Unable to install ANY updates

I can download but not install any criticals/high priority updates via
windows update site. I get the following reported message...

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.

I tried install again but same result and the troubleshooter, if that what
it is meant to be, is of no use.

The (current) updates in question are:

KB925486 : Security Update for Windows XP and
KB915597 : Definition Update for Windows Defender (Beta)

Appreciate any help in resolving

You fail to mention if the OS is XP SP1 or SP2.
Go here for KB925486 and click the appropriate link for the SP that is
installed :
http://www.microsoft.com/technet/sec.../MS06-055.mspx

Save it, do not run it from it's location. Close IE.
Install it.
If it fails to install there will be a KB925486.log located in the
WINDOWS directory (folder). Open that log and copy&paste it into your
reply, please.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


barrowhill wrote:

> I can download but not install any criticals/high priority updates via
> windows update site. I get the following reported message...
>
> Problem: A problem on your computer is preventing updates from being
> downloaded or installed
> Solution: To fix the problem, try installing the updates again. If that
> doesn't work, use the Troubleshooter to try solve the problem.
>
> I tried install again but same result and the troubleshooter, if that what
> it is meant to be, is of no use.
>
> The (current) updates in question are:
>
> KB925486 : Security Update for Windows XP and
> KB915597 : Definition Update for Windows Defender (Beta)
>
> Appreciate any help in resolving
>
>

Windows Server 2003 SP1

[KB925486.log]
0.796:
================================================================================
0.796: 2006/09/27 09:46:56.933 (local)
0.796: e:\063bb984092fa9eb7087114c94054b\update\update.exe (version 6.2.29.0)
0.796: Hotfix started with following command line:
0.812: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.812: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.343: InstallInfCatalogFile: Installing
e:\063bb984092fa9eb7087114c94054b\update\KB925486.cat as _000000_.cat...
1.343: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.375: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.375: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.375: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.375: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.390: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.390: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.390: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
36.296: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
36.296: User Input: OK
36.296: Update.exe extended error code = 0xf0da
36.296: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:47:57.025 (local)
0.625: e:\a322695bb275aef45fc4e53a\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\a322695bb275aef45fc4e53a\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.063: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.063: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.063: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.063: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
2.906: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
2.906: User Input: OK
2.906: Update.exe extended error code = 0xf0da
2.906: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:56:37.121 (local)
0.625: e:\299ba9149ffe9a22fbc3\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.640: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.640: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.015: InstallInfCatalogFile: Installing
e:\299ba9149ffe9a22fbc3\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.062: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.062: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.062: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.062: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
4.203: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
4.203: User Input: OK
4.203: Update.exe extended error code = 0xf0da
4.203: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 10:00:58.755 (local)
0.625: e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\update.exe (version
6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\KB925486.cat as _000000_.cat...
1.016: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.047: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.047: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.047: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.047: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.063: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.063: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.063: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
73.953: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
73.953: User Input: OK
73.953: Update.exe extended error code = 0xf0da
73.953: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


I was able to install the previous security updates via Automatic Updates
and everything was fine. I'm thinking the Windows Update is failing do to a
problem with the Automatic Updates Service.

Your thoughts?

Matt

"MowGreen [MVP]" wrote:

> You fail to mention if the OS is XP SP1 or SP2.
> Go here for KB925486 and click the appropriate link for the SP that is
> installed :
> http://www.microsoft.com/technet/sec.../MS06-055.mspx
>
> Save it, do not run it from it's location. Close IE.
> Install it.
> If it fails to install there will be a KB925486.log located in the
> WINDOWS directory (folder). Open that log and copy&paste it into your
> reply, please.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> barrowhill wrote:
>
> > I can download but not install any criticals/high priority updates via
> > windows update site. I get the following reported message...
> >
> > Problem: A problem on your computer is preventing updates from being
> > downloaded or installed
> > Solution: To fix the problem, try installing the updates again. If that
> > doesn't work, use the Troubleshooter to try solve the problem.
> >
> > I tried install again but same result and the troubleshooter, if that what
> > it is meant to be, is of no use.
> >
> > The (current) updates in question are:
> >
> > KB925486 : Security Update for Windows XP and
> > KB915597 : Definition Update for Windows Defender (Beta)
> >
> > Appreciate any help in resolving
> >
> >
>

I rebooted my server and the windows update began running fine.

