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Update failure

Windows Update

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Old 22-07-2006
Peter S (DLA)
Posts: n/a
I have an update pending but is wont install.
The update is
Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
and the failure code is Error Code: 0x643

Well, let's add my name on the list. And I have four PC's in the house and
mine is the only one that got stuck there. I actually have that update
(Framework) and an additional Windows sec update.

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Old 23-07-2006
Posts: n/a
RE: Update failure

If you had searched the headers this group for "KB917283", you would have
found that the fix has
been posted numerous times. Here it is again:

Click Start -> Settings -> Control Panel -> Add or Remove Programs -> click
Microsoft .NET
Framwork 2.0, and select "Repair". See if the update installs now.

If that fails to fix it, then download the "dotnetfx_cleanup_tool", Run it,
and use the spin
box to remove Microsoft .NET Framework 2.0. Leave version 1 alone. After
it uninstalls and
reboots, go to Windows Update and it will show that Microsoft .NET Framework
2.0 needs to be
installed. After that, the update for it (KB917283) will install correctly.

Haven't tried it yet, but am in the process of so doing.

So much for quality software - having to completely uninstall the software
before you can install a security fix.
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Old 23-07-2006
Posts: n/a
"Peter S (DLA)" wrote:

I have an update pending but is wont install. The update is Security Update
for Microsoft .NET Framework, Version 2.0 (KB917283) and the failure code is
Error Code: 0x643 -- Here's hoping

This posting has been entered a few times, but for whatever reason people
are not using the search engine for KB917283. Peter, I hope this helps out,

What we still are running into with a number of gaming communities is the
..NET 2.0 was not the MS FEB06 release on their PC's using WinXP-x86. I have
seen issues (Corrupted .NET) from reinstalling/overwriting .NET framework;
including VGA-Card install discs and a couple outdated download sites (not
MS). This also happens if you have a beta version of .NET Framework
installed, instead of the released version (FEB06). For whatever reason...

The .NET 2.0 is screwed up and MS seemingly has not caught it through
automatic updates.

"Robin Walker [MVP]" wrote: The following is a revised version of an earlier
post by TKang:

To correct the situation is to completely uninstall v2.0 and reinstall it.
KB917283 apparently needs to the FEB06 .NET update to install.

Update Warning: Some items that rely on .NET 2.0/3.0 (or betas) may be
needed to be reloaded.

Update Note:
a. Some ATI VGA users may need to disable/exit the Catalyst Control Center
(which uses .NET) before updating the framework, and may need to
uninstall/install the Catalyst 6.6 package/drivers.
b. Users of Windows Live OneCare must disable that application before
removing or updating the Framework. Other Firewalls and “Anti-Anything”
software may need to be disabled. This is why I suggested having the
downloads on the HDD first.

1: Turn automatic updates off.

2: Download .NET 2.0 (for 32-Bit) at this link:


2a: Download .NET 2.0 (for 64-Bit) at this link:

3: Use control panel Add/Remove Programs to uninstall Microsoft .NET
Framework, Version 2.0 and reboot. Do not touch .NET Framework 1.1.

3a: see note below at step 7.

4: Install Microsoft .NET Framework, Version 2.0 (for 32-bit: dotnetfx.exe
3/22/2006) or (for 64-bit: NetFx64.exe 3/30/2006) and reboot.

5: Then run MS Update (and install KB917283) then reboot.

6: Turn automatic updates on (assuming that is your preference).

7. If this procedure failed to allow update 917283 to work, then repeat the
procedure, adding the following at step 3a: Download
http://astebner.sts.winisp.net/Tools...eanup_tool.zip and unzip it.
Run the enclosed application, and select to clean up .NET Framework 2.0. Now
continue above from step 4.
Don, you forgot to supply the error codes, but you did supply the KB article numbers.

