Update page won't show:-[Error number: 0x80070002]

I can't get windows update to work at all.

DUG853 wrote:

> I can't get windows update to work at all.


Which edition of Windows; what Service Packs have been applied ?

How to ask a question
http://support.microsoft.com/kb/555375

Please read the above and provide pertinent information so that someone
will be able to provide you with some assistance.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

Sorry, I forgot that part.

I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit

"MowGreen" wrote:

> DUG853 wrote:
>
> > I can't get windows update to work at all.
>
>
> Which edition of Windows; what Service Packs have been applied ?
>
> How to ask a question
> http://support.microsoft.com/kb/555375
>
> Please read the above and provide pertinent information so that someone
> will be able to provide you with some assistance.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>

No problem. The error code means there's a file missing or security
software is preventing the update server from accessing the file.

If this issue is new, suggest you see:

Description of the System Update Readiness Tool for Windows Vista, for
Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
for Windows 7 Release Candidate
http://support.microsoft.com/kb/947821

Download the System Update Readiness Tool for Vista 32bit:
http://www.microsoft.com/downloads/d...0-b2903257f1fd

And run it according to the instructions.
The logs it creates are enumerated in the KB article IF it can not
resolve the issue.


MowGreen
================
*-343-* FDNY
Never Forgotten
================






DUG853 wrote:

> Sorry, I forgot that part.
>
> I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
>
> "MowGreen" wrote:
>
>
>>DUG853 wrote:
>>
>>
>>>I can't get windows update to work at all.
>>
>>
>>Which edition of Windows; what Service Packs have been applied ?
>>
>>How to ask a question
>>http://support.microsoft.com/kb/555375
>>
>>Please read the above and provide pertinent information so that someone
>>will be able to provide you with some assistance.
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>

The response was something like: "This update doesn't apply to your system"

I don't find the logs referenced on my system.

"MowGreen" wrote:

> No problem. The error code means there's a file missing or security
> software is preventing the update server from accessing the file.
>
> If this issue is new, suggest you see:
>
> Description of the System Update Readiness Tool for Windows Vista, for
> Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
> for Windows 7 Release Candidate
> http://support.microsoft.com/kb/947821
>
> Download the System Update Readiness Tool for Vista 32bit:
> http://www.microsoft.com/downloads/d...0-b2903257f1fd
>
> And run it according to the instructions.
> The logs it creates are enumerated in the KB article IF it can not
> resolve the issue.
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
>
>
>
>
>
> DUG853 wrote:
>
> > Sorry, I forgot that part.
> >
> > I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
> >
> > "MowGreen" wrote:
> >
> >
> >>DUG853 wrote:
> >>
> >>
> >>>I can't get windows update to work at all.
> >>
> >>
> >>Which edition of Windows; what Service Packs have been applied ?
> >>
> >>How to ask a question
> >>http://support.microsoft.com/kb/555375
> >>
> >>Please read the above and provide pertinent information so that someone
> >>will be able to provide you with some assistance.
> >>
> >>
> >>MowGreen
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
>

What is the installed antivirus/security suite and is a 3rd party
firewall being used ?

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



DUG853 wrote:

> The response was something like: "This update doesn't apply to your system"
>
> I don't find the logs referenced on my system.
>
> "MowGreen" wrote:
>
>
>>No problem. The error code means there's a file missing or security
>>software is preventing the update server from accessing the file.
>>
>>If this issue is new, suggest you see:
>>
>>Description of the System Update Readiness Tool for Windows Vista, for
>>Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
>>for Windows 7 Release Candidate
>>http://support.microsoft.com/kb/947821
>>
>>Download the System Update Readiness Tool for Vista 32bit:
>>http://www.microsoft.com/downloads/d...0-b2903257f1fd
>>
>>And run it according to the instructions.
>>The logs it creates are enumerated in the KB article IF it can not
>>resolve the issue.
>>
>>
>>MowGreen
>>================
>> *-343-* FDNY
>>Never Forgotten
>>================
>>
>>
>>
>>
>>
>>
>>DUG853 wrote:
>>
>>
>>>Sorry, I forgot that part.
>>>
>>>I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
>>>
>>>"MowGreen" wrote:
>>>
>>>
>>>
>>>>DUG853 wrote:
>>>>
>>>>
>>>>
>>>>>I can't get windows update to work at all.
>>>>
>>>>
>>>>Which edition of Windows; what Service Packs have been applied ?
>>>>
>>>>How to ask a question
>>>>http://support.microsoft.com/kb/555375
>>>>
>>>>Please read the above and provide pertinent information so that someone
>>>>will be able to provide you with some assistance.
>>>>
>>>>
>>>>MowGreen
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>