"Matt" wrote:

> Windows Server 2003 SP1
>
> [KB925486.log]
> 0.796:
> ================================================================================
> 0.796: 2006/09/27 09:46:56.933 (local)
> 0.796: e:\063bb984092fa9eb7087114c94054b\update\update.exe (version 6.2.29.0)
> 0.796: Hotfix started with following command line:
> 0.812: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Less Than 7.0.0.0
> 0.812: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> 1 of PreRequisite
> 1.343: InstallInfCatalogFile: Installing
> e:\063bb984092fa9eb7087114c94054b\update\KB925486.cat as _000000_.cat...
> 1.343: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> c:\windows\_000000_.cat
> 1.375: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffc0d.
> 1.375: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 1.375: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> STR_FAILED_INF_INTEGRITY
> 1.375: KB925486 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 1.390: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> 1.390: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> failed: 0x2
> 1.390: Setup could not verify the integrity of the file Update.inf. Make
> sure the Cryptographic service is running on this computer.
> 36.296: Message displayed to the user: Setup could not verify the integrity
> of the file Update.inf. Make sure the Cryptographic service is running on
> this computer.
> 36.296: User Input: OK
> 36.296: Update.exe extended error code = 0xf0da
> 36.296: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.625:
> ================================================================================
> 0.625: 2006/09/27 09:47:57.025 (local)
> 0.625: e:\a322695bb275aef45fc4e53a\update\update.exe (version 6.2.29.0)
> 0.625: Hotfix started with following command line:
> 0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Less Than 7.0.0.0
> 0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> 1 of PreRequisite
> 1.016: InstallInfCatalogFile: Installing
> e:\a322695bb275aef45fc4e53a\update\KB925486.cat as _000000_.cat...
> 1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> c:\windows\_000000_.cat
> 1.063: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffc0d.
> 1.063: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 1.063: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> STR_FAILED_INF_INTEGRITY
> 1.063: KB925486 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> 1.078: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> failed: 0x2
> 1.078: Setup could not verify the integrity of the file Update.inf. Make
> sure the Cryptographic service is running on this computer.
> 2.906: Message displayed to the user: Setup could not verify the integrity
> of the file Update.inf. Make sure the Cryptographic service is running on
> this computer.
> 2.906: User Input: OK
> 2.906: Update.exe extended error code = 0xf0da
> 2.906: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.625:
> ================================================================================
> 0.625: 2006/09/27 09:56:37.121 (local)
> 0.625: e:\299ba9149ffe9a22fbc3\update\update.exe (version 6.2.29.0)
> 0.625: Hotfix started with following command line:
> 0.640: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Less Than 7.0.0.0
> 0.640: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> 1 of PreRequisite
> 1.015: InstallInfCatalogFile: Installing
> e:\299ba9149ffe9a22fbc3\update\KB925486.cat as _000000_.cat...
> 1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> c:\windows\_000000_.cat
> 1.062: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffc0d.
> 1.062: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 1.062: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> STR_FAILED_INF_INTEGRITY
> 1.062: KB925486 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> 1.078: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> failed: 0x2
> 1.078: Setup could not verify the integrity of the file Update.inf. Make
> sure the Cryptographic service is running on this computer.
> 4.203: Message displayed to the user: Setup could not verify the integrity
> of the file Update.inf. Make sure the Cryptographic service is running on
> this computer.
> 4.203: User Input: OK
> 4.203: Update.exe extended error code = 0xf0da
> 4.203: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.625:
> ================================================================================
> 0.625: 2006/09/27 10:00:58.755 (local)
> 0.625: e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\update.exe (version
> 6.2.29.0)
> 0.625: Hotfix started with following command line:
> 0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Less Than 7.0.0.0
> 0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> 1 of PreRequisite
> 1.016: InstallInfCatalogFile: Installing
> e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\KB925486.cat as _000000_.cat...
> 1.016: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> c:\windows\_000000_.cat
> 1.047: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffc0d.
> 1.047: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 1.047: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> STR_FAILED_INF_INTEGRITY
> 1.047: KB925486 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 1.063: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> 1.063: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> failed: 0x2
> 1.063: Setup could not verify the integrity of the file Update.inf. Make
> sure the Cryptographic service is running on this computer.
> 73.953: Message displayed to the user: Setup could not verify the integrity
> of the file Update.inf. Make sure the Cryptographic service is running on
> this computer.
> 73.953: User Input: OK
> 73.953: Update.exe extended error code = 0xf0da
> 73.953: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
>
> I was able to install the previous security updates via Automatic Updates
> and everything was fine. I'm thinking the Windows Update is failing do to a
> problem with the Automatic Updates Service.
>
> Your thoughts?
>
> Matt
>
> "MowGreen [MVP]" wrote:
>
> > You fail to mention if the OS is XP SP1 or SP2.
> > Go here for KB925486 and click the appropriate link for the SP that is
> > installed :
> > http://www.microsoft.com/technet/sec.../MS06-055.mspx
> >
> > Save it, do not run it from it's location. Close IE.
> > Install it.
> > If it fails to install there will be a KB925486.log located in the
> > WINDOWS directory (folder). Open that log and copy&paste it into your
> > reply, please.
> >
> > MowGreen [MVP 2003-2006]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > barrowhill wrote:
> >
> > > I can download but not install any criticals/high priority updates via
> > > windows update site. I get the following reported message...
> > >
> > > Problem: A problem on your computer is preventing updates from being
> > > downloaded or installed
> > > Solution: To fix the problem, try installing the updates again. If that
> > > doesn't work, use the Troubleshooter to try solve the problem.
> > >
> > > I tried install again but same result and the troubleshooter, if that what
> > > it is meant to be, is of no use.
> > >
> > > The (current) updates in question are:
> > >
> > > KB925486 : Security Update for Windows XP and
> > > KB915597 : Definition Update for Windows Defender (Beta)
> > >
> > > Appreciate any help in resolving
> > >
> > >
> >

MowGreen,

Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
site and installed no problem. Went to control panel\Add remove and via
"change" button associated with windows defender, downloaded and installed
latest definition (KB915597)

Re-run of windows update now shows no critical/high priority updates.

