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Windows 7 codec update failure. (KB963660)

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  #1  
Old 26-02-2009
Glock
 
Posts: n/a
Windows 7 codec update failure. (KB963660)

Hi,

I am using Windows 7 ultimate and have had recent updates one of which is
update: KB963660.

this update will not install, after attempting to update it says update
failure- rolling back to undo any changes etc.

The error is : C004F050.

I have searched everywhere for an idea and even for the download standalone
package, but on the MS site, it just gives details about this update.

Any one have any idea as to what to do with this?

Win update also shows in my taskbar that there are new updates available,
although there are not, and I can't close it.

It's abvioulsy down to this update, even though I have tried hiding it, it
still shows.

Tyvmia for any help/advice you can offer.



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  #2  
Old 26-02-2009
Kaiser
 
Posts: n/a
RE: Windows 7 codec update failure. (KB963660)

I have the same problem. This is the error i got :


Update for Windows 7 Client Beta (KB963660)

Installation date: ?2/?25/?2009 3:33 AM

Installation status: Failed

Error details: Code C004F050

Update type: Important

Install this update to resolve issues with Media Player or Media Center for
Windows 7 Beta where multimedia codecs are not functioning on or after 15
March 2009. For complete details of this update, see KB963660. After you
install this item, you may have to restart your computer. This update is
provided to you and licensed under the Windows 7 Prerelease License Terms.

More information:
http://support.microsoft.com/kb/963660

Help and Support:
http://support.microsoft.com

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  #3  
Old 27-02-2009
MowGreen [MVP]
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

Suggest you post this issue to the Win7 Security forum as Win7 is not
supported in the WindowsUpdate newsgroup, Glock:
http://social.technet.microsoft.com/...urity/threads/

KB963660 is *supposed* to be only available via a request for a Hotfix,
not via automatic updating. Are you stating that it was offered up via
automatic [windows update in Vista/Win7] updates ?

0xC004F050
The Software Licensing Service reported that the product key is invalid.

Has the edition of Win7 installed been Activated yet ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Glock wrote:

> Hi,
>
> I am using Windows 7 ultimate and have had recent updates one of which is
> update: KB963660.
>
> this update will not install, after attempting to update it says update
> failure- rolling back to undo any changes etc.
>
> The error is : C004F050.
>
> I have searched everywhere for an idea and even for the download standalone
> package, but on the MS site, it just gives details about this update.
>
> Any one have any idea as to what to do with this?
>
> Win update also shows in my taskbar that there are new updates available,
> although there are not, and I can't close it.
>
> It's abvioulsy down to this update, even though I have tried hiding it, it
> still shows.
>
> Tyvmia for any help/advice you can offer.
>
>

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  #4  
Old 27-02-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

From where did you download Win7 beta and when did you install it?

Glock wrote:
> Hi,
>
> I am using Windows 7 ultimate and have had recent updates one of which is
> update: KB963660.
>
> this update will not install, after attempting to update it says update
> failure- rolling back to undo any changes etc.
>
> The error is : C004F050.
>
> I have searched everywhere for an idea and even for the download
> standalone
> package, but on the MS site, it just gives details about this update.
>
> Any one have any idea as to what to do with this?
>
> Win update also shows in my taskbar that there are new updates available,
> although there are not, and I can't close it.
>
> It's abvioulsy down to this update, even though I have tried hiding it, it
> still shows.
>
> Tyvmia for any help/advice you can offer.


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  #5  
Old 27-02-2009
Glock
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

"MowGreen [MVP]" wrote:

> Suggest you post this issue to the Win7 Security forum as Win7 is not
> supported in the WindowsUpdate newsgroup, Glock:
> http://social.technet.microsoft.com/...urity/threads/
>
> KB963660 is *supposed* to be only available via a request for a Hotfix,
> not via automatic updating. Are you stating that it was offered up via
> automatic [windows update in Vista/Win7] updates ?
>
> 0xC004F050
> The Software Licensing Service reported that the product key is invalid.
>
> Has the edition of Win7 installed been Activated yet ?
>
>
> MowGreen [MVP 2003-2009]


Hi Mow, thanks for that link and reply.

Yeah, the update was included amongst the automatic updates procedure. I
chose to install it, though I have no 3rd party codecs, as it was offered
this way, so I thought it may be important.




"PA Bear [MS MVP]" wrote:

> From where did you download Win7 beta and when did you install it?
>



Thanks for the reply also Bear, To the both of you:

As for Win 7, I registered with the tech net a while back, and was offered
the chance to beta test it, so I signed up, downloaded it from MS the night
(my time UK) it was released, then had the key sent to my Hotmail address, it
is registered and activated. I'm concerned now.

(It even gave me the option for Ultimate as I have Vista Ultimate Retail, so
naturally it would be legit???)

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  #6  
Old 27-02-2009
Mario
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

Im getting the same issue, i make the post in the suggested forum, but
nothing until now.
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  #7  
Old 28-02-2009
Member
 
Join Date: Feb 2009
Location: Costa Rica
Posts: 1
Re: Windows 7 codec update failure. (KB963660)

mmm...this is a common error, because I got the same issue, but is a little different.

