Page 1 of 2 12 LastLast
Results 1 to 15 of 20

Thread: Windows Update Error 8DDD0004

  1. #1
    LeonW Guest

    Windows Update Error 8DDD0004

    Win XP workstation with SP2 installed.
    When going to Windows Update, get:
    "Checking for latest version of Windows Update Software"
    hanging for about a minute before aborting with error
    8DDD0004. No reference in the KB for that error.
    Did a manual download and re-install of iuctl.cab. No
    joy.

    Thanks in advance for your assistance.

    Léon

  2. #2
    Guest

    Windows Update Error 8DDD0004


    >-----Original Message-----
    >Win XP workstation with SP2 installed.
    >When going to Windows Update, get:
    >"Checking for latest version of Windows Update Software"
    >hanging for about a minute before aborting with error
    >8DDD0004. No reference in the KB for that error.
    >Did a manual download and re-install of iuctl.cab. No
    >joy.
    >
    >Thanks in advance for your assistance.
    >
    >Léon


    Are you using zone alarm ?
    if you are
    http://support.microsoft.com/default.aspx?scid=kb;en-
    us;836960&Product=wupd
    other than that look in the event viewer for other
    details. ( administrative tools)

  3. #3
    LeonW Guest

    Windows Update Error 8DDD0004


    >-----Original Message-----
    >
    >>-----Original Message-----
    >>Win XP workstation with SP2 installed.
    >>When going to Windows Update, get:
    >>"Checking for latest version of Windows Update

    Software"
    >>hanging for about a minute before aborting with error
    >>8DDD0004. No reference in the KB for that error.
    >>Did a manual download and re-install of iuctl.cab. No
    >>joy.
    >>
    >>Thanks in advance for your assistance.
    >>
    >>Léon

    >
    >Are you using zone alarm ?
    >if you are
    >http://support.microsoft.com/default.aspx?scid=kb;en-
    >us;836960&Product=wupd
    > other than that look in the event viewer for other
    >details. ( administrative tools)
    >.
    >No Zone Alarm. However I noticed that the "WUWebControl

    Class" add on does not show in IE's list of "helper" add-
    ons?

  4. #4
    Torgeir Bakken \(MVP\) Guest

    Re: Windows Update Error 8DDD0004

    LeonW wrote:

    >No Zone Alarm. However I noticed that the "WUWebControl
    > Class" add on does not show in IE's list of "helper" add-
    > ons?

    Hi

    Take a look at this thread:

    http://groups.google.com/groups?thre...0microsoft.com


    --
    torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
    Administration scripting examples and an ONLINE version of
    the 1328 page Scripting Guide:
    http://www.microsoft.com/technet/scr...r/default.mspx

  5. #5
    Sky King Guest

    Re: Windows Update Error 8DDD0004

    Hi, Leon;

    LeonW wrote:
    > Win XP workstation with SP2 installed.
    > When going to Windows Update, get:
    > "Checking for latest version of Windows Update Software"
    > hanging for about a minute before aborting with error
    > 8DDD0004. No reference in the KB for that error.


    Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    I admit doesn't mean a whole lot. :) Working on the premise that it falls
    into a "I can't get there from here because we don't communicate" kinda
    message, here are some things to try:


    Close all open applications. Then:

    1. Open Control Panel/Internet Options. On the Security tab, click on
    Trusted Sites, then Sites. Click to clear the "Require server
    verification....." and then add the following sites to your Trusted Zone:


    http://www.download.windowsupdate.com
    http://v5.windowsupdate.microsoft.com
    https://v5.windowsupdate.microsoft.com (note the HTTPS )
    http://windowsupdate.microsoft.com
    http://download.windowsupdate.com

    Then click OK to exit that portion. Still in the Trusted Sites section,
    click the Custom Level... button; scroll down to the Scripting section and
    Enable all 3 options there.

    While still in the Custom Level... section, back up towards the top of the
    list and check that no ActiveX option is set to Disable. If you don't want
    to blindly Enable them, at least set it to Prompt.

    OK and work your way back to the General tab in the Internet Options applet.
    Click the Delete Files... button, and select the offline files option when
    presented. When that is done, and still on the General tab, click to clear
    your History.

