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Error Number 0x80072EFF

Windows Update


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  #1  
Old 29-06-2005
NELMO
 
Posts: n/a
Error number: 0x80072EFF

Every time I go to the update site I am asked to download the latest windows
installer, which I do but then get the following message:

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem

With error code: Error number: 0x80072EFF
What is going wrong?

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  #2  
Old 29-06-2005
dak
 
Posts: n/a
The 0x80072EFF error is "Network problems are preventing connection
to the Windows Update servers."
This issue occurs if the server is busy, OR if you have a problem
with Windows Script.
If this issue occurs consistently, you may be able to resolve the
issue by installing the latest version of Microsoft Windows Script.
For information about how to download the appropriate version of
Windows Script 5.6 for your operating system, visit the following
Microsoft Web site:

<http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp>

Try turning off your web accelerator, such as Speedband and see if you can go
to the update site then!

I have already downloaded and installed the latest script
engine. I have also registered the various dll's that were suggested in
another knowledge base article.
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  #3  
Old 30-06-2005
GRINGOX
 
Posts: n/a
I was having the same problem just a few minutes ago. My comp updated to
windows update v6 this morning and sometime between then and now I turned off
the JIT compiler for virtual machine (in internet options)... I turned it
back on and ...voila, it worked. Coincidence? I dunno. Try it if you have it
turned off.

Turning off the JIT compiler also fixed the issue on my system.

Windown updated problem since 15 Nov 2005, but perviously OK.
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  #4  
Old 18-11-2005
TaurArian [MVP]
 
Posts: n/a
Re: Error Number 0x80072EFF

You receive a "Network problems are preventing connection to the Windows Update
servers" error message when you try to install updates
http://support.microsoft.com/?kbid=836939

SYMPTOMS
When you try to install updates from the Microsoft Windows Update Web site, you may
receive the following error message:
Network problems are preventing connection to the Windows Update servers.

The Windows Update.log file may contain the following error messages:
Error 0x80072EFF
Error 0x80190193

CAUSE
This issue occurs if the server is busy.

WORKAROUND
To work around this issue, try to install the updates from the Windows Update Web
site later.

MORE INFORMATION
If this issue occurs consistently, you may be able to resolve the issue by installing
the latest version of Microsoft Windows Script. For information about how to download
the appropriate version of Windows Script 5.6 for your operating system, visit the
following Microsoft Web site:
http://msdn.microsoft.com/library/de...ist/webdev.asp
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  #5  
Old 20-11-2005
Guards
 
Posts: n/a
I tried installing the Windows Script 5.6 and tried turning the JIT compiler
for virtual machine (in internet options) on and off with reboot and yet the
problem still persists.
Anyone can help?

It worked for me. I went into 'Internet Options' looked under Windows VM and
checked all three. Restarted my computer. Went back into 'Internet Options'
unchecked JIT compiler and restarted my computer again. Then tried to run
updates and it worked.
Thanks for the suggestions. It's better than spending hours looking for the
answer elsewhere!

Are you using Norton Anti Virus v9.05.15?
If you are there is an option to enable/disable Script Blocking. Disable it.
Then perform your update.

Hope it help. I had this same problem until I was looking into another
problem.

What anti-virus application was installed before you installed OneCare?

I had Verizon Internet Security Suite and once a month I also ran TrendMicro
Housecall

I got this error code because my Sonicwall Firewall Intrusion Prevension software was preventing low priority intrusions. The instusion was APP-Update Microsoft Windows Update 4. I turned off low priority intrusion blocking and the problem was solved.
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  #6  
Old 09-04-2009
briggymom
 
Posts: n/a
I am at a loss. I cannot use windows update. I have used trendmicro sysclean,
started using windows one care. I've run hijack this. I have no virus that is
noticed on any scan. I have run in and out of safe mode. I have 3 main
symptoms.
1) Windows update freezes and never runs, ending up with this error Error
number: 0x80072EFF
2) My yahoo searches send me to rds.yahoo.com and I have to hit the back
button to get to my actual search. I have not found the addon in my manage
addons that could be doing this.
3) My world of warcraft has suddenly started crashing as well.

PC world recommened updating windows scripts which I did. HELP!

Verizon was up to date and current when this started.

I uninstalled it via remove programs from control panel before installing
one care.
One care was installed with trial and up to date antivirus update for 4/8/09.

When I run WinVer just now it lists the version build as:
5.1 (2600.xpsp_sp3_gdr.080814-1236: service pack 3)

I have found newer security updates on Windows update catalogue and updated
my computer with them yesterday....no changes
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  #7  
Old 10-04-2009
PA Bear [MS MVP]
 
Posts: n/a
0x80072EFF = ERROR_INTERNET_CONNECTION_Reset

Something's interfering the your connection to Windows Update servers.
Suspects include "hijackware" infections that are not detected in your
scanning, the fact that Verizon Internet Security is installed, Verizon
Internet Security "leftovers" if you uninstalled it [1], and/or having the
Windows Firewall and OneCare's firewall enabled.