From this I conclude that I don't have a problem with my PC per se. Problem
thus lies with the (auto) update process and/or associated files on PC ???


"MowGreen [MVP]" wrote:

> You fail to mention if the OS is XP SP1 or SP2.
> Go here for KB925486 and click the appropriate link for the SP that is
> installed :
> http://www.microsoft.com/technet/sec.../MS06-055.mspx
>
> Save it, do not run it from it's location. Close IE.
> Install it.
> If it fails to install there will be a KB925486.log located in the
> WINDOWS directory (folder). Open that log and copy&paste it into your
> reply, please.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> barrowhill wrote:
>
> > I can download but not install any criticals/high priority updates via
> > windows update site. I get the following reported message...
> >
> > Problem: A problem on your computer is preventing updates from being
> > downloaded or installed
> > Solution: To fix the problem, try installing the updates again. If that
> > doesn't work, use the Troubleshooter to try solve the problem.
> >
> > I tried install again but same result and the troubleshooter, if that what
> > it is meant to be, is of no use.
> >
> > The (current) updates in question are:
> >
> > KB925486 : Security Update for Windows XP and
> > KB915597 : Definition Update for Windows Defender (Beta)
> >
> > Appreciate any help in resolving
> >
> >
>

Matt,

I don't have a problem running windows update. This runs fine and tells me
if I have any updates to install. The problem is with the install (not
download). See my reply to MowGreen. Ca get updates to install but not via
(auto) update site.

"Matt" wrote:

