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Thread: Error number: 0x80244023] and/or error 512

  1. #1
    seadey Guest

    Error number: 0x80244023] and/or error 512

    Whether I click on custom or express when updateing windows, I get the
    following errors:

    [Error number: 0x80244023]
    The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.
    For self-help options: Frequently Asked Questions <about.aspx?ln=en> Find
    Solutions <troubleshoot.aspx?ln=en> Windows Update Newsgroup
    <http://go.microsoft.com/fwlink/?linkID=9581> For assisted support options:
    Microsoft Online Assisted Support
    <http://go.microsoft.com/fwlink/?linkID=21608> (no-cost for Windows Update
    issues)

    I am running win2k and wanted to download the patch for the WMF problem.
    Checking the MS updare history, there are no entries, though the computer is
    setup for automatic download and installation of updates. I have entered
    https://update.microsoft.com and the other 2 suggested url's into the trusted
    zone but still get the same error.
    I also have gotten an error 512 https not supported on this computer.

  2. #2
    Matzen Guest

    RE: Error number: 0x80244023] and/or error 512

    I have the same problem - please post the solution if you found one. just to
    mention: I have no proxy at all, the connection is done using an ISA gateway
    with NAT and the site can be accessed without problem when using the IE only.
    I've looked up the error inside the log file:

    WARNING: DownloadFileInternal failed for
    http://update.microsoft.com/v6/micro...r/muredir.cab: error
    0x801901f8

    But http://update.microsoft.com/v6/micro...ir/muredir.cab can be
    opened from the same machine using IE without any problem.

    The issue is persistent on one of our win 2k3 webed. servers while other web
    ed servers in the same domain/network do not have that problem.

    CU,
    sven


    "seadey" wrote:

    > Whether I click on custom or express when updateing windows, I get the
    > following errors:
    >
    > [Error number: 0x80244023]
    > The website has encountered a problem and cannot display the page you are
    > trying to view. The options provided below might help you solve the problem.
    > For self-help options: Frequently Asked Questions <about.aspx?ln=en> Find
    > Solutions <troubleshoot.aspx?ln=en> Windows Update Newsgroup
    > <http://go.microsoft.com/fwlink/?linkID=9581> For assisted support options:
    > Microsoft Online Assisted Support
    > <http://go.microsoft.com/fwlink/?linkID=21608> (no-cost for Windows Update
    > issues)
    >
    > I am running win2k and wanted to download the patch for the WMF problem.
    > Checking the MS updare history, there are no entries, though the computer is
    > setup for automatic download and installation of updates. I have entered
    > https://update.microsoft.com and the other 2 suggested url's into the trusted
    > zone but still get the same error.
    > I also have gotten an error 512 https not supported on this computer.


  3. #3
    Robert Aldwinckle Guest

    Re: Error number: 0x80244023] and/or error 512

    "Matzen" <Matzen@discussions.microsoft.com> wrote in message
    news:A75618C9-F664-4BA3-9CE5-29E7BFD60CB7@microsoft.com...
    >I have the same problem - please post the solution if you found one. just to
    > mention: I have no proxy at all, the connection is done using an ISA gateway
    > with NAT and the site can be accessed without problem when using the IE only.



    Regardless of what you call it if the ISA server is in the middle between
    your client and the remote host server and especially if it is looking at
    the userid of the process making the request I suspect you would have
    the same problems that have been documented for an authenticating proxy server.

    <title>You experience problems when you access the Windows Update
    Version 5 or Version 6 Web site through a server that is running ISA Server</title>
    http://support.microsoft.com/?kbid=885819


    > I've looked up the error inside the log file:
    >
    > WARNING: DownloadFileInternal failed for
    > http://update.microsoft.com/v6/micro...r/muredir.cab: error
    > 0x801901f8



    This suggests that the proxy server is sending an HTTP 504 response.
    (Perhaps also seen as "gateway timeout.") You could try tracing the
    request and response to be sure. However, I think the best place to
    diagnose this symptom would be on the proxy server itself.


    >
    > But http://update.microsoft.com/v6/micro...ir/muredir.cab can be
    > opened from the same machine using IE without any problem.



    That suggests that your account is authorized by the proxy server
    but the account being used by (for example) the BITS service is not.


    >
    > The issue is persistent on one of our win 2k3 webed. servers while other web
    > ed servers in the same domain/network do not have that problem.



    Perhaps those servers are allowing anonymous connections? Etc.


    IMO diagnosing this issue further would best be handled
    on a newsgroup which specializes in supporting your ISA server.

    In case someone there is willing to reply to you through my reply
    I am crossposting to such a newsgroup now. Since you are posting
    through a web interface you may be able (depending on the portal
    you are using) to use the link in the header of my message to switch
    to the other newsgroup.


