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Thread: Error 0x8024402F after seaching any updates

  1. #1
    Roy Guest

    Error 0x8024402F after seaching any updates

    i press to updates the windows,and then it seach,after that,it say have Error
    0x8024402F,so can,t update....how can i proof that?

  2. #2
    godsproperty Guest
    If you have a Wireless Router:-
    In the security tab, make sure you aren't blocking AcitveX.

    Error number: 0x8024402F - "Checking for latest updates for your computer"
    Possible reasons for the error code:-
    1. Internet Explorer temporary files corrupted.
    2. Background Intelligent and Event Log service not started
    3. SoftwareDistribution folder has become corrupted
    4. You may need to re-registered some dlls files
    5. You may need to add Windows Update to the Trusted Sites Zone:
    6. Spyware.
    7. Third party programs running in background.
    8. Windows Update Engine corrupted.

    Suggestion 1:-
    Clearing Temporary Internet files, cookies and history in Internet Explorer
    Tools>Internet Options>General
    You'll see Delete Cookies, Delete files, Delete History
    NB: "Delete all offline content", will delete all files needed to browse the
    websites offline.
    Reboot and try Windows Update again.

    Suggestion 2:-
    1: Check that the Background Intelligent Transfer Service to is set to Automatic
    and verify the Status is Started.
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK
    Locate the Background Intelligent Transfer Service service, and right-click to
    select it.
    Select Properties, and in the Startup Type list, select Automatic. Verify the
    service Status is Started. Click OK.

    2. Check that the Set Event Log service is set to Automatic and verify that the
    Status is Started
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
    Locate the Event Log service, and right-click to select it.
    Select Properties., and in the Startup type list, select Automatic. Verify the
    Service status is Started. Click OK.

    3. Register qmgr.dll and qmgrprxy.dll
    Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
    Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click
    OK.

    Suggestion 3:-
    It is possible that the contents of the SoftwareDistribution folder have become
    corrupted, so try Renaming the SoftwareDistribution folder
    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type: %systemroot%
    Click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    Please note that your update history is contained in the "datastore" folder and
    when you rename the Software Distribution folder, the history is lost but it's
    not important. You can if need be, copy the contents back from the renamed
    softwareDistribution.old folder. Losing the history of Windows Updates is not
    important.

    Suggestion 4:-
    Certain files may have become unregistered, and you will need to register them
    again:-
    Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click
    OK.

    Do the same for the other files:-
    wucltui.dll
    wuaueng.dll
    wuapi.dll
    jscript.dll
    MSXML.DLL
    MSXML2.DLL
    MSXML3.DLL

    Suggestion 5:-

    Add Windows Update to the Trusted Sites Zone:
    Please note that Security settings in Internet Explorer must be set to Medium or
    lower for ActiveX files to correctly pass to your computer.
    Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be
    affected by the lowering of Security settings. Your current security settings
    for all other Web sites will remain as they are currently configured.

    Open Internet Explorer, click Tools, and then click Internet Options, Click
    Security. Click Trusted Sites Zone. Click Sites.
    Clear the Require server verification (https:) for all sites in this zone check
    box.
    Use the Add button next to the Add this Web site to the zone box to add the
    following sites:
    http://*.windowsupdate.microsoft.com
    https://*.windowsupdate.microsoft.com
    http://download.windowsupdate.com

    Suggestion 6:-
    The below links assist you in checking your system for parasites:-
    Please note that some malware may kill the internet connection when it is
    removed, the program on the link below will enable you to regain the internet
    connection.

    Spyware Programs links:-
    Ad-Aware
    Spybot

    Suggestion 7:-
    Make sure you haven't got anything blocking Windows Update like Nortons,
    Zonealarm etc
    Also make sure you don't have a Web Accelerator working in the background such
    as NetZerio, HiSpeed, Speedband etc.

    Suggestion 8:
    If still receiving the error, then reinstall the Windows Update Engine
    http://download.windowsupdate.com/v6...gent20-x86.exe

