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Thread: Error number: 0x8002802B

  1. #1
    Tom Guest
    System: Windows Home Server
    Browser: IE8
    WUA: Windows Update Agent 7.2.6001.788 - Installed 10/21/2009 via
    Automatic Updates (Note this was the last update installed.)

    I am unable to update my system due the error listed in the subject. The
    page displays the following message:

    "The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem."

    The Automatic Update control panel indicates that the Automatic Updates
    service is enabled and set to "Automatic (recommended)". The Services
    management tool indicates that the service is "Started".

    However the Microsoft Updates page directs me to enable the AU service.

    Note: There are no related errors in the event logs.

    I've tried the following:

    Disable "Microsoft Updates" => "Windows Updates" fails the same way and
    indicates that AU should be enabled.

    Reinstalling the Windows Update Agent => "WUA is already installed. No
    changes made."

    Removing the contents of %WINDIR%\SoftwareDistribution\DataStore
    REGSRV => No difference in observable behavior

    Please disregard this post as I have resolved the issue. I executed the
    following in a cmd window:

    C:\>windowsupdateagent30-x86.exe /?

    This produced the following help information:

    /wuforce
    /quiet
    /norestart

    I ran the installer with the /wuforce option and that resolved the issues
    detailed below.

  2. #2
    atulk Guest

    Re: Error number: 0x8002802B

    Thank you for providing the steps. Your replay helped me resolve th
    EXACT error in Windows XP. I have been on a Support Call wit
    Microsoft, and it was not going anywhere, just a lot of diagnosi
    information that I was asked to run and some very basic steps to try.
    But your reply was the one that helped.

    My Error:
    ==>
    OS: Windows XP Media Center Edition
    Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3)

    [Error number: 0x8002802B]
    The website has encountered a problem and cannot display the page yo
    are trying to view. The options provided below might help you solve th
    problem.
    ==<
    I confirm once again that your steps of re-installing Windows Updat
    Agent works for the above Error very well.

  3. #3
    Felix Kollmann Guest
    The download link for the Windows Update Agent is:
    http://support.microsoft.com/kb/949104

    I've been fighting this same "Error number: 0x8002802B" issue for forever,
    have tried all the other fixes and nothing seemed to help...

    That is until today with your /wuforce suggestion. That worked like a charm!
    Finally my MS Update is happy and working again.

    Thank you again for posting this.

    Thank you! Worked great. I have had this problem for a while, and this
    fixed it!
    Brilliant. After trying multiple solutions (including Microsoft's FixIt
    tool), this is the one that got Windows Update working again for me.

  4. #4
    Amir Guest
    I can't run the above mentioned at a cmd prompt!!
    I get -" 'windowsupdateagent30-x86.exe /?' is not recognized as an internal or external command, operable program or batch file."
    Any ideas???

    Can you please ouline the exact steps you took to solve the problem using
    the /wuforce?

  5. #5
    PA Bear [MS MVP] Guest

    Re: Error number: 0x8002802B

    Assuming you're not running WHS & to avoid confusion, please begin a new
    thread about your specific problem and computer. State your IE version and
    full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista
    64-bit SP2; Win7; Win7 64-bit) in your first post.
    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

  6. #6
    Luke Schoen Guest

    worked! thanks

    worked perfectly! windowsupdateagent30-x86.exe /wuforce



    PA Bear [MS MVP] wrote:

    Assuming you are not running WHS & to avoid confusion, please begin a
    07-Jun-10

    Assuming you are not running WHS & to avoid confusion, please begin a ne
    thread about your specific problem and computer. State your IE version an
    full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vist
    64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you

    How do I reset Windows Update components
    http://support.microsoft.com/kb/97105

    Amir wrote:

    Previous Posts In This Thread:

    On Saturday, October 31, 2009 7:12 PM
    Tom wrote:

    Error number: 0x8002802B
    System: Windows Home Serve
    Browser: IE
    WUA: Windows Update Agent 7.2.6001.788 - Installed 10/21/2009 vi
    Automatic Updates (Note this was the last update installed.

    I am unable to update my system due the error listed in the subject. Th
    page displays the following message

    "The website has encountered a problem and cannot display the page you ar
    trying to view. The options provided below might help you solve the problem.

