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Thread: still cant install framework 3.5 sp1

  1. #1
    Wynter Guest

    still cant install framework 3.5 sp1

    I still cant install windows update .net framework 3.5 service pack 1 with
    ..net framework 3.5 family update (kb943729)x86.

    I have uninstalled previous frameworks, turned off antivirus and firewall
    and even crossed my fingers and prayed. Its just not working. What the heck
    is going on? Same results every time, error code 80073715.

    Is their no solutions to this problem at this time?


  2. #2
    Jim Guest
    I had the same problem. Did the same things. Finally called Microsoft and
    after quite a lot of sleuthing we got the problem resolved. But we had to
    remove items from the registry, some files, and directories, and unregister
    earlier .net apps before they could reinstall .net 3.5, and then the service
    pack.

    They did this without charge because it started as an update issue. It took
    awhile, but the result was great in the end.

    This is essentially the process the Microsoft service technicians followed
    to correct my issues. The one exception was that they started the reinstall
    with .net 3.5. I asked about this and they assured me the various releases,
    patches and service packs are cumulative. After all that was done they
    reinstalled my SQL Express application which is running fine now. It depends
    on .net I'm told. So far, everything seems to be running without issues
    after the repair.

    Other than that, JS provides some well researched and written information.

  3. #3
    JS Guest

    Re: still cant install framework 3.5 sp1

    Start by downloading and running this tool:
    Aaron Stebner's .NET Framework Cleanup Tool

    "This .NET Framework cleanup tool is designed to automatically perform a set
    of steps to remove selected versions of the .NET Framework from a computer.
    It will remove files, directories, registry keys and values and Windows
    Installer product registration information for the .NET Framework. The tool
    is intended primarily to return your system to a known (relatively clean)
    state in case you are encountering .NET Framework installation,
    un-installation, repair or patching errors so that you can try to install
    again."

    Next:
    Prior to reinstalling any .NET Redistributable,
    delete the following 3 folders/directories:
    Note: These folders listed below are where the .NET files are/were installed
    on your PC.
    Also note that early versions of .NET may not install files in each of these
    locations or the folders may not exist.
    1) C:\Program Files\Reference Assemblies\
    (delete the "Reference Assemblies" folder)
    2) C:\WINDOWS\assembly
    (delete the folder named "assembly")
    3) C:\WINDOWS\Microsoft.NET\Framework
    (Delete any subfolders located in/beneath the "Framework" folder.)

    Now reinstall each version of .NET as listed below:
    NET Framework Redistributable 1.0
    NET Framework Redistributable 1.0 SP1
    NET Framework Redistributable 1.0 SP2
    NET Framework Redistributable 1.0 SP3
    NET Framework Redistributable 1.1
    NET Framework Redistributable 1.1 SP1
    NET Framework Redistributable 1.1 SP1 (Hotfix 886903)
    NET Framework Redistributable 2.0
    NET Framework Redistributable 2.0 SP1

    Up to this point all versions of .NET have been installed
    by downloading the full redistributable file to the
    hard drive and then using the downloaded file to install
    ..NET or a service pack.

    You should be aware that in some cases a much smaller file
    is listed as the first option. . This smaller file is known as
    a "bootstrapper" package. The link to download full redistributable
    file is typically located near the bottom of the
    NET Framework download page. You can find the links to
    download each of the .NET versions mentioned above

    Now continue by installing the following .NET versions:
    NET Framework Redistributable 3.0
    Microsoft .NET Framework 3.0 Service Pack 1
    Microsoft .NET Framework 3.5 Redistributable

    Now see if you are able to install .Net 3.5 SP1
    and the family updates.

  4. #4
    Jim Guest

    Re: Still cant install framework 3.5 sp1

    I saw the following article on the web site PAGE START at. I found I have the directories and registry key
    described. Can they all be safely removed. I also have the hot fix
    KB954550-v5 installed. Some research on that indicates that it has something
    to do with some Microsoft XML Paper Specification (XPS) features not being
    available in Windows Server 2003 and in Windows XP.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NET 3.5 SP1
    The temporary folder name is a series of random letters and numbers but it
    always has readily identifiable subfolders:
    C:\c8b4800dc02b4bb681\amd64
    C:\c8b4800dc02b4bb681\i386

    There are 7 files in each subfolder all having the same set of names but the
    version numbers for the .dll file are not necessarily the same. At least
    some of these files are associated with the XPS (XPSEPSC) drivers.

    A search for these files in on the drive or partition where Windows is
    installed shows that they are also found in the:
    C:\WINDOWS\system32 folder or subfolders
    C:\WINDOWS\Driver Cache\i386 folder.

    The creation dates match the time when .NET 3.5 SP1 was installed.
    So the randomly named temporary folder can safely be deleted.

    There is also a registry entry you can find if you enter the name of the
    temporary file in the Regedit 'Find' field:
    HKLM\SOFTWARE\Microsoft\Updates\Windows XP\SP4\KB954550-v5\Filelist

    KB954550-v5
    For some reason Microsoft has no documents that I could find for this KB
    number and there is not much to find when searching the Internet either.

  5. #5
    JS Guest
    The XML Paper Specification (XPS) is a requirement
    when applying certain versions of .NET Service Packs/Updates
    and as such you will end up with an error message
    to that effect if it's not installed.

    I did not delete the registry entry and suggest that it
    be left as is since your .Net installation problems were
    fixed as you indicated in your earlier post

    I notice that the key contains references to the
    temp directories and files you mention as well the Windows directories where
    they were properly installed. I'll take your advice and not delete the key.
    I take it you deleted the 'temporary (numbered) directory' some time ago
    without any issues related to it since? It's in the root of my c: drive
    right now.

    If so, I will back it up and do the same.

  6. #6
    Join Date
    Apr 2009
    Posts
    2

    Re: still cant install framework 3.5 sp1

    I can't delete the three folders that are necessary to be deleted before reinstalling the net framework installations :( I tried administrator and taking ownership. What to do?

  7. #7
    JS Guest

    Re: still cant install framework 3.5 sp1

    ..NET Framework Setup Verification Tool User's Guide
    http://blogs.msdn.com/astebner/pages/8999004.aspx

    Automated cleanup tool to remove
    the .NET Framework 1.0, 1.1, 2.0, 3.0 and 3.5
    http://blogs.msdn.com/astebner/archi...30/611355.aspx

  8. #8
    Join Date
    Apr 2009
    Posts
    2

    Re: still cant install framework 3.5 sp1

    I was talking about these:
    C:\Program Files\Reference Assemblies\
    C:\WINDOWS\Microsoft.NET\Framework

    It says Permission is required and I tried taking ownership and running it as an administrator. Should I completely uninstall and reinstall everything on my computer? I am so lost and as a college freshman this is devestating!

    It says I need permission. I deleted the Net Framework successfully. As soon as I turn my cpu on it still says Net Framework Initialization Error which says microsoft among other applications can't be loaded.

    Thanks for responding by the way, I was being optimistic replying to the forum

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