Help!! Error number: 0x80248014 (Originally was 0x8024001D)

[down&out]

Can somebody help me on this? Originally, the error number was 0x8024001D. I
did a search and found a solution which many had found to be helpful by
Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did not
work for my case. Another error (0x80248014) occurred and this time I can't
find any solution to it.

I would greatly appreciate it if any of you knows what this is all about and
how should I go about solving it.

Thanks in advance!

[jschurbon]

Can you provide more details? What OS, is it running a specific app
when this happens?

[Robert Aldwinckle]

"down&out" <downout@discussions.microsoft.com> wrote in message
news:9AE52F59-A9C2-4287-A5B6-D91FC4EC6CC6@microsoft.com...
> Can somebody help me on this? Originally, the error number was 0x8024001D. I
> did a search and found a solution which many had found to be helpful by
> Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did not
> work for my case. Another error (0x80248014) occurred and this time I can't
> find any solution to it.
>
> I would greatly appreciate it if any of you knows what this is all about and
> how should I go about solving it.


Try a search?

http://docxp.mvps.org/WU5-ERR.htm

(MSN search for
(0x80248014 OR 80248014) microsoft error codes
)

<quote>
0x80248014 -2145091564 WU E DS UNKNOWNSERVICE
the caller has requested some action on a service that is not known to the datastore
</quote>


As usual the code doesn't mean much by itself.
We need some context, such as would be provided by the update's
install log.

If you have disabled some services based on someone's suggestion
or without understanding what they are used for that might account
for this symptom. To get a list of started services switch to a cmd
window and enter:

net start >servlst.txt
and
notepad servlst.txt


>
> Thanks in advance!


HTH

Robert Aldwinckle
---

[down&out]

Thanks jschurbon and Robert Aldwinckle for helping!

To jschurbon: mine is running on Windows XP Professional. The error occured
when I tried to run an express (or custom) windows update.

To Robert Aldwinckle: context as in? I managed to get a list of started
services with what you taught me to do and what can I find out from there?
Sorry to sound so ignorant.

[Robert Aldwinckle]

"down&out" <downout@discussions.microsoft.com> wrote in message
news:B61F2B02-1514-4E1F-BFF9-1D5C16417F20@microsoft.com...
> Thanks jschurbon and Robert Aldwinckle for helping!
>
> To jschurbon: mine is running on Windows XP Professional. The error occured
> when I tried to run an express (or custom) windows update.
>
> To Robert Aldwinckle: context as in?


(repost)

>> such as would be provided by the update's install log.

Note: you haven't even disclosed yet which update is giving
you this symptom so I can't really be more specific than that.
However, usually the update's install log will contain the update
number and have an extension of .log.


> I managed to get a list of started
> services with what you taught me to do and what can I find out from there?


Either post that list so others can tell you if you are missing some
or look for other posts which describe problems being resolved
by starting (or repairing) missing services. Remember, we're just
guessing that a missing or broken service is likely to account for
the (vague) symptom description you are giving us.

I suspect something more specific to suggest could become apparent
from seeing more details from your update's install log.


HTH

Robert
---

[Dee]

Can you post what to try here? I'm having the same problem while trying to
run Windows Update on Windows XP.

Thanks,
Dee

"down&out" wrote:

> Can somebody help me on this? Originally, the error number was 0x8024001D. I
> did a search and found a solution which many had found to be helpful by
> Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did not
> work for my case. Another error (0x80248014) occurred and this time I can't
> find any solution to it.
>
> I would greatly appreciate it if any of you knows what this is all about and
> how should I go about solving it.
>
> Thanks in advance!
>

[down&out]

Sorry for the late reply!
Amazingly, the windows update worked when I tried just now! Usually, it
won't proceed further after showing a green bar appearing to check for any
latest updates for my computer. However, it prompted me to download something
(sorry I did not note it down!) this time. I did and the update proceeded
smoothly after that.

Robert, THANKS A MILLION for taking your time to reply!
Sorry Dee, I know I'm not helping out much here. Hope that the update will
work for you soon!

