After downloading and, apparently, unsuccessfully installing the optional
hardware update C-Media AC97 Audio Device and rebooting the computer, the
Sound Properties icon in the taskbar disappears and there is no longer any
sound. In the Device Manager, the device appears but it has a yellow icon
with an exclamation point in the center. And, under Properties for this
device, it says: "This device cannot start. (Code 10). It doesn't appear
there's any conflicts since, under the Resources tab, it says the device
isn't "using any resources because it has a problem." The drivers appear to
be installed but when I run the Add Hardware wizard, it won't automatically
detect the device and I cannot find the device when trying to manually
install it. The sound device that was previously installed, of which worked
properly, was Realtek AC'97 Audio for VIA (R) Audio Controller.
The system is running Windows XP Home Edition, version 2002 with Service
If anyone can assist in this problem it would be greatly appreciated.
Thank you for your time and attention.