Windows Update - 0x8007041D and 0x8024d007

JD Smith · 01-01-2006

I just reformatted my system and installed a fresh copy of Win XP Pro - SP2.
This is the same disc I've used all the time with no troubles. The very
first thing I do is install my window's updates and then my anti-virus
software. When I go to Window's Update to begin my updates it starts to
install their tool, gets to 100% registered and gives me the following
error:
[Error number: 0x8007041D]
The website has encountered a problem and cannot display the page you
are trying to view. The options provided below might help you solve the
problem.
I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So I
do another full format and reinstall to find the same issue. So I go look
at services.msc and see that the automatic update service is set to
automatica but won't start. I click on start and get the following error:
Could not start the Automatic Updates service on Local Computer.
Error 0x8024d007: 0x8024d007
Does anyone have any idea as to what is going on? I need to get my pc
updated. :)

Cordially,

JD Smith

JD Smith · 01-01-2006

Anyone have any idea? I'm desperate here. ;)

- JD

"JD Smith" <jdsmith2816@hotmail.com> wrote in message
news:jvEtf.1915$vL4.165@bignews1.bellsouth.net...
>I just reformatted my system and installed a fresh copy of Win XP Pro -
>SP2.
> This is the same disc I've used all the time with no troubles. The very
> first thing I do is install my window's updates and then my anti-virus
> software. When I go to Window's Update to begin my updates it starts to
> install their tool, gets to 100% registered and gives me the following
> error:
> [Error number: 0x8007041D]
> The website has encountered a problem and cannot display the page you
> are trying to view. The options provided below might help you solve the
> problem.
> I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So
> I
> do another full format and reinstall to find the same issue. So I go look
> at services.msc and see that the automatic update service is set to
> automatica but won't start. I click on start and get the following error:
> Could not start the Automatic Updates service on Local Computer.
> Error 0x8024d007: 0x8024d007
> Does anyone have any idea as to what is going on? I need to get my pc
> updated. :)
>
> Cordially,
>
> JD Smith
>
>
>

Patti MacLeod · 01-01-2006

Hi JD,

Check out this MSKB article to see if it is applicable to your situation:
You receive a "0x8007041D" error when you visit the Windows Update Web site
http://support.microsoft.com/?scid=902322

If not, check out this thread started by Mila:
http://groups.google.com/group/micro...35b5fc2e88730c

Mila's solution has worked for a number of persons receiving the 0x8007041D
error.

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"JD Smith" <jdsmith2816@hotmail.com> wrote in message
news:xAMtf.9655$3I3.6712@bignews5.bellsouth.net...
> Anyone have any idea? I'm desperate here. ;)
>
> - JD
>
> "JD Smith" <jdsmith2816@hotmail.com> wrote in message
> news:jvEtf.1915$vL4.165@bignews1.bellsouth.net...
> >I just reformatted my system and installed a fresh copy of Win XP Pro -
> >SP2.
> > This is the same disc I've used all the time with no troubles. The very
> > first thing I do is install my window's updates and then my anti-virus
> > software. When I go to Window's Update to begin my updates it starts to
> > install their tool, gets to 100% registered and gives me the following
> > error:
> > [Error number: 0x8007041D]
> > The website has encountered a problem and cannot display the page you
> > are trying to view. The options provided below might help you solve the
> > problem.
> > I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again."
So
> > I
> > do another full format and reinstall to find the same issue. So I go
look
> > at services.msc and see that the automatic update service is set to
> > automatica but won't start. I click on start and get the following
error:
> > Could not start the Automatic Updates service on Local Computer.
> > Error 0x8024d007: 0x8024d007
> > Does anyone have any idea as to what is going on? I need to get my pc
> > updated. :)
> >
> > Cordially,
> >
> > JD Smith
> >
> >
> >
>
>

OminousThunder · 01-01-2006

To all it may concern,

First, let me wish everyone a prosperous new year! I am excited because I
spent half a day trying to resolve the same error and around 5 AM this
morning, I finally got it! I poured through dozens of threads I located in
Google (BTW, if you have been living on another planet and perhaps unaware,
Google rocks!)

