Cannot Install Package Update re: KB898461

[Bill F]

I cannot get my system to install the update in KB898461. I use auto-update,
but each time I try to install it, it goes about 1/3 of the way, pauses, then
blasts to the end and announces it has failed (sans any error code). I have
also tried installing it using the Windows Update site, and it fails using
that method as well. Finally, I went straight to the KB and attempted to
install it from there (after allowing my copy of Windows XP to be verified as
legitimate for about the 10,000th time). Again, it failed. I have had no
other issues ever with updating, and in fact, installed several other
unrelated updates today. It's just this package. I can't figure out if there
is some setting on my machine causing the problem, or if there is a general
problem with this update that Microsoft has yet to realize or announce.

Anyone else having issues with this or have any ideas what might be going on?

[About KB898461]

You can download this update from http://support.microsoft.com/?kbid=898461
It hasn't got any problem. You can easily set up it

[Harry]

I have downloaded the file and I tried to install it from there (with the
Assistant). No way. The system told me under the title KB898461 Setup-Fault:
The KB898461 Setup interrupted. The KB898461 is not that what it will be... I
wait now for a steady (stable) OS from MS since 1980! 25 years now and I will
still wait some time, but in few years I will wait for it in the haven.

Nice day eberybody: Harry, Switzerland



"About KB898461" wrote:

> You can download this update from http://support.microsoft.com/?kbid=898461
> It hasn't got any problem. You can easily set up it
>

[helzerr@gmail.com]

Harry wrote:
> I have downloaded the file and I tried to install it from there (with the
> Assistant). No way. The system told me under the title KB898461 Setup-Fault:
> The KB898461 Setup interrupted. The KB898461 is not that what it will be... I
> wait now for a steady (stable) OS from MS since 1980! 25 years now and I will
> still wait some time, but in few years I will wait for it in the haven.
>
> Nice day eberybody: Harry, Switzerland
>
>
>
> "About KB898461" wrote:
>
> > You can download this update from http://support.microsoft.com/?kbid=898461
> > It hasn't got any problem. You can easily set up it
> >

[oknowhi]

Update for Windows XP (KB898461)...Yes I too cannot get it to install. May
last updates were June 18th 2005 and today I got back from vacation and see
they wanted to update my Windows Update site which it did automatically then.
so then I cehcked for new updates with the new update site and it said that
KB898461 was there to update. Well it never downloads or installs. Just sits
there and then in a few minutes tells me it failed. I tried it 5 times and
even restarted my computer. So I guess I will not attempt anymore in case it
screws up my WHOLE system like some of the other posts allude to.

Dan in Wisconsin

"Bill F" wrote:

> I cannot get my system to install the update in KB898461. I use auto-update,
> but each time I try to install it, it goes about 1/3 of the way, pauses, then
> blasts to the end and announces it has failed (sans any error code). I have
> also tried installing it using the Windows Update site, and it fails using
> that method as well. Finally, I went straight to the KB and attempted to
> install it from there (after allowing my copy of Windows XP to be verified as
> legitimate for about the 10,000th time). Again, it failed. I have had no
> other issues ever with updating, and in fact, installed several other
> unrelated updates today. It's just this package. I can't figure out if there
> is some setting on my machine causing the problem, or if there is a general
> problem with this update that Microsoft has yet to realize or announce.
>
> Anyone else having issues with this or have any ideas what might be going on?

[Harry]

Again me (Harry)

I attach the KB898461.log to show what happens with installing the KB898461.
When you look araund (also in French) you will find other users having great
problems (with different manifestations) with that upgrading.

[KB898461.log]
6.672:
================================================================================
6.672: 2005/07/01 08:42:47.828 (local)
6.672:
C:\WINDOWS\SoftwareDistribution\Download\83d472583a3a46226017d22dc97be5a8\update\update.exe (version 6.1.22.4)
6.672: Failed To Enable SE_SHUTDOWN_PRIVILEGE
6.688: Hotfix started with following command line: -q -z -er
/ParentInfo:1b3a13ca9e82cf438a52e317d15902e8
8.704: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
8.704: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
8.704: DoInstallation: CleanPFR failed: 0x2
8.735: SetProductTypes: InfProductBuildType=BuildType.IP
8.735: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.844: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\83d472583a3a46226017d22dc97be5a8\update\update_SP2GDR.inf failed
8.844: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB898461$
8.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
8.891: BuildCabinetManifest: update.url absent
8.891: Starting AnalyzeComponents
8.891: AnalyzePhaseZero used 0 ticks
8.891: No c:\windows\INF\updtblk.inf file.
8.891: OEM file scan used 0 ticks
8.891: AnalyzePhaseOne: used 0 ticks
8.891: AnalyzeComponents: Hotpatch analysis disabled; skipping.
8.891: AnalyzeComponents: Hotpatching is disabled.
8.891: FindFirstFile c:\windows\$hf_mig$\*.*
9.532: AnalyzeForBranching used 0 ticks.
9.594: AnalyzePhaseTwo used 62 ticks
9.594: AnalyzePhaseThree used 0 ticks
9.594: AnalyzePhaseFive used 0 ticks
9.594: AnalyzePhaseSix used 0 ticks
9.594: AnalyzeComponents used 703 ticks
9.594: Downloading 0 files
9.594: bPatchMode = FALSE
9.594: Inventory complete: ReturnStatus=0, 750 ticks
9.610: Num Ticks for invent : 766
9.625: VerifySize: Unable to verify size: Source = NULL:
c:\windows\inf\HFX3.tmp
9.657: Kopierte Datei: c:\windows\inf\branches.inf
11.047: Allocation size of drive C: is 4096 bytes, free space = 8682618880
bytes
11.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
11.125: Drive C: free 8280MB req: 17MB w/uninstall: NOT CALCULATED.
11.125: CabinetBuild complete
11.125: Num Ticks for Cabinet build : 1515
11.125: DynamicStrings section not defined or empty.
11.141: FileInUse:: need to restart already, turn off
12.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
12.266: Num Ticks for Backup : 1141
12.391: Num Ticks for creating uninst inf : 125
12.407: Registering Uninstall Program for -> KB898461, KB898461 , 0x0
12.438: Unable to get File Version
12.438: Failed to copy spupdsvc.exe to system32
12.532: DeRegistering the Uninstall Program -> KB898461, 0
12.532: Das KB898461 Setup wurde abgebrochen.
12.532: Update.exe extended error code = 0xf00d