    The Automatic Update control panel indicates that the Automatic Update
    service is enabled and set to "Automatic (recommended)". The Service
    management tool indicates that the service is "Started"

    However the Microsoft Updates page directs me to enable the AU service

    Note: There are no related errors in the event logs

    I have tried the following

    Disable "Microsoft Updates" => "Windows Updates" fails the same way an
    indicates that AU should be enabled

    Reinstalling the Windows Update Agent => "WUA is already installed. N
    changes made.

    Removing the contents of %WINDIR%\SoftwareDistribution\DataStor
    REGSRV => No difference in observable behavior

    On Saturday, October 31, 2009 7:21 PM
    Tom wrote:

    Please disregard this post as I have resolved the issue.
    Please disregard this post as I have resolved the issue. I executed th
    following in a cmd window

    C:\>windowsupdateagent30-x86.exe /

    This produced the following help information

    /wuforc
    /quie
    /norestar

    I ran the installer with the /wuforce option and that resolved the issue
    detailed below


    "Tom" wrote:

    On Monday, November 09, 2009 10:57 AM
    atulk wrote:

    Thank you for providing the steps.
    Thank you for providing the steps. Your replay helped me resolve th
    EXACT error in Windows XP. I have been on a Support Call wit
    Microsoft, and it was not going anywhere, just a lot of diagnosi
    information that I was asked to run and some very basic steps to try
    But your reply was the one that helped

    My Error
    ==
    OS: Windows XP Media Center Editio
    Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3

    [Error number: 0x8002802B
    The website has encountered a problem and cannot display the page yo
    are trying to view. The options provided below might help you solve th
    problem
    ==
    I confirm once again that your steps of re-installing Windows Updat
    Agent works for the above Error very well

    Thank you again

    -
    atul
    Posted via http://www.vistaheads.com

    On Wednesday, November 25, 2009 4:26 AM
    Felix Kollmann wrote:

    The download link for the Windows Update Agent is:http://support.microsoft.
    The download link for the Windows Update Agent is
    http://support.microsoft.com/kb/949104

    On Wednesday, December 02, 2009 6:34 PM
    TeeJay wrote:

    Thank you, thank you, thank you! And if I did not say it before, "Thank you!"
    Thank you, thank you, thank you! And if I did not say it before, "Thank you!"

    On Monday, December 07, 2009 2:03 PM
    Greg Duncan wrote:

    THANK YOU!
    THANK YOU
    I have been fighting this same "Error number: 0x8002802B" issue for forever
    have tried all the other fixes and nothing seemed to help..

    That is until today with your /wuforce suggestion. That worked like a charm
    Finally my MS Update is happy and working again

    Thank you again for posting this.

    On Tuesday, December 08, 2009 7:03 PM
    ching wrote:

    Thank you for the help tom it definetly works..."Tom" wrote:
    Thank you for the help tom it definetly works..

    "Tom" wrote:

    On Thursday, December 10, 2009 3:21 PM
    Rwwatson wrote:

    Thank you!
    Thank you! Worked great. I have had this problem for a while, and this
    fixed it! Thanks again!!

    On Friday, January 22, 2010 6:25 PM
    Steve Hollasch wrote:

    Brilliant.
    Brilliant. After trying multiple solutions (including Microsoft's FixIt
    tool), this is the one that got Windows Update working again for me. Thanks!

    On Thursday, March 04, 2010 12:14 PM
    Raj wrote:

    Thanks Tom,it works like a charm.."Tom" wrote:
    Thanks Tom,

    it works like a charm..

    "Tom" wrote:

    On Monday, June 07, 2010 8:27 PM
    Amir wrote:

    Hi Tom,Can you please ouline the exact steps you took to solve the problem
    Hi Tom,

    Can you please ouline the exact steps you took to solve the problem using
    the /wuforce?

    Thank you

    "Tom" wrote:

    On Monday, June 07, 2010 8:49 PM
    PA Bear [MS MVP] wrote:

    Assuming you are not running WHS & to avoid confusion, please begin a
    Assuming you are not running WHS & to avoid confusion, please begin a new
    thread about your specific problem and computer. State your IE version and
    full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista
    64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you.

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058


    Amir wrote:


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    Custom Favorites Web Site with MongoDb and NoRM
    http://www.eggheadcafe.com/tutorials...-and-norm.aspx

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