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Thread: updates failed to install

  1. #1
    Wolf Guest

    updates failed to install

    The updates will download but they fail to install. The system does not give
    me a reason for the failure. Help.
    Here is the list of failed installations:

    Critical Update for Windows XP (KB886185)
    Security Update for Windows Messenger (KB887472)
    Security Update for Windows XP (KB904706)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB920213)
    Update for Windows XP (KB930916)
    Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB935839)
    Security Update for Windows Media Player 6.4 (KB925398)
    Update for Windows XP (KB938828)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB938829)
    Security Update for Windows Media Player 10 for Windows XP (KB936782)
    Security Update for Windows XP (KB938127)
    Update for Windows XP (KB933360)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB933729)
    Security Update for Outlook Express for Windows XP (KB941202)
    Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    Security Update for Windows XP (KB943460)
    Update for Windows XP (KB936357)
    Windows Malicious Software Removal Tool - November 2007 (KB890830)
    Windows Internet Explorer 7 for Windows XP


  2. #2
    Engel Guest

    RE: updates failed to install

    Hello Wolf,
    Try this
    <http://support.microsoft.com/kb/943144>
    Reboot

    Try to update now.

    OR

    Go ahead and download Dial-a-fix.
    <http://wiki.djlizard.net/Dial-a-fix>

    Reboot into safe mºde (F-8)

    Click the green checkmark and click Go.

    After it has finished, try Windows Update and see if you can get your
    updates installed.

    Let us know what happens.
    - -- --


    <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>






    "Wolf" wrote:

    > The updates will download but they fail to install. The system does not give
    > me a reason for the failure. Help.
    > Here is the list of failed installations:
    >
    > Critical Update for Windows XP (KB886185)
    > Security Update for Windows Messenger (KB887472)
    > Security Update for Windows XP (KB904706)
    > Update for Windows XP (KB900485)
    > Update for Windows XP (KB922582)
    > Update for Windows XP (KB916595)
    > Update for Windows XP (KB920872)
    > Security Update for Windows XP (KB924270)
    > Security Update for Windows XP (KB923980)
    > Security Update for Windows XP (KB926255)
    > Security Update for Windows XP (KB928255)
    > Security Update for Windows XP (KB928843)
    > Security Update for Windows XP (KB927802)
    > Security Update for Windows XP (KB924667)
    > Security Update for Windows XP (KB927779)
    > Security Update for Windows XP (KB918118)
    > Security Update for Windows XP (KB926436)
    > Security Update for Windows XP (KB925902)
    > Security Update for Windows XP (KB931784)
    > Security Update for Windows XP (KB930178)
    > Security Update for Windows XP (KB931261)
    > Security Update for Windows XP (KB932168)
    > Security Update for Windows XP (KB920213)
    > Update for Windows XP (KB930916)
    > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    > Security Update for Windows XP (KB935840)
    > Security Update for Windows XP (KB935839)
    > Security Update for Windows Media Player 6.4 (KB925398)
    > Update for Windows XP (KB938828)
    > Security Update for Windows XP (KB921503)
    > Security Update for Windows XP (KB938829)
    > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    > Security Update for Windows XP (KB938127)
    > Update for Windows XP (KB933360)
    > Security Update for Windows XP (KB936021)
    > Security Update for Windows XP (KB923689)
    > Security Update for Windows XP (KB933729)
    > Security Update for Outlook Express for Windows XP (KB941202)
    > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    > Security Update for Windows XP (KB943460)
    > Update for Windows XP (KB936357)
    > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    > Windows Internet Explorer 7 for Windows XP
    >


  3. #3
    Wolf Guest

    RE: updates failed to install

    The updates still will not install.... I tried both suggestions.