"Bill F" wrote:

> I cannot get my system to install the update in KB898461. I use auto-update,
> but each time I try to install it, it goes about 1/3 of the way, pauses, then
> blasts to the end and announces it has failed (sans any error code). I have
> also tried installing it using the Windows Update site, and it fails using
> that method as well. Finally, I went straight to the KB and attempted to
> install it from there (after allowing my copy of Windows XP to be verified as
> legitimate for about the 10,000th time). Again, it failed. I have had no
> other issues ever with updating, and in fact, installed several other
> unrelated updates today. It's just this package. I can't figure out if there
> is some setting on my machine causing the problem, or if there is a general
> problem with this update that Microsoft has yet to realize or announce.
>
> Anyone else having issues with this or have any ideas what might be going on?

[Robert Aldwinckle]

"Harry" <Harry@discussions.microsoft.com> wrote in message news:359C3C30-4C83-4AFB-BA72-D0B3050E4335@microsoft.com...
> Again me (Harry)
>
> I attach the KB898461.log to show what happens with installing the KB898461.
....
Here's where the trouble seems to show up:

> 12.407: Registering Uninstall Program for -> KB898461, KB898461 , 0x0
> 12.438: Unable to get File Version
> 12.438: Failed to copy spupdsvc.exe to system32
> 12.532: DeRegistering the Uninstall Program -> KB898461, 0
> 12.532: Das KB898461 Setup wurde abgebrochen.
> 12.532: Update.exe extended error code = 0xf00d

What file was it unable "to get File Version" from?
Why did it fail "to copy spupdsvc.exe to system32"?

I suspect you have a permissions problem in the directories involved.

You could try guessing what the details were which would answer
those two questions and then check them out (e.g. using cacls.exe)
but I would try running FileMon with an input filter of
update (e.g. since the program being executed is update.exe)


HTH

Robert Aldwinckle
---

[Harry]

Thank you Robert for your engagement to help me.

I se the same log infos as you, but I have no idea which file version
(12.438) is asked and I have no idea why spudsvc.exe is not copied to
system32. Because I'm not alone with this disappointments to update KB898461
(see in this or also other communities, especially in french). I had since
years never before problems to update Microsofts OS/Programmingtools/Office,
but I had some problems with hidden bugs like this one. I do no more the job
of Microsoft to find out what can be or not. Microsoft never had give me one
cent discount on a corrected version, I had to pay allways the full price.
Now I wait and look around, who says me the truth about the new trick of
Microsoft to sit in a dark corner of my Computer to control me over future
updates? Something must be curious, when so much user araund the world have
ptoblems to install this update (direct via update or via donloaded file)

Anyway, I thanks you for your patience, but I'm a burned child and I have
some nice storys from the last 25 years with Microsoft. I loosed some money
with such unmatured adventures outcoming from Bill's kittchen.

Best Regards: Harry, Switzerland

"Robert Aldwinckle" wrote:

> "Harry" <Harry@discussions.microsoft.com> wrote in message news:359C3C30-4C83-4AFB-BA72-D0B3050E4335@microsoft.com...
> > Again me (Harry)
> >
> > I attach the KB898461.log to show what happens with installing the KB898461.
> ....
> Here's where the trouble seems to show up:
>
> > 12.407: Registering Uninstall Program for -> KB898461, KB898461 , 0x0
> > 12.438: Unable to get File Version
> > 12.438: Failed to copy spupdsvc.exe to system32
> > 12.532: DeRegistering the Uninstall Program -> KB898461, 0
> > 12.532: Das KB898461 Setup wurde abgebrochen.
> > 12.532: Update.exe extended error code = 0xf00d
>
> What file was it unable "to get File Version" from?
> Why did it fail "to copy spupdsvc.exe to system32"?
>
> I suspect you have a permissions problem in the directories involved.
>
> You could try guessing what the details were which would answer
> those two questions and then check them out (e.g. using cacls.exe)
> but I would try running FileMon with an input filter of
> update (e.g. since the program being executed is update.exe)
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

[anjistar]

I am having a similar problem with an update for IE6 for Win XP SP2. It
downloads, but won't install. I get an error message - setup cannot copy file
branch.inf.
Any idea why that should be?

