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| Tags: 0x80070005, 0xf201, error code, kb961371, kb971633, service pack 3, windows xp |
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#1
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sorry for bad message - both KB971633 and KB961371 updates fail to install with the subject error. My system is -- Windows XP Professional Service Pack 3 (build 2600) Here are the respective update logs: KB971633: 3.405: 2009/07/14 13:25:58.102 (local) 3.405: C:\WINDOWS\SoftwareDistribution\Download\81038344b87b588eeda597731a587b20\update\update.exe (version 6.3.13.0) 3.415: Hotfix started with following command line: /si /ParentInfo:9b3bdc1fdddd124bbc4455e6653ca9ff 3.415: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2 3.415: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2 3.815: DoInstallation: CleanPFR failed: 0x2 3.815: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2 3.825: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2 3.825: SetProductTypes: InfProductBuildType=BuildType.IP 3.825: SetAltOsLoaderPath: No section uses DirId 65701; done. 3.855: Express: 190,124 bytes were downloaded. 4.516: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL 4.586: KB971633 installation did not complete. 4.586: Update.exe extended error code = 0xf201 ------------------------ KB961371: 1.302: ================================================================================ 1.302: 2009/07/14 13:25:47.887 (local) 1.302: C:\WINDOWS\SoftwareDistribution\Download\a8f719597d97278e8d5205d44676da41\update\update.exe (version 6.3.13.0) 1.302: Hotfix started with following command line: /si /ParentInfo:3476b137b84537408869b2a3b8f7db65 1.302: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2 1.302: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2 1.652: DoInstallation: CleanPFR failed: 0x2 1.652: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2 1.652: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2 1.652: SetProductTypes: InfProductBuildType=BuildType.IP 1.652: SetAltOsLoaderPath: No section uses DirId 65701; done. 1.662: Express: 55,480 bytes were downloaded. 1.773: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL 1.803: KB961371 installation did not complete. 1.803: Update.exe extended error code = 0xf201 |
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#2
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| Re: 0x80070005 error
One of the most common causes of this error code is the Anti Virus and Anti Spyware software programs running on the computer. You can try turning them off and then try the updates again. Keep the firewall on though. Virus scanning recommendations for computers that are running Windows Server 2003, Windows 2000, or Windows XP http://support.microsoft.com/kb/822158 How to reset security settings back to the defaults http://support.microsoft.com/kb/313222 Solving setup errors by using the SubInACL tool to repair file and registry permissions http://blogs.msdn.com/astebner/archi...04/739820.aspx |
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#3
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| Re: 0x80070005 error
Kudos and thanx TaurArian. After I stopped 'Spybot Search and Destroy' and re-applied the two updates, they both installed correctly. The anti-spyware program was preventing the registry from being updated. |
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#4
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| Re: 0x80070005 error
Thanks Jim for updating the thread. This may help others who are running the same programs and are receiving the access denied error. |
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