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Thread: Cannot Install (KB892130)/ Error Code: 0x80246002

  1. #1
    Ariana Guest

    Cannot Install (KB892130)/ Error Code: 0x80246002

    This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    using Microsoft Update. I checked already that my operating system (Dell:
    Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    installed. Has anyone else had this problem recently and found a solution? No
    Knowledge Base articles are currently available with Error Code: 0x80246002


  2. #2
    BruceC Guest

    RE: Cannot Install (KB892130)/ Error Code: 0x80246002

    No Ariana, having same problem and I have dell XP with sp2, trying to figure
    it out myself. "Bruce"

    "Ariana" wrote:

    > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > using Microsoft Update. I checked already that my operating system (Dell:
    > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > installed. Has anyone else had this problem recently and found a solution? No
    > Knowledge Base articles are currently available with Error Code: 0x80246002
    >


  3. #3
    Jonas Guest

    RE: Cannot Install (KB892130)/ Error Code: 0x80246002

    I'm having the same problem too with my HP nc8230 with XPSp2.
    Looks like I havn't been able to update since I switched from Windows update
    to Microsoft update, and switching back didn't help.....

    "Ariana" wrote:

    > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > using Microsoft Update. I checked already that my operating system (Dell:
    > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > installed. Has anyone else had this problem recently and found a solution? No
    > Knowledge Base articles are currently available with Error Code: 0x80246002
    >


  4. #4
    Ariana Guest

    RE: Cannot Install (KB892130)/ Error Code: 0x80246002

    Thanks Bruce. Your answer was helpful in the sense I was thinking of updating
    to sp2 to see whether that would help. I guess it doesn't.

    "BruceC" wrote:

    > No Ariana, having same problem and I have dell XP with sp2, trying to figure
    > it out myself. "Bruce"
    >
    > "Ariana" wrote:
    >
    > > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > > using Microsoft Update. I checked already that my operating system (Dell:
    > > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > > installed. Has anyone else had this problem recently and found a solution? No
    > > Knowledge Base articles are currently available with Error Code: 0x80246002
    > >


  5. #5
    Ariana Guest

    RE: Cannot Install (KB892130)/ Error Code: 0x80246002

    Thank you Jonas. Also a very helpful reply. So switching back doesn't help
    either! Well Microsoft, it's up to you now...

    "Jonas" wrote:

    > I'm having the same problem too with my HP nc8230 with XPSp2.
    > Looks like I havn't been able to update since I switched from Windows update
    > to Microsoft update, and switching back didn't help.....
    >
    > "Ariana" wrote:
    >
    > > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > > using Microsoft Update. I checked already that my operating system (Dell:
    > > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > > installed. Has anyone else had this problem recently and found a solution? No
    > > Knowledge Base articles are currently available with Error Code: 0x80246002
    > >


  6. #6
    Robert Aldwinckle Guest

    Re: Cannot Install (KB892130)/ Error Code: 0x80246002

    "Ariana" <ariana@discussions.microsoft.com> wrote in message
    news:DFDC9AA1-9602-4885-B1DC-D1C0DB7AFE7B@microsoft.com...
    > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > using Microsoft Update. I checked already that my operating system (Dell:
    > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > installed. Has anyone else had this problem recently and found a solution? No
    > Knowledge Base articles are currently available with Error Code: 0x80246002
    >



    Try a search?

    Here is PA Bear's answer to another user who saw this code

    http://www.microsoft.com/technet/com...c10&sloc=en-us


    ---



  7. #7
    Beano Guest

    Re: Cannot Install (KB892130)/ Error Code: 0x80246002

    See Beano Thread

    "Robert Aldwinckle" wrote:

    > "Ariana" <ariana@discussions.microsoft.com> wrote in message
    > news:DFDC9AA1-9602-4885-B1DC-D1C0DB7AFE7B@microsoft.com...
    > > This is referring to Windows Genuine Advantage Validation Tool (KB892130)
    > > using Microsoft Update. I checked already that my operating system (Dell:
    > > Windows XP 2002 SP1) is indeed genuine. For some reason it cannot be
    > > installed. Has anyone else had this problem recently and found a solution? No
    > > Knowledge Base articles are currently available with Error Code: 0x80246002
    > >

    >
    >
    > Try a search?
    >
    > Here is PA Bear's answer to another user who saw this code
    >
    > http://www.microsoft.com/technet/com...c10&sloc=en-us
    >
    >
    > ---
    >
    >
    >


  8. #8
    jacobwhyte Guest

    Re: Cannot Install (KB892130)/

    After four attempts at installing Genuine Windows Validation (KB892130) I
    was finally successful.
    I closed all my protection programs--Norton AntiVirus; Ad-Subtract; Popup
    Stoppers and any other protection in start up. Then I went to the Microsoft
    Windows Update website and was successful on my fifth try. I did this on my
    desktop and my laptop. It worked on both.



  9. #9
    Ariana Guest

    Re: Cannot Install (KB892130)/

    Thank you, Jacob Whyte, your solution worked!

