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Thread: missing dll file?

  1. #1
    kaine smith Guest

    missing dll file?

    i get the following message when attempting to reinstall windows xp:

    windows setup: the option to upgrade will not be available at this time
    because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    the system cannot find the specified file.

    where can i find NETUPGRD.DLL?

    and where do i install it?

    thanks for your help kaine.


  2. #2
    Rich Barry Guest

    Re: missing dll file?

    Kaine, check below.

    Solving MSDART.DLL Problems (Line 328)
    http://www.kellys-korner-xp.com/xp_tweaks.htm

    --
    All the Best,
    Kelly

    Microsoft-MVP Windows® XP
    2004 Windows MVP "Winny" Award

    Troubleshooting Windows XP
    http://www.kellys-korner-xp.com




    "Ger"





    "kaine smith" <kainesmith@discussions.microsoft.com> wrote in message
    news:A2A03C66-A61C-4589-8139-086775CE0C83@microsoft.com...
    >i get the following message when attempting to reinstall windows xp:
    >
    > windows setup: the option to upgrade will not be available at this time
    > because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    > the system cannot find the specified file.
    >
    > where can i find NETUPGRD.DLL?
    >
    > and where do i install it?
    >
    > thanks for your help kaine.
    >




  3. #3
    lama01 Guest

    Re: missing dll file?

    Rich
    I've exactly the same problem as Kaine described above when trying to
    reinstall XP. (Missing file D:\i386\WINNTUPG\NETUPGRD.DLL).
    I've read your suggestion about the msdart.dll problem. I tried to apply
    your suggestion on our problem. But I can't work it out. It just seems to me
    to be another problem.
    Can you help me out?
    Thanks
    Adrian



    "Rich Barry" wrote:

    > Kaine, check below.
    >
    > Solving MSDART.DLL Problems (Line 328)
    > http://www.kellys-korner-xp.com/xp_tweaks.htm
    >
    > --
    > All the Best,
    > Kelly
    >
    > Microsoft-MVP Windows® XP
    > 2004 Windows MVP "Winny" Award
    >
    > Troubleshooting Windows XP
    > http://www.kellys-korner-xp.com
    >
    >
    >
    >
    > "Ger"
    >
    >
    >
    >
    >
    > "kaine smith" <kainesmith@discussions.microsoft.com> wrote in message
    > news:A2A03C66-A61C-4589-8139-086775CE0C83@microsoft.com...
    > >i get the following message when attempting to reinstall windows xp:
    > >
    > > windows setup: the option to upgrade will not be available at this time
    > > because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    > > the system cannot find the specified file.
    > >
    > > where can i find NETUPGRD.DLL?
    > >
    > > and where do i install it?
    > >
    > > thanks for your help kaine.
    > >

    >
    >
    >


  4. #4
    Unk Guest

    Re: missing dll file?

    On Thu, 6 Oct 2005 13:56:03 -0700, lama01 <lama01@discussions.microsoft.com> wrote:

    >Rich
    >I've exactly the same problem as Kaine described above when trying to
    >reinstall XP. (Missing file D:\i386\WINNTUPG\NETUPGRD.DLL).
    >I've read your suggestion about the msdart.dll problem. I tried to apply
    >your suggestion on our problem. But I can't work it out. It just seems to me
    >to be another problem.
    >Can you help me out?
    >Thanks
    >Adrian
    >
    >

    That file is on the Windows XP CD in that exact location...
    D:\i386\WINNTUPG\NETUPGRD.DLL
    Where "D:" is the CD Rom drive where the WinXP CD is inserted.

    >>"Rich Barry" wrote:

    >
    >> Kaine, check below.
    >>
    >> Solving MSDART.DLL Problems (Line 328)
    >> http://www.kellys-korner-xp.com/xp_tweaks.htm
    >>
    >> --
    >> All the Best,
    >> Kelly
    >>
    >> Microsoft-MVP Windows® XP
    >> 2004 Windows MVP "Winny" Award
    >>
    >> Troubleshooting Windows XP
    >> http://www.kellys-korner-xp.com
    >>
    >>
    >>
    >>
    >> "Ger"
    >>
    >> "kaine smith" <kainesmith@discussions.microsoft.com> wrote in message
    >> news:A2A03C66-A61C-4589-8139-086775CE0C83@microsoft.com...
    >> >i get the following message when attempting to reinstall windows xp:
    >> >
    >> > windows setup: the option to upgrade will not be available at this time
    >> > because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    >> > the system cannot find the specified file.
    >> >
    >> > where can i find NETUPGRD.DLL?
    >> >
    >> > and where do i install it?
    >> >
    >> > thanks for your help kaine.
    >> >

    >>
    >>
    >>



  5. #5
    lama01 Guest

    Re: missing dll file?

    well, it's not that simple... the file (actually the whole folder WINNTUPG)
    is neither on the CD nor in the c:\I386 directory. The file can't be found on
    the system.
    When I'm looking on my laptop, yes, there it is... but I doubt that copying
    this directory on my desktop PC will do any good???
    My XP Pro SP2 CD is an OEM (HP) version, this might be the difference?
    So how to reinstall XP with this version?