If the machine was infected when you installed OneCare, there's a very good
chance that OneCare didn't install correctly and is not protectin your
computer.

Let's start with some more easy questions:

Please state your Internet Explorer (IE) version and full Windows version
(e.g., WinXP SP3; Vista SP1)?

Was your Verizon Internet Security Suite subscription still current & valid
when you installed OneCare?

Did you uninstall Verizon Internet Security Suite before you installed
OneCare?

Have you purchased OneCare or are you still running the 30-day free-trial
version?

Are both the Windows Firewall and OneCare's firewall enabled?

When (date) did you install the OneCare free-trial? You have not purchased
OneCare yet, correct?

Click on/open Start | Settings | Control Panel | Windows Firewall: Is this
firewall enabled/turned-on? (Remember: OneCare includes its own firewall so
you don't want the Windows Firewall enabled, too.)

Have you also posted about this in the OneCare Forums or have you contacted
OneCare Support about it?

Windows Live OneCare Peer-to-Peer Support Forums
http://social.microsoft.com/Forums/e...wsliveonecare/

How to reach official OneCare Support (FAQ)
http://social.microsoft.com/Forums/e...8-17e305329d90
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  #8  
Old 16-07-2010
Member
 
Join Date: Jul 2010
Posts: 1
I had this problem for months. I tried all the suggestions offered by people online. I did microsoft's troubleshooting list. Nothing worked. Then I stumbled across something on CNET. I used the free-yes -free Hitman Pro 3.5. The 32 bit. It found a rootkit, hidden driver and BAM windows update was back!!! Must reboot first. I found this by searching redirtecting from google not the error code as I had been. I normally don't post on boards but, I know how frustrating this is. It Worked! Try it and good luck!!!
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  #9  
Old 30-07-2010
Member
 
Join Date: Aug 2010
Posts: 1
I had the same problem too on my office computer and personal laptop. I downloaded the Hitman Pro 3.5 30-day trial. The software scanned my computer and found a rootkit, hidden driver. It deleted the file and after rebooting, windows update now works.

I also noticed that another problem I was having is fixed too. Previously, something was preventing my computer from entering hibernate/standby. I thought it was Symantec Endpoint Protection 11.0, but I was wrong. The rootkit hidden driver must have also affected hibernate/standby. Everything now works correctly! I think it may have been caused by the Tidserv virus that Symantec found and deleted. No more Symantec popup warnings “Tidserv Request 2” either.

I'll second that. Hitman Pro found a rootkit as well as a proxy server for IE.

Problem solved. Nice work and great posts!!!!
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  #10  
Old 07-08-2010
Member
 
Join Date: Aug 2010
Posts: 1
Re: Error Number 0x80072EFF

Tech55, you rock!!! Thanks so much for your post, I have tried everything and the Hitman 3.5 worked for me also, Windows Updates runs awesome now.
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  #11  
Old 12-08-2010
Member
 
Join Date: Aug 2010
Posts: 1
Every time I go to the update site I am asked to download the latest windows
installer, which I do but then get the following message:

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem

With error code: Error number: 0x80072EFF
What is going wrong?[/quote]Johann

Every time i want to update my computer i receive an error number 0x80072eff. Updates is not possible. Please help
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  #12  
Old 13-08-2010
Member
 
Join Date: Feb 2009
Posts: 233
Re: Error number: 0x80072EFF

First of all make sure you are using Internet Explorer while visiting Microsoft Update Page. Many time the problem occurs due to the browser also. In addition, i would like to suggest you to visit the following threads that have been discussed on the same issue. Hope you will get some help from there:
Microsoft Update Error 0x80072EFF
Error Code 0x80072EFF
Windows Update fails with Error number: 0x80072EFF
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  #13  
Old 30-09-2010
Member
 
Join Date: Sep 2010
Posts: 1
Re: Error Number 0x80072EFF

You can also try the following

- click START, RUN and put the following command in
- regsvr32 /u msctf.dll

For me it ended up being something to do with the Microsoft Office speech tools. This reset it and now I can do updates.

As always, there may be multiple reasons for some of these benign Microsoft errors so the more options you have of correcting them the better off you will be. I will definitely keep the ones listed above in mind when I run into this again.
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  #14  
Old 30-09-2010
Member
 
Join Date: Sep 2010
Posts: 1
Re: Error Number 0x80072EFF

I had this problem on a client computer. Scanned for malware with many scanners, found none, but I was sure there was one there somewhere.

Downloaded and ran the hitman pro 3 thing mentioned above and activated the trial. It found a root kit, a problem with my MBR, and an internet proxy. Fixed them, re-booted and FIXED!! Windows update works again and my internet traffic has dropped to a normal level.

Now I will un-install Hitman.

Thanks!!
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  #15  
Old 17-10-2010
Member
 
Join Date: Oct 2010
Posts: 1
Re: Error Number 0x80072EFF

Hitman was the ticket! Good find...thx
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