"Bill F" wrote:

> I cannot get my system to install the update in KB898461. I use auto-update,
> but each time I try to install it, it goes about 1/3 of the way, pauses, then
> blasts to the end and announces it has failed (sans any error code). I have
> also tried installing it using the Windows Update site, and it fails using
> that method as well. Finally, I went straight to the KB and attempted to
> install it from there (after allowing my copy of Windows XP to be verified as
> legitimate for about the 10,000th time). Again, it failed. I have had no
> other issues ever with updating, and in fact, installed several other
> unrelated updates today. It's just this package. I can't figure out if there
> is some setting on my machine causing the problem, or if there is a general
> problem with this update that Microsoft has yet to realize or announce.
>
> Anyone else having issues with this or have any ideas what might be going on?

[Torgeir Bakken \(MVP\)]

anjistar wrote:

> I am having a similar problem with an update for IE6 for
> Win XP SP2. It downloads, but won't install. I get an error
> message - setup cannot copy file branch.inf.
> Any idea why that should be?
Hi,

I would think you mean branches.inf, and not branch.inf

It could be that the file is read only.

To remove the read only flag, run the following command
from Start/Run

attrib.exe -R %windir%\inf\branches.*



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

[Herr_Mord]

To fix the issue with installing KB898461 simply rename the file:

c:\windows\system32\spupdsvc.exe

to

c:\windows\system32\spupdsvc.old

and then try the update again either through Windows Update or from the
full installer which can be downloaded here:

http://www.microsoft.com/downloads/d...displaylang=en

It should now complete successfully and allow you to start getting
other updates as well.

[Herr_Mord]

To fix the issue with installing KB898461 simply rename the file:

c:\windows\system32\spupdsvc.exe

to

c:\windows\system32\spupdsvc.old

and then try the update again either through Windows Update or from the
full installer which can be downloaded here:

http://www.microsoft.com/downloads/d...DisplayLang=en

It should now complete successfully and allow you to start getting
other updates as well.

[Harry]

Thanks a lot "Herr_Mord" (what danger Name!)

Knowledge is all you need. I love you! Just before I hang on the string your
shot has released me. Thanks, thanks, thanks!
Kind Regards: Harry, Switzerland

"Herr_Mord" wrote:

> To fix the issue with installing KB898461 simply rename the file:
>
> c:\windows\system32\spupdsvc.exe
>
> to
>
> c:\windows\system32\spupdsvc.old
>
> and then try the update again either through Windows Update or from the
> full installer which can be downloaded here:
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> It should now complete successfully and allow you to start getting
> other updates as well.
>
>

[Bill F]

Herr_Mord:

I love you! I have been posting and reading posts all over Microsoft and the
Internet for days and days, and have had about 1000 suggestions about things
that could be/might be/undoubtedly are wrong, and none has resolved anything
-- until this post by you!

PLEASE post this again prominently at the top of the Update forum for all
the poor souls like me who have been tearing our collective Microsoft
technology-based gray hair out trying to get this damned update to install.
You would be performing a major service by doing so.

How did you know this was the problem ... ???

You are my new hero. Thanks again ...

Bill
--
Bill F
Dont believe everything you think.


"Herr_Mord" wrote:

> To fix the issue with installing KB898461 simply rename the file:
>
> c:\windows\system32\spupdsvc.exe
>
> to
>
> c:\windows\system32\spupdsvc.old
>
> and then try the update again either through Windows Update or from the
> full installer which can be downloaded here:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> It should now complete successfully and allow you to start getting
> other updates as well.
>
>

[Simon]

Hi, I installed the following patch
http://support.microsoft.com/default...b;en-us;898543 and now I have
installed the kb898461.try it!

"Bill F" wrote:

> I cannot get my system to install the update in KB898461. I use auto-update,
> but each time I try to install it, it goes about 1/3 of the way, pauses, then
> blasts to the end and announces it has failed (sans any error code). I have
> also tried installing it using the Windows Update site, and it fails using
> that method as well. Finally, I went straight to the KB and attempted to
> install it from there (after allowing my copy of Windows XP to be verified as
> legitimate for about the 10,000th time). Again, it failed. I have had no
> other issues ever with updating, and in fact, installed several other
> unrelated updates today. It's just this package. I can't figure out if there
> is some setting on my machine causing the problem, or if there is a general
> problem with this update that Microsoft has yet to realize or announce.
>
> Anyone else having issues with this or have any ideas what might be going on?