    "Engel" wrote:

    > Hello Wolf,
    > Try this
    > <http://support.microsoft.com/kb/943144>
    > Reboot
    >
    > Try to update now.
    >
    > OR
    >
    > Go ahead and download Dial-a-fix.
    > <http://wiki.djlizard.net/Dial-a-fix>
    >
    > Reboot into safe mºde (F-8)
    >
    > Click the green checkmark and click Go.
    >
    > After it has finished, try Windows Update and see if you can get your
    > updates installed.
    >
    > Let us know what happens.
    > - -- --
    >
    >
    > <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
    >
    >
    >
    >
    >
    >
    > "Wolf" wrote:
    >
    > > The updates will download but they fail to install. The system does not give
    > > me a reason for the failure. Help.
    > > Here is the list of failed installations:
    > >
    > > Critical Update for Windows XP (KB886185)
    > > Security Update for Windows Messenger (KB887472)
    > > Security Update for Windows XP (KB904706)
    > > Update for Windows XP (KB900485)
    > > Update for Windows XP (KB922582)
    > > Update for Windows XP (KB916595)
    > > Update for Windows XP (KB920872)
    > > Security Update for Windows XP (KB924270)
    > > Security Update for Windows XP (KB923980)
    > > Security Update for Windows XP (KB926255)
    > > Security Update for Windows XP (KB928255)
    > > Security Update for Windows XP (KB928843)
    > > Security Update for Windows XP (KB927802)
    > > Security Update for Windows XP (KB924667)
    > > Security Update for Windows XP (KB927779)
    > > Security Update for Windows XP (KB918118)
    > > Security Update for Windows XP (KB926436)
    > > Security Update for Windows XP (KB925902)
    > > Security Update for Windows XP (KB931784)
    > > Security Update for Windows XP (KB930178)
    > > Security Update for Windows XP (KB931261)
    > > Security Update for Windows XP (KB932168)
    > > Security Update for Windows XP (KB920213)
    > > Update for Windows XP (KB930916)
    > > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    > > Security Update for Windows XP (KB935840)
    > > Security Update for Windows XP (KB935839)
    > > Security Update for Windows Media Player 6.4 (KB925398)
    > > Update for Windows XP (KB938828)
    > > Security Update for Windows XP (KB921503)
    > > Security Update for Windows XP (KB938829)
    > > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    > > Security Update for Windows XP (KB938127)
    > > Update for Windows XP (KB933360)
    > > Security Update for Windows XP (KB936021)
    > > Security Update for Windows XP (KB923689)
    > > Security Update for Windows XP (KB933729)
    > > Security Update for Outlook Express for Windows XP (KB941202)
    > > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    > > Security Update for Windows XP (KB943460)
    > > Update for Windows XP (KB936357)
    > > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    > > Windows Internet Explorer 7 for Windows XP
    > >


  4. #4
    MowGreen [MVP] Guest

    Re: updates failed to install

    Go to Start > Run > type in or copy and paste the below into the Open:
    line -

    %windir%\windowsupdate.log

    Click OK or press Enter
    The WindowsUpdate.log will now be open
    Copy and paste the last 50 or so lines into your reply, please.

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Wolf wrote:

    > The updates still will not install.... I tried both suggestions.
    >
    > "Engel" wrote:
    >
    >
    >>Hello Wolf,
    >>Try this
    >><http://support.microsoft.com/kb/943144>
    >>Reboot
    >>
    >>Try to update now.
    >>
    >>OR
    >>
    >>Go ahead and download Dial-a-fix.
    >><http://wiki.djlizard.net/Dial-a-fix>
    >>
    >>Reboot into safe mºde (F-8)
    >>
    >>Click the green checkmark and click Go.
    >>
    >>After it has finished, try Windows Update and see if you can get your
    >>updates installed.
    >>
    >>Let us know what happens.
    >> - -- --
    >>
    >>
    >><http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
    >>
    >>
    >>
    >>
    >>
    >>
    >>"Wolf" wrote:
    >>
    >>
    >>>The updates will download but they fail to install. The system does not give
    >>>me a reason for the failure. Help.
    >>>Here is the list of failed installations:
    >>>
    >>>Critical Update for Windows XP (KB886185)
    >>>Security Update for Windows Messenger (KB887472)
    >>>Security Update for Windows XP (KB904706)
    >>>Update for Windows XP (KB900485)
    >>>Update for Windows XP (KB922582)
    >>>Update for Windows XP (KB916595)
    >>>Update for Windows XP (KB920872)
    >>>Security Update for Windows XP (KB924270)
    >>>Security Update for Windows XP (KB923980)
    >>>Security Update for Windows XP (KB926255)
    >>>Security Update for Windows XP (KB928255)
    >>>Security Update for Windows XP (KB928843)
    >>>Security Update for Windows XP (KB927802)
    >>>Security Update for Windows XP (KB924667)
    >>>Security Update for Windows XP (KB927779)
    >>>Security Update for Windows XP (KB918118)
    >>>Security Update for Windows XP (KB926436)
    >>>Security Update for Windows XP (KB925902)
    >>>Security Update for Windows XP (KB931784)
    >>>Security Update for Windows XP (KB930178)
    >>>Security Update for Windows XP (KB931261)
    >>>Security Update for Windows XP (KB932168)
    >>>Security Update for Windows XP (KB920213)
    >>>Update for Windows XP (KB930916)
    >>>Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    >>>Security Update for Windows XP (KB935840)
    >>>Security Update for Windows XP (KB935839)
    >>>Security Update for Windows Media Player 6.4 (KB925398)
    >>>Update for Windows XP (KB938828)
    >>>Security Update for Windows XP (KB921503)
    >>>Security Update for Windows XP (KB938829)
    >>>Security Update for Windows Media Player 10 for Windows XP (KB936782)
    >>>Security Update for Windows XP (KB938127)
    >>>Update for Windows XP (KB933360)
    >>>Security Update for Windows XP (KB936021)
    >>>Security Update for Windows XP (KB923689)
    >>>Security Update for Windows XP (KB933729)
    >>>Security Update for Outlook Express for Windows XP (KB941202)
    >>>Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    >>>Security Update for Windows XP (KB943460)
    >>>Update for Windows XP (KB936357)
    >>>Windows Malicious Software Removal Tool - November 2007 (KB890830)
    >>>Windows Internet Explorer 7 for Windows XP
    >>>


  5. #5
    ustinkr Guest

    RE: updates failed to install

    93 updates failed to install. What is the solution?

    "Wolf" wrote:

    > The updates will download but they fail to install. The system does not give
    > me a reason for the failure. Help.
    > Here is the list of failed installations:
    >
    > Critical Update for Windows XP (KB886185)
    > Security Update for Windows Messenger (KB887472)
    > Security Update for Windows XP (KB904706)
    > Update for Windows XP (KB900485)
    > Update for Windows XP (KB922582)
    > Update for Windows XP (KB916595)
    > Update for Windows XP (KB920872)
    > Security Update for Windows XP (KB924270)
    > Security Update for Windows XP (KB923980)
    > Security Update for Windows XP (KB926255)
    > Security Update for Windows XP (KB928255)
    > Security Update for Windows XP (KB928843)
    > Security Update for Windows XP (KB927802)
    > Security Update for Windows XP (KB924667)
    > Security Update for Windows XP (KB927779)
    > Security Update for Windows XP (KB918118)
    > Security Update for Windows XP (KB926436)
    > Security Update for Windows XP (KB925902)
    > Security Update for Windows XP (KB931784)
    > Security Update for Windows XP (KB930178)
    > Security Update for Windows XP (KB931261)
    > Security Update for Windows XP (KB932168)
    > Security Update for Windows XP (KB920213)
    > Update for Windows XP (KB930916)
    > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    > Security Update for Windows XP (KB935840)
    > Security Update for Windows XP (KB935839)
    > Security Update for Windows Media Player 6.4 (KB925398)
    > Update for Windows XP (KB938828)
    > Security Update for Windows XP (KB921503)
    > Security Update for Windows XP (KB938829)
    > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    > Security Update for Windows XP (KB938127)
    > Update for Windows XP (KB933360)
    > Security Update for Windows XP (KB936021)
    > Security Update for Windows XP (KB923689)
    > Security Update for Windows XP (KB933729)
    > Security Update for Outlook Express for Windows XP (KB941202)
    > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    > Security Update for Windows XP (KB943460)
    > Update for Windows XP (KB936357)
    > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    > Windows Internet Explorer 7 for Windows XP
    >


