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Thread: Microsoft Update Fails

  1. #1
    chillinswing Guest

    Microsoft Update Fails

    Here is my error message when I try to update.
    I am running Windows 2000

    [Error number: 0xC80001FE]
    The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.

    My automatic updates was also disabled.

    I have have run several scans. It shows virus or spyware

    I see alot of people are having this problem. Does anyone have a solution?


  2. #2
    update failure Guest

    RE: Microsoft Update Fails

    I have been having the same problem. Have you gotten an answer???

    "chillinswing" wrote:

    > Here is my error message when I try to update.
    > I am running Windows 2000
    >
    > [Error number: 0xC80001FE]
    > The website has encountered a problem and cannot display the page you are
    > trying to view. The options provided below might help you solve the problem.
    >
    > My automatic updates was also disabled.
    >
    > I have have run several scans. It shows virus or spyware
    >
    > I see alot of people are having this problem. Does anyone have a solution?
    >


  3. #3
    Mnicholas103 Guest

    RE: Microsoft Update Fails

    I get the [Error number: 0x800A0007] error message when I run updates.
    anyone else?

    "update failure" wrote:

    > I have been having the same problem. Have you gotten an answer???
    >
    > "chillinswing" wrote:
    >
    > > Here is my error message when I try to update.
    > > I am running Windows 2000
    > >
    > > [Error number: 0xC80001FE]
    > > The website has encountered a problem and cannot display the page you are
    > > trying to view. The options provided below might help you solve the problem.
    > >
    > > My automatic updates was also disabled.
    > >
    > > I have have run several scans. It shows virus or spyware
    > >
    > > I see alot of people are having this problem. Does anyone have a solution?
    > >


  4. #4
    Amy Guest

    RE: Microsoft Update Fails

    Ditto -- I run a student computer lab and about a third of my machines are
    giving me this error. Please let me know if anyone finds a solution!

    Thanks,
    Amy

    "Mnicholas103" wrote:

    > I get the [Error number: 0x800A0007] error message when I run updates.
    > anyone else?
    >
    > "update failure" wrote:
    >
    > > I have been having the same problem. Have you gotten an answer???
    > >
    > > "chillinswing" wrote:
    > >
    > > > Here is my error message when I try to update.
    > > > I am running Windows 2000
    > > >
    > > > [Error number: 0xC80001FE]
    > > > The website has encountered a problem and cannot display the page you are
    > > > trying to view. The options provided below might help you solve the problem.
    > > >
    > > > My automatic updates was also disabled.
    > > >
    > > > I have have run several scans. It shows virus or spyware
    > > >
    > > > I see alot of people are having this problem. Does anyone have a solution?
    > > >


  5. #5
    Mark Guest

    RE: Microsoft Update Fails

    Somebody reported that this works.

    1) Stop the Automatic Updates service;
    2) Delete C:\WINNT\SoftwareDistribution folder;
    3) Execute Microsoft Update (C:\WINNT\system32\rundll32.exe
    C:\WINNT\system32\muweb.dll,LaunchMUSite).

    It didn't for me however, I'm still looking. It seems it might be that wu
    cannot write to some DB used during the update process.

  6. #6
    MontyInNJ Guest

    RE: Microsoft Update Fails

    Resolutions
    1. Delete the contents of the DataStore folder
    Stop the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.
    Delete the contents of the DataStore folder
    Click Start.
    Choose Run.
    In the Run box, type %windir%\SoftwareDistribution.
    Click OK.
    Open the DataStore folder.
    Delete all contents of the DataStore folder.
    Close the window.
    Start the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    This works!

  7. #7
    Mark Guest

    RE: Microsoft Update Fails

    That doesn't work for me either Monty. I have contacted MS Support,
    hopefully they can provide an answer for us.

  8. #8
    Mark Guest

    RE: Microsoft Update Fails

    Just to follow up this only started happening after we tried to use MU rather
    than WU site.





  9. #9
    Mickey22 Guest

    RE: Microsoft Update Fails

    Hi!
    To resolve this problem, stop the Automatic Updates service on the affected
    client, delete %windir%\SoftwareDistribution\DataStore\Logs\edb.log and
    restart the service.

    Check first ig you have a similar log error:

    Event Type: Error
    Event Source: ESENT
    Event Category: Logging/Recovery
    Event ID: 413
    Date: 5/12/2005
    Time: 2:46:16 PM
    User: N/A
    Computer: [computername]
    Description:
    wuaueng.dll (1280) Unable to create the log. The drive may be read-only, out
    of disk space, misconfigured, or corrupted. Error -1032.



    "chillinswing" wrote:

    > Here is my error message when I try to update.
    > I am running Windows 2000
    >
    > [Error number: 0xC80001FE]
    > The website has encountered a problem and cannot display the page you are
    > trying to view. The options provided below might help you solve the problem.
    >
    > My automatic updates was also disabled.
    >
    > I have have run several scans. It shows virus or spyware
    >
    > I see alot of people are having this problem. Does anyone have a solution?
    >


  10. #10
    Ralph Guest

    RE: Microsoft Update Fails

    Here is what (finally) worked for me for error 0xC80001FE (on W2k SP4):

    Step 1. Clean your Temporary Internet Files and reboot your system.

    Step 2. Stop the Automatic Update service (Start>Run; fill in: services.msc
    >OK; In the application that opens rightclick on AutomaticUpdates and click

    Stop - stopping may take a few secs)

    Step 3. Now delete or rename the folder C:\WINNT\SoftwareDistribution

    Step 4. Restart the AU service (see Step 2, but click Start instead of Stop)

    Step 5. Reboot your system.

    Step 6. Run Windowsupdate.

    If it works for you, save the procedure, as the same error may happen again
    later.


    "Mickey22" wrote:

    > Hi!
    > To resolve this problem, stop the Automatic Updates service on the affected
    > client, delete %windir%\SoftwareDistribution\DataStore\Logs\edb.log and
    > restart the service.
    >
    > Check first ig you have a similar log error:
    >
    > Event Type: Error
    > Event Source: ESENT
    > Event Category: Logging/Recovery
    > Event ID: 413
    > Date: 5/12/2005
    > Time: 2:46:16 PM
    > User: N/A
    > Computer: [computername]
    > Description:
    > wuaueng.dll (1280) Unable to create the log. The drive may be read-only, out
    > of disk space, misconfigured, or corrupted. Error -1032.
    >
    >
    >
    > "chillinswing" wrote:
    >
    > > Here is my error message when I try to update.
    > > I am running Windows 2000
    > >
    > > [Error number: 0xC80001FE]
    > > The website has encountered a problem and cannot display the page you are
    > > trying to view. The options provided below might help you solve the problem.
    > >
    > > My automatic updates was also disabled.
    > >
    > > I have have run several scans. It shows virus or spyware
    > >
    > > I see alot of people are having this problem. Does anyone have a solution?
    > >


  11. #11
    Ralph Guest

    RE: Microsoft Update Fails

    Also check if you have enough disk space.

  12. #12
    Join Date
    Jan 2012
    Posts
    1

    Re: Microsoft Update Fails

    Quote Originally Posted by MontyInNJ View Post
    Resolutions
    1. Delete the contents of the DataStore folder
    Stop the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.
    Delete the contents of the DataStore folder
    Click Start.
    Choose Run.
    In the Run box, type %windir%\SoftwareDistribution.
    Click OK.
    Open the DataStore folder.
    Delete all contents of the DataStore folder.
    Close the window.
    Start the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    This works!
    This worked for me. I can finally do my updates :) Thanks MontyinNJ!

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