) When I run windows update and it detects this
> download, it shows me that the download is 0 kbytes??
> Attempting to redownload causes it to fail.


This is normal, Terry. Once the file is downloaded to your computer, Windows
Update will always say afterwards that the download is 0 kbytes. That's because
it doesn't have to download the update file again since it's already on your
computer. What is happening now, when you run Windows Update, is a failed
installation, not a failed download.


> If I attempt to download the update manually from MS
> website, the download shown (there are three KB.....X86.
> KB....X64, KB IA64) are between 2.2Mb and 3.7Mb.


Okay, you went to the wrong site. Here is where you want to go to get the
manual installer.

http://www.microsoft.com/downloads/d...DisplayLang=en

Notice this is the latest x86 version, which is exactly what you want. Make
sure you actually download it, with it appearing somewhere on your computer
afterwards. Now follow these steps exactly...

1. Uninstall Net Framework 2.0 in Add/Remove and then RESTART.

2. Install Net Framework using the manual installer you just downloaded and
then RESTART.

3. Now go to the Windows Update site and check for updates. The update should
be listed again and install correctly.

Notice the two very important restarts in that process. Don't skip over them.

Good luck.

stewart

Stewart, I did your steps 1-4, but there I got a failed installation of the
KB922770 update. I am set up to run Windows Update automatically, it ran at
step 4 (instead of going manually to the Windows Update website) and the
update installation attempt gave me a failed message. At that point I removed
the KB922770 update using the Add/Remove Programs under Control Panel,
RESTARTED, downloaded the manual update to a different folder on my hard
drive, ran that, got a success message, RESTARTED, and found Windows Update
running automatically again on the next boot, wanting me to run the same
update which had failed that way before. I declined to install it, went to
Windows Update web site, which told me I had no High-Priority updates needing
installation. I think I'm OK now, but am a bit confused at the contradictory
messages from Windows Update running automatically on my machine, and from
what the Update website had to say.

"Terry" <ukexile@gmail.com> wrote in message news:3A9B59E7-7139-4537-90CD-45951655248D@microsoft.com...
> RESOLVED:
> Here are my steps (no guarantees that this will work on your system - but
> here goes
> Run Windows Install Cleanup
> (http://www.softpedia.com/get/Securit...-Utility.shtml)
>
> Remove .NET framework 2.0 Using Installer Clenup
>
> Go to ADD/Remove Programs
>
> Click REMOVE for .net Framework 2.0
>
> It goes thru an install process (remove was not a provided option)
>
> Install successful
>
> Reboot
>
> Run Windows Update
>
> Install KB922770
>
> Install Successful
>
> Reboot
>
> Login to Technet,
>
> Send nice thank you message to Terry
>
Terry I followed your advice as above and it worked flawlessly!
Thanks
Rick

Thank you!

"Stewart" wrote:

>
> > http://support.microsoft.com/kb/923100 applies
> > for KB922770 too.
>
>
> How many more times will .Net Framework 2.0 need to be unistalled and
> reinstalled again? This is the second time in the last couple of
> months this solution was recommended as a fix for a failed update.
>
> This time, it took almost four hours of my time to research the
> problem, uninstall Net Framework, find a manual installer, and
> reinstall again. The last time also took up several hours of my time.
>
> At this point, I'm beginning to think it may be easier to just not
> install the Microsoft updates. I've had two viruses on my computers
> over the last ten years and fixing those were easier and quicker than
> all this nonsense.
>
> stewart
>

artfd wrote:
> Stewart, I did your steps 1-4, but there I got a failed
> installation of the KB922770 update. (snip)


I have since received rather complex instructions from Microsoft concerning
this. Here is what they sent (absent any personal info):

-----------------------------------------------

Thank you for contacting Microsoft Windows Update Support.

From the problem description, I understand that Security Update for Microsoft
..NET Framework, Version 2.0 (KB922770) was unable to be installed. If I have
misunderstood your concern, please don't hesitate to let me know.

I understand the inconvenience you have experienced. Please be assured that I
will do my best to help you.

The issue can be caused by a damaged .NET Framework component. At this time,
let's refer to the following steps to troubleshoot this issue:

Step 1: Download Microsoft Windows Installer CleanUp utility
============================================
1. Visit:
http://download.microsoft.com/downlo...BD/msicuu2.exe

2. Save the file to your Desktop.
3. Install this tool on your computer.

Step 2: Remove .NET Framework
========================
1. Click Start -> (All) Programs->Windows Installer Clean Up.

2. Please locate any .NET Framework software and remove it.

3. Restart the computer and see if the problem still exists.

For more information, please refer to:
-----------
Title: Description of the Windows Installer CleanUp Utility

Link: http://support.microsoft.com/default...b;en-us;290301

After that, please perform the following suggestions to reinstall .NET
Framework 2.0 and the update for it.

Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and the
updates for it
====================================================================
1. Please download the Microsoft .NET Framework Version 2.0 Redistributable
Package from the following link and save it to the Desktop.

Microsoft .NET Framework Version 2.0 Redistributable Package (x86):
http://www.microsoft.com/downloads/d...DisplayLang=en

Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
http://www.download.windowsupdate.co...aaa58b8644.exe

Security Update for Microsoft .NET Framework, Version 2.0 (KB922770)
http://download.microsoft.com/downlo...922770-X86.exe

2. When the File download window appears, please click the Save button, and
follow the directions to save it to the Desktop. After downloading the
Microsoft .NET Framework 2.0 setup file and the updates on your Desktop, please
double-click the files to manually install them one by one.

After that, please restart your computer and access the Windows update site to
test the issue.

Hi,

A small comment:

You should not download the Windows Installer CleanUp Utility from
Softpedia. They have an old version of it that in some cases does bad
things to your computer.

Microsoft have an updated version, you will find a download link here:

http://support.microsoft.com/kb/290301/


Terry wrote:

> RESOLVED:
> Here are my steps (no guarantees that this will work on your system - but
> here goes
> Run Windows Install Cleanup
> (http://www.softpedia.com/get/Securit...-Utility.shtml)
>
> Remove .NET framework 2.0 Using Installer Clenup
>
> Go to ADD/Remove Programs
>
> Click REMOVE for .net Framework 2.0
>
> It goes thru an install process (remove was not a provided option)
>
> Install successful
>
> Reboot
>
> Run Windows Update
>
> Install KB922770
>
> Install Successful
>
> Reboot
>
> Login to Technet,
>
> Send nice thank you message to Terry
>

--
torgeir, Microsoft MVP Software Distribution, Porsgrunn Norway