I tried various preparations for installing Service Pack 3 in XP Professional
and failed installation in all attempts, receiving the error message "Access
is denied" and "Service Pack installation did not complete." I referred to
Article ID: 949377 "When you try to install Windows XP Service Pack 3, you
receive the error message "Access is denied" or "Service Pack installation
did not complete" and tried all of the methods, including the most advanced:
"Reset the registry and the file permissions." When SP3 installation failed
after trying to update the registry, I confirmed, running
%windir%\svcpack.log, that the registry update failed. The log results in
part stated the following:
6296.891: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
6296.891: Num Ticks for Copying files : 3029329
6334.625: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
6334.625: INF_REGISTRY Failed
6334.625: DoInstallation:DoRegistryUpdates failed
6341.703: Unregistration of sprecovr successful
6341.703: Access is denied.
23496.781: Message displayed to the user: Access is denied.
23496.781: User Input: OK
23496.797: Service Pack 3 installation did not complete.
At this point Microsoft gives up. Do any of you have any ideas for
proceeding?
Thanks, Paul
http://support.microsoft.com/kb/949377/en-us
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