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MSXML 6.0 RTM Security Update (925673) failed to install

Windows Update


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  #1  
Old 12-10-2006
fusla
 
Posts: n/a
MSXML 6.0 RTM Security Update (925673) failed to install

Error Code: 0xBC2

After reboot, I went to windows update site to try to get it again, but it
said I had all components installed - despite an update history which
indicated that the MSXML update failed.

So, is the MSXML update installed or not? And if it isn't, how do I install
it since the update site doesn't give me the option to download it anymore.

Thanks.

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  #2  
Old 12-10-2006
Maurice N ~ MVP
 
Posts: n/a
Re: MSXML 6.0 RTM Security Update (925673) failed to install

Hello,
Suggest you flush your Automatic Updates download folder.
Housekeeping and cleanup steps:
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Use Windows Explorer. Go to C:\Windows\System32

If you have a sub-folder called * Catroot2 * (not Catroot) rename the
folder to CR2OLD. Or delete everything in that folder. Just make sure you do the right one.

(to clean up downloaded files for Automatic updates / Windows Update)
From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>

Logoff and do a fresh restart of Windows, before another attempt at getting the update !!

=
Your system may have multiple versions of MS XML, which is ok.
You may view which ones you have by using Windows Explorer, going to \Windows\system32 and looking for
msxml_.dll (where underscore is some number)

To get the XML 4 SP2 sec update I had to do the following in order to install it manually:
Get to this page at Technet http://www.microsoft.com/technet/sec.../ms06-061.mspx

Find the XML 4 SP2 for "your exact" Windows o.s. & service pack.
Download and save it to disk. (Link is listed under Affected Components).
Run the file.

Afterwards, verify the version of msxml4.dll matches the "post MS 06-061" listed at http://support.microsoft.com/kb/269238/
For my XP system, with XML 4, that's msxml4.dll with version 4.20.9839.0

The shorter, alternative: get it from MS Download Center.
<http://www.microsoft.com/downloads/details.aspx?FamilyID=961f3c95-ec4e-4561-ab27-b3180e9139c5>

Please note this addressed XML 4 update. If your system happens to have XML 6 as well, you'll want the update for KB925673
=
Keep this article handy for reference.
You cannot install some updates or programs
http://support.microsoft.com/kb/822798

Also, How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

--
Maurice N
MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
-----

"fusla" <fusla@discussions.microsoft.com> wrote in message news:7586B08D-4015-41EC-9EA4-AAC0A6DE5E7E@microsoft.com...
> Error Code: 0xBC2
>
> After reboot, I went to windows update site to try to get it again, but it
> said I had all components installed - despite an update history which
> indicated that the MSXML update failed.
>
> So, is the MSXML update installed or not? And if it isn't, how do I install
> it since the update site doesn't give me the option to download it anymore.
>
> Thanks.

Reply With Quote
  #3  
Old 13-10-2006
fusla
 
Posts: n/a
Re: MSXML 6.0 RTM Security Update (925673) failed to install

Whew. That was a lot of work. I really appreciate the help
Maurice...everything went as you said.

Thanks again.

"Maurice N ~ MVP" wrote:

> Hello,
> Suggest you flush your Automatic Updates download folder.
> Housekeeping and cleanup steps:
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> Use Windows Explorer. Go to C:\Windows\System32
>
> If you have a sub-folder called * Catroot2 * (not Catroot) rename the
> folder to CR2OLD. Or delete everything in that folder. Just make sure you do the right one.
>
> (to clean up downloaded files for Automatic updates / Windows Update)
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
>
> Go to Windows Explorer.
> Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
> Modify following as appropriate.
> If your Windows folder is C:\Windows. Look at this folder
> C:\Windows\SoftwareDistribution\Download
>
> If you find files in there, delete them. That folder is where files are stored from W U downloads.
>
> Go back to Command prompt window.
> type in
> net start wuauserv <Enter-key>
>
> EXIT <Enter-key>
>
> Logoff and do a fresh restart of Windows, before another attempt at getting the update !!
>
> =
> Your system may have multiple versions of MS XML, which is ok.
> You may view which ones you have by using Windows Explorer, going to \Windows\system32 and looking for
> msxml_.dll (where underscore is some number)
>
> To get the XML 4 SP2 sec update I had to do the following in order to install it manually:
> Get to this page at Technet http://www.microsoft.com/technet/sec.../ms06-061.mspx
>
> Find the XML 4 SP2 for "your exact" Windows o.s. & service pack.
> Download and save it to disk. (Link is listed under Affected Components).
> Run the file.
>
> Afterwards, verify the version of msxml4.dll matches the "post MS 06-061" listed at http://support.microsoft.com/kb/269238/
> For my XP system, with XML 4, that's msxml4.dll with version 4.20.9839.0
>
> The shorter, alternative: get it from MS Download Center.
> <http://www.microsoft.com/downloads/details.aspx?FamilyID=961f3c95-ec4e-4561-ab27-b3180e9139c5>
>
> Please note this addressed XML 4 update. If your system happens to have XML 6 as well, you'll want the update for KB925673
> =
> Keep this article handy for reference.
> You cannot install some updates or programs
> http://support.microsoft.com/kb/822798
>
> Also, How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> --
> Maurice N
> MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
> -----
>
> "fusla" <fusla@discussions.microsoft.com> wrote in message news:7586B08D-4015-41EC-9EA4-AAC0A6DE5E7E@microsoft.com...
> > Error Code: 0xBC2
> >
> > After reboot, I went to windows update site to try to get it again, but it
> > said I had all components installed - despite an update history which
> > indicated that the MSXML update failed.
> >
> > So, is the MSXML update installed or not? And if it isn't, how do I install
> > it since the update site doesn't give me the option to download it anymore.
> >
> > Thanks.

>

Reply With Quote
  #4  
Old 13-10-2006
Maurice N ~ MVP
 
Posts: n/a
Re: MSXML 6.0 RTM Security Update (925673) failed to install

You're welcome, Fusla !
--
Maurice N
MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
-----

"fusla" <fusla@discussions.microsoft.com> wrote in message news:339181D1-B0D7-4F3C-8786-244A82CB7695@microsoft.com...
> Whew. That was a lot of work. I really appreciate the help
> Maurice...everything went as you said.
>
> Thanks again.
>


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  #5  
Old 14-10-2006
Peter Saddow [Microsoft]
 
Posts: n/a
Re: MSXML 6.0 RTM Security Update (925673) failed to install

The 0xBC2 error means the installer was successful, but a reboot was
required. An update went into the Microsoft Update detection logic for MSXML4
and MSXML6 today to properly display a message indicating the installation
was successful but a reboot is required.

Thanks,
Peter Saddow
Microsoft


"Maurice N ~ MVP" wrote:

> You're welcome, Fusla !
> --
> Maurice N
> MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
> -----
>
> "fusla" <fusla@discussions.microsoft.com> wrote in message news:339181D1-B0D7-4F3C-8786-244A82CB7695@microsoft.com...
> > Whew. That was a lot of work. I really appreciate the help
> > Maurice...everything went as you said.
> >
> > Thanks again.
> >

>
>

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  #6  
Old 06-12-2007
Member
 
Join Date: Dec 2007
Posts: 1
insufficient privileges

Hi,
I get the following error when I try to install MSXML 6.0 or .NET 3.5.
Error 1303. The installer has insufficient privileges to access this directory: C:\Program Files\MSXML 6.0. The installation cannot continue. Log on as administrator or contact your system administrator.

My OS is WindowsXP - SP2 and I have logged on as administrator. Can anybody help me?
Thanks,
Matt
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