Vista Service Pack 2 Installation Error: Code 8007371C

When I try to instal the Vista Service Pack 2 I receive the error code:
8007371C. The help guide I follow is practically useless to me considering
that it is aimed at helping the not so tech savy mother or granny. I've hit
the Try again button several times but the same thing happens no matter how
many times I "Try again".

S.O.S!

- Ricky

"RickyD3" wrote:

> When I try to instal the Vista Service Pack 2 I receive the error code:
> 8007371C. The help guide I follow is practically useless to me considering
> that it is aimed at helping the not so tech savy mother or granny. I've hit
> the Try again button several times but the same thing happens no matter how
> many times I "Try again".
>
> S.O.S!
>
> - Ricky

RickyD3 wrote:

> When I try to instal the Vista Service Pack 2 I receive the error code:
> 8007371C. The help guide I follow is practically useless to me considering
> that it is aimed at helping the not so tech savy mother or granny. I've hit
> the Try again button several times but the same thing happens no matter how
> many times I "Try again".
>
> S.O.S!
>
> - Ricky

The most reliable method for applying Service Packs in Vista is to
download and *save* the full standalone package:

Vista SP2 x86 [32bit]
http://www.microsoft.com/downloads/d...2-a5c3199ea2b3

Then clean boot Vista: http://support.microsoft.com/kb/929135
Do 'Step 1: Perform a clean boot'

Check to see if the system has any CBS inconsistencies by running the
System Update Readiness Tool (CheckSUR):
http://support.microsoft.com/kb/947821

Next, create a folder on the root drive and name it SP2.
Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder.
Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as
administrator'. Follow the prompts to allow it to run Elevated.

After SP2 installs, undo the clean boot steps.

If there still is an error, post to the Vista SP2 forum:
http://social.technet.microsoft.com/...istasp/threads

Or, contact MS - " Free unlimited installation and compatibility support
is available for Windows Vista, but only for Service Pack 2 (SP2). This
support for Windows Vista Service Pack 2 (SP2) is valid until February
26, 2010. "
https://support.microsoft.com/oas/de...id=582034&st=1


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"

"MowGreen" wrote:

> RickyD3 wrote:
>
> > When I try to instal the Vista Service Pack 2 I receive the error code:
> > 8007371C. The help guide I follow is practically useless to me considering
> > that it is aimed at helping the not so tech savy mother or granny. I've hit
> > the Try again button several times but the same thing happens no matter how
> > many times I "Try again".
> >
> > S.O.S!
> >
> > - Ricky
>
> The most reliable method for applying Service Packs in Vista is to
> download and *save* the full standalone package:
>
> Vista SP2 x86 [32bit]
> http://www.microsoft.com/downloads/d...2-a5c3199ea2b3
>
> Then clean boot Vista: http://support.microsoft.com/kb/929135
> Do 'Step 1: Perform a clean boot'
>
> Check to see if the system has any CBS inconsistencies by running the
> System Update Readiness Tool (CheckSUR):
> http://support.microsoft.com/kb/947821
>
> Next, create a folder on the root drive and name it SP2.
> Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder.
> Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as
> administrator'. Follow the prompts to allow it to run Elevated.
>
> After SP2 installs, undo the clean boot steps.
>
> If there still is an error, post to the Vista SP2 forum:
> http://social.technet.microsoft.com/...istasp/threads
>
> Or, contact MS - " Free unlimited installation and compatibility support
> is available for Windows Vista, but only for Service Pack 2 (SP2). This
> support for Windows Vista Service Pack 2 (SP2) is valid until February
> 26, 2010. "
> https://support.microsoft.com/oas/de...id=582034&st=1
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> .
> I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it has still failed to install. I received "Element not found" message. On clicking to expand it said ERROR_NOT_FOUND(0x80070490). Any suggestions please?

jannyp wrote:

> I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it
> has still failed to install. I received "Element not found" message. On clicking to expand it said
ERROR_NOT_FOUND(0x80070490). Any suggestions please?


Did you do this ?

>
> Check to see if the system has any CBS inconsistencies by running the System Update Readiness Tool
> (CheckSUR):
> http://support.microsoft.com/kb/947821

Post one of the logs created by CheckSUR, please.

WINDOWS\Logs\CBS\CheckSUR.log <--- this log
WINDOWS\Logs\CBS\CheckSUR.persist.log <--- or, this one

Or: Contact Microsoft for *free* support -

" Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for
Windows Vista Service Pack 2 (SP2) is valid until February 26, 2010. "
https://support.microsoft.com/oas/de...id=582034&st=1

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"




jannyp wrote:

>
> "MowGreen" wrote:
>
>
>>RickyD3 wrote:
>>
>>
>>>When I try to instal the Vista Service Pack 2 I receive the error code:
>>>8007371C. The help guide I follow is practically useless to me considering
>>>that it is aimed at helping the not so tech savy mother or granny. I've hit
>>>the Try again button several times but the same thing happens no matter how
>>>many times I "Try again".
>>>
>>>S.O.S!
>>>
>>>- Ricky
>>
>>The most reliable method for applying Service Packs in Vista is to
>>download and *save* the full standalone package:
>>
>>Vista SP2 x86 [32bit]
>>http://www.microsoft.com/downloads/d...2-a5c3199ea2b3
>>
>>Then clean boot Vista: http://support.microsoft.com/kb/929135
>>Do 'Step 1: Perform a clean boot'
>>
>>Check to see if the system has any CBS inconsistencies by running the
>>System Update Readiness Tool (CheckSUR):
>>http://support.microsoft.com/kb/947821
>>
>>Next, create a folder on the root drive and name it SP2.
>>Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder.
>>Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as
>>administrator'. Follow the prompts to allow it to run Elevated.
>>
>>After SP2 installs, undo the clean boot steps.
>>
>>If there still is an error, post to the Vista SP2 forum:
>>http://social.technet.microsoft.com/...istasp/threads
>>
>>Or, contact MS - " Free unlimited installation and compatibility support
>>is available for Windows Vista, but only for Service Pack 2 (SP2). This
>>support for Windows Vista Service Pack 2 (SP2) is valid until February
>>26, 2010. "
>>https://support.microsoft.com/oas/de...id=582034&st=1
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>.
>>I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it has still failed to install. I received "Element not found" message. On clicking to expand it said ERROR_NOT_FOUND(0x80070490). Any suggestions please?