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Windows Update fails

Windows Update


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  #1  
Old 02-06-2006
freecashfun
 
Posts: n/a
Windows Update fails

Windows update is no longer working.
Recently I tried update and got this:

Installation Summary

Successful: 0
Failed: 2
Remaining: 0

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.

Microsoft Windows XP
Microsoft GDI+ Detection Tool (KB873374)
Windows Genuine Advantage Notification (KB905474)
====================================================

I dont get an error code .... just failed update.

Any help ??

Thanks

Reply With Quote
  #2  
Old 02-06-2006
Robin Walker [MVP]
 
Posts: n/a
Re: Windows Update fails

freecashfun <freecashfun@discussions.microsoft.com> wrote:

> Windows update is no longer working.
> Problem: A problem on your computer is preventing updates from being
> downloaded or installed


Go to the Windows Update or Microsoft Update web site, and click "Review
your update history". Locate the entries for the failed updates, which will
display a red cross in the Status column. Click on the red cross to produce
a pop-up window giving an error code and diagnostic data. (If the pop-up
does not appear, then disable all third-party popup-blockers, such as Google
toolbar or anti-malware applications). Paste that information into a
follow-up in this thread.

Also, paste the contents of the file C:\WINDOWS\WgaNotify.log into a
follow-up in this thread.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk


Reply With Quote
  #3  
Old 02-06-2006
freecashfun
 
Posts: n/a
Re: Windows Update fails

At MS Windows Update page and then Review Your Update History the recent
failed attempts I posted to update are not listed. Kinda strange.

However for one of the attempted updates it shows successful as an automatic
update.

Product Update Status Date Source

Windows XP Windows Genuine Advantage Notification (KB905474) Friday, June
02, 2006 Automatic Updates
=====================================================
contents of the file C:\WINDOWS\WgaNotify.log