> I rebooted my server and the windows update began running fine.
>
> "Matt" wrote:
>
> > Windows Server 2003 SP1
> >
> > [KB925486.log]
> > 0.796:
> > ================================================================================
> > 0.796: 2006/09/27 09:46:56.933 (local)
> > 0.796: e:\063bb984092fa9eb7087114c94054b\update\update.exe (version 6.2.29.0)
> > 0.796: Hotfix started with following command line:
> > 0.812: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Less Than 7.0.0.0
> > 0.812: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> > 1 of PreRequisite
> > 1.343: InstallInfCatalogFile: Installing
> > e:\063bb984092fa9eb7087114c94054b\update\KB925486.cat as _000000_.cat...
> > 1.343: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> > c:\windows\_000000_.cat
> > 1.375: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffc0d.
> > 1.375: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 1.375: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > STR_FAILED_INF_INTEGRITY
> > 1.375: KB925486 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
> > 1.390: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> > 1.390: CleanupTrustedInfFile: GetFileAttributes for
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> > failed: 0x2
> > 1.390: Setup could not verify the integrity of the file Update.inf. Make
> > sure the Cryptographic service is running on this computer.
> > 36.296: Message displayed to the user: Setup could not verify the integrity
> > of the file Update.inf. Make sure the Cryptographic service is running on
> > this computer.
> > 36.296: User Input: OK
> > 36.296: Update.exe extended error code = 0xf0da
> > 36.296: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> > 0.625:
> > ================================================================================
> > 0.625: 2006/09/27 09:47:57.025 (local)
> > 0.625: e:\a322695bb275aef45fc4e53a\update\update.exe (version 6.2.29.0)
> > 0.625: Hotfix started with following command line:
> > 0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Less Than 7.0.0.0
> > 0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> > 1 of PreRequisite
> > 1.016: InstallInfCatalogFile: Installing
> > e:\a322695bb275aef45fc4e53a\update\KB925486.cat as _000000_.cat...
> > 1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> > c:\windows\_000000_.cat
> > 1.063: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffc0d.
> > 1.063: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 1.063: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > STR_FAILED_INF_INTEGRITY
> > 1.063: KB925486 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
> > 1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> > 1.078: CleanupTrustedInfFile: GetFileAttributes for
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> > failed: 0x2
> > 1.078: Setup could not verify the integrity of the file Update.inf. Make
> > sure the Cryptographic service is running on this computer.
> > 2.906: Message displayed to the user: Setup could not verify the integrity
> > of the file Update.inf. Make sure the Cryptographic service is running on
> > this computer.
> > 2.906: User Input: OK
> > 2.906: Update.exe extended error code = 0xf0da
> > 2.906: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> > 0.625:
> > ================================================================================
> > 0.625: 2006/09/27 09:56:37.121 (local)
> > 0.625: e:\299ba9149ffe9a22fbc3\update\update.exe (version 6.2.29.0)
> > 0.625: Hotfix started with following command line:
> > 0.640: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Less Than 7.0.0.0
> > 0.640: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> > 1 of PreRequisite
> > 1.015: InstallInfCatalogFile: Installing
> > e:\299ba9149ffe9a22fbc3\update\KB925486.cat as _000000_.cat...
> > 1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> > c:\windows\_000000_.cat
> > 1.062: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffc0d.
> > 1.062: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 1.062: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > STR_FAILED_INF_INTEGRITY
> > 1.062: KB925486 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
> > 1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> > 1.078: CleanupTrustedInfFile: GetFileAttributes for
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> > failed: 0x2
> > 1.078: Setup could not verify the integrity of the file Update.inf. Make
> > sure the Cryptographic service is running on this computer.
> > 4.203: Message displayed to the user: Setup could not verify the integrity
> > of the file Update.inf. Make sure the Cryptographic service is running on
> > this computer.
> > 4.203: User Input: OK
> > 4.203: Update.exe extended error code = 0xf0da
> > 4.203: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> > 0.625:
> > ================================================================================
> > 0.625: 2006/09/27 10:00:58.755 (local)
> > 0.625: e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\update.exe (version
> > 6.2.29.0)
> > 0.625: Hotfix started with following command line:
> > 0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Less Than 7.0.0.0
> > 0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
> > 1 of PreRequisite
> > 1.016: InstallInfCatalogFile: Installing
> > e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\KB925486.cat as _000000_.cat...
> > 1.016: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> > c:\windows\_000000_.cat
> > 1.047: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffc0d.
> > 1.047: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 1.047: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > STR_FAILED_INF_INTEGRITY
> > 1.047: KB925486 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
> > 1.063: DeleteCatalogFile _000000_.cat failed with ERROR -1011
> > 1.063: CleanupTrustedInfFile: GetFileAttributes for
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
> > failed: 0x2
> > 1.063: Setup could not verify the integrity of the file Update.inf. Make
> > sure the Cryptographic service is running on this computer.
> > 73.953: Message displayed to the user: Setup could not verify the integrity
> > of the file Update.inf. Make sure the Cryptographic service is running on
> > this computer.
> > 73.953: User Input: OK
> > 73.953: Update.exe extended error code = 0xf0da
> > 73.953: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> >
> >
> > I was able to install the previous security updates via Automatic Updates
> > and everything was fine. I'm thinking the Windows Update is failing do to a
> > problem with the Automatic Updates Service.
> >
> > Your thoughts?
> >
> > Matt
> >
> > "MowGreen [MVP]" wrote:
> >
> > > You fail to mention if the OS is XP SP1 or SP2.
> > > Go here for KB925486 and click the appropriate link for the SP that is
> > > installed :
> > > http://www.microsoft.com/technet/sec.../MS06-055.mspx
> > >
> > > Save it, do not run it from it's location. Close IE.
> > > Install it.
> > > If it fails to install there will be a KB925486.log located in the
> > > WINDOWS directory (folder). Open that log and copy&paste it into your
> > > reply, please.
> > >
> > > MowGreen [MVP 2003-2006]
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > >
> > > barrowhill wrote:
> > >
> > > > I can download but not install any criticals/high priority updates via
> > > > windows update site. I get the following reported message...
> > > >
> > > > Problem: A problem on your computer is preventing updates from being
> > > > downloaded or installed
> > > > Solution: To fix the problem, try installing the updates again. If that
> > > > doesn't work, use the Troubleshooter to try solve the problem.
> > > >
> > > > I tried install again but same result and the troubleshooter, if that what
> > > > it is meant to be, is of no use.
> > > >
> > > > The (current) updates in question are:
> > > >
> > > > KB925486 : Security Update for Windows XP and
> > > > KB915597 : Definition Update for Windows Defender (Beta)
> > > >
> > > > Appreciate any help in resolving
> > > >
> > > >
> > >

Install issues with Automatic Updates *usually* result from corrupted
data in the Software Distribution folders. That or lack of disk space,
corruption of the download, etc.
Since the system didn't experience file corruption, then suggest you
empty out these 2 folders of all contents and then wait until the second
Tuesday of October to see if that resolved the issue -

WINDOWS\Software Distribution\Downloads

WINDOWS\Software Distribution\EventCache

You may need to show hidden files, folders, and system files to view
those folders :
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Delete the content of those 2 folders. If that doesn't resolve the issue
than you will have to stop the Automatic Updates service and then delete
the contents of

WINDOWS\Software Distribution\DataStore

Restart the service when you've done that.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
barrowhill wrote:

> MowGreen,
>
> Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
> site and installed no problem. Went to control panel\Add remove and via
> "change" button associated with windows defender, downloaded and installed
> latest definition (KB915597)
>
> Re-run of windows update now shows no critical/high priority updates.
>
> From this I conclude that I don't have a problem with my PC per se. Problem
> thus lies with the (auto) update process and/or associated files on PC ???
>
>
> "MowGreen [MVP]" wrote:
>
>
>>You fail to mention if the OS is XP SP1 or SP2.
>>Go here for KB925486 and click the appropriate link for the SP that is
>>installed :
>>http://www.microsoft.com/technet/sec.../MS06-055.mspx
>>
>>Save it, do not run it from it's location. Close IE.
>>Install it.
>>If it fails to install there will be a KB925486.log located in the
>>WINDOWS directory (folder). Open that log and copy&paste it into your
>>reply, please.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>barrowhill wrote:
>>
>>
>>>I can download but not install any criticals/high priority updates via
>>>windows update site. I get the following reported message...
>>>
>>>Problem: A problem on your computer is preventing updates from being
>>>downloaded or installed
>>>Solution: To fix the problem, try installing the updates again. If that
>>>doesn't work, use the Troubleshooter to try solve the problem.
>>>
>>>I tried install again but same result and the troubleshooter, if that what
>>>it is meant to be, is of no use.
>>>
>>>The (current) updates in question are:
>>>
>>>KB925486 : Security Update for Windows XP and
>>>KB915597 : Definition Update for Windows Defender (Beta)
>>>
>>>Appreciate any help in resolving
>>>
>>>
>>

MowGreen

Thanks for your reply....

I've printed instructions for future reference and to perform as suggested.
I'l post back under the title "Unable to install ANY updates (contd)" to
advise if all now OK or otherwise.

"MowGreen [MVP]" wrote:

> Install issues with Automatic Updates *usually* result from corrupted
> data in the Software Distribution folders. That or lack of disk space,
> corruption of the download, etc.
> Since the system didn't experience file corruption, then suggest you
> empty out these 2 folders of all contents and then wait until the second
> Tuesday of October to see if that resolved the issue -
>
> WINDOWS\Software Distribution\Downloads
>
> WINDOWS\Software Distribution\EventCache
>
> You may need to show hidden files, folders, and system files to view
> those folders :
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Delete the content of those 2 folders. If that doesn't resolve the issue
> than you will have to stop the Automatic Updates service and then delete
> the contents of
>
> WINDOWS\Software Distribution\DataStore
>
> Restart the service when you've done that.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
> barrowhill wrote:
>
> > MowGreen,
> >
> > Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
> > site and installed no problem. Went to control panel\Add remove and via
> > "change" button associated with windows defender, downloaded and installed
> > latest definition (KB915597)
> >
> > Re-run of windows update now shows no critical/high priority updates.
> >
> > From this I conclude that I don't have a problem with my PC per se. Problem
> > thus lies with the (auto) update process and/or associated files on PC ???
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>You fail to mention if the OS is XP SP1 or SP2.
> >>Go here for KB925486 and click the appropriate link for the SP that is
> >>installed :
> >>http://www.microsoft.com/technet/sec.../MS06-055.mspx
> >>
> >>Save it, do not run it from it's location. Close IE.
> >>Install it.
> >>If it fails to install there will be a KB925486.log located in the
> >>WINDOWS directory (folder). Open that log and copy&paste it into your
> >>reply, please.
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>barrowhill wrote:
> >>
> >>
> >>>I can download but not install any criticals/high priority updates via
> >>>windows update site. I get the following reported message...
> >>>
> >>>Problem: A problem on your computer is preventing updates from being
> >>>downloaded or installed
> >>>Solution: To fix the problem, try installing the updates again. If that
> >>>doesn't work, use the Troubleshooter to try solve the problem.
> >>>
> >>>I tried install again but same result and the troubleshooter, if that what
> >>>it is meant to be, is of no use.
> >>>
> >>>The (current) updates in question are:
> >>>
> >>>KB925486 : Security Update for Windows XP and
> >>>KB915597 : Definition Update for Windows Defender (Beta)
> >>>
> >>>Appreciate any help in resolving
> >>>
> >>>
> >>
>

You're mowst welcome. Will keep these old eyes peeled come the second
Tuesday of October. ;)
If I somehow miss your post here, post the issue to AumHa -

Windows 5.x (2000, XP & 2003)
http://aumha.net/viewforum.php?f=6

Someone will ping me or they will assist you.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



barrowhill wrote:

> MowGreen
>
> Thanks for your reply....
>
> I've printed instructions for future reference and to perform as suggested.
> I'l post back under the title "Unable to install ANY updates (contd)" to
> advise if all now OK or otherwise.
>
> "MowGreen [MVP]" wrote:
>
>
>>Install issues with Automatic Updates *usually* result from corrupted
>>data in the Software Distribution folders. That or lack of disk space,
>>corruption of the download, etc.
>>Since the system didn't experience file corruption, then suggest you
>>empty out these 2 folders of all contents and then wait until the second
>>Tuesday of October to see if that resolved the issue -
>>
>>WINDOWS\Software Distribution\Downloads
>>
>>WINDOWS\Software Distribution\EventCache
>>
>>You may need to show hidden files, folders, and system files to view
>>those folders :
>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>>Delete the content of those 2 folders. If that doesn't resolve the issue
>>than you will have to stop the Automatic Updates service and then delete
>>the contents of
>>
>>WINDOWS\Software Distribution\DataStore
>>
>>Restart the service when you've done that.
>>
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>barrowhill wrote:
>>
>>
>>>MowGreen,
>>>
>>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
>>>site and installed no problem. Went to control panel\Add remove and via
>>>"change" button associated with windows defender, downloaded and installed
>>>latest definition (KB915597)
>>>
>>>Re-run of windows update now shows no critical/high priority updates.
>>>
>>>From this I conclude that I don't have a problem with my PC per se. Problem
>>>thus lies with the (auto) update process and/or associated files on PC ???
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>You fail to mention if the OS is XP SP1 or SP2.
>>>>Go here for KB925486 and click the appropriate link for the SP that is
>>>>installed :
>>>>http://www.microsoft.com/technet/sec.../MS06-055.mspx
>>>>
>>>>Save it, do not run it from it's location. Close IE.
>>>>Install it.
>>>>If it fails to install there will be a KB925486.log located in the
>>>>WINDOWS directory (folder). Open that log and copy&paste it into your
>>>>reply, please.
>>>>
>>>>MowGreen [MVP 2003-2006]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>barrowhill wrote:
>>>>
>>>>
>>>>
>>>>>I can download but not install any criticals/high priority updates via
>>>>>windows update site. I get the following reported message...
>>>>>
>>>>>Problem: A problem on your computer is preventing updates from being
>>>>>downloaded or installed
>>>>>Solution: To fix the problem, try installing the updates again. If that
>>>>>doesn't work, use the Troubleshooter to try solve the problem.
>>>>>
>>>>>I tried install again but same result and the troubleshooter, if that what
>>>>>it is meant to be, is of no use.
>>>>>
>>>>>The (current) updates in question are:
>>>>>
>>>>>KB925486 : Security Update for Windows XP and
>>>>>KB915597 : Definition Update for Windows Defender (Beta)
>>>>>
>>>>>Appreciate any help in resolving
>>>>>
>>>>>
>>>>

Refer to my reply to October updates. Problems now overcome.

"MowGreen [MVP]" wrote:

> You're mowst welcome. Will keep these old eyes peeled come the second
> Tuesday of October. ;)
> If I somehow miss your post here, post the issue to AumHa -
>
> Windows 5.x (2000, XP & 2003)
> http://aumha.net/viewforum.php?f=6
>
> Someone will ping me or they will assist you.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> barrowhill wrote:
>
> > MowGreen
> >
> > Thanks for your reply....
> >
> > I've printed instructions for future reference and to perform as suggested.
> > I'l post back under the title "Unable to install ANY updates (contd)" to
> > advise if all now OK or otherwise.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Install issues with Automatic Updates *usually* result from corrupted
> >>data in the Software Distribution folders. That or lack of disk space,
> >>corruption of the download, etc.
> >>Since the system didn't experience file corruption, then suggest you
> >>empty out these 2 folders of all contents and then wait until the second
> >>Tuesday of October to see if that resolved the issue -
> >>
> >>WINDOWS\Software Distribution\Downloads
> >>
> >>WINDOWS\Software Distribution\EventCache
> >>
> >>You may need to show hidden files, folders, and system files to view
> >>those folders :
> >>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>
> >>Delete the content of those 2 folders. If that doesn't resolve the issue
> >>than you will have to stop the Automatic Updates service and then delete
> >>the contents of
> >>
> >>WINDOWS\Software Distribution\DataStore
> >>
> >>Restart the service when you've done that.
> >>
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>barrowhill wrote:
> >>
> >>
> >>>MowGreen,
> >>>
> >>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
> >>>site and installed no problem. Went to control panel\Add remove and via
> >>>"change" button associated with windows defender, downloaded and installed
> >>>latest definition (KB915597)
> >>>
> >>>Re-run of windows update now shows no critical/high priority updates.
> >>>
> >>>From this I conclude that I don't have a problem with my PC per se. Problem
> >>>thus lies with the (auto) update process and/or associated files on PC ???
> >>>
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>You fail to mention if the OS is XP SP1 or SP2.
> >>>>Go here for KB925486 and click the appropriate link for the SP that is
> >>>>installed :
> >>>>http://www.microsoft.com/technet/sec.../MS06-055.mspx
> >>>>
> >>>>Save it, do not run it from it's location. Close IE.
> >>>>Install it.
> >>>>If it fails to install there will be a KB925486.log located in the
> >>>>WINDOWS directory (folder). Open that log and copy&paste it into your
> >>>>reply, please.
> >>>>
> >>>>MowGreen [MVP 2003-2006]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>barrowhill wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I can download but not install any criticals/high priority updates via
> >>>>>windows update site. I get the following reported message...
> >>>>>
> >>>>>Problem: A problem on your computer is preventing updates from being
> >>>>>downloaded or installed
> >>>>>Solution: To fix the problem, try installing the updates again. If that
> >>>>>doesn't work, use the Troubleshooter to try solve the problem.
> >>>>>
> >>>>>I tried install again but same result and the troubleshooter, if that what
> >>>>>it is meant to be, is of no use.
> >>>>>
> >>>>>The (current) updates in question are:
> >>>>>
> >>>>>KB925486 : Security Update for Windows XP and
> >>>>>KB915597 : Definition Update for Windows Defender (Beta)
> >>>>>
> >>>>>Appreciate any help in resolving
> >>>>>
> >>>>>
> >>>>
>

