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Constant WSUS client error: 0xc8000408

Windows Update


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  #1  
Old 08-04-2010
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Join Date: Apr 2010
Posts: 1
Constant WSUS client error: 0xc8000408

Client server unable to load updates due to following output from windowsupdate.log:

2010-04-08 13:23:45:730 4952 1170 AU #############
2010-04-08 13:23:45:730 4952 1170 AU ## START ## AU: Search for updates
2010-04-08 13:23:45:730 4952 1170 AU #########
2010-04-08 13:23:45:730 4952 1170 AU <<## SUBMITTED ## AU: Search for updates [CallId = {B11FAE35-7860-4294-9D88-A41C20EC93E4}]
2010-04-08 13:23:45:745 4952 11c4 Agent *************
2010-04-08 13:23:45:745 4952 11c4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-08 13:23:45:745 4952 11c4 Agent *********
2010-04-08 13:23:45:745 4952 11c4 Agent * Online = Yes; Ignore download priority = No
2010-04-08 13:23:45:745 4952 11c4 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2010-04-08 13:23:45:745 4952 11c4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-04-08 13:23:45:745 4952 11c4 Agent * Search Scope = {Machine}
2010-04-08 13:23:45:745 4952 11c4 Misc FATAL: Failed to delete file C:\WINNT\SoftwareDistribution\DataStore\Logs\edb.log (hr = 80070020) after 0 retries
2010-04-08 13:23:45:761 4952 11c4 DtaStor WARNING: Forcing re-creation of data store
2010-04-08 13:23:45:792 4952 11c4 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 13:23:45:792 4952 11c4 PT WARNING: PTError: 0xc8000408
2010-04-08 13:23:45:823 4952 11c4 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 13:23:45:823 4952 11c4 Agent * WARNING: Exit code = 0xC8000408
2010-04-08 13:23:45:823 4952 11c4 Agent *********
2010-04-08 13:23:45:823 4952 11c4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-08 13:23:45:823 4952 11c4 Agent *************
2010-04-08 13:23:45:823 4952 11c4 Agent WARNING: WU client failed Searching for update with error 0xc8000408
2010-04-08 13:23:45:823 4952 11dc AU >>## RESUMED ## AU: Search for updates [CallId = {B11FAE35-7860-4294-9D88-A41C20EC93E4}]
2010-04-08 13:23:45:823 4952 11dc AU # WARNING: Search callback failed, result = 0xC8000408
2010-04-08 13:23:45:823 4952 11dc AU # WARNING: Failed to find updates with error code C8000408
2010-04-08 13:23:45:823 4952 11dc AU #########
2010-04-08 13:23:45:823 4952 11dc AU ## END ## AU: Search for updates [CallId = {B11FAE35-7860-4294-9D88-A41C20EC93E4}]
2010-04-08 13:23:45:823 4952 11dc AU #############
2010-04-08 13:23:45:823 4952 11dc AU AU setting next detection timeout to 2010-04-08 13:23:20
2010-04-08 13:23:45:823 4952 11dc AU Setting AU scheduled install time to 2010-04-11 03:00:00
2010-04-08 13:23:45:855 4952 11dc DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 13:23:45:855 4952 11dc AU FATAL: Failed to get session from datastore, error = 0xC8000408
2010-04-08 13:23:50:823 4952 11c4 Report REPORT EVENT: {4811264D-6CA1-4205-B0E9-1E3D41B1BBD2} 2010-04-08 13:23:45:823+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c8000408 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0xc8000408.
2010-04-08 13:25:29:870 4952 11c4 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 13:25:29:870 4952 11c4 PT WARNING: PTError: 0xc8000408
2010-04-08 13:25:29:870 4952 11c4 PT WARNING: Initialization failed for Protocol Talker Context: 0xc8000408
2010-04-08 13:25:29:870 4952 11c4 Report WARNING: Reporter failed to upload events with hr = c8000408.
2010-04-08 13:47:02:877 4952 11c4 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 13:47:02:877 4952 11c4 PT WARNING: PTError: 0xc8000408
2010-04-08 13:47:02:877 4952 11c4 PT WARNING: Initialization failed for Protocol Talker Context: 0xc8000408
2010-04-08 13:47:02:877 4952 11c4 Report WARNING: Reporter failed to upload events with hr = c8000408.
2010-04-08 14:00:47:887 4952 11c4 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000408
2010-04-08 14:00:47:887 4952 11c4 PT WARNING: PTError: 0xc8000408
2010-04-08 14:00:47:887 4952 11c4 PT WARNING: Initialization failed for Protocol Talker Context: 0xc8000408
2010-04-08 14:00:47:887 4952 11c4 Report WARNING: Reporter failed to upload events with hr = c8000408.



This log script occurs AFTER I have:
1 - Stopped AU service
2 - renamed/deleted the contents of the DataStore folder and/or renamed the SoftwareDistribution folder
3 - Restarted AU service

I've noticed than on all my Google searches for error 0xc8000408, that the above 3 steps pretty much remedy this situation, but no luck here.

Also, I've noticed that when the AU service ie restarted and the DataStore folder is re-created, it contains these log files: edb; edb, edb0000D, edb0000E, edb0000F, edbtmp, res1, res2, tmp.edb..
However, 45 minutes later, these files are no longer present (except one single text file named 'edb')

Any ideas??

many thanks,

Fla

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  #2  
Old 11-05-2011
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Join Date: Jan 2009
Posts: 88
Re: Constant WSUS client error: 0xc8000408

I'm confused. Is this log file immediately after changing the name of the FIRST of the software distribution folder, or you stops the service and change the folder name again after this event was extracted? I would suggest opening an issue with PSS (1-800-PCSAFETY). This should be a free call. Hope this helps. Contact them I am sure that will give you the right solution to your query. If you get any other solution then post back here. Thanks.
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