[WgaNotify.log]
2.000:
================================================================================
2.000: 2006/05/28 03:03:10.375 (local)
2.000:
C:\WINDOWS\SoftwareDistribution\Download\6c4788c9549d437e76e1773a7639582a\update\update.exe (version 6.2.29.0)
2.078: Failed To Enable SE_SHUTDOWN_PRIVILEGE
2.141: Hotfix started with following command line: -q /Z -ER
/ParentInfo:afdfb5daf4244a4ab7cdedd095a9d788
27.938: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x800b0110
27.938: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x800b0110
28.859: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\6c4788c9549d437e76e1773a7639582a\update\WgaNotify.cat as _000000_.cat...
29.000: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\_000000_.cat
29.734: InstallInfCatalogFile: Installation succeeded.
30.078: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
30.078: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
30.078: ---- Old Information In The Registry ------
30.203: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011247D.htm
30.203: Destination:
30.266: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011F181.htm
30.266: Destination:
30.266: Source:c:\program files\zango\FLEOK
30.266: Destination:
30.313: Source:C:\Config.Msi\c2caed.rbf (6.0.0.878)
30.313: Destination:
30.313: ---- New Information In The Registry ------
30.313: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011247D.htm
30.313: Destination:
30.328: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011F181.htm
30.328: Destination:
30.344: Source:c:\program files\zango\FLEOK
30.344: Destination:
30.344: Source:C:\Config.Msi\c2caed.rbf (6.0.0.878)
30.344: Destination:
30.438: SetProductTypes: InfProductBuildType=BuildType.Sel
30.469: SetAltOsLoaderPath: No section uses DirId 65701; done.
30.828: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\6c4788c9549d437e76e1773a7639582a\update\update.inf failed
30.828: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$
30.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
30.844: BuildCabinetManifest: update.url absent
30.844: Starting AnalyzeComponents
30.844: AnalyzePhaseZero used 0 ticks
30.844: No c:\windows\INF\updtblk.inf file.
30.859: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
30.859: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
79.922: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3116&SUBSYS_00000000&REV_00\3&61AAA01&0&00
82.516: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61AAA01&0&88
93.906: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_IRDA\0000 0x2
93.906: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NTSIM\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
94.000: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
94.063: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
94.109: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
94.125: Failed to query DriverPath of ROOT\LEGACY_VIAAGP\0000 0x2
94.156: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
94.172: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
111.281: SetupVerifyInfFile failed with error 0x490 for stv680.inf of device
USB\VID_0553&PID_0202\5&2D33C386&0&1
113.422: SetupVerifyInfFile failed with error 0x490 for
c:\windows\inf\stv680.inf of device USB\VID_0553&PID_0202\5&2D33C386&0&1
119.719: OEM file scan used 88875 ticks
120.188: AnalyzePhaseOne: used 89344 ticks
120.188: AnalyzeComponents: Hotpatch analysis disabled; skipping.
120.188: AnalyzeComponents: Hotpatching is disabled.
120.625: AnalyzePhaseTwo used 437 ticks
120.625: AnalyzePhaseThree used 0 ticks
120.625: AnalyzePhaseFive used 0 ticks
120.859: AnalyzePhaseSix used 234 ticks
120.859: AnalyzeComponents used 90015 ticks
120.859: Downloading 0 files
120.859: bPatchMode = FALSE
120.859: Inventory complete: ReturnStatus=0, 90031 ticks
120.891: Num Ticks for invent : 90063
120.891: Allocation size of drive C: is 4096 bytes, free space = 13738569728
bytes
120.891: Drive C: free 13102MB req: 6MB w/uninstall 0MB
120.891: CabinetBuild complete
120.891: Num Ticks for Cabinet build : 0
120.891: DynamicStrings section not defined or empty.
120.891: FileInUse:: Detection disabled.
121.891: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
122.078: System Restore Point set.
122.500: Copied file: C:\WINDOWS\system32\spmsg.dll
122.563: PFE2: Not avoiding Per File Exceptions.
122.719: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x57
122.734: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\WgaNotify.cat with error 0x80092004
124.734: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
125.359: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
125.578: Copied file: C:\WINDOWS\system32\WgaLogon.dll
126.016: Copied file: C:\WINDOWS\system32\WgaTray.exe
126.578: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
126.766: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
127.000: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\6c4788c9549d437e76e1773a7639582a\
127.000: Num Ticks for Copying files : 6109
127.328: Num Ticks for Reg update and deleting 0 size files : 328
127.328: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
"Enables Installer to complete its scheduled post-reboot tasks"
129.391: Return Code = 0
129.438: Starting process: C:\WINDOWS\system32\wgatray.exe /b
166.156: Return Code = 0
166.219: ---- Old Information In The Registry ------
166.234: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011247D.htm
166.234: Destination:
166.266: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011F181.htm
166.266: Destination:
166.266: Source:c:\program files\zango\FLEOK
166.266: Destination:
166.281: Source:C:\Config.Msi\c2caed.rbf (6.0.0.878)
166.281: Destination:
166.281: ---- New Information In The Registry ------
166.313: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011247D.htm
166.313: Destination:
166.328: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\drmtemp0011F181.htm
166.328: Destination:
166.328: Source:c:\program files\zango\FLEOK
166.328: Destination:
166.328: Source:C:\Config.Msi\c2caed.rbf (6.0.0.878)
166.328: Destination:
166.344: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