See my reply to "October Update"s. Problem resolved.

"MowGreen [MVP]" wrote:

> You're mowst welcome. Will keep these old eyes peeled come the second
> Tuesday of October. ;)
> If I somehow miss your post here, post the issue to AumHa -
>
> Windows 5.x (2000, XP & 2003)
> http://aumha.net/viewforum.php?f=6
>
> Someone will ping me or they will assist you.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> barrowhill wrote:
>
> > MowGreen
> >
> > Thanks for your reply....
> >
> > I've printed instructions for future reference and to perform as suggested.
> > I'l post back under the title "Unable to install ANY updates (contd)" to
> > advise if all now OK or otherwise.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Install issues with Automatic Updates *usually* result from corrupted
> >>data in the Software Distribution folders. That or lack of disk space,
> >>corruption of the download, etc.
> >>Since the system didn't experience file corruption, then suggest you
> >>empty out these 2 folders of all contents and then wait until the second
> >>Tuesday of October to see if that resolved the issue -
> >>
> >>WINDOWS\Software Distribution\Downloads
> >>
> >>WINDOWS\Software Distribution\EventCache
> >>
> >>You may need to show hidden files, folders, and system files to view
> >>those folders :
> >>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>
> >>Delete the content of those 2 folders. If that doesn't resolve the issue
> >>than you will have to stop the Automatic Updates service and then delete
> >>the contents of
> >>
> >>WINDOWS\Software Distribution\DataStore
> >>
> >>Restart the service when you've done that.
> >>
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>barrowhill wrote:
> >>
> >>
> >>>MowGreen,
> >>>
> >>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
> >>>site and installed no problem. Went to control panel\Add remove and via
> >>>"change" button associated with windows defender, downloaded and installed
> >>>latest definition (KB915597)
> >>>
> >>>Re-run of windows update now shows no critical/high priority updates.
> >>>
> >>>From this I conclude that I don't have a problem with my PC per se. Problem
> >>>thus lies with the (auto) update process and/or associated files on PC ???
> >>>
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>You fail to mention if the OS is XP SP1 or SP2.
> >>>>Go here for KB925486 and click the appropriate link for the SP that is
> >>>>installed :
> >>>>http://www.microsoft.com/technet/sec.../MS06-055.mspx
> >>>>
> >>>>Save it, do not run it from it's location. Close IE.
> >>>>Install it.
> >>>>If it fails to install there will be a KB925486.log located in the
> >>>>WINDOWS directory (folder). Open that log and copy&paste it into your
> >>>>reply, please.
> >>>>
> >>>>MowGreen [MVP 2003-2006]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>barrowhill wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I can download but not install any criticals/high priority updates via
> >>>>>windows update site. I get the following reported message...
> >>>>>
> >>>>>Problem: A problem on your computer is preventing updates from being
> >>>>>downloaded or installed
> >>>>>Solution: To fix the problem, try installing the updates again. If that
> >>>>>doesn't work, use the Troubleshooter to try solve the problem.
> >>>>>
> >>>>>I tried install again but same result and the troubleshooter, if that what
> >>>>>it is meant to be, is of no use.
> >>>>>
> >>>>>The (current) updates in question are:
> >>>>>
> >>>>>KB925486 : Security Update for Windows XP and
> >>>>>KB915597 : Definition Update for Windows Defender (Beta)
> >>>>>
> >>>>>Appreciate any help in resolving
> >>>>>
> >>>>>
> >>>>
>

Refer to "October Updates". Problem resolved.

