Page 1 of 2 12 LastLast
Results 1 to 15 of 18

Thread: Generic Host Process - MSI.DLL - Windows is no longer functional

  1. #1
    NickR Guest

    Generic Host Process - MSI.DLL - Windows is no longer functional

    On September 27th, when I was shutting down my PC, there were pending windows
    updates and it shows a progress 1 of 1 installing updates during shutdown.
    Some time into the process I got an svchost.exe - Application Error.

    The instruction at 0x745f2780 referenced memery at 0x00000000. The memory
    could not be read. After that errror the machine would no longer respond.

    Now every time I boot, about a minute after windows boots, regardless if I
    login or just leave the login prompt up, I get the same error. If I send the
    bug report or click OK or Cancel to the error, windows stops respond and will
    not even shut down.

    My system is no longer usable.

  2. #2
    antioch Guest
    Can you get into your system at all - if yes can you answer the below.
    Are you up to SP2 - what AV do you run - do you have a CD/DVD burner like
    Nero - are you set to auto-receive updates and auto download and install
    without any input from yourself - what are the KB numbers offered in this
    download.

  3. #3
    MowGreen [MVP] Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer functional

    Have you tried either booting the system to Safe Mode and/or utilizing
    System Restore to roll the system back to just before the update
    attempted to install ?

    You fail to mention where msi.dll fits into the error message. Please
    see this : The Automatic Updates service may stop responding
    http://support.microsoft.com/kb/914810

    There is a Hotfix available for an issue with msi.dll. Please see the
    info on that page concerning obtaining it, if that is the issue.

  4. #4
    Join Date
    Nov 2004
    Posts
    1

    Re: Generic Host Process - MSI.DLL - Windows is no longer functional

    As has now been reported in many places, this very frustrating problem
    appears to have started sometime after the July updates.

    See this thread in the
    "microsoft.public.windows.server.update_services" newsgroup:

    http://www.microsoft.com/communities...4-e79c86974dce

    You can read the many suggested solutions, but to see what I've tried
    you can start with my responses to Lawrence Garvin on 9-15-2006.

    There are apparently many manifestations of this problem, with some
    folks like you experiencing it at boot time, some while Windows is
    running, and others at shutdown time when an update is pending (which
    is the problem I'm experiencing on numerous computers). The common
    factors are that it started after the July updates, and it occurs when
    or after an update is attempted.

    As I explained in detail there, to troubleshoot this I have disabled
    all non-Microsoft startup programs, services, drivers, handlers,
    components, BHOs, shell extensions, toolbars, etc., as well as many
    Microsoft services I don't need. With Windows running at bare minimum,
    I still have this problem. I also tried several suggested solutions,
    all to no avail.

    I am convinced this is a Microsoft problem induced by a recent update,
    and may very well involve MSI.DLL. However, the suggested hotfix 914810
    does not fix it, but instead changes the error to '0x476122d0'.
    Uninstalling that hotfix makes it revert to the '0x745f2780' error. Of
    course MSI.DLL did not get replaced recently, so there is obviously
    some other factor involved.

    For many of us this is becoming a critical situation, and we need a fix
    very soon. The extremely frustrating thing about it is that no one can
    tell us if or when Microsoft might even start to look at it, or how we
    can get their attention to do so.

  5. #5
    Javier Guest

    RE: Generic Host Process - MSI.DLL - Windows is no longer functional

    Same thing happend to me.
    Just after installing last update I got SVCHOST.EXE error and my system stop
    functioning.
    After working arround the problem for three days I have found out that if
    you have "Automatic updates service" enabled you get the error, but if you
    disabled the service the system function but you cannot update your system.
    Any more ideas?

  6. #6
    JohnG Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer functional

    I'm out of ideas.

    Are you saying that you get the error even when you update manually
    from the Microsoft update site?
    http://update.microsoft.com/microsof...6/default.aspx

    Updating manually from the automatically-downloaded hotfixes, or from
    the Microsoft update site, appears to work for most folks. However, in
    a corporate environment with tens or hundreds of PCs, this is not a
    viable solution.

    We need help from Microsoft on this.

    Does any MVP here have access to a Microsoft employee that can tell us
    if they are working on this problem, or that they will work on it if
    they are not already doing so?

  7. #7
    antioch Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer functional

    Alas, no. My recent understanding is that some MVPs did have the ear of
    some MS employees, but that this link does not exist :-(. Well only in a
    very few cases.
    One did pop into this group from MS with a suggestion re svchost.exe
    Worked for some but not others.

