!! FIX !! 0x8024400D 8024400D Microsoft Update Errors

Got this error message (and several other Windows Update and Microsoft Update
error messages) on multiple computers after manually updating them via
Microsoft Update. I updated them via Microsoft Update, restarted, visited
Microsoft Update (to verify 0 updates left), and encountered this error.

The FIX, which may also work for many other Windows/Microsoft Update related
bugs, is to...
1) Close all IE Windows
2) Control Panel -> Internet Options -> Delete Temporary Internet Files
3) Control Panel -> Admin Tools -> Services -> Stop the "Automatic Updates"
service
4) Delete everything in "C:\Windows\SoftwareDistribution\DataStore"
5) Delete everything in "C:\Windows\SoftwareDistribution\Download"
6) Control Panel -> Admin Tools -> Services -> START the "Automatic Updates"
service

Then visit the Microsoft Update page again, and everything should be fine.
These steps have cured all my auto-update woes before, so I help someone
finds them useful.

[shaoul]

I just want to say THANKS for posting this fix -- after hours of searching and trying different things (from registry hacks, delete of ActiveX controls, and other subdirectories in the SoftwareDistribution parent directory instead of the two you recommended), I seemed to be getting nowhere.. but your solution worked within two minutes.

Also, if someone has gotten deep enough into it to review your WindowsUpdate.log in %windir%, you should see a line like this:

2007-07-02 22:51:34:500 1484 848 PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200

after a call to ClientWebService/client.asmx. This should fix that (or at least did in two cases here).

[vovix]

tnx its realy worked :D

[Pierpi]

Dear all,

I have been addressed to this thread by the italian support of MS through a support forum.
I can't install the SP3 patch (KB936929) because of the error code you got.
I tried to do the same, by it did not work.
Do you have any other suggestion?

The details:
- I have a desktop PC with MS Win XP Home Edition SP"
- up today, no problems with patches
- last week I tried to installa KB936929
- the sequence is:
- component inventary OK
- Product Key check OK
- space control OK
- back up OK
- now an error message: "Can't execute the backup of system register key HKLM ..........\FEATURE_IMAGING_USE_ART on file C:\Windows\............\reg00161 5:access denied"
- I tried with <retry> and then <ignore>
- the installation begun with a lot of files
- after 5 minutes, while the system was working on FXSAPI.DLL I got the message "Access denied"
- and then "SP3 installation cancelled"
- the system restored the files
- the PC now works fine, but with SP2

I repeated the sequence of operation you reported in this post, with Internet connection active or not, with patch download from MS site or the patch dowloaded locally, with antivirus, antispyware and firewall off, but the result is the same ?

Any idea?

Thanks.
Pierpi

"Pierpi" <Pierpi.3fzhzc@DoNotSpam.com> wrote in message
news:Pierpi.3fzhzc@DoNotSpam.com...
>
> Dear all,
>
> I have been addressed to this thread by the italian support of MS
> through a support forum.
> I can't install the SP3 patch (KB936929) because of the error code you
> got.
> I tried to do the same, by it did not work.
> Do you have any other suggestion?
>
> The details:
> - I have a desktop PC with MS Win XP Home Edition SP"
> - up today, no problems with patches
> - last week I tried to installa KB936929
> - the sequence is:
> - component inventary OK
> - Product Key check OK
> - space control OK
> - back up OK

> - now an error message: "Can't execute the backup of system register
> key HKLM ..........\FEATURE_IMAGING_USE_ART on file
> C:\Windows\............\reg00161 5:access denied"

> - I tried with <retry> and then <ignore>
> - the installation begun with a lot of files

Ignore means that you forced something not to be written.
In this case it would have been some backup information
in order to support an uninstall procedure.


> - after 5 minutes, while the system was working on FXSAPI.DLL I got the
> message "Access denied"


Both are symptoms of permissions problems with your file system.
E.g. a directory which needs to be written in which you do not have authority
to do so using your account. Try using the real Administrator account
to do the update.

Otherwise, you need to get more information about which files and directories
are showing the symptoms and change the permissions to prevent those symptoms,
e.g. using right-click Properties, Security or cacls in a cmd window.

You could also use ProcMon to supplement any diagnostics you are already
getting about these symptoms if necessary.

BTW if you are just focusing on the symptom--specific permissions problems--
be prepared to deal with more of them (e.g. for other files and directories)
as you go further through the update when you retry it.