Update for Windows 7 Client Beta (KB963660)

Error found:

Code 80070643 Windows Update encountered an unknown error

I don't know what this mean, but since i use a patch for making Windows 7, Original, I got those types of errors, maybe is because since I use this patch my Windows 7 is not Activated anymore, I mean the patch replace my Product key with one Invalid, but I'm not sure. In the system properties under Windows activation says: Status no Available, Product ID: no Available. I guess reset, or changing the key will solve the problem, but I don't know how.

Somebody knows how to change product key, in Windows 7 like in Windows Xp or Vista?
Attached Thumbnails
cap324235.jpg  
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  #8  
Old 28-02-2009
Peter Foldes
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

Post to the Windows 7 help group

http://social.technet.microsoft.com/...urity/threads/

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"pandachinoman" <pandachinoman.3oa9jd@DoNotSpam.com> wrote in message
news:pandachinoman.3oa9jd@DoNotSpam.com...
>
> mmm...this is a common error, because I got the same issue, but is a
> little different.
>
> Update for Windows 7 Client Beta (KB963660)
>
> Error found:
>
> Code 80070643 Windows Update encountered an unknown error
>
> I don't know what this mean, but since i use a patch for making Windows
> 7, Original, I got those types of errors, maybe is because since I use
> this patch my Windows 7 is not Activated anymore, I mean the patch
> replace my Product key with one Invalid, but I'm not sure. In the system
> properties under Windows activation says: Status no Available, Product
> ID: no Available. I guess reset, or changing the key will solve the
> problem, but I don't know how.
>
> Somebody knows how to change product key, in Windows 7 like in Windows
> Xp or Vista?
>
>
> +-------------------------------------------------------------------+
> |Filename: cap324235.jpg |
> |Download: http://forums.techarena.in/attachment.php?attachmentid=7677|
> +-------------------------------------------------------------------+
>
> --
> pandachinoman
> ------------------------------------------------------------------------
> pandachinoman's Profile: http://forums.techarena.in/members/pandachinoman.htm
> View this thread: Windows 7 codec update failure. (KB963660)
>
> http://forums.techarena.in
>


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  #9  
Old 28-02-2009
bconnolly
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)



"Peter Foldes" wrote:

> Post to the Windows 7 help group
>
> http://social.technet.microsoft.com/...urity/threads/
>


http://social.technet.microsoft.com/...7-ed73095c452c

Mark's recommendation there does not correct the issue regrettably.
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  #10  
Old 28-02-2009
Glock
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

I know this may be the wrong forum to post after being shown the correct
place, but still; does any one have any idea on this??

My taskbar is still showing I have updates to install, though there aren't
any..

Thanks anyways, maybe in a few more days more and more Win7 users will
encounter the same issues, and then perhaps a solution may be found.

Cheers.

"bconnolly" wrote:

>
>
> "Peter Foldes" wrote:
>
> > Post to the Windows 7 help group
> >
> > http://social.technet.microsoft.com/...urity/threads/
> >

>
> http://social.technet.microsoft.com/...7-ed73095c452c
>
> Mark's recommendation there does not correct the issue regrettably.

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  #11  
Old 02-03-2009
colemar
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

The problem with KB963660 is most likely related to "Windows 7 Genuine
Activation By Orbit30 2009 v2" or a similar patch that was released to make
W7 "genuine" before Microsoft released the public beta.

Surely it was that patch that caused to my W7 the update failure with error
code 80070643.
I rolled back the patch, run slui.exe and retyped one of the product key
that Microsoft used to give out when W7 beta was available for download.
Problem solved.

Hope that you have a copy of the original files that were patched:
%WinDir%\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
%WinDir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens. dat
Just copy the original files in place and run slui.exe.

Since those files are part of a public release, I believe redistributing
them is not evil:
http://drop.io/hidden/3fmrnwsputwbrd...5zLWRhdC1vcmln
http://drop.io/hidden/3fmrnwsputwbrd...0tbXMtb3JpZw==
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  #12  
Old 02-03-2009
MowGreen [MVP]
 
Posts: n/a
Re: Windows 7 codec update failure. (KB963660)

Was the "Windows 7 Genuine Activation By Orbit30 2009 v2" or a similar
patch that was released to make W7 "genuine" before Microsoft released
the public beta applied, Glock ? If yes, then see the post by 'colemar'
made on 3/1 in this thread.
I know nothing about hacks to get Win7 to pass the Genuine check as they
are unnecessary and cause 'mysterious' issues.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


Glock wrote:

> I know this may be the wrong forum to post after being shown the correct
> place, but still; does any one have any idea on this??
>
> My taskbar is still showing I have updates to install, though there aren't
> any..
>
> Thanks anyways, maybe in a few more days more and more Win7 users will
> encounter the same issues, and then perhaps a solution may be found.
>
> Cheers.
>
> "bconnolly" wrote:
>
>
>>
>>"Peter Foldes" wrote:
>>
>>
>>>Post to the Windows 7 help group
>>>
>>>http://social.technet.microsoft.com/...urity/threads/
>>>

>>
>>http://social.technet.microsoft.com/...7-ed73095c452c
>>
>>Mark's recommendation there does not correct the issue regrettably.

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