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Thread: Vista - Windows will not update - error 80072efe

  1. #1
    Jim H / Dream Sports Guest

    Vista - Windows will not update - error 80072efe

    Keep getting this error for the last 2 weeks:

    80072efe

    This is new, as I have been able to update in the past.

    I have Service Pack 2.

    I have turned off MalwareBytes and Avast, this didn't work. I have also
    tried the automatic "fix" for this, including the "aggressive" mode.

    Thanks in advance for your time and help.

    Jim H

    --





    Jim Halpin

    www.dreamsports.com
    Dream Sports Fantasy Football


  2. #2
    PA Bear [MS MVP] Guest

    Re: Vista - Windows will not update - error 80072efe

    When (approx. date) did you install Avast? What anti-spyware applications
    are installed (other than Defender)? What third-party firewall (if any)?

    What anti-virus application or security suite was installed before you
    installed Avast? Was your subscription still current or had it expired?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    =================================

    You may encounter temporary connection-related errors [e.g, 0x80072efe] when
    you use Windows Update or Microsoft Update to install updates:
    http://support.microsoft.com/kb/836941

    How do I reset Windows Update components?
    [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in
    Default and Aggressive modes]
    http://support.microsoft.com/kb/971058
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002



    Jim H / Dream Sports wrote:
    > Keep getting this error for the last 2 weeks:
    >
    > 80072efe
    >
    > This is new, as I have been able to update in the past.
    >
    > I have Service Pack 2.
    >
    > I have turned off MalwareBytes and Avast, this didn't work. I have also
    > tried the automatic "fix" for this, including the "aggressive" mode.
    >
    > Thanks in advance for your time and help.
    >
    > Jim H



  3. #3
    Jim H / Dream Sports Guest

    Re: Vista - Windows will not update - error 80072efe

    Thanks for the reply.

    > When (approx. date) did you install Avast? What anti-spyware applications
    > are installed (other than Defender)? What third-party firewall (if any)?

    Just installed Avast recently. Had AVG for the past year. Problem
    started about 2 weeks ago, when I still had AVG 9. Defender not working. I
    have the purchased version of Malwarebytes, for about 10 days now. Between
    those two, a Kaspersky scan, Combofix, etc, the Trojans I had are all gone.
    No third party firewall, using Windows Firewall.


    > What anti-virus application or security suite was installed before you
    > installed Avast? Was your subscription still current or had it expired?

    Microsoft Essentials. Was up to date.


    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?

    Mcafee may have been, but that was about 18 months ago. This
    problem just started about 10 days ago.
    I am working through the links you provided, thanks .

    Jim H
    --





    Jim Halpin

    www.dreamsports.com
    Dream Sports Fantasy Football

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:%235%232lv$8KHA.1888@TK2MSFTNGP05.phx.gbl...
    > When (approx. date) did you install Avast? What anti-spyware applications
    > are installed (other than Defender)? What third-party firewall (if any)?
    >
    > What anti-virus application or security suite was installed before you
    > installed Avast? Was your subscription still current or had it expired?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    > =================================
    >
    > You may encounter temporary connection-related errors [e.g, 0x80072efe]
    > when you use Windows Update or Microsoft Update to install updates:
    > http://support.microsoft.com/kb/836941
    >
    > How do I reset Windows Update components?
    > [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in
    > Default and Aggressive modes]
    > http://support.microsoft.com/kb/971058
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    >
    > Jim H / Dream Sports wrote:
    >> Keep getting this error for the last 2 weeks:
    >>
    >> 80072efe
    >>
    >> This is new, as I have been able to update in the past.
    >>
    >> I have Service Pack 2.
    >>
    >> I have turned off MalwareBytes and Avast, this didn't work. I have also
    >> tried the automatic "fix" for this, including the "aggressive" mode.
    >>
    >> Thanks in advance for your time and help.
    >>
    >> Jim H

    >



  4. #4
    PA Bear [MS MVP] Guest

    Re: Vista - Windows will not update - error 80072efe

    If a Reset doesn't resolve the problem, chances are the computer's still
    infected!

    Did your McAfee subscription (or free-trial period) expire before you
    installed AVG?

    Have you ever downloaded/run the McAfee Consumer Products Removal Tool?

    See...

    Can I install Microsoft Security Essentials [or any other
    anti-virus/anti-spyware application] to clean up my already-infected
    computer?
    http://social.answers.microsoft.com/...3-efd9a49d9275


    Jim H / Dream Sports wrote:
    > Thanks for the reply.
    >
    >> When (approx. date) did you install Avast? What anti-spyware
    >> applications
    >> are installed (other than Defender)? What third-party firewall (if any)?

    >
    > Just installed Avast recently. Had AVG for the past year. Problem
    > started about 2 weeks ago, when I still had AVG 9. Defender not working.
    > I
    > have the purchased version of Malwarebytes, for about 10 days now. Between
    > those two, a Kaspersky scan, Combofix, etc, the Trojans I had are all
    > gone.
    > No third party firewall, using Windows Firewall.
    >
    >> What anti-virus application or security suite was installed before you
    >> installed Avast? Was your subscription still current or had it expired?

    >
    > Microsoft Essentials. Was up to date.
    >
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?

    >
    > Mcafee may have been, but that was about 18 months ago. This
    > problem just started about 10 days ago.
    > I am working through the links you provided, thanks .
    >
    > PA Bear wrote:
    >> When (approx. date) did you install Avast? What anti-spyware
    >> applications
    >> are installed (other than Defender)? What third-party firewall (if any)?
    >>
    >> What anti-virus application or security suite was installed before you
    >> installed Avast? Was your subscription still current or had it expired?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >>
    >> =================================
    >>
    >> You may encounter temporary connection-related errors [e.g, 0x80072efe]
    >> when you use Windows Update or Microsoft Update to install updates:
    >> http://support.microsoft.com/kb/836941
    >>
    >> How do I reset Windows Update components?
    >> [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in
    >> Default and Aggressive modes]
    >> http://support.microsoft.com/kb/971058
    >> Jim H / Dream Sports wrote:
    >>> Keep getting this error for the last 2 weeks:
    >>>
    >>> 80072efe
    >>>
    >>> This is new, as I have been able to update in the past.
    >>>
    >>> I have Service Pack 2.
    >>>
    >>> I have turned off MalwareBytes and Avast, this didn't work. I have also
    >>> tried the automatic "fix" for this, including the "aggressive" mode.



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