    HTH

    Robert Aldwinckle
    ---


    Link to full thread for the convenience of readers
    in the other newsgroup:

    http://www.microsoft.com/communities...1-6f89fcbef130



  4. #4
    Mickie Jacobson Guest

    Re: Error number: 0x80244023] and/or error 512

    Is there anyone on Earth who has a fix fort his issue? We are running ISA
    2004 and have added a rule for 'Windows Updates' including aALL the websites
    the update servicecs uses per another KB article on this!
    H E L P !
    -Mick

    South Florida


    "Robert Aldwinckle" wrote:

    > "Matzen" <Matzen@discussions.microsoft.com> wrote in message
    > news:A75618C9-F664-4BA3-9CE5-29E7BFD60CB7@microsoft.com...
    > >I have the same problem - please post the solution if you found one. just to
    > > mention: I have no proxy at all, the connection is done using an ISA gateway
    > > with NAT and the site can be accessed without problem when using the IE only.

    >
    >
    > Regardless of what you call it if the ISA server is in the middle between
    > your client and the remote host server and especially if it is looking at
    > the userid of the process making the request I suspect you would have
    > the same problems that have been documented for an authenticating proxy server.
    >
    > <title>You experience problems when you access the Windows Update
    > Version 5 or Version 6 Web site through a server that is running ISA Server</title>
    > http://support.microsoft.com/?kbid=885819
    >
    >
    > > I've looked up the error inside the log file:
    > >
    > > WARNING: DownloadFileInternal failed for
    > > http://update.microsoft.com/v6/micro...r/muredir.cab: error
    > > 0x801901f8

    >
    >
    > This suggests that the proxy server is sending an HTTP 504 response.
    > (Perhaps also seen as "gateway timeout.") You could try tracing the
    > request and response to be sure. However, I think the best place to
    > diagnose this symptom would be on the proxy server itself.
    >
    >
    > >
    > > But http://update.microsoft.com/v6/micro...ir/muredir.cab can be
    > > opened from the same machine using IE without any problem.

    >
    >
    > That suggests that your account is authorized by the proxy server
    > but the account being used by (for example) the BITS service is not.
    >
    >
    > >
    > > The issue is persistent on one of our win 2k3 webed. servers while other web
    > > ed servers in the same domain/network do not have that problem.

    >
    >
    > Perhaps those servers are allowing anonymous connections? Etc.
    >
    >
    > IMO diagnosing this issue further would best be handled
    > on a newsgroup which specializes in supporting your ISA server.
    >
    > In case someone there is willing to reply to you through my reply
    > I am crossposting to such a newsgroup now. Since you are posting
    > through a web interface you may be able (depending on the portal
    > you are using) to use the link in the header of my message to switch
    > to the other newsgroup.
    >
    >
    > HTH
    >
    > Robert Aldwinckle
    > ---
    >
    >
    > Link to full thread for the convenience of readers
    > in the other newsgroup:
    >
    > http://www.microsoft.com/communities...1-6f89fcbef130
    >
    >
    >


  5. #5
    Eddie Bowers [MSFT] Guest

    Re: Error number: 0x80244023] and/or error 512

    Based on the error It's not a permissions issue on ISA. Is this all
    machines behind ISA that have the problem?
    If it's just one machine, what does it tell you when you run this at a
    command prompt:
    proxycfg.exe
    (if it's windows 2000, copy proxycfg.exe from an xp machine)

    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    From: =<Mickie Jacobson@discussions.microsoft.com>

    Is there anyone on Earth who has a fix fort his issue? We are running ISA
    2004 and have added a rule for 'Windows Updates' including aALL the
    websites
    the update servicecs uses per another KB article on this!
    H E L P !
    -Mick

    South Florida



  6. #6
    Mickie Guest

    Re: Error number: 0x80244023] and/or error 512

    Eddie,
    Yes, this is happening for ALL users/Servers that point to my proxy server!
    Oncec I remove the user/computer either off the proxy and/or off the specific
    group policy (that forces proxy) then I can run the Windows Updates. I would
    rather have it so I can use Windows updates THROUGH my proxy as there are
    hundreds of workstations and dozens of servers to manage and we do not have a
    SUS server or budgeted moneis for one right now!
    Thanks for your help!
    -Mickie
    South Florida

    "Eddie Bowers [MSFT]" wrote:

    > Based on the error It's not a permissions issue on ISA. Is this all
    > machines behind ISA that have the problem?
    > If it's just one machine, what does it tell you when you run this at a
    > command prompt:
    > proxycfg.exe
    > (if it's windows 2000, copy proxycfg.exe from an xp machine)
    >
    > Eddie Bowers
    > Security Support
    > Microsoft Corporation
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --------------------
    > From: =<Mickie Jacobson@discussions.microsoft.com>
    >
    > Is there anyone on Earth who has a fix fort his issue? We are running ISA
    > 2004 and have added a rule for 'Windows Updates' including aALL the
    > websites
    > the update servicecs uses per another KB article on this!
    > H E L P !
    > -Mick
    >
    > South Florida
    >
    >


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