Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: , , , , , ,

Sponsored Links



0x80070005 error

Windows Update


Reply
 
Thread Tools Search this Thread
  #1  
Old 15-07-2009
Jim G
 
Posts: n/a
sorry for bad message - both KB971633 and KB961371 updates fail to install
with the subject error. My system is
-- Windows XP Professional Service Pack 3 (build 2600)

Here are the respective update logs:

KB971633:

3.405: 2009/07/14 13:25:58.102 (local)
3.405:
C:\WINDOWS\SoftwareDistribution\Download\81038344b87b588eeda597731a587b20\update\update.exe (version 6.3.13.0)
3.415: Hotfix started with following command line: /si
/ParentInfo:9b3bdc1fdddd124bbc4455e6653ca9ff
3.415: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.415: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.815: DoInstallation: CleanPFR failed: 0x2
3.815: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.825: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.825: SetProductTypes: InfProductBuildType=BuildType.IP
3.825: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.855: Express: 190,124 bytes were downloaded.
4.516: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
4.586: KB971633 installation did not complete.
4.586: Update.exe extended error code = 0xf201

------------------------
KB961371:

1.302:
================================================================================
1.302: 2009/07/14 13:25:47.887 (local)
1.302:
C:\WINDOWS\SoftwareDistribution\Download\a8f719597d97278e8d5205d44676da41\update\update.exe (version 6.3.13.0)
1.302: Hotfix started with following command line: /si
/ParentInfo:3476b137b84537408869b2a3b8f7db65
1.302: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.302: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: DoInstallation: CleanPFR failed: 0x2
1.652: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.652: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: SetProductTypes: InfProductBuildType=BuildType.IP
1.652: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.662: Express: 55,480 bytes were downloaded.
1.773: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
1.803: KB961371 installation did not complete.
1.803: Update.exe extended error code = 0xf201
Reply With Quote
  #2  
Old 15-07-2009
TaurArian
 
Posts: n/a
Re: 0x80070005 error

One of the most common causes of this error code is the Anti Virus and Anti
Spyware software programs running on the computer.

You can try turning them off and then try the updates again. Keep the
firewall on though.

Virus scanning recommendations for computers that are running Windows Server
2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

Solving setup errors by using the SubInACL tool to repair file and registry
permissions
http://blogs.msdn.com/astebner/archi...04/739820.aspx
Reply With Quote
  #3  
Old 15-07-2009
Jim G
 
Posts: n/a
Re: 0x80070005 error

Kudos and thanx TaurArian. After I stopped 'Spybot Search and Destroy' and
re-applied the two updates, they both installed correctly. The anti-spyware
program was preventing the registry from being updated.
Reply With Quote
  #4  
Old 16-07-2009
TaurArian
 
Posts: n/a
Re: 0x80070005 error

Thanks Jim for updating the thread. This may help others who are running the
same programs and are receiving the access denied error.
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "0x80070005 error"
Thread Thread Starter Forum Replies Last Post
error code 0x80070005 jhoycenitz Windows Update 7 30-04-2011 01:43 AM
error 0x80070005 tobimaro Windows Update 6 01-10-2009 09:29 PM
Error 0x80070005 Chris V. Windows Update 10 23-12-2008 11:07 PM
msxml3.dll error 0x80070005 philhand MediaCenter 4 28-11-2008 09:49 AM
Solution for the 0x80070005 Error Dr.Jones Tips & Tweaks 0 14-08-2008 05:13 PM


All times are GMT +5.5. The time now is 10:32 AM.