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error code 80072efd

Windows Update


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  #1  
Old 14-05-2009
mon0512
 
Posts: n/a
error code 80072efd

I have not been able to update vista for a while now, i keep getting this
same error code. It says, windows encountered an unknown error.
Can anyone help me?
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  #2  
Old 14-05-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: error code 80072efd

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Seek expert assistance in
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
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  #3  
Old 05-08-2009
blaa
 
Posts: n/a
havent got the so called hijacker or virus or anything else and still get the
code.
windows going down the drain..

I was replying to mon0512's post only.
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  #4  
Old 05-08-2009
TaurArian
 
Posts: n/a
Re: error code 80072efd

Start your own thread in future:

Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

There's a possibility that either a 3rd party firewall, anti-spyware
program, web accelerator, Internet security/antivirus program and/or a proxy
server is interfering with the Windows Update Services (SVCHOST) accessing
the Internet.

Suggest adding the Windows Update website addresses to exceptions/allow list
http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD
error.
http://update.microsoft.com/windowsu...=en&IsMu=False

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941
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  #5  
Old 05-08-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: error code 80072efd

[A jar of <urh> Vegemite sez we'll never here from him again
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