Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: , , , , ,

Sponsored Links



error 0x80070005

Windows Update


Reply
 
Thread Tools Search this Thread
  #1  
Old 22-09-2009
tobimaro
 
Posts: n/a
error 0x80070005

I am running Windows XP Home Edition v. 2002 SP 3, and I was trying to
install the latest auto update (KB968389), and I got an error message of
0x80070005. I have tried to run the update a couple more times, but I have
not been able to get the update to install sucessfully, and I get the same
error message. Any help here?
Reply With Quote
  #2  
Old 22-09-2009
Ǝиçεl
 
Posts: n/a
RE: error 0x80070005

The 0x80070005 is an access denied message -

One of the most common causes of this erroя code is
the Anti-virus and Anti-spyware software programs
running on the computer.

You can try turning them off and then try the updates again.

Keep the fiяewall on though.

Virus scanning recommendations for computers that
are яunning Windows Server 2003, Windows 2000, or Windows XP
<http://support.microsoft.com/kb/822158>

Otherwise you'll need to contact MS for further assistance -

How to obtain assistance from MS Support

To contact Microsoft for support issues, visit the
International Support Web site:
<https://support.microsoft.com/common/international.aspx>

To make sure you receive the appropriate support
information for your location, select your region setting from the list and
then click the aяяow button
Reply With Quote
  #3  
Old 22-09-2009
tobimaro
 
Posts: n/a
RE: error 0x80070005

I did as you advised. I turned off the anti-virus program (McAfee), and
turned off the anti-spyware program (Spybot). But when I tried to download
the update, I got the same error message.
Reply With Quote
  #4  
Old 22-09-2009
Ǝиçεl
 
Posts: n/a
RE: error 0x80070005

Otherwise you'll need to contact MS for further assistance -

How to obtain assistance from MS Support

To contact Microsoft for support issues, visit the
International Support Web site:
<https://support.microsoft.com/common/international.aspx>

To make sure you receive the appropriate support
information for your location, select your region setting from the list and
then click the aяяow button
Reply With Quote
  #5  
Old 22-09-2009
Shenan Stanley
 
Posts: n/a
Re: error 0x80070005

This update?
Extended Protection for Authentication
http://support.microsoft.com/kb/968389

Have you tried to install it manually?
(See the bottom of the web page linked above for the proper download.)

Have you ensured your file/registry permissions are properly set?

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(** Ignore the last step - you said you have SP3 installed.)

Reboot and try to manually install the update.
Reply With Quote
  #6  
Old 23-09-2009
MowGreen
 
Posts: n/a
Re: error 0x80070005

This is a Security advisory and is not categorized as a Security update.
Therefore, there isn't any 'no-charge support' for this update, Engel.

If the error *only* occurs when installing *this* update, then Hide it
by UNchecking the box next to it when the update icon appears in the
Notification area, click OK, then put a mark next to " Do not offer me
this update again " in the next window that will pop up.
Then click OK and it will be hidden.
Reply With Quote
  #7  
Old 01-10-2009
Skyguy
 
Posts: n/a
Re: error 0x80070005

This worked for me when trying to install KB968389 and getting error
0x80070005
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "error 0x80070005"
Thread Thread Starter Forum Replies Last Post
error code 0x80070005 jhoycenitz Windows Update 7 30-04-2011 02:43 AM
0x80070005 error Jim G Windows Update 3 16-07-2009 03:51 AM
Error 0x80070005 Chris V. Windows Update 10 23-12-2008 11:07 PM
msxml3.dll error 0x80070005 philhand MediaCenter 4 28-11-2008 09:49 AM
Solution for the 0x80070005 Error Dr.Jones Tips & Tweaks 0 14-08-2008 06:13 PM


All times are GMT +5.5. The time now is 01:04 PM.