Getting Error number: 0x80072EE2 and 0x80072efe

Hi,

I have an issue regarding my WSUS updates. The windows WSUS client has
stoped downlaoding upates from the server (error log below). Im getting an
0x80072EE2 and 0x80072efe error. I've also tried to reslove the issue with no
luck. Here is what has been done:

1) Disabled the Firewall (windows and hardware)
2) Disabled Symantec Endpoint Protection (by right clicking on the icon in
the icon try and choosing disable), Removed Symantec Endpoint Protection
3) Played with the Automatic Update Service and the BITS service (restarted,
set to Automatic)
4) Did forced updates
5) Looked at http://support.microsoft.com/kb/836941/en-us
6) I can ping, tracert the WSUS server from my box, no proxy server installed
7) Followed instructions as per:
http://social.technet.microsoft.com/...-c8f1e97c71d5/
8) WSUS Server is controlled by the ISP and they tell me all is well.
9) Deleted the distribution folder

Updates use to work previousely, howeverly they just recently stop working.
Furthermore, the server has no problems updating for the MS Windows Update
site.

Server OS: Windows 2003 SP2 Web Edition

Any advice would be appreciated.

Regards
dojob

Windows Update Error Log
------------------------------>
2009-05-31 17:27:39:578 892 868 AU #############
2009-05-31 17:27:39:578 892 868 AU ## START ## AU: Search for updates
2009-05-31 17:27:39:578 892 868 AU #########
2009-05-31 17:27:39:578 892 868 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {9EF71872-CB7A-4F10-AF01-288268B36392}]
2009-05-31 17:27:39:578 892 cc0 Agent *************
2009-05-31 17:27:39:578 892 cc0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-05-31 17:27:39:578 892 cc0 Agent *********
2009-05-31 17:27:39:578 892 cc0 Agent * Online = Yes; Ignore download
priority = No
2009-05-31 17:27:39:578 892 cc0 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-05-31 17:27:39:578 892 cc0 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-05-31 17:27:39:578 892 cc0 Agent * Search Scope = {Machine}
2009-05-31 17:27:39:578 892 cc0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-31 17:27:39:578 892 cc0 Misc Microsoft signed: Yes
2009-05-31 17:28:22:187 892 cc0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-31 17:28:22:187 892 cc0 Misc Microsoft signed: Yes
2009-05-31 17:28:22:203 892 cc0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2009-05-31 17:28:22:203 892 cc0 Misc Microsoft signed: Yes
2009-05-31 17:28:22:218 892 cc0 Setup *********** Setup: Checking whether
self-update is required ***********
2009-05-31 17:28:22:218 892 cc0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-31 17:28:22:218 892 cc0 Setup * IsUpdateRequired = No
2009-05-31 17:28:24:187 892 cc0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-05-31 17:28:24:187 892 cc0 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://41.203.XX.YYY/ClientWebService/client.asmx
2009-05-31 17:28:24:281 892 cc0 PT WARNING: Cached cookie has expired or new
PID is available
2009-05-31 17:28:24:281 892 cc0 PT Initializing simple targeting cookie,
clientId = 3eed87c2-b6ba-4c9e-b43b-df68a2796e5a, target group = Company, DNS
name = wwwcomputer
2009-05-31 17:28:24:281 892 cc0 PT Server URL =
http://41.203.XX.YYY/SimpleAuthWebSe...impleAuth.asmx
2009-05-31 17:29:24:796 892 cc0 Misc WARNING: Send failed with hr = 80072ee2.
2009-05-31 17:29:24:796 892 cc0 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-31 17:29:24:796 892 cc0 PT + Last proxy send request failed with hr
= 0x80072EE2, HTTP status code = 0
2009-05-31 17:29:24:796 892 cc0 PT + Caller provided credentials = No
2009-05-31 17:29:24:796 892 cc0 PT + Impersonate flags = 0
2009-05-31 17:29:24:796 892 cc0 PT + Possible authorization schemes used =
2009-05-31 17:29:24:796 892 cc0 PT WARNING: GetAuthorizationCookie failure,
error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
code = 200
2009-05-31 17:29:24:796 892 cc0 PT WARNING: Failed to initialize Simple
Targeting Cookie: 0x80072ee2
2009-05-31 17:29:24:796 892 cc0 PT WARNING: PopulateAuthCookies failed:
0x80072ee2
2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshCookie failed: 0x80072ee2
2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshPTState failed: 0x80072ee2
2009-05-31 17:29:24:796 892 cc0 PT WARNING: Sync of Updates: 0x80072ee2
2009-05-31 17:29:24:796 892 cc0 PT WARNING: SyncServerUpdatesInternal
failed: 0x80072ee2
2009-05-31 17:29:24:796 892 cc0 Agent * WARNING: Failed to synchronize,
error = 0x80072EE2
2009-05-31 17:29:24:828 892 cc0 Agent * WARNING: Exit code = 0x80072EE2
2009-05-31 17:29:24:828 892 cc0 Agent *********
2009-05-31 17:29:24:828 892 cc0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-05-31 17:29:24:828 892 cc0 Agent *************
-------------------------------------->
End Error Log

