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error 0x80070645

Windows Update


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  #1  
Old 22-10-2009
Jo Wright
 
Posts: n/a
error 0x80070645

Can anyone help? My (old) ThinkPad X30, running XP, seems to be trying to
install

Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family
Update for .NET versions 2.0 through 3.5 (KB951847) x86

over and over again, but fails with error code 0x80070645 every time.

Please help me get this update installed.

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  #2  
Old 22-10-2009
MowGreen
 
Posts: n/a
0x80070645 ERROR_UNKNOWN_PRODUCT
" This action is only valid for products that are currently installed. "

The update can't detect the Version of the .NET Framework that is
installed. You have a few choices.
Open Add/Remove Programs in the Control Panel.
Scroll down to the listing(s) of
Microsoft .NET Frameworks

Which ones are listed as being installed ?
IF there are *no* Versions *higher* than Microsoft .NET Framework 2.0
installed, then you can update it by downloading, saving, and then
installing .NET Framework 2.0 SP2. If that is already installed, then
just install the application compatibility update for it.

The above depends upon the state of the installed .NET Frameworks.
If they are damaged, then scroll down this post until you find
the link to the .NET Framework setup verification tool.
That tool will report whether the Frameworks are installed properly and
you won't waste your time trying to install updates for damaged .NET
Frameworks.

If .NET Framework 2.0 has not had SP2 applied as yet, download and
*save* it from here:
Microsoft .NET Framework 2.0 Service Pack 2
http://www.microsoft.com/downloads/d...displaylang=en
Scroll down to the " Files in this Download " section and click the
Download button next to NetFx20SP2_x86.exe

Then download the applicability compatibility update and *save* it:
http://www.microsoft.com/downloads/d...4-6450b0212565
Scroll down that page until you come to the " Files in This Download "
section.
Click the Download button next to NDP20SP2-KB958481-x86.exe

When both downloads are done, close *all* open programs and browsers.

Create a new folder in My Documents, name it DotNet, and do *not* delete
either update in the future.

Now install NetFx20SP2_x86.exe
When the installation is finished, restart the system whether prompted
to or not.
Then install NDP20SP2-KB958481-x86.exe.

If there are .NET Frameworks Versions installed that are at a *higher*
Version than 2.0, then you will have to troubleshoot there installation:
http://blogs.msdn.com/astebner/archi...3/8015158.aspx

Download the .NET Framework setup verification tool and run it according
to the instructions on Aaron's blog.
It will create 2 logs:

" Logging

This verification tool creates 2 log files by default that can be used
to determine what actions the tool is taking and what errors it
encounters while verifying a product. The 2 log files are listed below,
and they are created in the %temp% directory by default. Note that you
can find the %temp% directory by clicking on the Windows start menu,
choosing Run, typing %temp% and clicking OK to open the directory in
Windows Explorer.

* %temp%\setupverifier_main_*.txt - this log contains information
about all actions taken during a verification tool session; it will
include information about each resource that the tool attempts to verify
for a chosen product and whether or not that resource was found on the
system; this log tends to be fairly long, so errors will be logged with
the prefix ****ERROR**** to make it easy to search and find them
* %temp%\setupverifier_errors_*.txt - this log only contains
information about any errors found during verification of a chosen product "

In Vista, you can open the %temp% location by typing %temp% into the
Start Search field and then click on the Temp folder that will appear.
Also see: Where to find .NET Framework 2.0 SP1, 2.0 SP2, 3.0 SP1, 3.0
SP2, 3.5 and 3.5 SP1 setup log files
http://blogs.msdn.com/astebner/archi...0/8445569.aspx

Either post the logs here or contact Aaron for further assistance:
http://blogs.msdn.com/astebner/contact.aspx
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  #3  
Old 25-10-2009
KYcanuck
 
Posts: n/a
I'm sure MowGreen wants to be helpful, but no lay person, non-techie can
follow these directions. I agree with those who say Microsoft should fix this
recurring problem with installing security updates.

Don't hold your breath...especially when the vast majority of users are NOT
seeing this behavior.
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  #4  
Old 26-10-2009
Member
 
Join Date: Oct 2009
Posts: 2
Re: error 0x80070645

Problems updating .Net Framework 3,5 Service Pack1 and . Net Framework Family update v 2 a 3.5
Error 080070645
(KB 951847) X 86
OS Windows XP SP3
Installed versions of .Net Framework :
v 1.0 - 3705
v 1.1- 4322
v 2.0 - 50727
v 3.0 and v 3.5
With netfx setupverifier 3.5 I got the following results :
.Net Framework 1.1
error HKLM\Software\Classes\CLSID\{1B2E3B3F-490A-4f4c-8C76-D94F59FE6400}\ProgId
.Net Framework 2.0 SP2
OK
.Net Framework 3.0 SP1
OK
.Net Framework 3.5
error HKLM \Software\Microsoft\NetFramework Setup\NDP\v 3.0

That's when my problems really started :
I used Microsoft Cleanup Utility to uninstall .Net Framework 3.5 ;downloaded .Net Framework 3.5 but it wasn't installed .
I checked what went wrong and saw it still appeared in the Add/Remove programs list .Tried to remove it there but got a message about a missing file : netfx 30a x 86 and that I should insert disc 1 .

That's to say : I can't install it , I can't uninstall it ,I dont know the risks to security to leave it alone ,and I don't know what's the use for .Net Framework . I find it all extremely annoying . Maybe I'll buy a Mac . Anyway , help me , anyone.
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  #5  
Old 29-10-2009
Jo Wright
 
Posts: n/a
Re: error 0x80070645

Hi MowGreen (and others)

"MowGreen" wrote:
> 0x80070645 ERROR_UNKNOWN_PRODUCT
> " This action is only valid for products that are currently installed. "
> ...
> Download the .NET Framework setup verification tool and run it according
> to the instructions on Aaron's blog. It will create 2 logs:
> ...

Original question:
> > My (old) ThinkPad X30, running XP, seems to be trying to install
> > Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family
> > Update for .NET versions 2.0 through 3.5 (KB951847) x86
> > over and over again, but fails with error code 0x80070645 every time.


I ran the verification tool, and it created a long log with the following
error message:

****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
Value: SP
Expected Data: 2
Actual Data: 1

What might that mean? Am I missing SP2 for v3.0? Should I uninstall 3.5 and
update 3.0 before reinstalling 3.5? Or...?
My Add/Remove Programs program list shows I have
.NET 2.0 SP2
.NET 3.0 SP1
.NET 3.5 SP1

Jo
--

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  #6  
Old 29-10-2009
Member
 
Join Date: Oct 2009
Posts: 2
Re: error 0x80070645

Hi everybody
Jo , I got this message too , but as I said I couldn't uninstall v 3.5 .
So I just used the suggestion I got in another Forum : I uninstalled all versions of .Net Framework with Revo uninstaller , then ran CC Cleaner and got rid of all "leftovers". I'm thinking twice befor installing Framework again as I don't know the use of it.
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