Cheers,
down&out

"Robert Aldwinckle" wrote:

> "down&out" <downout@discussions.microsoft.com> wrote in message
> news:B61F2B02-1514-4E1F-BFF9-1D5C16417F20@microsoft.com...
> > Thanks jschurbon and Robert Aldwinckle for helping!
> >
> > To jschurbon: mine is running on Windows XP Professional. The error occured
> > when I tried to run an express (or custom) windows update.
> >
> > To Robert Aldwinckle: context as in?
>
>
> (repost)
>
> >> such as would be provided by the update's install log.
>
> Note: you haven't even disclosed yet which update is giving
> you this symptom so I can't really be more specific than that.
> However, usually the update's install log will contain the update
> number and have an extension of .log.
>
>
> > I managed to get a list of started
> > services with what you taught me to do and what can I find out from there?
>
>
> Either post that list so others can tell you if you are missing some
> or look for other posts which describe problems being resolved
> by starting (or repairing) missing services. Remember, we're just
> guessing that a missing or broken service is likely to account for
> the (vague) symptom description you are giving us.
>
> I suspect something more specific to suggest could become apparent
> from seeing more details from your update's install log.
>
>
> HTH
>
> Robert
> ---
>
>
>

[Sven Leuschner]

Since I'm getting this error number now too - I managed to fix the most hated
0x8024402c- Error somehow by risking the safety of my system by deactivating
my firewall - I'd be happy to hear how I fix this new Error!

I'm running Windows2000 Professional.

I was able to get the running Services from the net start > list command you
mentioned.

the following services are running

AntiVir PersonalEdition Classic Service
AntiVir Scheduler
Automatic Updates
COM+
DHCP-Client
Service "Execute as"
DNS-Client
Printerqueue
Ereignisprotokoll
Protected Memory
BITS
Network-connections
Norton Unerase Protection
NVIDIA Display Driver Service
O&O Defrag
OracleOraHome817BASISAgent
OracleOraHome817BASISDataGatherer
OracleOraHome817BASISTNSListener
OracleServiceBASIS
Plug & Play
RAS-ConnectionManagement
RemoteProcedureCall (RPC)
Sicherheitskontenverwaltung
Speed Disk service
Systemereignisbenachrichtigung
Taskplaner
TCP/IP-NetBIOS-Hilfsprogramm
Telefonie
logical Volume Manager
Wechselmedien
Windows-Verwaltungsinstrumentation
Windows-Verwaltungsinstrumentations-Treibererweiterungen
Überwachung verteilter Verknüpfungen (Client)

well since I'm using a german Win2000 I tried to translate as much services
to their english names as I could, on the other hand I'm quite sure that the
remaining untranslated services have no influence on the above mentioned
error with windows update

I was able to install the following updates manually

InternetExplorer 6 SP1
Bits + Winhttp (KB 842773 - x86-DEU)
Windows2000 rollup (KB 891861-v2-x86-DEU)