  8. #8
    Javier Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer function

    Yes, that's right.
    To manually update from the microsoft update center I got to have the
    Automatic updates service started and the type of service in automatic, even
    though I have disabled automatic updates in Security Center.
    I can update manually from the general download center, but I think that not
    all the updates are there because the last one that crashed my system was a
    windows defender update (I know because I could repeat the faliure situation
    several times and always crashed trying to install this update). This update
    does not apear at general download center.
    Unisntalling windows defender everything seems to be alright, but there are
    not updates to install at this moment. I don't kown what can happend the next
    time I have to update anything. I think it'll crash again.

    I read your previus post and read the posts in the link you mention, they
    were very useful to get to a better situation than I was. Thanks for your
    help.

  9. #9
    Taylormade Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer function

    I just wipe out a client's computer and reinstalled XP Pro from scratch.
    Install SP2 and then started installing all the updates. On the second set of
    updates, the computer rebooted and I received the same error message. This is
    a clean machine with nothing but Microsoft on it. It definitely is related to
    the Microsoft updates. This is happening two other clients as well, one on
    their 2003 server and the other is xp pro.

  10. #10
    JohnG Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer function

    In an effort to find some common factors:

    1. Was MS Office installed before you began the updates? (If so what
    version?)

    2. Was Windows Defender installed before you began the updates?

    3. Were you using WIndows Update (WU) or Microsoft Update (MU).

  11. #11
    Taylormade Guest

    Re: Generic Host Process - MSI.DLL - Windows is no longer function

    Thanks John for helping with this. To answer your questions:

    1. Yes, Microsoft Office was installed. Microsoft Office 2003 Pro.

    2. Windows Defender was not installed yet.

    3. I was using Windows Update through Internet Explorer.

  12. #12
    antioch Guest
    OK, that leaves out WinDefender and MU as common factors, but may point
    to Office 2003.

    So far I have not seen this problem on a computer without MS Office
    2003 installed and updated. I support many computers with Office XP
    installed, and none of them (so far) have had this problem.

    Has anyone seen this problem without Office 2003 installed?

  13. #13
    tpaget Guest
    On my computers over here the updater service became corrupted after installing Windows Live Messenger. Here is the fix:

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.
    2. Double click the service "Automatic Updates".
    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.
    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic". Then please click the button "Stop" under "Service Status" to stop the service.
    6. Repeat the above steps with the other service: Background Intelligent Transfer Service (BITS), but you just need to make sure it is stopped as well but startup is set to manual not automatic.

    Step 4: Re-register Windows Update components and Clear the corrupted Windows Update temp folder
    ================================

    1. Click on Start and then click Run,
    2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
    3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
    4. Please repeat these steps for each of the following commands:

    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL

    After the above steps are finished. Sicne temporary folder of Windows Update may be corrupted. We can refer to the following steps to rename this folder that

    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

    net stop WuAuServ

    2. Click Start, Run, type: %windir% and press Enter.
    3. In the opened folder, rename the folder SoftwareDistribution to SDold.
    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

    net start WuAuServ

  14. #14
    Psudo36 Guest

    RE: Generic Host Process SVCHOST error

    I too found the'fix' at swigart consulting. I ran it yesterday on just under
    2% of our systems having the problem ( 700 PCs total - busy day.)

    the fix is just a workaround - if you leave automatic update to run again
    and finish patching your PC will have the error again. (On one system the
    only patch left was the malware scan from microsoft.)

    Anyway to roll back to a previous version of the Windows Auto update DLLs?

    Psudo36

  15. #15
    Roman S Guest

    RE: Generic Host Process - MSI.DLL - Windows is no longer functional

    Here's your fix...you'll need to contact microsoft to get the patch...

    http://support.microsoft.com/kb/916089

Page 1 of 2 12 LastLast

Similar Threads

  1. Generic Host Process for Win32 Services Error
    By Henri@ksen in forum Windows Security
    Replies: 21
    Last Post: 23-10-2011, 05:46 PM
  2. Cannot start Windows Virtual PC Host Process
    By Faiz_4u in forum Operating Systems
    Replies: 3
    Last Post: 01-06-2009, 10:11 AM
  3. The process host for Windows does not function any more
    By - Empty Shell - in forum Operating Systems
    Replies: 2
    Last Post: 02-03-2009, 12:56 PM
  4. windows server 2003 generic host process/svchost problem
    By Luca Grazioli in forum Windows Server Help
    Replies: 3
    Last Post: 25-11-2008, 10:11 PM
  5. Windows Host Process (rundll32)
    By doggiexdp in forum Operating Systems
    Replies: 2
    Last Post: 25-08-2008, 12:55 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,710,820,295.33080 seconds with 16 queries