    The reason I'm trying to reinstall XP is that after establishing a dial-up
    connection the system "freezes" (no reaction to clicks or CTRL-ALT-DEL) for 1
    to 20 minutes... no events in the eventlog... no change with another modem...
    no change at another ISDN connection... see also this thread:

    http://support.microsoft.com/newsgro...7-c16f91953b1e

    I greatly appreciate any help on this!!
    Adrian


    "Unk" wrote:
    > >

    > That file is on the Windows XP CD in that exact location...
    > D:\i386\WINNTUPG\NETUPGRD.DLL
    > Where "D:" is the CD Rom drive where the WinXP CD is inserted.
    >
    > >>"Rich Barry" wrote:

    > >
    > >> Kaine, check below.
    > >>
    > >> Solving MSDART.DLL Problems (Line 328)
    > >> http://www.kellys-korner-xp.com/xp_tweaks.htm
    > >>
    > >> --
    > >> All the Best,
    > >> Kelly
    > >>
    > >> Microsoft-MVP Windows® XP
    > >> 2004 Windows MVP "Winny" Award
    > >>
    > >> Troubleshooting Windows XP
    > >> http://www.kellys-korner-xp.com
    > >>
    > >>
    > >>
    > >>
    > >> "Ger"
    > >>
    > >> "kaine smith" <kainesmith@discussions.microsoft.com> wrote in message
    > >> news:A2A03C66-A61C-4589-8139-086775CE0C83@microsoft.com...
    > >> >i get the following message when attempting to reinstall windows xp:
    > >> >
    > >> > windows setup: the option to upgrade will not be available at this time
    > >> > because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    > >> > the system cannot find the specified file.
    > >> >
    > >> > where can i find NETUPGRD.DLL?
    > >> >
    > >> > and where do i install it?
    > >> >
    > >> > thanks for your help kaine.
    > >> >
    > >>
    > >>
    > >>

    >
    >


  6. #6
    Unk Guest

    Re: missing dll file?

    On Fri, 7 Oct 2005 00:00:03 -0700, lama01 <lama01@discussions.microsoft.com> wrote:

    >well, it's not that simple... the file (actually the whole folder WINNTUPG)
    >is neither on the CD nor in the c:\I386 directory. The file can't be found on
    >the system.


    Your CD is not a Retail Install...

    >When I'm looking on my laptop, yes, there it is... but I doubt that copying
    >this directory on my desktop PC will do any good???


    Yes, copy the folder to the hard drive. If you're going to boot to the CD to reformat the drive,
    then burn the folder to a CD and point to it when asked.

    >My XP Pro SP2 CD is an OEM (HP) version, this might be the difference?

    Yes.

    >So how to reinstall XP with this version?

    See above... IE: copy the folder from the laptop, and burn it to a CD.

    If you have NERO, and know how to make a bootable CD, combine your Windows CD and the folder
    from the laptop.

    >
    >The reason I'm trying to reinstall XP is that after establishing a dial-up
    >connection the system "freezes" (no reaction to clicks or CTRL-ALT-DEL) for 1
    >to 20 minutes... no events in the eventlog... no change with another modem...
    >no change at another ISDN connection... see also this thread:
    >
    >http://support.microsoft.com/newsgro...7-c16f91953b1e
    >
    >I greatly appreciate any help on this!!
    >Adrian
    >
    >
    >"Unk" wrote:
    >> >