following is the last part of my windowsupdate.log-file
2006-04-02 06:35:21 1380 4d0 Service *************
2006-04-02 06:35:22 1016 510 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-04-02 06:35:22 1016 510 Misc = Process: C:\WINNT\system32\svchost.exe
2006-04-02 06:35:22 1016 510 Misc = Module: C:\WINNT\system32\wuaueng.dll
2006-04-02 06:35:22 1016 510 Service *************
2006-04-02 06:35:22 1016 510 Service ** START ** Service: Service startup
2006-04-02 06:35:22 1016 510 Service *********
2006-04-02 06:35:22 1016 510 Agent * WU client version 5.8.0.2469
2006-04-02 06:35:22 1016 510 Agent * SusClientId =
'bbbb97df-b124-4bac-a021-7b7caa54cfac'
2006-04-02 06:35:22 1016 510 Agent * Base directory:
C:\WINNT\SoftwareDistribution
2006-04-02 06:35:22 1016 510 Agent * Access type: No proxy
2006-04-02 06:35:22 1016 510 Agent * Network state: Connected
2006-04-02 06:35:38 1016 508 Report WARNING: Failed to query for service
properties: 80248014
2006-04-02 06:35:38 1016 508 Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-04-02 06:35:38 1016 508 Agent *********** Agent: Initializing global
settings cache ***********
2006-04-02 06:35:38 1016 508 Agent * WSUS server: <NULL>
2006-04-02 06:35:38 1016 508 Agent * WSUS status server: <NULL>
2006-04-02 06:35:38 1016 508 Agent * Target group: (Unassigned Computers)
2006-04-02 06:35:38 1016 508 Agent * Windows Update access disabled: No
2006-04-02 06:35:38 1016 508 DnldMgr Download manager restoring 0 downloads
2006-04-02 06:35:38 784 44c COMAPI -------------
2006-04-02 06:35:38 784 44c COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-04-02 06:35:38 784 44c COMAPI ---------
2006-04-02 06:35:38 784 44c COMAPI - Online = Yes; Ignore download
priority = No
2006-04-02 06:35:38 784 44c COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-04-02 06:35:38 784 44c COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-04-02 06:35:38 784 44c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-02 06:35:38 1016 430 Agent *************
2006-04-02 06:35:38 1016 430 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-02 06:35:38 1016 430 Agent *********
2006-04-02 06:35:38 1016 430 Report *********** Report: Initializing static
reporting data ***********
2006-04-02 06:35:38 1016 430 Report * OS Version = 5.0.2195.4.0.65536
2006-04-02 06:35:39 1016 430 Report * Computer Brand = Gigabyte Technology
Co.
2006-04-02 06:35:39 1016 430 Report * Computer Model = 7IXE4
2006-04-02 06:35:39 1016 430 Report * Bios Revision = 62710
2006-04-02 06:35:39 1016 430 Report * Bios Name = Default System BIOS
2006-04-02 06:35:39 1016 430 Report * Bios Release Date =
2001-11-07T00:00:00
2006-04-02 06:35:39 1016 430 Report * Locale ID = 1031
2006-04-02 06:35:39 1016 430 Agent * WARNING: Exit code = 0x80248014
2006-04-02 06:35:39 1016 430 Agent *********
2006-04-02 06:35:39 1016 430 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-02 06:35:39 1016 430 Agent *************
2006-04-02 06:35:39 1016 430 Agent WARNING: WU client failed Searching for
update with error 0x80248014
2006-04-02 06:35:39 784 374 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-02 06:35:39 784 374 COMAPI - Updates found = 0
2006-04-02 06:35:39 784 374 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80248014
2006-04-02 06:35:39 784 374 COMAPI ---------
2006-04-02 06:35:39 784 374 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-04-02 06:35:39 784 374 COMAPI -------------
2006-04-02 06:35:39 784 44c COMAPI WARNING: Operation failed due to earlier
error, hr=80248014
2006-04-02 06:35:39 784 44c COMAPI FATAL: Unable to complete asynchronous
search. (hr=80248014)
2006-04-02 06:35:44 1016 430 Report REPORT EVENT:
{EABBEC34-A851-4BD6-A461-895D78E650F1} 2006-04-02
06:35:38+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248014 MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248014
2006-04-02 06:36:07 1016 510 AU ########### AU: Initializing Automatic
Updates ###########
2006-04-02 06:36:07 1016 510 AU # Approval type: Scheduled (User preference)
2006-04-02 06:36:07 1016 510 AU # Scheduled install day/time: Every day at
20:00
2006-04-02 06:36:07 1016 510 AU # Auto-install minor updates: Yes (User
preference)
2006-04-02 06:36:07 1016 510 AU #############
2006-04-02 06:36:07 1016 510 AU ## START ## AU: Search for updates
2006-04-02 06:36:07 1016 510 AU #########
2006-04-02 06:36:07 1016 510 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {748ACADA-B600-41AD-84C3-B96030110E4B}]
2006-04-02 06:36:07 1016 430 Agent *************
2006-04-02 06:36:07 1016 430 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-02 06:36:07 1016 430 Agent *********
2006-04-02 06:36:09 1016 430 Agent * Found 0 updates and 0 categories in
search
2006-04-02 06:36:09 1016 430 Agent *********
2006-04-02 06:36:09 1016 430 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-02 06:36:09 1016 430 Agent *************
2006-04-02 06:36:09 1016 430 AU >>## RESUMED ## AU: Search for updates
[CallId = {748ACADA-B600-41AD-84C3-B96030110E4B}]
2006-04-02 06:36:09 1016 430 AU # 0 updates detected
2006-04-02 06:36:09 1016 430 AU #########
2006-04-02 06:36:09 1016 430 AU ## END ## AU: Search for updates [CallId
= {748ACADA-B600-41AD-84C3-B96030110E4B}]
2006-04-02 06:36:09 1016 430 AU #############
2006-04-02 06:36:12 1016 430 Report REPORT EVENT:
{DEB6F826-D40D-4C62-BE45-697C0C03745E} 2006-04-02
06:36:07+0200 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.

