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vista SP2 stage 3 of 3, 0% complete - endless loop

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Old 22-07-2009
Posts: n/a
vista SP2 stage 3 of 3, 0% complete - endless loop

EVERY time BF turns on computer he got message: " configuring
updates stage 3 of 3, 0% installed, do not shut off computer." Because
Windows Update had downloaded 0 % even after 1 hour so, he shut off computer
and restarted it again. Now it is in a continuous loop. Every time the PC
reboots it says update 3 of 3, 0% installed etc, and then it
continues to message "Wait for the Windows Install..." after a
couple of minutes the server reboots and starts all over with update 3 of 3.
Pressing F10 to get "safe mode" options results in the black screen with
options, but no matter which option is highlighted (safe mode,
safe mode with networking, or safe mode with Command prompt), it defaults to
a normal startup, (cannot get to 'restore to an earlier point' page) then
the windows screen comes on saying " configuring
updates stage 3 of 3, 0% installed, do not shut off computer and the entire
loop happens again, with or without him shutting it off. Everything is
frozen, he cannot move mouse, cursor, cannot
get windows task manager Ctrl/Alt/Del. pressing buttons, nothingworks. How
can he get out of this endless loop? We've checked all physical connections:
BF has lost install CD (already). So, other than going to repair shop to
have Vista re-installed, do you have any ideas? ( I use XP, not Vista and am
trying to get info for him). I've suggested (if he gets out of
loop, somehow) that he not get automatic updates, but instead, asks for
notification so he can review.

Thanks for any help

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Old 22-07-2009
PA Bear [MS MVP]
Posts: n/a
Re: vista SP2 stage 3 of 3, 0% complete - endless loop

Assuming this is happening when Automatic Updates is attempting to install

Description of the Windows Vista and Windows Server 2008 installation
software feature update released April 28, 2009
[BF may need to install this manually]

The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista
[BF may need to try the various Resolution Methods; start with #3]

If still no joy...

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).

You'll find additional support for Vista SP2 issues in these forums:

?€? http://social.answers.microsoft.com/...stawu/threads/

?€? http://social.answers.microsoft.com/...nstall/threads

?€? http://social.technet.microsoft.com/...stasp/threads/

Installation Tips:

?€? Your computer will restart several times during the installation process:
Make certain you've saved your work and closed all open applications before
beginning the install.

?€? Disable (1) your anti-virus application, (2) any real-time system
protections afforded by any anti-spyware applications (except Defender), &
(3) your third-party firewall (if any) and then (4) enable the Windows
Firewall _before installing or uninstalling_ Vista SP2.

?€? The installation process can take an hour or more: If you're installing
SP2 on a portable computer, make sure that you plug-in the power cord and
have the battery inserted into its bay.

?€? Vista SP1 is a prerequisite for installing SP2. If you use Windows Update
or the Automatic Update feature in Windows Vista, you will not be offered
the option to install SP2 until you first install SP1.
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Old 22-07-2009
Posts: n/a
try to boot a windows live cd and run a defrag

i would boot a windows live cd and run defrag then reboot from hd
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Old 28-07-2009
Posts: n/a
Re: vista SP2 stage 3 of 3, 0% complete - endless loop

Here is a tip---if you installed the SP.2 while in safe mode and then
restarted and got that message about step 3 of 3 at 0%, put the computer
back in safe mode and it will go on with the install...mine jumped right
to 39% after putting it back in safe mode (I forgot I started the
install in safe mode). Hope this helps!
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Old 06-10-2009
Lary OConnor
Posts: n/a

turn computer off restart hold down f8 key start computer in safe mode, run system restore.
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