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Thread: Windows Server 2008 updates error 80072EFD

  1. #1
    Jeff Guest

    Windows Server 2008 updates error 80072EFD

    First off, I have uninstalled all anti-malware and firewal software, enable
    windows firewall, checked proxy settings, entered the windows update sites to
    the trusted sites. We have 3 2008 servers all experiencing this same
    problem. Our client systems (Vista and XP) can update fine. We do not use
    WSUS and have verified Group Policies. Have verified that the neccessary
    ports are enabled on our router and firewall.

    So basicly I have done what every article on the internet says to do about
    this error code while using windows updates and none work. I am on edge
    about this.

  2. #2
    Robert Aldwinckle Guest

    Re: Windows Server 2008 updates error 80072EFD

    Time to do some diagnosis? You could try using an HTTP tracer
    such as Fiddler2 but that will cause some new symptoms about
    certificates due to its proxy.

    You already imply that there are portions of your network path
    where a blockage may occur, e.g. in your router and firewall.
    So, what diagnostics can you use in them to help refine your
    symptom description?...


    http://support.microsoft.com/kb/838177

    (Live Search for
    0x80072EFD server update proxy firewall site:support.microsoft.com language:en

    Otherwise do a full packet trace and protocol analysis.
    FWIW I would use netcap and Ethereal for that.

  3. #3
    Ace Fekay [Microsoft Certified Trainer] Guest

    Re: Windows Server 2008 updates error 80072EFD

    Besides what you suggested, Robert, I can't see the original post and
    replies to see what else was suggested. However I do know that this error is
    based on something blocking Windows Updates site URLs or the traffic.Maybe
    this article will help.
    http://windowshelp.microsoft.com/Win...71033.mspxAlso, I see that the original poster, Jeff, mentioned he uninstalled AV,antispyware and a firewall solution, but enabled the Windows Firewall. Why?Disable the Windows Firewall. Curious, what other type of firewall wasinstalled that was uninstalled? If ZoneAlarm, it leaves DLL and SYS filesthat are still invoked at startup and run in the background preventingcommunications.Jeff also mentioned the following:"Have verified that the neccessary ports are enabled on our router andfirewall."What ports are they? What type of firewall/router is it? The only real portsthat Windows Update uses are 80 & 443.Also, look also in the registry for the HKLM and HKCU Run key to see what isstarting up that may also be blocking communications

  4. #4
    Dan Spec Guest

    RE: Windows Server 2008 updates error 80072EFD

    I kept getting this same error on my server 2008 servers when I first
    installed the 2008 OS.

    To fix it I went into internet explorer/tools/internet
    options/connections/lan settings and unchecked Automatically detect settings.

    I also added http://download.windowsupdate.com to the safe sites.

    This server wasnt on the domain yet, and behind ISA2006, a webfilter, and a
    bandwidth shaping box.

  5. #5
    Join Date
    May 2011
    Posts
    3

    Re: Windows Server 2008 updates error 80072EFD

    This has been solved for server 2008 R2. Do this:
    Start>All Programs>Windows Update
    When the update window opens, look under the "Check for Updates" button and click on "Check online for updates from Windows Update"
    Then you will be prompted to actually install windows update and that works. Once that is installed, windows udpate worked fine for me. I believe this is because it our company purchased the OS from Dell along with a PowerEdge, rather than an actual version of 2008 sr2 64bit yopu would purchase separately from a store or non-OEM reseller.

    Anyway, hope this helps.

  6. #6
    Join Date
    May 2011
    Posts
    3

    Re: Windows Server 2008 updates error 80072EFD

    Then I got error 80200010 and had to clear BITS like this in a dos prompt or bat file:

    net stop bits
    net stop wuauserv
    Ipconfig /flushdns
    cd "Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader"
    del qmgr0.dat
    del qmgr1.dat
    net start bits
    net start wuauserv


    And it worked so far

  7. #7
    Join Date
    Mar 2010
    Posts
    338

    Re: Windows Server 2008 updates error 80072EFD

    Time to do some diagnosis? You could try using an HTTP tracer such as Fiddler2 but that will cause some new symptoms about certificates due to its proxy. You already imply that there are portions of your network path where a blockage may occur, e.g. in your router and firewall. So, what diagnostics can you use in them to help refine your symptom description?

  8. #8
    Join Date
    May 2011
    Posts
    3

    Re: Windows Server 2008 updates error 80072EFD

    Messenger,

    I implied no such thing. Why did you bother posting at all? You are not helpful. The problem is with BITS (Background intelligent Transfer Service) in Windows. ITS A WINDOWS PROBLEM!

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