    Fifth time's the charm. An ironically simple yet moronically illogical
    solution ...

    I did not even have to switch off any protection programs either.




    "jacobwhyte" wrote:

    > After four attempts at installing Genuine Windows Validation (KB892130) I
    > was finally successful.
    > I closed all my protection programs--Norton AntiVirus; Ad-Subtract; Popup
    > Stoppers and any other protection in start up. Then I went to the Microsoft
    > Windows Update website and was successful on my fifth try. I did this on my
    > desktop and my laptop. It worked on both.
    >
    >
    >


  10. #10
    Jonas Guest

    Re: Cannot Install (KB892130)/

    I got the updates working too!
    I uninstalled Panda Platinum and installed Panda Titanium instead and that
    worked for me!


    "jacobwhyte" wrote:

    > After four attempts at installing Genuine Windows Validation (KB892130) I
    > was finally successful.
    > I closed all my protection programs--Norton AntiVirus; Ad-Subtract; Popup
    > Stoppers and any other protection in start up. Then I went to the Microsoft
    > Windows Update website and was successful on my fifth try. I did this on my
    > desktop and my laptop. It worked on both.
    >
    >
    >


  11. #11
    Join Date
    Nov 2005
    Posts
    2

    Re: Cannot Install (KB892130)/ Error Code: 0x80246002

    Dell Windows is an OEM version so normally not genuine.

    Microsoft gave this answer:

    That is it we have found the problem.

    All the OEM 00 versions are having problem with the updates at the moment.

    OEM versions are bought from us by a manufacturer and they then change it.

    They add files and drivers as well as programs.

    They also get rid of some of the extra files that are put on by ourselves.

    Microsoft do not support OEM products as we have no idea what has been changed.

    It is up to the computer manufacturer to support OEM products.

    I can fix this problem for you by sending you a non OEM version of windows in the post for free.

    This will allow you to get free support from Microsoft if you ever need to and it should fix this problems for you as well.

    Just give me your full name, address and post code and I will get a copy sent out to you for free.

  12. #12
    Join Date
    Nov 2005
    Posts
    2

    Re: Cannot Install (KB892130)/ Error Code: 0x80246002

    In Dutch:
    OEM is een acroniem voor Original Equipment Manufacturer. Toch hoeven OEM's niet de originele bouwers te zijn. Met name bij PC's en daaraan gerelateerde randapparatuur kopen OEM's duizenden systemen in bij zogenaamde IHV's (Independent Hardware Vendor); die de hardware eigenlijk in elkaar zetten. OEM's passen deze systemen slechts in beperkte mate aan; plaatsen hier hun logo's op en verkopen deze compelete systemen onder eigen naam. Voorbeelden van bekende OEM's zijn Dell, HP en Gateway.

    Een OEMCD is een CD-ROM van een fabrikant van een OEM-computer. De CD bevat meestal drivers voor de hardware van de computer, software die wordt meegeleverd en vaak een OEM versie van het besturingssysteem.


    OEM en Retail in de computerwinkel
    Hardware zoals CD-ROM spelers is soms te koop als OEM-versie in tegenstellling tot een Retail-versie, vaak voor een wat lagere prijs. De OEM versie bevat dan geen handleiding en drivers, en is eenvoudiger verpakt. Aangenomen wordt dat de 'OEM' geen handleiding nodig heeft en de drivers al heeft. OEM-aanbiedingen van software zijn zonder de aanschaf van de pc illegaal.


    Alle OEM versies ondervinden op het moment problemen met updates.
    OEM versies worden van Microsoft gekocht door de fabrikant en zij passen die dan aan.
    Zij voegen bestanden toe en halen bestanden weg en passen ook bestanden aan.
    Microsoft do not support OEM products as we have no idea what has been changed.
    Microsoft kan daarom deze OEM versies ook niet ondersteunen omdat we niet weten wat er veranderd is.
    Het is dan ook aan de fabriaknt om hier support voor te bieden.
    Ik kan dit probleem voor u oplossen door een non-OEM versie van Windows naar u op te storen via de post. Dit geheel kostenloos.
    U heeft dan ook recht op gratis support van Microsoft en het zal uw porblemen met updates oplossen.
    Zend u mij de volledige naam, adres, postcode en ik zal u een kopie toezenden.

  13. #13
    Grateful-Londoner Guest

    Re: Cannot Install (KB892130)/

    This worked for me too, thanks 1 MAY 2008.

    Note.
    After the sucessfull install of the Genuine ..... Tool, then if you turn
    your protection systems back ON (in my cas McAfeee) prior to performing a
    CUSTOM load, then SOME of the other updates also FAIL with the same error
    code.





    "jacobwhyte" wrote:

    > After four attempts at installing Genuine Windows Validation (KB892130) I
    > was finally successful.
    > I closed all my protection programs--Norton AntiVirus; Ad-Subtract; Popup
    > Stoppers and any other protection in start up. Then I went to the Microsoft
    > Windows Update website and was successful on my fifth try. I did this on my
    > desktop and my laptop. It worked on both.
    >
    >
    >


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