It's the Cox Security Suite and it has MdAfee Virus Scan and McAfee Personal
Firewall installed.

The Windows Firewall is turned off.

"MowGreen" wrote:

> What is the installed antivirus/security suite and is a 3rd party
> firewall being used ?
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> DUG853 wrote:
>
> > The response was something like: "This update doesn't apply to your system"
> >
> > I don't find the logs referenced on my system.
> >
> > "MowGreen" wrote:
> >
> >
> >>No problem. The error code means there's a file missing or security
> >>software is preventing the update server from accessing the file.
> >>
> >>If this issue is new, suggest you see:
> >>
> >>Description of the System Update Readiness Tool for Windows Vista, for
> >>Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
> >>for Windows 7 Release Candidate
> >>http://support.microsoft.com/kb/947821
> >>
> >>Download the System Update Readiness Tool for Vista 32bit:
> >>http://www.microsoft.com/downloads/d...0-b2903257f1fd
> >>
> >>And run it according to the instructions.
> >>The logs it creates are enumerated in the KB article IF it can not
> >>resolve the issue.
> >>
> >>
> >>MowGreen
> >>================
> >> *-343-* FDNY
> >>Never Forgotten
> >>================
> >>
> >>
> >>
> >>
> >>
> >>
> >>DUG853 wrote:
> >>
> >>
> >>>Sorry, I forgot that part.
> >>>
> >>>I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
> >>>
> >>>"MowGreen" wrote:
> >>>
> >>>
> >>>
> >>>>DUG853 wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I can't get windows update to work at all.
> >>>>
> >>>>
> >>>>Which edition of Windows; what Service Packs have been applied ?
> >>>>
> >>>>How to ask a question
> >>>>http://support.microsoft.com/kb/555375
> >>>>
> >>>>Please read the above and provide pertinent information so that someone
> >>>>will be able to provide you with some assistance.
> >>>>
> >>>>
> >>>>MowGreen
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>
>

<kibbitz>
> It's the Cox Security Suite

AKA McAfee Security Center freebie?

Has another McAfee application or a Norton application ever been installed
on this machine (e.g., a free-trial version that came preinstalled when you
bought it)?
</kibbitz>


DUG853 wrote:
> It's the Cox Security Suite and it has MdAfee Virus Scan and McAfee
> Personal Firewall installed.
>
> The Windows Firewall is turned off.
>
> "MowGreen" wrote:
>> What is the installed antivirus/security suite and is a 3rd party
>> firewall being used ?
>>
>> DUG853 wrote:
>>> The response was something like: "This update doesn't apply to your
>>> system"
>>>
>>> I don't find the logs referenced on my system.
>>>
>>> "MowGreen" wrote:
>>>> No problem. The error code means there's a file missing or security
>>>> software is preventing the update server from accessing the file.
>>>>
>>>> If this issue is new, suggest you see:
>>>>
>>>> Description of the System Update Readiness Tool for Windows Vista, for
>>>> Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
>>>> for Windows 7 Release Candidate
>>>> http://support.microsoft.com/kb/947821
>>>>
>>>> Download the System Update Readiness Tool for Vista 32bit:
>>>> http://www.microsoft.com/downloads/d...0-b2903257f1fd
>>>>
>>>> And run it according to the instructions.
>>>> The logs it creates are enumerated in the KB article IF it can not
>>>> resolve the issue.
>>>>
>>>>
>>>> MowGreen
>>>> ================
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ================
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> DUG853 wrote:
>>>>
>>>>
>>>>> Sorry, I forgot that part.
>>>>>
>>>>> I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
>>>>>
>>>>> "MowGreen" wrote:
>>>>>
>>>>>
>>>>>
>>>>>> DUG853 wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>> I can't get windows update to work at all.
>>>>>>
>>>>>>
>>>>>> Which edition of Windows; what Service Packs have been applied ?
>>>>>>
>>>>>> How to ask a question
>>>>>> http://support.microsoft.com/kb/555375
>>>>>>
>>>>>> Please read the above and provide pertinent information so that
>>>>>> someone
>>>>>> will be able to provide you with some assistance.
>>>>>>
>>>>>>
>>>>>> MowGreen
>>>>>> ===============
>>>>>> *-343-* FDNY
>>>>>> Never Forgotten
>>>>>> ===============