I tried everything listed in Microsoft's KB articles pertaining to this
exact error and other KB articles that I was lead to by other various threads
with NO success.
http://support.microsoft.com/?scid=kb;en-us;902322
http://support.microsoft.com/?kbid=836941
http://www.tech-archive.net/Archive/...ndex.html#4749
http://www.alegsa.com.ar/N/i29/Error%200x8007041d.php

I tried un-registering/registering the associated DLL files (wuapi.dll,
wuaueng.dll, atl.dll, wucltui.dll, wups.dll) and even downloading a copy of
regsvr32.exe from Microsoft. All of this was in vain, even though some claim
it resolved their issue.

One of the threads I read turned me onto looking into the services control
panel. I discovered that the AutomaticUpdate service was stopped (not
running). Even after insuring that all the dependant services were running
and rebooting, I still had no luck getting Windows or Microsoft update to
correctly register the update utility. Mind you, my problem occurred after
laying down a fresh copy of WinXP Pro SP2 on a newly purchased drive. I noted
that I received a different error when trying o start the service manually:
0x8024d007. I Googled this error and it led me to the following Microsoft KB
which ultimately resolved the Windows/Microsoft Update utility issue:
http://support.microsoft.com/kb/555331/en-us

The KB article outlines how to manually reinstall the Windows update client.
Once I followed the steps, my problem was resolved. It's a shame that
Microsoft had a fix in their knowledgebase for the 0x8007041D error but not
in the specific article pertaining to such but such if life in the MS world,
eh?

I hope this helps everyone that is experiencing error 0x8007041D/0x8024d007.
If it only helps one other person though, it was worth my effort.

Best of luck and happy surfing!
Thunder

--
Simplicity of character is the natural result of profound thought

"JD Smith" wrote:

> I just reformatted my system and installed a fresh copy of Win XP Pro - SP2.
> This is the same disc I've used all the time with no troubles. The very
> first thing I do is install my window's updates and then my anti-virus
> software. When I go to Window's Update to begin my updates it starts to
> install their tool, gets to 100% registered and gives me the following
> error:
> [Error number: 0x8007041D]
> The website has encountered a problem and cannot display the page you
> are trying to view. The options provided below might help you solve the
> problem.
> I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So I
> do another full format and reinstall to find the same issue. So I go look
> at services.msc and see that the automatic update service is set to
> automatica but won't start. I click on start and get the following error:
> Could not start the Automatic Updates service on Local Computer.
> Error 0x8024d007: 0x8024d007
> Does anyone have any idea as to what is going on? I need to get my pc
> updated. :)
>
> Cordially,
>
> JD Smith
>
>
>
>

Jan · 02-01-2006

I can NOT download or install anything. Internet explorer will not let me. I
can't download windows updates, or microsoft updates. I am so upset.
Microsoft blames Sony and Sony blames Microsoft and Internet explorer. I
don't know what to do. Help
--
frustrated

"JD Smith" wrote:

> Anyone have any idea? I'm desperate here. ;)
>
> - JD
>
> "JD Smith" <jdsmith2816@hotmail.com> wrote in message
> news:jvEtf.1915$vL4.165@bignews1.bellsouth.net...
> >I just reformatted my system and installed a fresh copy of Win XP Pro -
> >SP2.
> > This is the same disc I've used all the time with no troubles. The very
> > first thing I do is install my window's updates and then my anti-virus
> > software. When I go to Window's Update to begin my updates it starts to
> > install their tool, gets to 100% registered and gives me the following
> > error:
> > [Error number: 0x8007041D]
> > The website has encountered a problem and cannot display the page you
> > are trying to view. The options provided below might help you solve the
> > problem.
> > I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So
> > I
> > do another full format and reinstall to find the same issue. So I go look
> > at services.msc and see that the automatic update service is set to
> > automatica but won't start. I click on start and get the following error:
> > Could not start the Automatic Updates service on Local Computer.
> > Error 0x8024d007: 0x8024d007
> > Does anyone have any idea as to what is going on? I need to get my pc
> > updated. :)
> >
> > Cordially,
> >
> > JD Smith
> >
> >
> >
>
>
>

Bonsai · 01-10-2006

Hi - OminousThunder

I have exactly the same problem. I went to the page you suggested -
http://support.microsoft.com/kb/555331/en-us - but received the message:

KB Article is not AvailableSearch the Knowledge Base (KB) is currently not
available. We are aware of this issue and are working to resolve it as
quickly as possible. Please try one of the following options for assistance:

â€¢ Support Home Page
Go to the Microsoft Help and Support site.