-------------------------------------->
WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.2.6001.788. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 2 : Notify Prior to Download . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://41.203.XX.YYY
WUStatusServer = http://41.203.XX.YYY
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete
------------------------------------------->

Thankx Again

Suggest you post to the WSUS newsgroup since this one, Windows Update,
deals with client updating issues:

http://www.microsoft.com/communities...pdate_services

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============


PCWatch wrote:

> Hi,
>
> I have an issue regarding my WSUS updates. The windows WSUS client has
> stoped downlaoding upates from the server (error log below). Im getting an
> 0x80072EE2 and 0x80072efe error. I've also tried to reslove the issue with no
> luck. Here is what has been done:
>
> 1) Disabled the Firewall (windows and hardware)
> 2) Disabled Symantec Endpoint Protection (by right clicking on the icon in
> the icon try and choosing disable), Removed Symantec Endpoint Protection
> 3) Played with the Automatic Update Service and the BITS service (restarted,
> set to Automatic)
> 4) Did forced updates
> 5) Looked at http://support.microsoft.com/kb/836941/en-us
> 6) I can ping, tracert the WSUS server from my box, no proxy server installed
> 7) Followed instructions as per:
> http://social.technet.microsoft.com/...-c8f1e97c71d5/
> 8) WSUS Server is controlled by the ISP and they tell me all is well.
> 9) Deleted the distribution folder
>
> Updates use to work previousely, howeverly they just recently stop working.
> Furthermore, the server has no problems updating for the MS Windows Update
> site.
>
> Server OS: Windows 2003 SP2 Web Edition
>
> Any advice would be appreciated.
>
> Regards
> dojob
>
> Windows Update Error Log
> ------------------------------>
> 2009-05-31 17:27:39:578 892 868 AU #############
> 2009-05-31 17:27:39:578 892 868 AU ## START ## AU: Search for updates
> 2009-05-31 17:27:39:578 892 868 AU #########
> 2009-05-31 17:27:39:578 892 868 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {9EF71872-CB7A-4F10-AF01-288268B36392}]
> 2009-05-31 17:27:39:578 892 cc0 Agent *************
> 2009-05-31 17:27:39:578 892 cc0 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-31 17:27:39:578 892 cc0 Agent *********
> 2009-05-31 17:27:39:578 892 cc0 Agent * Online = Yes; Ignore download
> priority = No
> 2009-05-31 17:27:39:578 892 cc0 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2009-05-31 17:27:39:578 892 cc0 Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2009-05-31 17:27:39:578 892 cc0 Agent * Search Scope = {Machine}
> 2009-05-31 17:27:39:578 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-31 17:27:39:578 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:187 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-31 17:28:22:187 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:203 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
> 2009-05-31 17:28:22:203 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:218 892 cc0 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2009-05-31 17:28:22:218 892 cc0 Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup * IsUpdateRequired = No
> 2009-05-31 17:28:24:187 892 cc0 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-05-31 17:28:24:187 892 cc0 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://41.203.XX.YYY/ClientWebService/client.asmx