> Cox Security Suite Powered by McAfee® is included free with your Cox High Speed Internet Service.

It's the same thing.

> Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will
> be error-free, free from interruptions or other failures.

The updating issue is being caused by the "free" McAfee software. I take
it this "software" is only available to install online, there is no way
to download and install it, correct ?
If you want the system to be able to update you'll need to uninstall
McAfee, run their clean up tool, and then install an antivirus that is
compatible with Vista.

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Free compatible antivirus software:

Avast
http://www.avast.com/eng/download-avast-home.html

Avira AntiVir Personal
http://www.free-av.com/en/download/index.html

Free firewall:

Online Armor
http://www.tallemu.com/free-firewall...-software.html


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============




PA Bear [MS MVP] wrote:

> <kibbitz>
>
>> It's the Cox Security Suite
>
>
> AKA McAfee Security Center freebie?
>
> Has another McAfee application or a Norton application ever been
> installed on this machine (e.g., a free-trial version that came
> preinstalled when you bought it)?
> </kibbitz>
>
>
> DUG853 wrote:
>
>> It's the Cox Security Suite and it has MdAfee Virus Scan and McAfee
>> Personal Firewall installed.
>>
>> The Windows Firewall is turned off.
>>
>> "MowGreen" wrote:
>>
>>> What is the installed antivirus/security suite and is a 3rd party
>>> firewall being used ?
>>>
>>> DUG853 wrote:
>>>
>>>> The response was something like: "This update doesn't apply to your
>>>> system"
>>>>
>>>> I don't find the logs referenced on my system.
>>>>
>>>> "MowGreen" wrote:
>>>>
>>>>> No problem. The error code means there's a file missing or security
>>>>> software is preventing the update server from accessing the file.
>>>>>
>>>>> If this issue is new, suggest you see:
>>>>>
>>>>> Description of the System Update Readiness Tool for Windows Vista, for
>>>>> Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and
>>>>> for Windows 7 Release Candidate
>>>>> http://support.microsoft.com/kb/947821
>>>>>
>>>>> Download the System Update Readiness Tool for Vista 32bit:
>>>>> http://www.microsoft.com/downloads/d...0-b2903257f1fd
>>>>>
>>>>>
>>>>> And run it according to the instructions.
>>>>> The logs it creates are enumerated in the KB article IF it can not
>>>>> resolve the issue.
>>>>>
>>>>>
>>>>> MowGreen
>>>>> ================
>>>>> *-343-* FDNY
>>>>> Never Forgotten
>>>>> ================
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> DUG853 wrote:
>>>>>
>>>>>
>>>>>> Sorry, I forgot that part.
>>>>>>
>>>>>> I'm running Windows Vista Version/Build 6.0 Service pack 1 32 bit
>>>>>>
>>>>>> "MowGreen" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>> DUG853 wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> I can't get windows update to work at all.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Which edition of Windows; what Service Packs have been applied ?
>>>>>>>
>>>>>>> How to ask a question
>>>>>>> http://support.microsoft.com/kb/555375
>>>>>>>
>>>>>>> Please read the above and provide pertinent information so that
>>>>>>> someone
>>>>>>> will be able to provide you with some assistance.
>>>>>>>
>>>>>>>
>>>>>>> MowGreen
>>>>>>> ===============
>>>>>>> *-343-* FDNY
>>>>>>> Never Forgotten
>>>>>>> ===============
>
>