Any chance you remember, or printed off, the solution..... any help on this
would be gratefully accepted!

"OminousThunder" wrote:

> To all it may concern,
>
> First, let me wish everyone a prosperous new year! I am excited because I
> spent half a day trying to resolve the same error and around 5 AM this
> morning, I finally got it! I poured through dozens of threads I located in
> Google (BTW, if you have been living on another planet and perhaps unaware,
> Google rocks!)
>
> I tried everything listed in Microsoft's KB articles pertaining to this
> exact error and other KB articles that I was lead to by other various threads
> with NO success.
> http://support.microsoft.com/?scid=kb;en-us;902322
> http://support.microsoft.com/?kbid=836941
> http://www.tech-archive.net/Archive/...ndex.html#4749
> http://www.alegsa.com.ar/N/i29/Error%200x8007041d.php
>
> I tried un-registering/registering the associated DLL files (wuapi.dll,
> wuaueng.dll, atl.dll, wucltui.dll, wups.dll) and even downloading a copy of
> regsvr32.exe from Microsoft. All of this was in vain, even though some claim
> it resolved their issue.
>
> One of the threads I read turned me onto looking into the services control
> panel. I discovered that the AutomaticUpdate service was stopped (not
> running). Even after insuring that all the dependant services were running
> and rebooting, I still had no luck getting Windows or Microsoft update to
> correctly register the update utility. Mind you, my problem occurred after
> laying down a fresh copy of WinXP Pro SP2 on a newly purchased drive. I noted
> that I received a different error when trying o start the service manually:
> 0x8024d007. I Googled this error and it led me to the following Microsoft KB
> which ultimately resolved the Windows/Microsoft Update utility issue:
> http://support.microsoft.com/kb/555331/en-us
>
> The KB article outlines how to manually reinstall the Windows update client.
> Once I followed the steps, my problem was resolved. It's a shame that
> Microsoft had a fix in their knowledgebase for the 0x8007041D error but not
> in the specific article pertaining to such but such if life in the MS world,
> eh?
>
> I hope this helps everyone that is experiencing error 0x8007041D/0x8024d007.
> If it only helps one other person though, it was worth my effort.
>
> Best of luck and happy surfing!
> Thunder
>
> --
> Simplicity of character is the natural result of profound thought
>
>
> "JD Smith" wrote:
>
> > I just reformatted my system and installed a fresh copy of Win XP Pro - SP2.
> > This is the same disc I've used all the time with no troubles. The very
> > first thing I do is install my window's updates and then my anti-virus
> > software. When I go to Window's Update to begin my updates it starts to
> > install their tool, gets to 100% registered and gives me the following
> > error:
> > [Error number: 0x8007041D]
> > The website has encountered a problem and cannot display the page you
> > are trying to view. The options provided below might help you solve the
> > problem.
> > I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So I
> > do another full format and reinstall to find the same issue. So I go look
> > at services.msc and see that the automatic update service is set to
> > automatica but won't start. I click on start and get the following error:
> > Could not start the Automatic Updates service on Local Computer.
> > Error 0x8024d007: 0x8024d007
> > Does anyone have any idea as to what is going on? I need to get my pc
> > updated. :)
> >
> > Cordially,
> >
> > JD Smith
> >
> >
> >
> >

Bonsai · 01-10-2006

I have now searched through a number of strings and have solved my problem!

Do as Taurean suggests at 6/27/2006:

"In my case it was wups.dll in
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469
folder.
After removing this file, windowsupdate works great."