Try this (ignore the title) - Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after you repair a Windows XP
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Old 28-07-2006
Bob Tucker
Posts: n/a
RE: Update failure

I will still stand by what I said of Microsoft (Arogant Bastards), but I have
to give them credit for Windows Live. It allows us to hash out the problems
that Microsoft failed to do during its beta testing. Thanks to ThosRTanner
for the fix to this problem. I followed the instructions that he set forth
in his answer to this problem and it works. Cudos to you ThosRTanner.
Microsoft should pay close attention to the activities on this site as it may
resolve the issues at hand. Good luck on that one.
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Old 13-08-2006
Posts: n/a
Re: KB917283 - Security Update for Microsoft .NET Framework, Version2

i had to go to the extreme for my KB917283 update to install correctly.
I 1st did a manual download according to this thread after uninstalling
Microsoft .NET Framework, Version 2, then still running into the same
problems with the KB917283 wanting to download and install with Update
on Auto Notify. It would see that it had been downloaded but not
installed, so I would let it install, and it said it did, BUT the same
old Auto Notify would come up and say it needed to be installed. So, I
went to Step 7:

I also manually downloaded the KB917283 - NDP20-KB917283-X86.exe, which
I found by searching for KB917283 on the support as MS.
After installing Microsoft .NET Framework, Version 2.0 for the 5th or
6th time, the 2nd time manually, I then rebooted and manually installed
KB917283 - NDP20-KB917283-X86.exe, which is only 755kb, but took about 5
minutes to install.

All is well and working finally ---thanks to the Windows update NG!!!!
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Old 05-01-2008
Posts: n/a
RE: Update failure

I have same problem,
Windows Update will not install in XP, I daul boot XP and Vista via a boot
Vista Updates will install with no problems, with XP I find manual install
works OK but the Automated method of update for XP gives a failure notice but
no Error Code.

I'm thinking that there could be a conflict issue with the update Automation
derection seeing both OS.
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Old 15-06-2008
Posts: n/a
update failure

here are the error codes. Please someone help.Critical Update for Office XP
on Windows XP Service Pack 2 (KB885884)
Security Update for Windows XP (KB926247)
February 2007 CardSpace Update for Windows XP (KB925720)
Security Update for Internet Explorer 7 for Windows XP (KB938127)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11
Microsoft .NET Framework 3.0 Service Pack 1 (KB929300)
Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)
Security Update for Windows XP (KB950749)
Update for Windows XP (KB942763)
Update for Windows XP (KB932823)
Security Update for Windows XP (KB951698)
Windows Malicious Software Removal Tool - June 2008 (KB890830)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)

Microsoft Office 2002/XP
Security Update for Office XP (KB944423)
Security Update for Microsoft Excel 2002 (KB946976)
Security Update for Microsoft Office XP (KB947866)
Security Update for Microsoft Outlook 2002 (KB946985)
Security Update for Office Web Components 2000 for Microsoft Office XP
Security Update for Microsoft Publisher 2002 (KB950129)
Security Update for Microsoft Word 2002 (KB950243)
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Old 25-08-2008
Posts: n/a
Update Failure

Tried to do the update thing. Everytime, this message pops up saying that
they can't upload this because of a problem with my computer. These can't be

Security Update for CAPICOM (KB931906)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB953839)
Security Update for Outlook Express for Windows XP (KB951066)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB952954)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB953838)

Any ideas what's going on and how can I fix this?
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Old 28-08-2008
Join Date: Aug 2008
Posts: 2
NEW: Office 2002/XP Security Updates - Repeated Failures

When I try to shut down, I keep getting the message that new stuff is there to be installed. It keeps saying this over and over again even though I shut down saying install.

What I have been trying to download are:
Security Update for Microsoft Word 2002 (KB954463)
Security Update for Microsoft Office XP (KB921596)

I get Error Code 0x80070641

I have tried to clear old stuff and try again as well as one microsoft link but nothing is working.

I have limited, if any technical expertise, so keep it simple, if possible.

