Hi, i'm pretty new to this so not really sure which information to provide so
sorry in advance if it's not enough.
I am using Windows Vista Home Premium
version 6.0 (Build 6001: Service Pack 1)
Up until a few days ago windows update was working but suddenly stopped, it
just tells me that windows can't check for updates, so i try installing them
manually but get a message saying some updates were not installed, followed
by the error code 80240016, windows update is currently installing other
updates. Please try again in a few minutes. So i click the 'try again' button
but it just comes back with the same message. I'm also having problems
connecting to microsoft sites, it just redirects me, usually to google page,
and i can't install windows live messenger either, it just shows the page
'internet explorer cannot display the webpage'.
Not sure if this will be any help but it is also doing the same with windows
defender when i try checking for updates but gives a different error code
which is 0x80244019.
I have scanned my computer using Norton 360, Avast and Windows live onecare
but they are showing nothing, at the time this started happening i was using
Norton 360 as my anti virus software but now i'm currently using Windows live
onecare as i wondered if it was the Norton 360 causing the problem but seems
not. I have tried stopping and starting the windows update by typing net stop
wuauserv etc in command prompt but this isn't working either so i'm now at a
complete loss as i know little about computers. I would be very grateful for
anyone that can help! Thanks.