    Close that applet and Control Panel. Open My Computer, right-click to
    select the drive where this version of Windows is installed and select
    Properties. Then select Clean Up, pick all items, and let that complete.
    Use the same Clean Up for any other drives/partitions you may use for IE
    TIF, TEMP/TMP storage.

    Almost done. <g> Next go to
    http://www.microsoft.com/downloads/d...DisplayLang=en
    and download/install the latest VBScript engine.

    Restart in SAFE mode. While there delete these two folders:
    ..:\WINDOWS\SoftwareDistribution\Download
    ..:\WINDOWS\SoftwareDistribution\DataStore

    Restart back into "Normal" mode and give WU another try by going directly to
    http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    of any ActiveX controls if so prompted (watch for the yellow bar at the
    top). Assuming you get into the WU site without errors, do a "Custom
    Install" scan of your system. If you get offered a whole bunch of items, you
    can decline them all EXCEPT for BITS 2.0 which you must install. After
    installing BITS, Restart the computer and see if WU will work now without
    further errors.

    HTH ;)

    --

    ....Sky

    ================




  6. #6
    LeonW Guest

    Re: Windows Update Error 8DDD0004

    Please note: WUWebControl Class is ABSENT from the helper
    list so I cannot enable it. How could it have been
    clobbered? How do I get I back in?
    LW
    >-----Original Message-----
    >LeonW wrote:
    >
    >>No Zone Alarm. However I noticed that the "WUWebControl
    >> Class" add on does not show in IE's list of "helper"

    add-
    >> ons?

    >Hi
    >
    >Take a look at this thread:
    >
    >http://groups.google.com/groups?threadm=AA8E65B9-430F-

    4B8B-AD52-5D25B6030479%40microsoft.com
    >
    >
    >--
    >torgeir, Microsoft MVP Scripting and WMI, Porsgrunn

    Norway
    >Administration scripting examples and an ONLINE version

    of
    >the 1328 page Scripting Guide:
    >http://www.microsoft.com/technet/scr...er/default.msp

    x
    >.
    >


  7. #7
    LeonW Guest

    Re: Windows Update Error 8DDD0004

    Thank you for your suggestions. Alas, problem persists.
    How do I add the WUWebControl Class IE helper add-on. It
    is absent from my list of add-ons. I don't think update
    will work at all without it.
    LW
    >-----Original Message-----
    >Hi, Leon;
    >
    >LeonW wrote:
    >> Win XP workstation with SP2 installed.
    >> When going to Windows Update, get:
    >> "Checking for latest version of Windows Update

    Software"
    >> hanging for about a minute before aborting with error
    >> 8DDD0004. No reference in the KB for that error.

    >
    >Basically, this error (0X8DDD0004) translates

    to "ErrorControlFailed" which
    >I admit doesn't mean a whole lot. :) Working on the

    premise that it falls
    >into a "I can't get there from here because we don't

    communicate" kinda
    >message, here are some things to try:
    >
    >
    >Close all open applications. Then:
    >
    >1. Open Control Panel/Internet Options. On the Security

    tab, click on
    >Trusted Sites, then Sites. Click to clear the "Require

    server
    >verification....." and then add the following sites to

    your Trusted Zone:
    >
    >
    >http://www.download.windowsupdate.com
    >http://v5.windowsupdate.microsoft.com
    >https://v5.windowsupdate.microsoft.com (note the HTTPS )
    >http://windowsupdate.microsoft.com
    >http://download.windowsupdate.com
    >
    >Then click OK to exit that portion. Still in the

    Trusted Sites section,
    >click the Custom Level... button; scroll down to the

    Scripting section and
    >Enable all 3 options there.
    >
    >While still in the Custom Level... section, back up

    towards the top of the
    >list and check that no ActiveX option is set to

    Disable. If you don't want
    >to blindly Enable them, at least set it to Prompt.
    >
    >OK and work your way back to the General tab in the

    Internet Options applet.
    >Click the Delete Files... button, and select the offline

    files option when
    >presented. When that is done, and still on the General

    tab, click to clear
    >your History.
    >
    >Close that applet and Control Panel. Open My Computer,

    right-click to
    >select the drive where this version of Windows is

    installed and select
    >Properties. Then select Clean Up, pick all items, and

    let that complete.
    >Use the same Clean Up for any other drives/partitions

    you may use for IE
    >TIF, TEMP/TMP storage.
    >
    >Almost done. <g> Next go to
    >http://www.microsoft.com/downloads/details.aspx?

