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Windows (KB973879) causes system crash (Blue Screen)

Windows Update


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  #1  
Old 27-08-2009
GaryB
 
Posts: n/a
Wibdows (KB973879) causes systen crash (Blue Screen)


I installed 4 Windows updates this morning (KB973879, KB973074, KB970653,
KB972036) and the system crashed when it was trying to boot back up after
completing the installation of the updates. One time it booted up but then
crashed when I tried to open IE. Booted up in safe mode with networking,
googled Windows KB973879) and found a blog entry where someone else had
experience the same problem. Went to the Control Panel | Programs and
Features | View Installed Updates and then selected the KB973879 and
uninstalled it. Seems to be working fine now.

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  #2  
Old 27-08-2009
Member
 
Join Date: Aug 2009
Posts: 1
I did the exact same thing and it worked for me too.

We wrote up a guide (with pictures) to fixing this problem
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  #3  
Old 27-08-2009
PA Bear [MS MVP]
 
Posts: n/a
Stick with Method #1: Using System Restore to "undo" an update is not a wise
thing to do!

<QP>
Evan Wondrasek is...currently studying Electrical Engineering and Computer
Science at the University of North Dakota. He enjoys web design, vanilla
lattes, and all things tech.
</QP>

Good luck with your studies.
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  #4  
Old 28-08-2009
PA Bear [MS MVP]
 
Posts: n/a
"Important: A known issue was found with this update. This update, which was
previously released, is no longer available. If you experience Stop error
issues after you have applied this update, follow the instructions in the
"Known issues" section [below] to uninstall the update."
http://support.microsoft.com/kb/973879

were there any other updates causing similar problems? because i dont
have that update but i am still getting blue screened
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  #5  
Old 30-08-2009
Member
 
Join Date: Aug 2009
Posts: 1
Re: Windows (KB973879) causes system crash (Blue Screen)

You would think Microsoft would have learned from their past botched update releases and that they would properly test their code before it is made public. If I was to write code in an application I was developing and it caused a computer to crash, I would soon become a member of the un-employed.
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  #6  
Old 31-08-2009
MowGreen
 
Posts: n/a
KB972036, which along with KB973879, 'are no longer available'.

See 'Known issues after you install the update' here:
http://support.microsoft.com/kb/972036

The updates have been 'revised' and are being pushed out again:
http://support.microsoft.com/kb/973879
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