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Code 80070005 Windows Update encountered an unknown error

Windows Update


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  #1  
Old 21-02-2009
Stephen Russell
 
Posts: n/a
Code 80070005 Windows Update encountered an unknown error

{5B031935-38D2-4040-9B36-4FA1409A59D6} 2009-02-21 10:17:09:963-0500 1 202
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.
{00DC501A-52D5-4E10-AD7D-178EA3CC2FA8} 2009-02-21 10:17:18:400-0500 1 148
101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80070005.
{FC9AEE7A-F665-4D5E-AFA3-139CA7BA6B18} 2009-02-21 10:38:13:969-0500 1 148
101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80070005.
{25ED8C72-BF57-4EA0-A037-30C10103ECCD} 2009-02-21 10:45:53:158-0500 1 148
101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80070005.
{208F00B0-31B9-4F8B-AD30-D7C06BE274C0} 2009-02-21 10:45:57:048-0500 1 148
101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80070005.

Windows Vista Home Premium SP1 OEM

I've tried every 'fix' in this newsgroup, Google, Microsoft support, startup
repair, turned off Norton anti-virus, turned off Norton Firewall.

Where can I get free support?

All prices listed on this page are in U.S. dollars, and paid support is
billable to Visa, MasterCard, and American Express.
Product Support Services are subject to Microsoft's then-current prices,
terms, and conditions, which are subject to change without notice. The
support options, services, and prices described herein are available for
Microsoft products acquired in the United States only.


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  #2  
Old 21-02-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: Code 80070005 Windows Update encountered an unknown error

There is a very good chance are that you are seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Seek expert assistance in or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free (no-charge) Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
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  #3  
Old 09-03-2010
Ken
 
Posts: n/a
Re: Code 80070005 Windows Update encountered an unknown error

I have this same problem with Windows Vista Windows Update returning the
8007005 error. I have run the malware from Windows and installed Spyware
Doctor. Problem remains.
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  #4  
Old 09-03-2010
PA Bear [MS MVP]
 
Posts: n/a
Re: Code 80070005 Windows Update encountered an unknown error

Now do Step #3 or begin your own, new thread about /your/ problem and
computer.

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/
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