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Office Genuine Advantage Notifications (KB949810) fails

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Old 27-08-2009
Joe Kazura
Posts: n/a
Office Genuine Advantage Notifications (KB949810) fails

Builing a Dell O760 with XP Pro SP3 and Office 2007 ...

a new Office Genuine Advantage Notifications update was released on
08/25/2009 and it fails everytime I try to do the update (Microsoft
Update) with error code 0x80070643

This is a clean, fresh install of XP Pro & Office 2007.
Anyone have any ideas as to why this keeps failing?

The WGADiag says all is good ... I'm using our VLK codes for both Win
XP Pro & Office 2007.

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Old 27-08-2009
Posts: n/a
The error is a generic one. Suggest you post this issue here:

Office Genuine Advantage Validation Issues (Office)

went to your suggested site and nothing is being dicused about a failed
install. iam having the same problem, will not install.

You will need to post your own message to the forum.
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Old 13-09-2009
Posts: n/a
I've been Getting the same Notice and it wont install Office Genuine
Advantage Notifications update, i went to the site it told me to, and it
wanted me to download the OGANotifier, The Link Is:
It Tells me to click to download the solution, i downloaded and ran the
appliction. it seemed to be working, then Windows Update tells me i need to
re-download and re-install Office Genuine Advantage Notifications (KB949810).
i dont know why??

I Re-Installed Office Genuine Advantage Notifications (KB949810) on the
Microsoft Windows Update Website and restarted my computer right after, now
it seems to be working fine, i dont get the error message anymore when i boot
my computer, but it still don't say in the "Add/Remove Programs" that It Is
Installed. I can't find it anywhere, exept on my hard drive, in a specific
folder. but it don't say its installed, and Windows Update Says I have it
installed Twice. so i dont know, i hope it keeps working! =o)
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Old 06-10-2009
Join Date: Oct 2009
Posts: 1
Error 0x80070643 al instalar KB949810:
Se debe a que el programador de tareas est? deshabilitado.

Inicio - Ejecutar - services.msc
Programador de tareas - Propiedades
Tipo de inicio - Manual

Microsoft update

He probado todas las soluciones y esta es la ?nica que me funcion?.

Con el programador de tareas habilitado, funciona correctamente.
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Old 25-02-2010
Fahad Alduraibi
Posts: n/a
I had the same problem and found the it was caused by having the service
"Task Scheduler" set to manual. so i started the service then ran the update
and it worked.

So if you have changed the default startup for that service then this could
be the solution.
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Old 06-05-2010
Join Date: May 2010
Posts: 1
I too had a problem with installing OGAN
Task Scheduler service was set to manual
When i started it and then tried to install OGAN it worked a treat
Its great that we have these forums as often microsoft support is anything but
Don't know how you worked out it was down to task scheduler service not being started
way beyond my tech capabilities

I just now signed up just to say thank you very much to Fahad Alduraibi!
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Old 07-08-2010
Posts: n/a
Re: Office Genuine Advantage Notifications (KB949810) fails

I had the same issue with all the same frustrations on this issue.

My copy is valid and activated. After many hours and even a few on the phone with the MS Office Tech person I found a very simple and effective solution. This is only when you DO have a valid copy and that copy shows activated and you're able to get updates for your products but still have only this one that fails.

The real problem is that there is no KB949810 update for Office Genuine Notification.

The solution? So simple you'll cry if you've been working on this for very long.

If you already have the update icon in your task bar, it probably has the yellow shield saying there is one update ready to install, if not, go to windows update and click to CUSTOM to download the updates. After they download, uncheck the box next to the problem update (KB949810) and select install, the next page gives an option to check "do not offer this download again". Close and you're DONE!
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Old 06-10-2010
Join Date: Oct 2010
Posts: 1
Re: Office Genuine Advantage Notifications (KB949810) fails

It worked on my laptop. "Task Scheduler" is to blame.
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