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0x80070005 error

Windows Update


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  #1  
Old 15-07-2009
Jim G
 
Posts: n/a
sorry for bad message - both KB971633 and KB961371 updates fail to install
with the subject error. My system is
-- Windows XP Professional Service Pack 3 (build 2600)

Here are the respective update logs:

KB971633:

3.405: 2009/07/14 13:25:58.102 (local)
3.405:
C:\WINDOWS\SoftwareDistribution\Download\81038344b 87b588eeda597731a587b20\update\update.exe (version 6.3.13.0)
3.415: Hotfix started with following command line: /si
/ParentInfo:9b3bdc1fdddd124bbc4455e6653ca9ff
3.415: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.415: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.815: DoInstallation: CleanPFR failed: 0x2
3.815: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.825: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.825: SetProductTypes: InfProductBuildType=BuildType.IP
3.825: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.855: Express: 190,124 bytes were downloaded.
4.516: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
4.586: KB971633 installation did not complete.
4.586: Update.exe extended error code = 0xf201

------------------------
KB961371:

1.302:
================================================== ==============================
1.302: 2009/07/14 13:25:47.887 (local)
1.302:
C:\WINDOWS\SoftwareDistribution\Download\a8f719597 d97278e8d5205d44676da41\update\update.exe (version 6.3.13.0)
1.302: Hotfix started with following command line: /si
/ParentInfo:3476b137b84537408869b2a3b8f7db65
1.302: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.302: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: DoInstallation: CleanPFR failed: 0x2
1.652: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.652: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: SetProductTypes: InfProductBuildType=BuildType.IP
1.652: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.662: Express: 55,480 bytes were downloaded.
1.773: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
1.803: KB961371 installation did not complete.
1.803: Update.exe extended error code = 0xf201

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  #2  
Old 15-07-2009
TaurArian
 
Posts: n/a
Re: 0x80070005 error

One of the most common causes of this error code is the Anti Virus and Anti
Spyware software programs running on the computer.

You can try turning them off and then try the updates again. Keep the
firewall on though.

Virus scanning recommendations for computers that are running Windows Server
2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

Solving setup errors by using the SubInACL tool to repair file and registry
permissions
http://blogs.msdn.com/astebner/archi...04/739820.aspx

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  #3  
Old 15-07-2009
Jim G
 
Posts: n/a
Re: 0x80070005 error

Kudos and thanx TaurArian. After I stopped 'Spybot Search and Destroy' and
re-applied the two updates, they both installed correctly. The anti-spyware
program was preventing the registry from being updated.

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  #4  
Old 16-07-2009
TaurArian
 
Posts: n/a
Re: 0x80070005 error

Thanks Jim for updating the thread. This may help others who are running the
same programs and are receiving the access denied error.

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