166.344: Starting process: C:\WINDOWS\system32\spupdsvc.exe /delete
166.422: Return Code = 0
166.641: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart
= 0
0.375:
================================================================================
0.375: 2006/05/29 03:01:23.546 (local)
0.375:
C:\WINDOWS\SoftwareDistribution\Download\6c4788c9549d437e76e1773a7639582a\update\update.exe (version 6.2.29.0)
0.391: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.391: Hotfix started with following command line: -q /Z -ER
/ParentInfo:f8d1c1eb066a1744ba888788e01ef4f0
7.016: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x800b0110
7.016: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x800b0110
7.078: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
7.078: In Function TestVolatileFlag, line 11905, RegQueryValueEx failed with
error 0x2
7.078: ---- Old Information In The Registry ------
7.094: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\GLB1A2B.EXE
7.094: Destination:
7.094: ---- New Information In The Registry ------
7.094: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\GLB1A2B.EXE
7.094: Destination:
7.109: SetProductTypes: InfProductBuildType=BuildType.Sel
7.109: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.250: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\6c4788c9549d437e76e1773a7639582a\update\update.inf failed
7.250: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$
7.266: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
7.266: BuildCabinetManifest: update.url absent
7.312: Starting AnalyzeComponents
7.312: AnalyzePhaseZero used 0 ticks
7.312: No c:\windows\INF\updtblk.inf file.
7.312: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.312: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
21.891: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3116&SUBSYS_00000000&REV_00\3&61AAA01&0&00
22.750: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61AAA01&0&88
26.766: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
26.766: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
26.766: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
26.766: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_IRDA\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NTSIM\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
26.781: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
26.797: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
26.797: Failed to query DriverPath of ROOT\LEGACY_VIAAGP\0000 0x2
26.797: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
26.797: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
31.969: SetupVerifyInfFile failed with error 0x490 for stv680.inf of device
USB\VID_0553&PID_0202\5&2D33C386&0&1
32.562: SetupVerifyInfFile failed with error 0x490 for
c:\windows\inf\stv680.inf of device USB\VID_0553&PID_0202\5&2D33C386&0&1
34.531: OEM file scan used 27219 ticks
34.828: AnalyzePhaseOne: used 27516 ticks
34.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.
34.828: AnalyzeComponents: Hotpatching is disabled.
34.937: AnalyzePhaseTwo used 109 ticks
34.937: AnalyzePhaseThree used 0 ticks
34.937: AnalyzePhaseFive used 0 ticks
35.047: AnalyzePhaseSix used 110 ticks
35.047: AnalyzeComponents used 27735 ticks
35.047: Downloading 0 files
35.047: bPatchMode = FALSE
35.047: Inventory complete: ReturnStatus=0, 27797 ticks
35.094: Num Ticks for invent : 27844
35.094: Allocation size of drive C: is 4096 bytes, free space = 11926568960
bytes
35.109: Drive C: free 11374MB req: 5MB w/uninstall 0MB
35.109: CabinetBuild complete
35.109: Num Ticks for Cabinet build : 15
35.109: DynamicStrings section not defined or empty.
35.109: FileInUse:: Detection disabled.
36.125: Registering Uninstall Program for -> WgaNotify, WgaNotify , 0x0
36.125: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
36.172: System Restore Point set.
36.266: Copied file: C:\WINDOWS\system32\spmsg.dll
36.297: PFE2: Not avoiding Per File Exceptions.
36.391: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x80092004
36.406: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\WgaNotify.cat with error 0x80092004
36.812: Copied file: C:\WINDOWS\system32\WgaLogon.dll
37.016: Copied file: C:\WINDOWS\system32\WgaTray.exe
37.187: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
37.437: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
37.578: Copied file: C:\WINDOWS\system32\WgaLogon.dll
37.672: Copied file: C:\WINDOWS\system32\WgaTray.exe
37.781: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
37.875: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
38.031: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\6c4788c9549d437e76e1773a7639582a\
38.031: Num Ticks for Copying files : 2922
38.281: Num Ticks for Reg update and deleting 0 size files : 250
38.281: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
"Enables Installer to complete its scheduled post-reboot tasks"
39.281: Return Code = 0
39.281: Starting process: C:\WINDOWS\system32\wgatray.exe /b
64.062: Return Code = 0
64.078: ---- Old Information In The Registry ------
64.109: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\GLB1A2B.EXE
64.109: Destination:
64.109: ---- New Information In The Registry ------
64.109: Source:C:\DOCUME~1\BALLY~1.BAL\LOCALS~1\Temp\GLB1A2B.EXE
64.109: Destination:
64.125: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
64.125: Starting process: C:\WINDOWS\system32\spupdsvc.exe /delete
64.500: Return Code = 0
64.500: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
1.172:
================================================================================
1.172: 2006/06/02 03:00:30.843 (local)
1.172:
C:\WINDOWS\SoftwareDistribution\Download\bbe0a45b8bdc7fe35996f3be3917e369\update\update.exe (version 6.2.29.0)
1.406: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
1.406: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.437: Hotfix started with following command line: -q /Z -ER
/ParentInfo:47d277073b2aaf40bc095f47581c5384
7.375: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x800b0110
7.375: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x800b0110
7.594: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\bbe0a45b8bdc7fe35996f3be3917e369\update\WgaNotify.cat as _000000_.cat...