  6. #6
    TaurArian Guest

    Re: updates failed to install

    Start you own thread, provide further information in future.

    Perhaps read: Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you repair a Windows XP installation
    http://support.microsoft.com/kb/943144

    Ignore the title.

    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    "ustinkr" <ustinkr@discussions.microsoft.com> wrote in message
    news:B67C5E0E-C7EA-4E8D-A190-77B8E027C75D@microsoft.com...
    | 93 updates failed to install. What is the solution?
    |
    | "Wolf" wrote:
    |
    | > The updates will download but they fail to install. The system does not give
    | > me a reason for the failure. Help.
    | > Here is the list of failed installations:
    | >
    | > Critical Update for Windows XP (KB886185)
    | > Security Update for Windows Messenger (KB887472)
    | > Security Update for Windows XP (KB904706)
    | > Update for Windows XP (KB900485)
    | > Update for Windows XP (KB922582)
    | > Update for Windows XP (KB916595)
    | > Update for Windows XP (KB920872)
    | > Security Update for Windows XP (KB924270)
    | > Security Update for Windows XP (KB923980)
    | > Security Update for Windows XP (KB926255)
    | > Security Update for Windows XP (KB928255)
    | > Security Update for Windows XP (KB928843)
    | > Security Update for Windows XP (KB927802)
    | > Security Update for Windows XP (KB924667)
    | > Security Update for Windows XP (KB927779)
    | > Security Update for Windows XP (KB918118)
    | > Security Update for Windows XP (KB926436)
    | > Security Update for Windows XP (KB925902)
    | > Security Update for Windows XP (KB931784)
    | > Security Update for Windows XP (KB930178)
    | > Security Update for Windows XP (KB931261)
    | > Security Update for Windows XP (KB932168)
    | > Security Update for Windows XP (KB920213)
    | > Update for Windows XP (KB930916)
    | > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    | > Security Update for Windows XP (KB935840)
    | > Security Update for Windows XP (KB935839)
    | > Security Update for Windows Media Player 6.4 (KB925398)
    | > Update for Windows XP (KB938828)
    | > Security Update for Windows XP (KB921503)
    | > Security Update for Windows XP (KB938829)
    | > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    | > Security Update for Windows XP (KB938127)
    | > Update for Windows XP (KB933360)
    | > Security Update for Windows XP (KB936021)
    | > Security Update for Windows XP (KB923689)
    | > Security Update for Windows XP (KB933729)
    | > Security Update for Outlook Express for Windows XP (KB941202)
    | > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    | > Security Update for Windows XP (KB943460)
    | > Update for Windows XP (KB936357)
    | > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    | > Windows Internet Explorer 7 for Windows XP
    | >



  7. #7
    Updates Failed to Install! Guest

    RE: updates failed to install

    This is Troy. I tried the same thing as Wolf. It did not work. Here is the
    cut and paste as suggested to Wolf. Please hurry.

    Thanks!

