Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Sponsored Links

Error Code 0x80072EFF

Windows Update

Thread Tools Search this Thread
Old 14-06-2010
Posts: n/a
Error Code 0x80072EFF

I had some problems wit Trojan.Gadja.Injected that ruined the file
I ran sfc /Scannow and then MalwareBytes and everything dissapeared.

But I still can't access the Windows Update site, neither through the Icon
in Windows or through the Microsoft Webpage. Everything that has Windows
update int the address-feild opf IE8 ends up on a page where it sais it can't
be shown.
I notice that ther is a warning down to the left in IE8. Error on page. Soem
Java script error perhaps.
The Windows Defender gives me the same erroro code when I try to update the

I have tried to fix around with the Internet Security etc. in the Internet
Options menu, I have tried to re-install SP3, I have tried to re-register the
dll files connectied to the updtae function. I have troed to re-install java.
I have tried everything I can find when I google "Windows Update error".

Please help me.

Reply With Quote
Old 14-06-2010
Posts: n/a
RE: Error Code 0x80072EFF


A general fix, *IF* there's no malware issue, would be to reset the
updating components: How do I reset Windows Update components?

The most effective way to employ the above Fixit is to download, *save* it,
configure the system to Clean boot, then run MicrosoftFixit 50202.msi, and
first choose the Default mode. Restart.

See if the system can update now. If no joy, run it again with the
system connected to the internet, in the Aggressive mode. Restart.

See if the system can update now.

Then UNdo the Clean boot steps and see if it can search for updates in
normal Windows mode.

How to configure Windows XP to start in a clean boot state

I think it's fairly obvious that the computer is not back to it's original
pre-infection state. How do you know that you removed all of the malware
that was installed rebuild format Time to format. ;-(

Hope this helps, if not wait for more responses, please.
Reply With Quote
Old 14-06-2010
PA Bear [MS MVP]
Posts: n/a
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.

Also available via the Consumer Security Support home page:


1. See if you can download/run the MSRT manually:

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:

2b. Vista or Win7=> Run this scan instead:

3. Now post the requested logs in an appropriate forum for assistance by an
expert in such matters. DO NOT SKIP THIS STEP!!

I can recommend the expert assistance offered in these forums

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

Move on to Step #3 now.
Reply With Quote
Old 16-06-2010
Posts: n/a
My F-Secure is Client Security V8, so it's not the latest but it is updateing
everything automaticly every day. I will by the 2010 version next time I
re-install Win XP next time.

Still I can download the updates manually from Microsoft Download center.

I have downloaded and used MSRT, but I will try the "transfer from a clean
machine" thing.

I have also used OneCare Live, and it found several infected Java files. I
will try to run it in safe-mode aswell.

I discovered that when I try to click on the "solve connection problem" (Or
what it's called, I have Swedish language) when the empty WU page comes up, I
get Java Error. I can see that down in the left corner of IE8.

I uninstalled JAVA and re-installed the update 20, but still thew same error.
(Something with //IFrame line 264.) I have saved the error code and will
post it later.

It's very strange because all of the posts I found about the
Trojan.Gadja.Injected seem to be out of trouble when they got rid of it. I'm
pretty dure there is something else here that is not right.

My DVD-drives started to behave suspiciously aswell, so I have made a
complete re-installation (New partition)

Off Topic but I ask anyway: I use F-secure, Ad-Aware and I have also
installed Malwarebytes and WIndows Defender. Yeap, I'm ver paranoid.

Any suggestions what security programs to have installed and what programs I
don't need?
Reply With Quote

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Tags: , , , , ,

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads for: "Error Code 0x80072EFF"
Thread Thread Starter Forum Replies Last Post
Error Number 0x80072EFF NELMO Windows Update 17 08-02-2011 12:46 AM
Error 0x80072eff or 0x80072efe Clayton$Lambert Operating Systems 1 18-10-2010 05:22 PM
WARNING: GetConfig failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 502 LAMONT D Server Update Service 9 10-04-2009 01:51 AM
Microsoft Update Error 0x80072EFF cobalt.greywalker@googlemail.com Windows Update 3 01-02-2009 11:57 AM
Windows Update fails with Error number: 0x80072EFF sepl Windows Update 7 28-01-2009 11:05 AM

All times are GMT +5.5. The time now is 03:39 PM.