7.609: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
7.984: InstallInfCatalogFile: Installation succeeded.
8.734: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
8.734: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
8.734: DoInstallation: CleanPFR failed: 0x2
8.797: SetProductTypes: InfProductBuildType=BuildType.Sel
8.797: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.859: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\bbe0a45b8bdc7fe35996f3be3917e369\update\update.inf failed
8.859: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$
8.859: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
8.859: BuildCabinetManifest: update.url absent
8.875: Starting AnalyzeComponents
8.875: AnalyzePhaseZero used 0 ticks
8.875: No c:\windows\INF\updtblk.inf file.
8.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
28.141: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3116&SUBSYS_00000000&REV_00\3&61AAA01&0&00
28.922: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61AAA01&0&88
35.547: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_DGIVECP\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_EECTRL\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_ELBYCDIO\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_FALLBACK\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_FSKS\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_GHOSTLPT\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_IRDA\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_K56\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NTSIM\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
35.547: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SOFTFAX\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SSI\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_TDPIPE\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_TONES\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_V124\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VIAAGP\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VMODEM\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VPCTCOM\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_VVOICE\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
35.562: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2
39.922: SetupVerifyInfFile failed with error 0x490 for stv680.inf of device
USB\VID_0553&PID_0202\5&2D33C386&0&1
40.719: SetupVerifyInfFile failed with error 0x490 for
c:\windows\inf\stv680.inf of device USB\VID_0553&PID_0202\5&2D33C386&0&1
42.219: OEM file scan used 33344 ticks
42.687: AnalyzePhaseOne: used 33812 ticks
42.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
42.687: AnalyzeComponents: Hotpatching is disabled.
43.391: AnalyzePhaseTwo used 704 ticks
43.391: AnalyzePhaseThree used 0 ticks
43.391: AnalyzePhaseFive used 0 ticks
43.391: AnalyzePhaseSix used 0 ticks
43.391: AnalyzeComponents used 34516 ticks
43.391: Downloading 0 files
43.391: bPatchMode = FALSE
43.391: Inventory complete: ReturnStatus=0, 34532 ticks
43.422: Num Ticks for invent : 34563
43.422: Allocation size of drive C: is 4096 bytes, free space = 10210701312
bytes
43.422: Drive C: free 9737MB req: 10MB w/uninstall 0MB
43.422: CabinetBuild complete
43.422: Num Ticks for Cabinet build : 0
43.422: DynamicStrings section not defined or empty.
43.422: FileInUse:: Detection disabled.
44.422: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
44.422: System Restore Point set.
44.594: Copied file: C:\WINDOWS\system32\spmsg.dll
45.547: PFE2: Not avoiding Per File Exceptions.
45.719: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x80092004
45.734: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\WgaNotify.cat with error 0x80092004
46.500: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
47.375: Copied file (delayed): C:\WINDOWS\system32\SETDD.tmp
47.422: Copied file: C:\WINDOWS\system32\WgaLogon.dll
48.125: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
48.266: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
48.750: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
49.109: Copied file (delayed): C:\WINDOWS\system32\SETE2.tmp
49.109: Copied file: C:\WINDOWS\system32\WgaLogon.dll
49.219: Copied file: C:\WINDOWS\system32\WgaTray.exe
49.297: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
49.406: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
49.469: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\bbe0a45b8bdc7fe35996f3be3917e369\
49.469: Num Ticks for Copying files : 6047
50.078: Num Ticks for Reg update and deleting 0 size files : 609
50.078: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
"Enables Installer to complete its scheduled post-reboot tasks"
52.250: Return Code = 0
52.250: Starting process: C:\WINDOWS\system32\wgatray.exe /b
82.016: Return Code = 0
82.016: ---- Old Information In The Registry ------
82.062: Source:C:\WINDOWS\system32\SETDD.tmp (1.5.532.0)
82.062: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.530.0)
82.156: Deleting File: \??\C:\WINDOWS\system32\SETDD.tmp ( incoming is a
newer file )
82.156: Source:C:\WINDOWS\system32\SETE2.tmp (1.5.532.0)
82.156: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.530.0)
82.156: ---- New Information In The Registry ------
82.156: Source:C:\WINDOWS\system32\SETE2.tmp (1.5.532.0)
82.156: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.530.0)
82.156: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
82.156: IsRebootRequiredForFileQueue: At least one file operation was
delayed; reboot is required.
If none are listed below, check above for
delayed deletes.
82.156: IsRebootRequiredForFileQueue:
c:\windows\system32\legitcheckcontrol.dll was delayed; reboot is required.
82.156: DoInstallation: A reboot is required to complete the installation of
one or more files.
82.156: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed with
error 0x2
82.156: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed with
error 0x2
82.234: DoInstallation: A reboot is required because the
ProcessesToRunAfterReboot inf section was non-empty.
82.312: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
Reply With Quote
  #4  
Old 02-06-2006
Robin Walker [MVP]
 