    FamilyID=c717d943-7e4b-4622-86eb-
    95a22b832caa&DisplayLang=en
    >and download/install the latest VBScript engine.
    >
    >Restart in SAFE mode. While there delete these two

    folders:
    >..:\WINDOWS\SoftwareDistribution\Download
    >..:\WINDOWS\SoftwareDistribution\DataStore
    >
    >Restart back into "Normal" mode and give WU another try

    by going directly to
    >http://v5.windowsupdate.microsoft.com in IE. Be sure

    to allow the install
    >of any ActiveX controls if so prompted (watch for the

    yellow bar at the
    >top). Assuming you get into the WU site without errors,

    do a "Custom
    >Install" scan of your system. If you get offered a whole

    bunch of items, you
    >can decline them all EXCEPT for BITS 2.0 which you must

    install. After
    >installing BITS, Restart the computer and see if WU will

    work now without
    >further errors.
    >
    >HTH ;)
    >
    >--
    >
    >....Sky
    >
    >================
    >
    >
    >
    >.
    >


  8. #8
    Sky King Guest

    Re: Windows Update Error 8DDD0004

    LeonW wrote:
    > Thank you for your suggestions. Alas, problem persists.
    > How do I add the WUWebControl Class IE helper add-on. It
    > is absent from my list of add-ons. I don't think update
    > will work at all without it.


    Hi;

    First, are you certain the item is missing? It normally won't show up as a
    default unless you select the "Add-ons that have been used...." option.

    If you verify that the item is indeed missing from the "Add-ons that have
    been used...." list, can you check to see if you have a file named WUWEB.DLL
    in your System32 folder; and what version of that file you have?

    Please post back with the results of your investigation.

    --

    ....Sky

    ================



  9. #9
    LeonW Guest

    Re: Windows Update Error 8DDD0004


    >-----Original Message-----
    >LeonW wrote:
    >> Thank you for your suggestions. Alas, problem

    persists.
    >> How do I add the WUWebControl Class IE helper add-on.

    It
    >> is absent from my list of add-ons. I don't think

    update
    >> will work at all without it.

    >
    >Hi;
    >
    >First, are you certain the item is missing? It normally

    won't show up as a
    >default unless you select the "Add-ons that have been

    used...." option.
    >
    >If you verify that the item is indeed missing from

    the "Add-ons that have
    >been used...." list, can you check to see if you have a

    file named WUWEB.DLL
    >in your System32 folder; and what version of that file

    you have?
    >
    >Please post back with the results of your investigation.
    >
    >--
    >
    >....Sky
    >
    >================


    Have check both add-on lists. WUWebControl Class is
    missing.

    WUWEB.dll found in system32 ver 5.4.3790.2180.

    Could not find any WUWebControl references in the
    Registry either ?!?

    Thanks
    LW

  10. #10
    slator Guest

    Re: Windows Update Error 8DDD0004

    Hi

    I too have been following your instructions. I am unsure of how to start the
    computer in safe mode, though. Could you tell me how? Many thanks.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  11. #11
    Sky King Guest

    Re: Windows Update Error 8DDD0004

    slator wrote:
    > Hi
    >
    > I too have been following your instructions. I am unsure of how to start
    > the computer in safe mode, though. Could you tell me how? Many thanks.


    Hi;

    Restart your computer and as the restart proceeds press the F8 function key.
    You will then get a menu of options and you can select Safe Mode from there.

    --

    ....Sky

    ================



  12. #12
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  13. #13
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  14. #14
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  15. #15
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 04-05-2012, 11:54 AM
  2. Replies: 4
    Last Post: 03-04-2011, 12:03 AM
  3. Replies: 4
    Last Post: 07-04-2010, 11:37 AM
  4. Replies: 1
    Last Post: 03-11-2009, 12:26 PM
  5. Replies: 1
    Last Post: 28-02-2007, 07:26 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,639,011,679.64410 seconds with 16 queries