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Thread: Update for Windows XP not working

  1. #1
    Dragon Guest

    Update for Windows XP not working

    I've been trying to sort out a laptop for a friend.
    The box has been run for some time with no malware protection of any kind.
    From the update list in "Add/Remove Programs" it appears that Windows XP
    Media Edition has not been updated since December 2009.

    Installed and ran MBAM and AVG9 free which have removed lots of malware.
    LimeWire is installed and was set to start at Windows start
    I presumed it was responsible for almost continual activity seen on the
    network connection which is via a wired cable router.
    That has been disabled though Lime Wire remains installed

    Things 'seem' OK except that it will not do XP updates.
    Connecting to update via the Security Center "Check for the latest updates
    from Windows Update" produces the message "Internet Explorer cannot display
    the webpage"
    Trying to get updates via most other routes produces the same message.
    Clicking on "Diagnose Connection Problems" shows no connection problem.

    On the Microsoft UK site clicking on the "Security & Updates" tab, then
    "Microsoft Update" links to a page that checks for latest updating software.
    That produces a message " The website has encountered a problem and cannot
    display the page you are trying to view"
    FAQs and Find Solutions shows nothing relevant.
    Windows Update Newsgroup link open a new window and produces the "Internet
    Explorer cannot display the webpage" message.

    Other web sites can be reach with no apparent problem.

    I've uninstalled and re-installed IE8. to no avail.

    What next please?

    Henry



  2. #2
    Ottmar Freudenberger Guest

    Re: Update for Windows XP not working

    "Dragon" <qz39dragon.trapbait@ntlworld.com> schrieb:

    > Installed and ran MBAM and AVG9 free which have removed lots of malware.


    http://technet.microsoft.com/en-us/l.../cc512587.aspx

    | The only way to clean a compromised system is to flatten and rebuild.
    | That's right. If you have a system that has been completely compromised,
    | the only thing you can do is to flatten the system (reformat the system
    | disk) and rebuild it from scratch (reinstall Windows and your
    | applications). Alternatively, you could of course work on your resume
    | instead, but I don't want to see you doing that.

    Bye,
    Freudi

  3. #3
    Dragon Guest

    Re: Update for Windows XP not working


    "Ottmar Freudenberger" <freudi@gmx.net> wrote in message
    news:8eoqhsFtqoU1@mid.individual.net...
    > "Dragon" <qz39dragon.trapbait@ntlworld.com> schrieb:
    >
    >> Installed and ran MBAM and AVG9 free which have removed lots of malware.

    >
    > http://technet.microsoft.com/en-us/l.../cc512587.aspx
    >
    > | The only way to clean a compromised system is to flatten and rebuild.
    > | That's right. If you have a system that has been completely compromised,
    > | the only thing you can do is to flatten the system (reformat the system
    > | disk) and rebuild it from scratch (reinstall Windows and your
    > | applications). Alternatively, you could of course work on your resume
    > | instead, but I don't want to see you doing that.
    >
    > Bye,
    > Freudi


    I considered both the options you offered!
    Clearly the first is the clean way - if you have all the necessary to do
    the re-install and I don't know that the owner has those.

    Having retired 18 years ago I doubt that the second would do me much good
    :-))

    I was hoping that someone would recognise the problem and have an answer.
    Thanks for trying to help.

    Henry



  4. #4
    Peter Foldes Guest

    Re: Update for Windows XP not working

    Could be a possibility. Is SP 2 and 3 for XO installed????

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "Dragon" <qz39dragon.trapbait@ntlworld.com> wrote in message
    news:4Rwho.57757$45.14873@newsfe29.ams2...
    > I've been trying to sort out a laptop for a friend.
    > The box has been run for some time with no malware protection of any kind.
    > From the update list in "Add/Remove Programs" it appears that Windows XP Media
    > Edition has not been updated since December 2009.
    >
    > Installed and ran MBAM and AVG9 free which have removed lots of malware.
    > LimeWire is installed and was set to start at Windows start
    > I presumed it was responsible for almost continual activity seen on the



  5. #5
    Peter Foldes Guest

    Re: Update for Windows XP not working

    correction. XO should read XP

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "Peter Foldes" <okf22@hotmail.com> wrote in message
    news:i68rn4$v6a$1@speranza.aioe.org...
    > Could be a possibility. Is SP 2 and 3 for XO installed????
    >
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    > http://www.microsoft.com/protect
    >
    > "Dragon" <qz39dragon.trapbait@ntlworld.com> wrote in message
    > news:4Rwho.57757$45.14873@newsfe29.ams2...
    >> I've been trying to sort out a laptop for a friend.
    >> The box has been run for some time with no malware protection of any kind.
    >> From the update list in "Add/Remove Programs" it appears that Windows XP Media
    >> Edition has not been updated since December 2009.
    >>
    >> Installed and ran MBAM and AVG9 free which have removed lots of malware.
    >> LimeWire is installed and was set to start at Windows start
    >> I presumed it was responsible for almost continual activity seen on the

    >



  6. #6
    Dragon Guest

    Re: Update for Windows XP not working

    SP3 is installed.
    Probably up to date as of last December.
    Thanks for trying to help

    Henry

    "Peter Foldes" <okf22@hotmail.com> wrote in message
    news:i6ae2i$1f6$1@speranza.aioe.org...
    > correction. XO should read XP
    >
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    > http://www.microsoft.com/protect
    >
    > "Peter Foldes" <okf22@hotmail.com> wrote in message
    > news:i68rn4$v6a$1@speranza.aioe.org...
    >> Could be a possibility. Is SP 2 and 3 for XO installed????
    >>
    >> --
    >> Peter
    >>
    >> Please Reply to Newsgroup for the benefit of others
    >> Requests for assistance by email can not and will not be acknowledged.
    >> http://www.microsoft.com/protect
    >>
    >> "Dragon" <qz39dragon.trapbait@ntlworld.com> wrote in message
    >> news:4Rwho.57757$45.14873@newsfe29.ams2...
    >>> I've been trying to sort out a laptop for a friend.
    >>> The box has been run for some time with no malware protection of any
    >>> kind.
    >>> From the update list in "Add/Remove Programs" it appears that Windows XP
    >>> Media Edition has not been updated since December 2009.
    >>>
    >>> Installed and ran MBAM and AVG9 free which have removed lots of malware.
    >>> LimeWire is installed and was set to start at Windows start
    >>> I presumed it was responsible for almost continual activity seen on the

    >>

    >
    >




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