    >> That file is on the Windows XP CD in that exact location...
    >> D:\i386\WINNTUPG\NETUPGRD.DLL
    >> Where "D:" is the CD Rom drive where the WinXP CD is inserted.
    >>
    >> >>"Rich Barry" wrote:
    >> >
    >> >> Kaine, check below.
    >> >>
    >> >> Solving MSDART.DLL Problems (Line 328)
    >> >> http://www.kellys-korner-xp.com/xp_tweaks.htm
    >> >>
    >> >> --
    >> >> All the Best,
    >> >> Kelly
    >> >>
    >> >> Microsoft-MVP Windows® XP
    >> >> 2004 Windows MVP "Winny" Award
    >> >>
    >> >> Troubleshooting Windows XP
    >> >> http://www.kellys-korner-xp.com
    >> >>
    >> >>
    >> >>
    >> >>
    >> >> "Ger"
    >> >>
    >> >> "kaine smith" <kainesmith@discussions.microsoft.com> wrote in message
    >> >> news:A2A03C66-A61C-4589-8139-086775CE0C83@microsoft.com...
    >> >> >i get the following message when attempting to reinstall windows xp:
    >> >> >
    >> >> > windows setup: the option to upgrade will not be available at this time
    >> >> > because setup was unable to load the file D:\i386\WINNTUPG\NETUPGRD.DLL
    >> >> > the system cannot find the specified file.
    >> >> >
    >> >> > where can i find NETUPGRD.DLL?
    >> >> >
    >> >> > and where do i install it?
    >> >> >
    >> >> > thanks for your help kaine.
    >> >> >
    >> >>
    >> >>
    >> >>

    >>
    >>



  7. #7
    Lawrence Garvin Guest

    Re: missing dll file?


    "Unk" <not@aol.com> wrote in message
    news:8p8ek1186qu95k202feuvigbmr7idks1su@4ax.com...
    > On Fri, 7 Oct 2005 00:00:03 -0700, lama01
    > <lama01@discussions.microsoft.com> wrote:
    >
    >>well, it's not that simple... the file (actually the whole folder
    >>WINNTUPG)
    >>is neither on the CD nor in the c:\I386 directory. The file can't be found
    >>on
    >>the system.

    >
    > Your CD is not a Retail Install...


    Note: The media differences occur between Upgrade and Full Version installs.
    Upgrade media is only available through Retail and Volume Licensing; Full
    Version installs are only available through Retail and OEM. The Upgrade
    media in Retail and Volume Licensing is identical. The Full Version media in
    Retail and OEM is identical.

    The WINNTUPG folder is likely on the Upgrade CDROM, but not on the Full
    Install CDROM.




  8. #8
    PK9 Guest

    Re: missing dll file?

    I'm having the same issue, but the file is definitely on the CD.

    I am attempting to upgrade my OS from XP Home SP2 to XP Professional SP2 and
    I am not able to run the setup. I have a brand new Sony Vaio notebook that
    came directly from Sony with Windows XP Home SP2 loaded. I also have an MSDN
    subscription which contains a Windows XP Professional SP 2 Install Disk.
    Everytime I try to run the install I am getting the error message "The option
    to upgrade will not be available at this time because setup was unable to
    load the file E:\WinXP\PRO_WITH_SP2\i386\WINNTUPG\NETUPGRD.dll %1 is
    not a valid Win32 application"

    I've tried the following:
    1) Run the CD from the disk drive.
    This gives me the following error:
    "The option to upgrade will not be available at this time because setup was
    unable to load the file E:\WinXP\PRO_WITH_SP2\i386\WINNTUPG\NETUPGRD.dll
    %1 is not a valid Win32 application"

    However, the file is definitely there and in the exact path the error
    message references.

    2) Copy the contents of the CD to my local harddrive, run the setup from
    there. I have read several chat sessions that recommend this, including
    several KB articles.
    However, this gives me the same error listed in number 1 above

    This issue is HUGE for me, as I need to be able to install IIS and develop
    by Tuesday evening. Any help would be greatly appreciated.

    Thank you,
    Paul
    --
    PK9


    "Lawrence Garvin" wrote:

    >
    > "Unk" <not@aol.com> wrote in message
    > news:8p8ek1186qu95k202feuvigbmr7idks1su@4ax.com...
    > > On Fri, 7 Oct 2005 00:00:03 -0700, lama01
    > > <lama01@discussions.microsoft.com> wrote:
    > >
    > >>well, it's not that simple... the file (actually the whole folder
    > >>WINNTUPG)
    > >>is neither on the CD nor in the c:\I386 directory. The file can't be found
    > >>on
    > >>the system.

    > >
    > > Your CD is not a Retail Install...

    >
    > Note: The media differences occur between Upgrade and Full Version installs.
    > Upgrade media is only available through Retail and Volume Licensing; Full
    > Version installs are only available through Retail and OEM. The Upgrade
    > media in Retail and Volume Licensing is identical. The Full Version media in
    > Retail and OEM is identical.
    >
    > The WINNTUPG folder is likely on the Upgrade CDROM, but not on the Full
    > Install CDROM.
    >
    >
    >
    >


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