I tried most of the mentioned stuff on my system.
- delete all chars from Proxy-Exception .. and so on
deleted at least 10 times the SoftwareDistribution-Folder in my Winnt-Dir
manually starting the services for update and so on.
nothing works!

So ... How can I get Windows / Microsoft Update to work again?

If you need other information about my system - please let me know!

Sven Leuschner


"Robert Aldwinckle" wrote:

> "down&out" <downout@discussions.microsoft.com> wrote in message
> news:9AE52F59-A9C2-4287-A5B6-D91FC4EC6CC6@microsoft.com...
> > Can somebody help me on this? Originally, the error number was 0x8024001D. I
> > did a search and found a solution which many had found to be helpful by
> > Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did not
> > work for my case. Another error (0x80248014) occurred and this time I can't
> > find any solution to it.
> >
> > I would greatly appreciate it if any of you knows what this is all about and
> > how should I go about solving it.
>
>
> Try a search?
>
> http://docxp.mvps.org/WU5-ERR.htm
>
> (MSN search for
> (0x80248014 OR 80248014) microsoft error codes
> )
>
> <quote>
> 0x80248014 -2145091564 WU E DS UNKNOWNSERVICE
> the caller has requested some action on a service that is not known to the datastore
> </quote>
>
>
> As usual the code doesn't mean much by itself.
> We need some context, such as would be provided by the update's
> install log.
>
> If you have disabled some services based on someone's suggestion
> or without understanding what they are used for that might account
> for this symptom. To get a list of started services switch to a cmd
> window and enter:
>
> net start >servlst.txt
> and
> notepad servlst.txt
>
>
> >
> > Thanks in advance!
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

[Dan]

I am also having the same problem. I started with the error 0x8024001D and
gratuated to this error.

I'm running Win 2000 Pro (new build)
I've disabled no services

When I accessed the Windows Update website, I started receiving error
0x8024001D. When I looked up this error code, I found the following possible
fix, which I tried.

Suggestion 1: Rename temporary folder SoftwareDistribution
=======================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.

net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.

net start WuAuServ

Please go to the Windows Update site to test this issue.

The first problem went away and this new one arose...

So to answer your question: I'm guessing it has something to do with the
WuAuServ service

[Rajesh]

I too am facing the update error problem with error code 0x80248014. Please
help me.

"down&out" wrote:

> Can somebody help me on this? Originally, the error number was 0x8024001D. I
> did a search and found a solution which many had found to be helpful by
> Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did not
> work for my case. Another error (0x80248014) occurred and this time I can't
> find any solution to it.
>
> I would greatly appreciate it if any of you knows what this is all about and
> how should I go about solving it.
>
> Thanks in advance!
>

[Peter]

I think they are having server problems as there are all kinds of error
reports being posted.

--
Peter
Toronto, Canada
XP Pro SP2 x 2 + Vista Beta
P4 D865GBFL HT @ 3.0ghz 2.0gb DDR 700gb HD
ATI Radeon 9550 Graphics
Creative Soundblaster Audigy 4 Audio

"Rajesh" <Rajesh@discussions.microsoft.com> wrote in message
news:724F90AA-F055-4C6F-84D8-0138F8494CD5@microsoft.com...
>I too am facing the update error problem with error code 0x80248014. Please
> help me.
>
> "down&out" wrote:
>
>> Can somebody help me on this? Originally, the error number was
>> 0x8024001D. I
>> did a search and found a solution which many had found to be helpful by
>> Torgeir Bakken (MVP) posted on 21/6/05. I did accordingly but this did
>> not
>> work for my case. Another error (0x80248014) occurred and this time I
>> can't
>> find any solution to it.
>>
>> I would greatly appreciate it if any of you knows what this is all about
>> and
>> how should I go about solving it.
>>
>> Thanks in advance!
>>

[Alias~-]

Peter wrote:
> I think they are having server problems as there are all kinds of error
> reports being posted.
>

I just went there again and no server problems.

Alias

[Vdelavallee]

Hi,

I am having the problem too and i have not changed anything on my computer.

So please consider it is a genaral problem from microsoft windows update and
not from users.

Thanks in advance for any useful help.

Vdelavallee

"Alias~-" wrote:

> Peter wrote:
> > I think they are having server problems as there are all kinds of error
> > reports being posted.
> >
>
> I just went there again and no server problems.
>
> Alias
>