    Troy

    2008-03-28 00:50:13:890 1920 1b8 Handler MSP update
    {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2008-03-28 00:50:13:890 1920 1b8 Handler : Batch installing 1 updates
    2008-03-28 00:50:15:796 1920 1b8 Handler List of MSPs in transaction:
    2008-03-28 00:50:15:796 1920 1b8 Handler
    C:\WINDOWS\SoftwareDistribution\Download\32ed788a57b2c6a271742c7c9a30cc86\img\OUTLOOK.MSP
    2008-03-28 00:50:15:796 1920 1b8 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2008-03-28 00:50:18:218 1024 200 Report REPORT EVENT:
    {76D28AF5-52BD-4B07-B644-5451259125C1} 2008-03-28
    00:50:13:234-0700 1 182 101 {07C5609D-1792-4E0C-9BC1-41B935B9986F} 100 80070643 MicrosoftUpdate Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft Office 2003 (KB947355).
    2008-03-28 00:50:41:609 1920 1b8 Handler MSP Error List:
    2008-03-28 00:50:41:609 1920 1b8 Handler 1: 1311 2: C:\MSOCache\All
    Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    2008-03-28 00:50:41:609 1920 1b8 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: First failure for
    update {BE30DC1D-9FE2-4656-8195-4EB6410B4B40}, transaction error =
    0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: Operation failed at
    update 0, Exit code = 0x8024200B
    2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::
    2008-03-28 00:50:41:609 1920 1b8 Handler :: END :: Handler: MSI Install
    2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::::::
    2008-03-28 00:50:41:687 1024 390 DnldMgr Preparing update for install,
    updateId = {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}.100.
    2008-03-28 00:50:41:796 1920 1fc Handler :::::::::::::
    2008-03-28 00:50:41:796 1920 1fc Handler :: START :: Handler: MSI Install
    2008-03-28 00:50:41:796 1920 1fc Handler :::::::::
    2008-03-28 00:50:41:796 1920 1fc Handler : Updates to install = 1
    2008-03-28 00:50:41:828 1920 1fc Handler Extracting MSP file stored in CAB
    OUTLFLTR.CAB
    2008-03-28 00:50:41:984 1920 1fc Handler MSP update
    {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2008-03-28 00:50:41:984 1920 1fc Handler : Batch installing 1 updates
    2008-03-28 00:50:43:328 1920 1fc Handler List of MSPs in transaction:
    2008-03-28 00:50:43:328 1920 1fc Handler
    C:\WINDOWS\SoftwareDistribution\Download\1538be132585e915e13892dd48df9924\img\OUTLFLTR.MSP
    2008-03-28 00:50:43:328 1920 1fc Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2008-03-28 00:50:46:656 1024 200 Report REPORT EVENT:
    {CB30F3AA-34A7-4396-B98F-C1A0130C12E7} 2008-03-28
    00:50:41:656-0700 1 182 101 {880F4592-A57E-4AF6-AE6C-C2988519DF4E} 100 80070643 MicrosoftUpdate Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft Office Outlook 2003
    (KB945432).
    2008-03-28 00:50:56:687 1920 1fc Handler MSP Error List:
    2008-03-28 00:50:56:687 1920 1fc Handler 1: 1311 2: C:\MSOCache\All
    Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    2008-03-28 00:50:56:703 1920 1fc Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: First failure for
    update {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}, transaction error =
    0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: Operation failed at
    update 0, Exit code = 0x8024200B
    2008-03-28 00:50:56:703 1920 1fc Handler :::::::::
    2008-03-28 00:50:56:703 1920 1fc Handler :: END :: Handler: MSI Install
    2008-03-28 00:50:56:703 1920 1fc Handler :::::::::::::
    2008-03-28 00:50:56:812 1024 390 DnldMgr Preparing update for install,
    updateId = {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}.100.
    2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::::::
    2008-03-28 00:50:57:015 1920 6f8 Handler :: START :: Handler: MSI Install
    2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::
    2008-03-28 00:50:57:015 1920 6f8 Handler : Updates to install = 1
    2008-03-28 00:50:57:078 1920 6f8 Handler Extracting MSP file stored in CAB
    EXCEL.CAB
    2008-03-28 00:50:57:406 1920 6f8 Handler MSP update
    {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2008-03-28 00:50:57:406 1920 6f8 Handler : Batch installing 1 updates
    2008-03-28 00:50:59:609 1920 6f8 Handler List of MSPs in transaction:
    2008-03-28 00:50:59:609 1920 6f8 Handler
    C:\WINDOWS\SoftwareDistribution\Download\8e6e092285335035f6d1824355204800\img\EXCEL.MSP
    2008-03-28 00:50:59:609 1920 6f8 Handler MSP final command line:
    DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    REBOOT=REALLYSUPPRESS
    2008-03-28 00:51:01:765 1024 200 Report REPORT EVENT:
    {1C92B7DE-F8B9-4902-BBEB-6BF77188ED7E} 2008-03-28
    00:50:56:781-0700 1 182 101 {0465E15C-4740-4B0E-A451-F69FF1B5FEA6} 100 80070643 MicrosoftUpdate Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Update for Microsoft Office Outlook 2003 Junk Email
    Filter (KB947944).
    2008-03-28 00:53:13:859 1920 6f8 Handler MSP Error List:
    2008-03-28 00:53:13:859 1920 6f8 Handler 1: 1311 2: C:\MSOCache\All
    Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    2008-03-28 00:53:13:859 1920 6f8 Handler : MSI transaction completed. MSI:
    0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2008-03-28 00:53:13:859 1920 6f8 Handler : WARNING: First failure for
    update {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}, transaction error =
    0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    2008-03-28 00:53:13:953 1920 6f8 Handler : WARNING: Operation failed at
    update 0, Exit code = 0x8024200B
    2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::
    2008-03-28 00:53:13:953 1920 6f8 Handler :: END :: Handler: MSI Install
    2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::::::
    2008-03-28 00:53:16:234 1024 390 Agent *********
    2008-03-28 00:53:16:234 1024 390 Agent ** END ** Agent: Installing
    updates [CallerId = MicrosoftUpdate]
    2008-03-28 00:53:16:312 1024 390 Agent *************
    2008-03-28 00:53:16:234 3628 25c COMAPI >>-- RESUMED -- COMAPI: Install
    [ClientId = MicrosoftUpdate]
    2008-03-28 00:53:16:437 3628 25c COMAPI - Install call complete (succeeded
    = 4, succeeded with errors = 0, failed = 9, unaccounted = 0)
    2008-03-28 00:53:16:437 3628 25c COMAPI - Reboot required = No
    2008-03-28 00:53:16:437 3628 25c COMAPI ---------
    2008-03-28 00:53:16:437 3628 25c COMAPI -- END -- COMAPI: Install
    [ClientId = MicrosoftUpdate]
    2008-03-28 00:53:16:437 3628 25c COMAPI -------------
    2008-03-28 00:53:16:484 1024 744 AU Triggering Offline detection
    (non-interactive)
    2008-03-28 00:53:16:500 1024 744 AU #############
    2008-03-28 00:53:16:500 1024 744 AU ## START ## AU: Search for updates
    2008-03-28 00:53:16:562 1024 744 AU #########
    2008-03-28 00:53:17:640 1024 744 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    2008-03-28 00:53:17:703 1024 200 Agent *************
    2008-03-28 00:53:17:703 1024 200 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-03-28 00:53:17:703 1024 200 Agent *********
    2008-03-28 00:53:17:703 1024 200 Agent * Online = No; Ignore download
    priority = No
    2008-03-28 00:53:17:703 1024 200 Agent * Criteria = "IsHidden=0 and
    IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    IsAssigned=1 and RebootRequired=1"
    2008-03-28 00:53:17:703 1024 200 Agent * ServiceID =
    {7971F918-A847-4430-9279-4A52D1EFE18D}
    2008-03-28 01:00:38:265 1024 200 Agent * Added update
    {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent Update
    {C903FA8C-EC08-4366-804A-115F244C5C2D}.100 is pruned out due to potential
    supersedence
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {07C5609D-1792-4E0C-9BC1-41B935B9986F}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {0465E15C-4740-4B0E-A451-F69FF1B5FEA6}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Added update
    {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100 to search result
    2008-03-28 01:00:38:312 1024 200 Agent * Found 9 updates and 34 categories
    in search; evaluated appl. rules of 1107 out of 1656 deployed entities
    2008-03-28 01:00:38:703 1024 200 Agent *********
    2008-03-28 01:00:38:703 1024 200 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-03-28 01:00:38:703 1024 200 Agent *************
    2008-03-28 01:00:39:140 1024 200 Report REPORT EVENT:
    {D620FA32-F1A8-4FB2-880B-8EEF74C88F76} 2008-03-28