Y- E - S!!!!!!!! It worked for me too....... Thanks very very much!!!!!

"Bonsai" wrote:

> Hi - OminousThunder
>
> I have exactly the same problem. I went to the page you suggested -
> http://support.microsoft.com/kb/555331/en-us - but received the message:
>
> KB Article is not AvailableSearch the Knowledge Base (KB) is currently not
> available. We are aware of this issue and are working to resolve it as
> quickly as possible. Please try one of the following options for assistance:
>
> â€¢ Support Home Page
> Go to the Microsoft Help and Support site.
>
> Any chance you remember, or printed off, the solution..... any help on this
> would be gratefully accepted!
>
> "OminousThunder" wrote:
>
> > To all it may concern,
> >
> > First, let me wish everyone a prosperous new year! I am excited because I
> > spent half a day trying to resolve the same error and around 5 AM this
> > morning, I finally got it! I poured through dozens of threads I located in
> > Google (BTW, if you have been living on another planet and perhaps unaware,
> > Google rocks!)
> >
> > I tried everything listed in Microsoft's KB articles pertaining to this
> > exact error and other KB articles that I was lead to by other various threads
> > with NO success.
> > http://support.microsoft.com/?scid=kb;en-us;902322
> > http://support.microsoft.com/?kbid=836941
> > http://www.tech-archive.net/Archive/...ndex.html#4749
> > http://www.alegsa.com.ar/N/i29/Error%200x8007041d.php
> >
> > I tried un-registering/registering the associated DLL files (wuapi.dll,
> > wuaueng.dll, atl.dll, wucltui.dll, wups.dll) and even downloading a copy of
> > regsvr32.exe from Microsoft. All of this was in vain, even though some claim
> > it resolved their issue.
> >
> > One of the threads I read turned me onto looking into the services control
> > panel. I discovered that the AutomaticUpdate service was stopped (not
> > running). Even after insuring that all the dependant services were running
> > and rebooting, I still had no luck getting Windows or Microsoft update to
> > correctly register the update utility. Mind you, my problem occurred after
> > laying down a fresh copy of WinXP Pro SP2 on a newly purchased drive. I noted
> > that I received a different error when trying o start the service manually:
> > 0x8024d007. I Googled this error and it led me to the following Microsoft KB
> > which ultimately resolved the Windows/Microsoft Update utility issue:
> > http://support.microsoft.com/kb/555331/en-us
> >
> > The KB article outlines how to manually reinstall the Windows update client.
> > Once I followed the steps, my problem was resolved. It's a shame that
> > Microsoft had a fix in their knowledgebase for the 0x8007041D error but not
> > in the specific article pertaining to such but such if life in the MS world,
> > eh?
> >
> > I hope this helps everyone that is experiencing error 0x8007041D/0x8024d007.
> > If it only helps one other person though, it was worth my effort.
> >
> > Best of luck and happy surfing!
> > Thunder
> >
> > --
> > Simplicity of character is the natural result of profound thought
> >
> >
> > "JD Smith" wrote:
> >
> > > I just reformatted my system and installed a fresh copy of Win XP Pro - SP2.
> > > This is the same disc I've used all the time with no troubles. The very
> > > first thing I do is install my window's updates and then my anti-virus
> > > software. When I go to Window's Update to begin my updates it starts to
> > > install their tool, gets to 100% registered and gives me the following
> > > error:
> > > [Error number: 0x8007041D]
> > > The website has encountered a problem and cannot display the page you
> > > are trying to view. The options provided below might help you solve the
> > > problem.
> > > I'm like, "Wow, that's odd.. ok, let's reinstall from scratch again." So I
> > > do another full format and reinstall to find the same issue. So I go look
> > > at services.msc and see that the automatic update service is set to
> > > automatica but won't start. I click on start and get the following error:
> > > Could not start the Automatic Updates service on Local Computer.
> > > Error 0x8024d007: 0x8024d007
> > > Does anyone have any idea as to what is going on? I need to get my pc
> > > updated. :)
> > >
> > > Cordially,
> > >
> > > JD Smith
> > >
> > >
> > >
> > >