"MowGreen [MVP]" wrote:

> You're mowst welcome. Will keep these old eyes peeled come the second
> Tuesday of October. ;)
> If I somehow miss your post here, post the issue to AumHa -
>
> Windows 5.x (2000, XP & 2003)
> http://aumha.net/viewforum.php?f=6
>
> Someone will ping me or they will assist you.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> barrowhill wrote:
>
> > MowGreen
> >
> > Thanks for your reply....
> >
> > I've printed instructions for future reference and to perform as suggested.
> > I'l post back under the title "Unable to install ANY updates (contd)" to
> > advise if all now OK or otherwise.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Install issues with Automatic Updates *usually* result from corrupted
> >>data in the Software Distribution folders. That or lack of disk space,
> >>corruption of the download, etc.
> >>Since the system didn't experience file corruption, then suggest you
> >>empty out these 2 folders of all contents and then wait until the second
> >>Tuesday of October to see if that resolved the issue -
> >>
> >>WINDOWS\Software Distribution\Downloads
> >>
> >>WINDOWS\Software Distribution\EventCache
> >>
> >>You may need to show hidden files, folders, and system files to view
> >>those folders :
> >>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>
> >>Delete the content of those 2 folders. If that doesn't resolve the issue
> >>than you will have to stop the Automatic Updates service and then delete
> >>the contents of
> >>
> >>WINDOWS\Software Distribution\DataStore
> >>
> >>Restart the service when you've done that.
> >>
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>barrowhill wrote:
> >>
> >>
> >>>MowGreen,
> >>>
> >>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download
> >>>site and installed no problem. Went to control panel\Add remove and via
> >>>"change" button associated with windows defender, downloaded and installed
> >>>latest definition (KB915597)
> >>>
> >>>Re-run of windows update now shows no critical/high priority updates.
> >>>
> >>>From this I conclude that I don't have a problem with my PC per se. Problem
> >>>thus lies with the (auto) update process and/or associated files on PC ???
> >>>
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>You fail to mention if the OS is XP SP1 or SP2.
> >>>>Go here for KB925486 and click the appropriate link for the SP that is
> >>>>installed :
> >>>>http://www.microsoft.com/technet/sec.../MS06-055.mspx
> >>>>
> >>>>Save it, do not run it from it's location. Close IE.
> >>>>Install it.
> >>>>If it fails to install there will be a KB925486.log located in the
> >>>>WINDOWS directory (folder). Open that log and copy&paste it into your
> >>>>reply, please.
> >>>>
> >>>>MowGreen [MVP 2003-2006]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>barrowhill wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I can download but not install any criticals/high priority updates via
> >>>>>windows update site. I get the following reported message...
> >>>>>
> >>>>>Problem: A problem on your computer is preventing updates from being
> >>>>>downloaded or installed
> >>>>>Solution: To fix the problem, try installing the updates again. If that
> >>>>>doesn't work, use the Troubleshooter to try solve the problem.
> >>>>>
> >>>>>I tried install again but same result and the troubleshooter, if that what
> >>>>>it is meant to be, is of no use.
> >>>>>
> >>>>>The (current) updates in question are:
> >>>>>
> >>>>>KB925486 : Security Update for Windows XP and
> >>>>>KB915597 : Definition Update for Windows Defender (Beta)
> >>>>>
> >>>>>Appreciate any help in resolving
> >>>>>
> >>>>>
> >>>>
>

I have a Windows 2003 Server SP1 that is having this same issue.

-Will not install updates from Windows Updates or Microsoft Updates.
-Will not install updates from a WSUS.
-Will not install updates from a manual download & install of the patch
file.

At the suggestion of another posting elsewhere, I have tried the
following from the command prompt:
regsvr32 /s msxml3.dll
regsvr32 /s wups.dll
regsvr32 /s wuaueng.dll
wuauclt /detectnow /resetauthorization
net stop wuauserv
cd /d %windir%\SoftwareDistribution
rd /s DataStore
net start wuauserv

This did not solve the issue.

Patch log ends with this error:
Update.exe extended error code = 0xf0da

The original poster to this thread seems to have his problem corrected,
but I am unable to find his solution.

<crawford@ksu.edu> wrote in message
news:1164222480.251589.241380@m73g2000cwd.googlegroups.com...
>I have a Windows 2003 Server SP1 that is having this same issue.
>
> -Will not install updates from Windows Updates or Microsoft Updates.
> -Will not install updates from a WSUS.
> -Will not install updates from a manual download & install of the patch
> file.
>
> At the suggestion of another posting elsewhere, I have tried the
> following from the command prompt:
> regsvr32 /s msxml3.dll
> regsvr32 /s wups.dll
> regsvr32 /s wuaueng.dll

To make sure that the /s switch is not hiding any error codes
try repeating those commands without the switch.


> wuauclt /detectnow /resetauthorization
> net stop wuauserv
> cd /d %windir%\SoftwareDistribution
> rd /s DataStore
> net start wuauserv
>
> This did not solve the issue.
>
> Patch log ends with this error:
> Update.exe extended error code = 0xf0da


Doublecheck that code? E.g. when converted to decimal
it doesn't appear in this list:

http://www.microsoft.com/technet/pro.../winupdte.mspx

Also, it is often a mistake to try to use the last code to do a diagnosis with.
The first code is usually more specific.


Good luck

Robert Aldwinckle
---