Temporary Folder(s) not deleted after Hotfix

I'm using Windows XP Home (SP2)...

Windows Update installed Hotfix KB954550-v5 and suggested my computer
reboot. After rebooting and checking C:/ drive the hotfix's temporary
directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the hotfix's
files were still there. My computer would not allow manual deletion.

I thought perhaps the hotfix had not installed properly, so I downloaded it
from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it manually.
The same thing happened but produced the folder C:/acd6b4cfb66fe7310f6f2c9db4
containing identical files as the first. These will also not allow manual
deletion.

I now have two temp/install folders on my hard drive comprising 12.1 Meg of
data which will not allow manual deletion, all caused by Microsoft's Hotfix
KB954550-v5.

Please advise how I may delete these directories and remedy this situation.

Restart the computer into Safe Mode to then clean the Temporary files

OR, you could use something like CCleaner (free) that will do all the above
for you in one shot.


Try to remove it with Revo Uninstaller, then run CCleaner's registry cleaner.
<http://www.revouninstaller.com/>

Revo
Try in Tools -> Optimization -. Junk Files Cleaner – Scan - Delete

<http://www.ccleaner.com>
Note, uncheck Yahoos Toolbar
Download the basic version via
<http://www.ccleaner.com/download/builds.aspx>
The basic version does not contain the disgusted Toolbar

All of the above in Safe mode
-=-




"Keifer" wrote:

> I'm using Windows XP Home (SP2)...
>
> Windows Update installed Hotfix KB954550-v5 and suggested my computer
> reboot. After rebooting and checking C:/ drive the hotfix's temporary
> directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the hotfix's
> files were still there. My computer would not allow manual deletion.
>
> I thought perhaps the hotfix had not installed properly, so I downloaded it
> from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it manually.
> The same thing happened but produced the folder C:/acd6b4cfb66fe7310f6f2c9db4
> containing identical files as the first. These will also not allow manual
> deletion.
>
> I now have two temp/install folders on my hard drive comprising 12.1 Meg of
> data which will not allow manual deletion, all caused by Microsoft's Hotfix
> KB954550-v5.
>
> Please advise how I may delete these directories and remedy this situation.

I tried Ccleaner on the Hotfix in Safe Mode. It didn't work. Ccleaner said it
couldn't fine Uninstall.

"Ǝиçεl" wrote:

> Restart the computer into Safe Mode to then clean the Temporary files
>
> OR, you could use something like CCleaner (free) that will do all the above
> for you in one shot.
>
>
> Try to remove it with Revo Uninstaller, then run CCleaner's registry cleaner.
> <http://www.revouninstaller.com/>
>
> Revo
> Try in Tools -> Optimization -. Junk Files Cleaner – Scan - Delete
>
> <http://www.ccleaner.com>
> Note, uncheck Yahoos Toolbar
> Download the basic version via
> <http://www.ccleaner.com/download/builds.aspx>
> The basic version does not contain the disgusted Toolbar
>
> All of the above in Safe mode
> -=-
>
>
>
>
> "Keifer" wrote:
>
> > I'm using Windows XP Home (SP2)...
> >
> > Windows Update installed Hotfix KB954550-v5 and suggested my computer
> > reboot. After rebooting and checking C:/ drive the hotfix's temporary
> > directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the hotfix's
> > files were still there. My computer would not allow manual deletion.
> >
> > I thought perhaps the hotfix had not installed properly, so I downloaded it
> > from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it manually.
> > The same thing happened but produced the folder C:/acd6b4cfb66fe7310f6f2c9db4
> > containing identical files as the first. These will also not allow manual
> > deletion.
> >
> > I now have two temp/install folders on my hard drive comprising 12.1 Meg of
> > data which will not allow manual deletion, all caused by Microsoft's Hotfix
> > KB954550-v5.
> >
> > Please advise how I may delete these directories and remedy this situation.