    00:53:14:234-0700 1 182 101 {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9} 100 80070643 MicrosoftUpdate Failure Content
    Install Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft Office Excel 2003
    (KB943985) v2.
    2008-03-28 01:00:39:390 1024 904 AU >>## RESUMED ## AU: Search for updates
    [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    2008-03-28 01:00:39:421 1024 904 AU # 9 updates detected
    2008-03-28 01:00:39:515 1024 904 AU #########
    2008-03-28 01:00:39:515 1024 904 AU ## END ## AU: Search for updates
    [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    2008-03-28 01:00:39:515 1024 904 AU #############
    2008-03-28 01:00:39:890 1024 904 AU Setting AU scheduled install time to
    2008-03-28 10:00:00
    2008-03-28 01:02:27:531 3432 7d0 Misc =========== Logging initialized
    (build: 7.0.6000.381, tz: -0700) ===========
    2008-03-28 01:02:27:531 3432 7d0 Misc = Process:
    c:\06dbc7280636937bac53f61b2d0c1d\wusetup.exe
    2008-03-28 01:02:27:531 3432 7d0 Setup Windows Update Client standalone
    setup : resource dll path is
    c:\06dbc7280636937bac53f61b2d0c1d\en\wusetup.exe.mui
    2008-03-28 01:02:27:531 3432 7d0 Setup *********** Setup: Checking whether
    self-update is required ***********
    2008-03-28 01:02:27:531 3432 7d0 Setup * Inf file:
    c:\06dbc7280636937bac53f61b2d0c1d\wusetup.inf
    2008-03-28 01:02:27:921 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
    = 7.0.6000.381
    2008-03-28 01:02:27:953 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:27:984 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:015 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:062 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:078 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:125 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:187 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:218 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:234 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:265 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
    = 7.0.6000.381
    2008-03-28 01:02:28:281 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:312 3432 7d0 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
    version = 7.0.6000.381
    2008-03-28 01:02:28:312 3432 7d0 Setup * IsUpdateRequired = No
    2008-03-28 01:02:28:328 3432 7d0 Setup Windows Update Client standalone
    setup : eula file path is c:\06dbc7280636937bac53f61b2d0c1d\en\eula.rtf
    2008-03-28 01:02:33:718 3432 7d0 Setup wusetup has finished. Exit code is
    0. Reboot is NOT needed
    2008-03-28 01:06:22:109 1024 744 AU ########### AU: Uninitializing
    Automatic Updates ###########
    2008-03-28 01:06:23:343 3072 bf4 CltUI AU client got new directive = 'None',
    serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
    2008-03-28 01:06:23:453 3072 bf4 CltUI FATAL: Failed to show client UI,
    directive=5, hr=80010108
    2008-03-28 01:06:25:062 1024 744 Agent Sending shutdown notification to client
    2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
    2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
    2008-03-28 01:06:25:109 1024 744 Agent Sending shutdown notification to client
    2008-03-28 01:06:25:578 1024 744 Service *********
    2008-03-28 01:06:25:578 1024 744 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2008-03-28 01:06:25:578 1024 744 Service *************
    2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized
    (build: 7.0.6000.381, tz: -0700) ===========
    2008-03-28 01:10:38:281 1024 544 Misc = Process:
    C:\WINDOWS\System32\svchost.exe
    2008-03-28 01:10:38:281 1024 544 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2008-03-28 01:10:38:281 1024 544 Service *************
    2008-03-28 01:10:38:281 1024 544 Service ** START ** Service: Service startup
    2008-03-28 01:10:38:281 1024 544 Service *********
    2008-03-28 01:10:38:390 1024 544 Agent * WU client version 7.0.6000.381
    2008-03-28 01:10:38:390 1024 544 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2008-03-28 01:10:38:406 1024 544 Agent * Access type: No proxy
    2008-03-28 01:10:38:453 1024 544 Agent * Network state: Connected