Posts: n/a
Re: Windows Update fails

freecashfun <freecashfun@discussions.microsoft.com> wrote:

> At MS Windows Update page and then Review Your Update History the
> recent failed attempts I posted to update are not listed.
>
> However for one of the attempted updates it shows successful as an
> automatic update.


It looks as if the WgaNotify problem was corrected by an automatic update in
the early hours this morning.

Can you now try Windows Update or Microsoft Update again to see whether your
other update problem has now gone away.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk


Reply With Quote
  #5  
Old 02-06-2006
Martin
 
Posts: n/a
Re: Windows Update fails

Well, I was looking for updates and discoverd that XP was not been updated
since mid 2005 :)
Ok so installed the WGA and than, nothing anymore, it sticks with 0%
downloaded updates. I run IE beta7 because I got a valid copy according to
the online check.
After that, still no go. 24 updates can not be installed. This is really a
pain in the ass, I am working for 2 weeks now to fix it, tried everything, no
go.

I got a dutch version and I looked for the WGAnotify.log, I got a WGA.log,
seems to be the same statrting contents as freecashfun.

so here it is,

[WGA.log]
0.093:
================================================================================
0.093: 2006/05/19 13:21:41.656 (local)
0.093: d:\32f9fbb92176e357ac747b\update\update.exe (version 6.2.29.0)
0.093: Hotfix started with following command line:
1.843: InstallInfCatalogFile: Installing
d:\32f9fbb92176e357ac747b\update\WGA.cat as _000000_.cat...
1.843: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.921: InstallInfCatalogFile: Installation succeeded.
1.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
1.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
1.984: DoInstallation: CleanPFR failed: 0x2
2.031: SetProductTypes: InfProductBuildType=BuildType.IP
2.046: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.062: DoInstallation: FetchSourceURL for
d:\32f9fbb92176e357ac747b\update\update.inf failed
2.062: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
2.078: BuildCabinetManifest: update.url absent
2.078: Starting AnalyzeComponents
2.078: AnalyzePhaseZero used 0 ticks
2.078: No c:\windows\INF\updtblk.inf file.
2.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
5.625: SetupVerifyInfFile failed with error 0x490 for oem30.inf of device
DEVWHORE\CLED\081
11.171: Message displayed to the user: Are you sure you want to cancel?
11.171: User Input: YES
11.718: SetupScanFileQueue in CollectThirdPartyDriversFromDevice Failed with
error: 0x4c7
11.750: OEM file scan used 9672 ticks
11.750: AnalyzeComponents: Cancelled
11.750: Inventory complete: ReturnStatus=1223, 9688 ticks
14.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem38.cat
failed: 0x2
14.078: (KB892130) Setup canceled.
15.609: Message displayed to the user: (KB892130) Setup canceled.
15.609: User Input: OK
15.609: Update.exe extended error code = 0xf00d
15.609: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

Thanx in advance,

Martin
Reply With Quote
  #6  
Old 02-06-2006
JJ
 
Posts: n/a
Re: Windows Update fails

Check your RPC service. If it is set to use NT AUTHORITY\NetworkService
change it to local system and reboot your computer. This should then allow
you to install the update
Reply With Quote
  #7  
Old 23-06-2007
sash p
 
Posts: n/a
Windows Update fails

Hello,

I am trying to update my Windows Vista Ultimate and I receive the following
message with an error:

Windows could not search for new updates
Error(s) found:
Code 8000FFFF

Please help me. I have no idea what kind of error it is. 'Get help'
hyperlink is of no use.
Thanks in advance.
Reply With Quote
  #8  
Old 23-06-2007
Robin Walker [MVP]
 