Keifer wrote:
:: I'm using Windows XP Home (SP2)...
::
:: Windows Update installed Hotfix KB954550-v5 and suggested my computer
:: reboot. After rebooting and checking C:/ drive the hotfix's temporary
:: directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the
:: hotfix's files were still there. My computer would not allow manual
:: deletion.
::
:: I thought perhaps the hotfix had not installed properly, so I
:: downloaded it from »support.microsoft.com/hotfix/KBH···ln=en-us and
:: installed it manually. The same thing happened but produced the
:: folder C:/acd6b4cfb66fe7310f6f2c9db4 containing identical files as
:: the first. These will also not allow manual deletion.
::
:: I now have two temp/install folders on my hard drive comprising 12.1
:: Meg of data which will not allow manual deletion, all caused by
:: Microsoft's Hotfix KB954550-v5.
::
:: Please advise how I may delete these directories and remedy this
:: situation.


Try taking ownership and then deleting -

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/kb/308421

NOTE: You must be logged on to the computer using an account that has
administrative privileges. If you are running Windows XP Home Edition, in
order to have access to the Security tab, you must first start in Safe Mode
and log on with an account that has Administrative rights.


Please make sure that the update is installed and what you're deleting is
the temporary files only.

--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

Start in safe mode and login as an Administrator
Follow these directions to take ownership.
Then you will have option to delete.
I emptied recycle bin before restarting.
HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/kb/308421

mae

"Keifer" <Keifer@discussions.microsoft.com> wrote in message
news:D10A1B0E-3E6B-4F0F-9A37-5EEF5AFBFC22@microsoft.com...
| I'm using Windows XP Home (SP2)...
|
| Windows Update installed Hotfix KB954550-v5 and suggested my computer
| reboot. After rebooting and checking C:/ drive the hotfix's temporary
| directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the
hotfix's
| files were still there. My computer would not allow manual deletion.
|
| I thought perhaps the hotfix had not installed properly, so I
downloaded it
| from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it
manually.
| The same thing happened but produced the folder
C:/acd6b4cfb66fe7310f6f2c9db4
| containing identical files as the first. These will also not allow
manual
| deletion.
|
| I now have two temp/install folders on my hard drive comprising 12.1
Meg of
| data which will not allow manual deletion, all caused by Microsoft's
Hotfix
| KB954550-v5.
|
| Please advise how I may delete these directories and remedy this
situation.

I don't have a "Security" tab under "Properties" Mae, for either the folders
or the files.

"mae" wrote:

> Start in safe mode and login as an Administrator
> Follow these directions to take ownership.
> Then you will have option to delete.
> I emptied recycle bin before restarting.
> HOW TO: Take Ownership of a File or Folder in Windows XP
> http://support.microsoft.com/kb/308421
>
> mae
>
> "Keifer" <Keifer@discussions.microsoft.com> wrote in message
> news:D10A1B0E-3E6B-4F0F-9A37-5EEF5AFBFC22@microsoft.com...
> | I'm using Windows XP Home (SP2)...
> |
> | Windows Update installed Hotfix KB954550-v5 and suggested my computer
> | reboot. After rebooting and checking C:/ drive the hotfix's temporary
> | directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the
> hotfix's
> | files were still there. My computer would not allow manual deletion.
> |
> | I thought perhaps the hotfix had not installed properly, so I
> downloaded it
> | from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it
> manually.
> | The same thing happened but produced the folder
> C:/acd6b4cfb66fe7310f6f2c9db4
> | containing identical files as the first. These will also not allow
> manual
> | deletion.
> |
> | I now have two temp/install folders on my hard drive comprising 12.1
> Meg of
> | data which will not allow manual deletion, all caused by Microsoft's
> Hotfix
> | KB954550-v5.
> |
> | Please advise how I may delete these directories and remedy this
> situation.
>
>

There is no Administrator account showing when you boot to Safe Mode ?
To be clear here, there should be a *separate* Administrator account you
can log onto showing when the system boots to Safe Mode.
Not to be confused with *your* User Account which has Admin privileges.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



Keifer wrote:

> I don't have a "Security" tab under "Properties" Mae, for either the folders
> or the files.
>
> "mae" wrote:
>
>
>>Start in safe mode and login as an Administrator
>>Follow these directions to take ownership.
>>Then you will have option to delete.
>>I emptied recycle bin before restarting.
>>HOW TO: Take Ownership of a File or Folder in Windows XP
>>http://support.microsoft.com/kb/308421
>>
>>mae
>>
>>"Keifer" <Keifer@discussions.microsoft.com> wrote in message
>>news:D10A1B0E-3E6B-4F0F-9A37-5EEF5AFBFC22@microsoft.com...
>>| I'm using Windows XP Home (SP2)...
>>|
>>| Windows Update installed Hotfix KB954550-v5 and suggested my computer
>>| reboot. After rebooting and checking C:/ drive the hotfix's temporary
>>| directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the
>>hotfix's
>>| files were still there. My computer would not allow manual deletion.
>>|
>>| I thought perhaps the hotfix had not installed properly, so I
>>downloaded it
>>| from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it
>>manually.
>>| The same thing happened but produced the folder
>>C:/acd6b4cfb66fe7310f6f2c9db4
>>| containing identical files as the first. These will also not allow
>>manual
>>| deletion.
>>|
>>| I now have two temp/install folders on my hard drive comprising 12.1
>>Meg of
>>| data which will not allow manual deletion, all caused by Microsoft's
>>Hotfix
>>| KB954550-v5.
>>|
>>| Please advise how I may delete these directories and remedy this
>>situation.
>>
>>

DONE!!!

That was the problem MowGreen. I booted to "Safe" mode and logged in as
Administrator, then followed Mae's page of instructions which done the trick.

Both directories and all files gone! God bless you guys...

Keith

"MowGreen" wrote:

> There is no Administrator account showing when you boot to Safe Mode ?
> To be clear here, there should be a *separate* Administrator account you
> can log onto showing when the system boots to Safe Mode.
> Not to be confused with *your* User Account which has Admin privileges.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Keifer wrote:
>
> > I don't have a "Security" tab under "Properties" Mae, for either the folders
> > or the files.
> >
> > "mae" wrote:
> >
> >
> >>Start in safe mode and login as an Administrator
> >>Follow these directions to take ownership.
> >>Then you will have option to delete.
> >>I emptied recycle bin before restarting.
> >>HOW TO: Take Ownership of a File or Folder in Windows XP
> >>http://support.microsoft.com/kb/308421
> >>
> >>mae
> >>
> >>"Keifer" <Keifer@discussions.microsoft.com> wrote in message
> >>news:D10A1B0E-3E6B-4F0F-9A37-5EEF5AFBFC22@microsoft.com...
> >>| I'm using Windows XP Home (SP2)...
> >>|
> >>| Windows Update installed Hotfix KB954550-v5 and suggested my computer
> >>| reboot. After rebooting and checking C:/ drive the hotfix's temporary
> >>| directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the
> >>hotfix's
> >>| files were still there. My computer would not allow manual deletion.
> >>|
> >>| I thought perhaps the hotfix had not installed properly, so I
> >>downloaded it
> >>| from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it
> >>manually.
> >>| The same thing happened but produced the folder
> >>C:/acd6b4cfb66fe7310f6f2c9db4
> >>| containing identical files as the first. These will also not allow
> >>manual
> >>| deletion.
> >>|
> >>| I now have two temp/install folders on my hard drive comprising 12.1
> >>Meg of
> >>| data which will not allow manual deletion, all caused by Microsoft's
> >>Hotfix
> >>| KB954550-v5.
> >>|
> >>| Please advise how I may delete these directories and remedy this
> >>situation.
> >>
> >>
>

I don't know what made me try this, but it worked and it's simpler than the
other proposals.
Rather than trying to delete the folders, delete the files in them first.
They will delete. (I'm logged in as Admin).
..... then... the folders can be deleted.
Weird but so.


"Keifer" wrote:

> I'm using Windows XP Home (SP2)...
>
> Windows Update installed Hotfix KB954550-v5 and suggested my computer
> reboot. After rebooting and checking C:/ drive the hotfix's temporary
> directory c:/1ec5d64c33d393f6cb3c0897155f77 containing all of the hotfix's
> files were still there. My computer would not allow manual deletion.
>
> I thought perhaps the hotfix had not installed properly, so I downloaded it
> from »support.microsoft.com/hotfix/KBH···ln=en-us and installed it manually.
> The same thing happened but produced the folder C:/acd6b4cfb66fe7310f6f2c9db4
> containing identical files as the first. These will also not allow manual
> deletion.
>
> I now have two temp/install folders on my hard drive comprising 12.1 Meg of
> data which will not allow manual deletion, all caused by Microsoft's Hotfix
> KB954550-v5.
>
> Please advise how I may delete these directories and remedy this situation.