  3. #3
    Frankg Guest

    RE: Error 0x8024402F after seaching any updates

    I have the same problem with Windows XP home edition, below you find the
    WindowsUpdate.log => Can somebody help MicroSoft maybe ???
    2006-05-11 00:31:35 1960 704 COMAPI -------------
    2006-05-11 00:31:35 1960 704 COMAPI -- START -- COMAPI: Search [ClientId =
    MicrosoftUpdate]
    2006-05-11 00:31:35 1960 704 COMAPI ---------
    2006-05-11 00:31:35 1960 704 COMAPI - Online = Yes; Ignore download
    priority = No
    2006-05-11 00:31:35 1960 704 COMAPI - Criteria = "IsInstalled=0 and
    IsHidden=1"
    2006-05-11 00:31:35 1960 704 COMAPI - ServiceID =
    {7971F918-A847-4430-9279-4A52D1EFE18D}
    2006-05-11 00:31:35 1960 704 COMAPI <<-- SUBMITTED -- COMAPI: Search
    [ClientId = MicrosoftUpdate]
    2006-05-11 00:31:35 980 1b8 Agent *************
    2006-05-11 00:31:35 980 1b8 Agent ** START ** Agent: Finding updates
    [CallerId = MicrosoftUpdate]
    2006-05-11 00:31:35 980 1b8 Agent *********
    2006-05-11 00:31:40 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:31:40 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:31:40 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/microsoftupdate/redir/muredir.cab>.
    error 0x80072ee7
    2006-05-11 00:31:40 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:31:40 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:31:40 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:31:44 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:31:44 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:31:44 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/microsoftupdate/redir/muredir.cab>.
    error 0x80072ee7
    2006-05-11 00:31:44 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:31:44 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:31:44 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:31:47 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:31:47 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:31:47 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/microsoftupdate/redir/muredir.cab>.
    error 0x80072ee7
    2006-05-11 00:31:47 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:31:47 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:31:47 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:31:50 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:31:50 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:31:50 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/microsoftupdate/redir/muredir.cab>.
    error 0x80072ee7
    2006-05-11 00:31:50 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:31:50 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:31:50 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:31:50 980 1b8 Misc WARNING: DownloadFileInternal failed for
    http://download.windowsupdate.com/v6...r/muredir.cab: error
    0x80072ee7
    2006-05-11 00:32:07 980 1b8 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2006-05-11 00:32:07 980 1b8 PT + ServiceId =
    {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    https://update.microsoft.com/v6/Clie...ce/client.asmx
    2006-05-11 00:32:13 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:32:13 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:32:13 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/277778_23bae96286cbc1a325d19aed49d8b4e5319b8593.cab>. error 0x80072ee7
    2006-05-11 00:32:13 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:32:13 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:32:13 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:32:16 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:32:16 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:32:16 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/277778_23bae96286cbc1a325d19aed49d8b4e5319b8593.cab>. error 0x80072ee7
    2006-05-11 00:32:16 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:32:16 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:32:16 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:32:19 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:32:19 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:32:19 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/277778_23bae96286cbc1a325d19aed49d8b4e5319b8593.cab>. error 0x80072ee7
    2006-05-11 00:32:19 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:32:19 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:32:19 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:32:22 980 1b8 Misc WARNING: Send failed with hr = 80072ee7.
    2006-05-11 00:32:22 980 1b8 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2006-05-11 00:32:22 980 1b8 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/277778_23bae96286cbc1a325d19aed49d8b4e5319b8593.cab>. error 0x80072ee7
    2006-05-11 00:32:22 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
    2006-05-11 00:32:22 980 1b8 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072ee7
    2006-05-11 00:32:22 980 1b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072ee7
    2006-05-11 00:32:22 980 1b8 PT WARNING: ECP: Failed to download cab file
    from
    http://www.download.windowsupdate.co...e5319b8593.cab with error 0x80072ee7
    2006-05-11 00:32:22 980 1b8 PT WARNING: ECP: This roundtrip contained some
    optimized updates which failed. New Update count = 0, Old Count = 6
    2006-05-11 00:32:22 980 1b8 PT FATAL: ProcessCoreMetadata did not return
    any update to be committed
    2006-05-11 00:32:22 980 1b8 PT WARNING: Sync of Updates: 0x8024402f
    2006-05-11 00:32:22 980 1b8 Agent * WARNING: Failed to synchronize, error
    = 0x8024402F
    2006-05-11 00:32:22 980 1b8 Agent * WARNING: Exit code = 0x8024402F
    2006-05-11 00:32:22 980 1b8 Agent *********
    2006-05-11 00:32:22 980 1b8 Agent ** END ** Agent: Finding updates
    [CallerId = MicrosoftUpdate]
    2006-05-11 00:32:22 980 1b8 Agent *************
    2006-05-11 00:32:22 980 1b8 Agent WARNING: WU client failed Searching for
    update with error 0x8024402f
    2006-05-11 00:32:22 1960 16d8 COMAPI >>-- RESUMED -- COMAPI: Search
    [ClientId = MicrosoftUpdate]
    2006-05-11 00:32:22 1960 16d8 COMAPI - Updates found = 0
    2006-05-11 00:32:22 1960 16d8 COMAPI - WARNING: Exit code = 0x00000000,
    Result code = 0x8024402F
    2006-05-11 00:32:22 1960 16d8 COMAPI ---------
    2006-05-11 00:32:22 1960 16d8 COMAPI -- END -- COMAPI: Search [ClientId =
    MicrosoftUpdate]
    2006-05-11 00:32:22 1960 16d8 COMAPI -------------
    2006-05-11 00:32:22 1960 704 COMAPI WARNING: Operation failed due to earlier
    error, hr=8024402F
    2006-05-11 00:32:22 1960 704 COMAPI FATAL: Unable to complete asynchronous
    search. (hr=8024402F)
    2006-05-11 00:32:27 980 3f4 Report REPORT EVENT:
    {3D5459C6-36AD-4ABB-85F3-2D2631F8BD7A} 2006-05-11
    00:32:22+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f MicrosoftUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x8024402f