Posts: n/a
Re: Windows Update fails

sash p <sash p@discussions.microsoft.com> wrote:

> I am trying to update my Windows Vista Ultimate and I receive the
> following message with an error:
>
> Windows could not search for new updates
> Error(s) found:
> Code 8000FFFF


1. How much RAM do you have installed in this PC?

2. Can you try again, having first disabled all anti-virus, anti-spyware,
download accelerator, etc that you might have installed.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk


Reply With Quote
  #9  
Old 23-06-2007
sash p
 
Posts: n/a
Re: Windows Update fails

Thanks for your quick response.
I have 2 GB of RAM, Core Duo 2 processor.
Now I have turned off my anti-virus, Windows Firewall, Windows Defender. I
don't use any download accelerator. And I have tried to search for updates
and I have the same error.
Several days ago I installed Windows updates with all the above stuff on and
everything seemed to be okay.
Reply With Quote
  #10  
Old 26-06-2007
sash p
 
Posts: n/a
Re: Windows Update fails

No, it is not. It is my home computer. I only have a router to access to
internet from two home computers. The computer with Vista has a static ip
address on the router only, that's all I think. Vista was updated previously
via that router. Unexpectacly that error occured and now I cannot update my
Vista.
Please, any suggestions on that error, I will appreciate any help very much.
Reply With Quote
  #11  
Old 26-06-2007
Sky King
 
Posts: n/a
Re: Windows Update fails

Sorry, nothing to suggest. I did find some references to that error code,
but nothing that matches what you describe.

You might try that system hooked directly to your internet access (bypass
the router). Beyond that, no guesses. BTW, your Vista Ultimate is an RTM
(non-Beta) version, right?
Reply With Quote
  #12  
Old 27-06-2007
sash p
 
Posts: n/a
Re: Windows Update fails

Yes, I have an RTM Vista Ultimate. My most recent check for updates dates
back to 17.06.2007. I will try to connect to internet directly. Maybe will
the windows update log be helpful? I could post some pieces of the log that I
hope will clarify the problem.
Reply With Quote
  #13  
Old 27-06-2007
sash p
 
Posts: n/a
RE: Windows Update fails

Also I have now noticed in the update history that one of updates failed to
be installed. It is "Windows Update software 7.0.6000.374" update. This
update has status 'failed' and an error code 8024D00F. It is one of the
latest updates installed.
Maybe is it the root of the problem? This Windows update software failed to
be installed and it is why Vista cannot update.
Please, any ideas how can I make Vista Update work? Thank you very much in
advance.
Reply With Quote
  #14  
Old 30-06-2007
Sky King
 
Posts: n/a
Re: Windows Update fails

Give this a try:

On the Start/Run line enter "net stop wuauserv" (without the quotes). You
should see a CMD window flash open then close.

Delete the entire SoftwareDistribution folder (located in C:\Windows).

Open Control Panel, then Internet Options. On the General tab click
"Delete" and then delete your Temporary Internet Files. Give it time to
complete, then OK your way out.

Restart the computer. This will allow the necessary service(s) to get a
clean start without any hooks left pointing to now-missing content.

Now open Control Panel, then the Windows Update applet, and elect to scan
for updates. Hopefully the new v7 controls will download/install on your
Vista system without errors. Watch for any notices asking your permission
to install the update and give those a "yes" click (you may not see
anything; watch for the yellow ActiveX safety warning banner).

If the new controls install without error, you should be good to go for
further WU/MU activities.

HTH :)
Reply With Quote
  #15  
Old 01-07-2007
sash p
 
Posts: n/a
Re: Windows Update fails

Thank you for your suggestion.
I have followed the procedure you described. After all I have tried to
update Windows and it has failed with the error I got previously (8000FFFF).
In addition to all I have lost the update history. I viewed "ReportingEvents"
file with this error:

F0FB8B3E-5597-49A1-8BA9-BFD989056B66} 2007-07-01
18:13:40:659+0300 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.

Now I am almost sure that an error occurs because of the Windows update
software which failed to be installed (see my previous post). Maybe is there
a way I can try to istall this software manually? What should I do to try to
install it? Or any other suggestions on this problem?
Thanks.
Reply With Quote
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