Thanks for any help
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Old 12-12-2008
Posts: n/a
update failure

8 updates failed during install, reverted back to previous config.
vista 64

I must have missed seeing an error code, all i saw was it telling me it was
reverting back to original config

Ive tried updating 3 times, last time with AV off

failed updates:
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Old 12-12-2008
PA Bear [MS MVP]
Posts: n/a
Re: update failure

Start a free Windows Update support incident request:

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is

Support for Windows Update:

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
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Old 19-12-2008
Posts: n/a
RE: update failure

No thanks to logging a support call...
They tried to get me to believe that it was anything but a Microsoft Problem.
After working through all of their proposed solutions including disabling my
anti-virus and firewall (eeekkk!), still no luck.
The 'final' proposed solution by Microsoft Support was to 'uninstall' my
McAfee Internet Security suite entirely... Can you believe it? I told them
there was no way I was going to flaunt tried and tested IT security policy
(although I had already done so I suppose by disabling the McAfee FireWall
and Anti-Virus) simply to get a Windows update to run. I did not believe that
that was the cause of the problem in any event since my Microsoft Office
updates were installing just fine with all firewalls etc switched ON. I
cannot believe that Microsoft advocates users un-installing all their
Security Protection software to get Windows update to work!

I then started downloading these updates manually one by one and installing
They all work 'the long way round' except KB958624. (With Firewall and
Anti-Virus ON as it should be...)
Which now just leaves me with KB958624...

Anyone at Microsoft... ???
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Old 13-06-2009
Posts: n/a
RE: update failure

I have been dealing with an error trying to install the KB958624 on a Vista
Machine with SP-1. I just noticed that SP-2 is available. Today I
downloaded SP-2 and the install went in OK. I then checked for new upgrades
and the system told me that I was now up to date, however KB958624 still
shows up as "Failed". Perhaps with SP-2 it is no longer necessary?
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Old 16-06-2009
Posts: n/a
Re: update failure

One assumes that since the update came out in December '08, it's
included in Vista SP2. Then again ... MS hasn't published a Knowledge
Base article that lists the hotfixes and security bulletins included in
SP2. As they did with ALL of the XP SPs and Vista SP1.

The ONLY list of hotifixes and security updates included in Vista SP2
are listed in an Excel spreadsheet published *only* in the latest
Excel file format ... I'm not about to install an Excel viewer, then the
Compatibility Pack for Word/Excel/PowerPoint that supports the 2007
file formats, and then all updates for the viewer and Comp Packs ...
thanks for nothing, MS.
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Old 18-08-2009
Posts: n/a
Re: update failure

In event viewer I have several errors of telling me some of the
specified updates failed to install. This was a completely clean fresh
install of vista ultimate 64bit edition. I had nothing else installed
except for hardware drivers.
HP a1600n:
amd athlon x2 3800+ socket am2
2x512mb hynix 533 1x1gb kingston 667 ram
ati 1650 pro 512mb DDR2
creative x-fi platinum
samsung sata 1.5 200gb hdd
320gb western digital IDE hdd

This has to be a a Microsoft screw up. the version of vista I have is a
complete clean oem copy. I had no anti-virus, (by the way mcaffee is a
known hazard when it comes to any type of updates, be it drivers or
software. Also, It's awful awful security. I've worked on home pc's for
3 years now and have seen enough mcafee issues to avoid it like the
plague. I suggest avira, avg, avast, nod32, spybot S&D, and
Malwarebytes. Not all at once those are just suggestions to choose from.
If a firewalls a concern your router should have plenty of advanced
options to enable depending on the brand.) or any other software except
for the catalyst sweet which comes bundled with ati's driver. Microsoft
has major, major issues with testing their updates. a few scattered
problems here and there are acceptable, but some major examples come to
mind. Any hp or compaq computer with a amd processor would enter a
continuous boot loop when sp3 for windows xp was installed. this was
ongoing for about 2 and a half weeks. multiple updates have caused a
dreaded configuring 3 of 3 boot loop with windows xp. Internet explorer
7 would completely lock up and or fail to connect to a web page after
certain updates on certain machines. Vista frequently would "lose" a
dvd-rom/dvd-+rw drive made by tsst corp which is a major supplier to
major oem's such as hp dell acer and gateway after some updates.
I apologize for the rant but frankly if all that happened was a
failed installation than be thankful. Microsoft has a thoroughly stained
reputation at this point and a sloppy way of fixing bugs. If the
customer experience was first on Microsofts list of objectives than they
wouldn't have a technet support article guiding a customer through the
bowels of their registry to use an oem dvd burner.
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