  4. #4
    TaurArian [MS-MVP] Guest
    Your log indicates: Send failed with hr = 80072ee7

    When searching for available updates on the Windows Update site, you see the
    0x80072EE7 error - Win2000, WinXP & Win Server 2003

    This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be
    caused by firewall software blocking the Windows Update Site

    When searching for available updates on the Update site, you see the 0x80072EE7
    error
    http://update.microsoft.com/windowsu...=en&IsMu=False

    You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD,"
    "Error 0x80072F76," or "Error 0x80072F78" error message when you try to use the
    Windows Update Web site or the Microsoft Update Web site
    http://support.microsoft.com/?kbid=836941

    You may receive an error message when you search for available updates on the
    Windows Update Web site or on the Microsoft Update Web site
    http://support.microsoft.com/?kbid=883821
    0x80072EE7 error code

  5. #5
    rafi Guest

    RE: Error 0x8024402F after seaching any updates

    i press to updates the windows,and then it seach,after that,it say have Error

  6. #6
    MowGreen Guest

    Re: Error 0x8024402F after seaching any updates

    Which edition of Windows and what Service Pack[s] have been applied, rafi ?

    You may encounter temporary connection-related errors when you use
    Windows Update or Microsoft Update to install updates
    http://support.microsoft.com/kb/836941

    0x8024402 WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS

    Also, you can check the WindowsUpdate.log to see if there are any FATAL
    errors showing:

    How to read the Windowsupdate.log file
    http://support.microsoft.com/kb/902093

    The most *recent* entries are at the *bottom* of the log.

  7. #7
    Harish Sharma M Guest

    Re: Error 0x8024402F after seaching any updates

    Try to access the router & try to disable the firewall & Active X.
    Try to save the the settings & then try to check for the update.
    --
    Microsoft Research Team
    PC Safety


    "MowGreen" wrote:

    > Which edition of Windows and what Service Pack[s] have been applied, rafi ?
    >
    > You may encounter temporary connection-related errors when you use
    > Windows Update or Microsoft Update to install updates
    > http://support.microsoft.com/kb/836941
    >
    > 0x8024402 WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS
    >
    > Also, you can check the WindowsUpdate.log to see if there are any FATAL
    > errors showing:
    >
    > How to read the Windowsupdate.log file
    > http://support.microsoft.com/kb/902093
    >
    > The most *recent* entries are at the *bottom* of the log.
    >
    >
    > MowGreen
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > rafi wrote:
    >
    > > i press to updates the windows,and then it seach,after that,it say have Error
    > >
    > >>>0x8024402F,so can,t update....how can i proof that? please tell me

    > >
    > >
    > > "Reniel" wrote:
    > >
    > >
    > >>
    > >>"Roy" wrote:
    > >>
    > >>
    > >>>i press to updates the windows,and then it seach,after that,it say have Error
    > >>>0x8024402F,so can,t update....how can i proof that?

    >


  8. #8
    PA Bear [MS MVP] Guest

    Re: Error 0x8024402F after seaching any updates

    [Why are you replying to Mow?]

    Harish Sharma M wrote:
    > Try to access the router & try to disable the firewall & Active X.
    > Try to save the the settings & then try to check for the update.
    >
    >> Which edition of Windows and what Service Pack[s] have been applied, rafi
    >> ?
    >>
    >> You may encounter temporary connection-related errors when you use
    >> Windows Update or Microsoft Update to install updates
    >> http://support.microsoft.com/kb/836941
    >>
    >> 0x8024402 WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS
    >>
    >> Also, you can check the WindowsUpdate.log to see if there are any FATAL
    >> errors showing:
    >>
    >> How to read the Windowsupdate.log file
    >> http://support.microsoft.com/kb/902093
    >>
    >> The most *recent* entries are at the *bottom* of the log.
    >>
    >>
    >> MowGreen
    >> ===============
    >> *-343-* FDNY
    >> Never Forgotten
    >> ===============
    >>
    >>
    >>
    >> rafi wrote:
    >>
    >>> i press to updates the windows,and then it seach,after that,it say have
    >>> Error
    >>>
    >>>>> 0x8024402F,so can,t update....how can i proof that? please tell me
    >>>
    >>>
    >>> "Reniel" wrote:
    >>>
    >>>
    >>>>
    >>>> "Roy" wrote:
    >>>>
    >>>>
    >>>>> i press to updates the windows,and then it seach,after that,it say
    >>>>> have
    >>>>> Error 0x8024402F,so can,t update....how can i proof that?



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