Good luck

Robert Aldwinckle
---


> - and then "SP3 installation cancelled"
> - the system restored the files
> - the PC now works fine, but with SP2
>
> I repeated the sequence of operation you reported in this post, with
> Internet connection active or not, with patch download from MS site or
> the patch dowloaded locally, with antivirus, antispyware and firewall
> off, but the result is the same
>
> Any idea?
>
> Thanks.
> Pierpi
>
>
> --
> Pierpi
> ------------------------------------------------------------------------
> Pierpi's Profile: http://forums.techarena.in/members/pierpi.htm
> View this thread: !! FIX !! 0x8024400D 8024400D Microsoft Update Errors
>
> http://forums.techarena.in
>

This seems to fix all these errors for me on XP

@ECHO OFF
REM support.microsoft.com kb 910359
REM support.microsoft.com kb 555989
REM support.microsoft.com kb 943144


ECHO This batch file will rename software distribution
ECHO folders and reregister files but should only be ran
ECHO on systems having troubles running the Windows Update Site
ECHO.
ECHO This link should be run when finished to get all updates
ECHO http://update.microsoft.com/microsoftupdate
ECHO.
ECHO Please press CTRL C to stop this batch file now... or 
ECHO.
PAUSE

regsvr32 /s c:\windows\system32\actxprxy.dll
regsvr32 /s c:\windows\system32\jscript.dll
regsvr32 /s c:\windows\system32\mshtml.dll
regsvr32 /s c:\windows\system32\msjava.dll
regsvr32 /s c:\windows\system32\msxml.dll
regsvr32 /s c:\windows\system32\shdocvw.dll
regsvr32 /s c:\windows\system32\vbscript.dll

net stop wuauserv
net stop bits
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
ren %systemroot%\SoftwareDistribution SoftwareDistribution.OLD

regsvr32 /s Actxprxy.dll 
regsvr32 /s atl.dll 
regsvr32 /s Browseui.dll
regsvr32 /s cryptdlg.dll
regsvr32 /s dssenh.dll
regsvr32 /s gpkcsp.dll
regsvr32 /s initpki.dll
regsvr32 /s jscript.dll
regsvr32 /s Mshtml.dll 
regsvr32 /s Msjava.dll 
regsvr32 /s Mssip32.dll
regsvr32 /s Mssip32.dll 
regsvr32 /s msxml.dll
regsvr32 /s msxml2.dll
regsvr32 /s msxml3.dll
regsvr32 /s Oleaut32.dll 
regsvr32 /s qmgr.dll
regsvr32 /s qmgrprxy.dll
regsvr32 /s rsaenh.dll
regsvr32 /s sccbase.dll
regsvr32 /s Shdocvw.dll 
regsvr32 /s shell32.dll
regsvr32 /s slbcsp.dll
regsvr32 /s softpub.dll
regsvr32 /s Softpub.dll 
regsvr32 /s Urlmon.dll
regsvr32 /s wintrust.dll
regsvr32 /s wuapi.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups.dll
regsvr32 /s wups2.dll
regsvr32 /s wuweb.dll

net start bits
net start wuauserv
net start Eventlog
 
PAUSE

[Pierpi]

Tks Robert, I will try and let you know.
Pierpi

[Pierpi]

Dear Robert,

no way to go out of the problem.
I will run CCleaner + Wise Registry Cleaner and see what happen ...
I will let you know.

Pierpi

Surely an invitation to disaster! Think your Registry needs "cleaning" or
"repairing"? Read http://aumha.net/viewtopic.php?t=28099 and draw your own
conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Pierpi wrote:
> Dear Robert,
>
> no way to go out of the problem.
> I will run CCleaner + Wise Registry Cleaner and see what happen ...
> I will let you know.

[Pierpi]

Dear all,

just to inform you that that I had to reinstall from scratch XP with SP2 and than upgrade to SP3.
Now it works fine ... ;-)

Pierpi

[Bimmy]

This may have been posted in 2005 for Windows XP, but these same steps just recovered my Windows 7 machine and allowed Windows Update to run. I was getting 0x8024400D and it appears Windows Update had not run in over a month. Thank-you for posting these simple steps. I was skeptical, but they worked great.

Originally Posted by PUC_Snakeman

Got this error message (and several other Windows Update and Microsoft Update
error messages) on multiple computers after manually updating them via
Microsoft Update. I updated them via Microsoft Update, restarted, visited
Microsoft Update (to verify 0 updates left), and encountered this error.

The FIX, which may also work for many other Windows/Microsoft Update related
bugs, is to...
1) Close all IE Windows
2) Control Panel -> Internet Options -> Delete Temporary Internet Files
3) Control Panel -> Admin Tools -> Services -> Stop the "Automatic Updates"
service
4) Delete everything in "C:\Windows\SoftwareDistribution\DataStore"
5) Delete everything in "C:\Windows\SoftwareDistribution\Download"
6) Control Panel -> Admin Tools -> Services -> START the "Automatic Updates"
service

Then visit the Microsoft Update page again, and everything should be fine.
These steps have cured all my auto-update woes before, so I help someone
finds them useful.