> 2009-05-31 17:28:24:281 892 cc0 PT WARNING: Cached cookie has expired or new
> PID is available
> 2009-05-31 17:28:24:281 892 cc0 PT Initializing simple targeting cookie,
> clientId = 3eed87c2-b6ba-4c9e-b43b-df68a2796e5a, target group = Company, DNS
> name = wwwcomputer
> 2009-05-31 17:28:24:281 892 cc0 PT Server URL =
> http://41.203.XX.YYY/SimpleAuthWebSe...impleAuth.asmx
> 2009-05-31 17:29:24:796 892 cc0 Misc WARNING: Send failed with hr = 80072ee2.
> 2009-05-31 17:29:24:796 892 cc0 Misc WARNING: SendRequest failed with hr =
> 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-05-31 17:29:24:796 892 cc0 PT + Last proxy send request failed with hr
> = 0x80072EE2, HTTP status code = 0
> 2009-05-31 17:29:24:796 892 cc0 PT + Caller provided credentials = No
> 2009-05-31 17:29:24:796 892 cc0 PT + Impersonate flags = 0
> 2009-05-31 17:29:24:796 892 cc0 PT + Possible authorization schemes used =
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: GetAuthorizationCookie failure,
> error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
> code = 200
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: Failed to initialize Simple
> Targeting Cookie: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: PopulateAuthCookies failed:
> 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshCookie failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshPTState failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: Sync of Updates: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: SyncServerUpdatesInternal
> failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 Agent * WARNING: Failed to synchronize,
> error = 0x80072EE2
> 2009-05-31 17:29:24:828 892 cc0 Agent * WARNING: Exit code = 0x80072EE2
> 2009-05-31 17:29:24:828 892 cc0 Agent *********
> 2009-05-31 17:29:24:828 892 cc0 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-31 17:29:24:828 892 cc0 Agent *************
> -------------------------------------->
> End Error Log
>
> -------------------------------------->
> WSUS Client Diagnostics Tool
>
> Checking Machine State
> Checking for admin rights to run tool . . . . . . . . . PASS
> Automatic Updates Service is running. . . . . . . . . . PASS
> Background Intelligent Transfer Service is not running. PASS
> Wuaueng.dll version 7.2.6001.788. . . . . . . . . . . . PASS
> This version is WSUS 2.0
> Checking AU Settings
> AU Option is 2 : Notify Prior to Download . . . . . . . PASS
> Option is from Policy settings
> Checking Proxy Configuration
> Checking for winhttp local machine Proxy settings . . . PASS
> Winhttp local machine access type
> <Direct Connection>
> Winhttp local machine Proxy. . . . . . . . . . NONE
> Winhttp local machine ProxyBypass. . . . . . . NONE
> Checking User IE Proxy settings . . . . . . . . . . . . PASS
> User IE Proxy. . . . . . . . . . . . . . . . . NONE
> User IE ProxyByPass. . . . . . . . . . . . . . NONE
> User IE AutoConfig URL Proxy . . . . . . . . . NONE
> User IE AutoDetect
> AutoDetect not in use
> Checking Connection to WSUS/SUS Server
> WUServer = http://41.203.XX.YYY
> WUStatusServer = http://41.203.XX.YYY
> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> Connection to server. . . . . . . . . . . . . . . . . . PASS
> SelfUpdate folder is present. . . . . . . . . . . . . . PASS
>
> Press Enter to Complete
> ------------------------------------------->
>
> Thankx Again