    "Engel" wrote:

    > Hello Wolf,
    > Try this
    > <http://support.microsoft.com/kb/943144>
    > Reboot
    >
    > Try to update now.
    >
    > OR
    >
    > Go ahead and download Dial-a-fix.
    > <http://wiki.djlizard.net/Dial-a-fix>
    >
    > Reboot into safe mºde (F-8)
    >
    > Click the green checkmark and click Go.
    >
    > After it has finished, try Windows Update and see if you can get your
    > updates installed.
    >
    > Let us know what happens.
    > - -- --
    >
    >
    > <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
    >
    >
    >
    >
    >
    >
    > "Wolf" wrote:
    >
    > > The updates will download but they fail to install. The system does not give
    > > me a reason for the failure. Help.
    > > Here is the list of failed installations:
    > >
    > > Critical Update for Windows XP (KB886185)
    > > Security Update for Windows Messenger (KB887472)
    > > Security Update for Windows XP (KB904706)
    > > Update for Windows XP (KB900485)
    > > Update for Windows XP (KB922582)
    > > Update for Windows XP (KB916595)
    > > Update for Windows XP (KB920872)
    > > Security Update for Windows XP (KB924270)
    > > Security Update for Windows XP (KB923980)
    > > Security Update for Windows XP (KB926255)
    > > Security Update for Windows XP (KB928255)
    > > Security Update for Windows XP (KB928843)
    > > Security Update for Windows XP (KB927802)
    > > Security Update for Windows XP (KB924667)
    > > Security Update for Windows XP (KB927779)
    > > Security Update for Windows XP (KB918118)
    > > Security Update for Windows XP (KB926436)
    > > Security Update for Windows XP (KB925902)
    > > Security Update for Windows XP (KB931784)
    > > Security Update for Windows XP (KB930178)
    > > Security Update for Windows XP (KB931261)
    > > Security Update for Windows XP (KB932168)
    > > Security Update for Windows XP (KB920213)
    > > Update for Windows XP (KB930916)
    > > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    > > Security Update for Windows XP (KB935840)
    > > Security Update for Windows XP (KB935839)
    > > Security Update for Windows Media Player 6.4 (KB925398)
    > > Update for Windows XP (KB938828)
    > > Security Update for Windows XP (KB921503)
    > > Security Update for Windows XP (KB938829)
    > > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    > > Security Update for Windows XP (KB938127)
    > > Update for Windows XP (KB933360)
    > > Security Update for Windows XP (KB936021)
    > > Security Update for Windows XP (KB923689)
    > > Security Update for Windows XP (KB933729)
    > > Security Update for Outlook Express for Windows XP (KB941202)
    > > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    > > Security Update for Windows XP (KB943460)
    > > Update for Windows XP (KB936357)
    > > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    > > Windows Internet Explorer 7 for Windows XP
    > >


  8. #8
    PA Bear [MS MVP] Guest

    Re: updates failed to install

    Either begin a new thread about /your/ problem or...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    Updates Failed to Install! wrote:
    > This is Troy. I tried the same thing as Wolf. It did not work. Here is
    > the
    > cut and paste as suggested to Wolf. Please hurry.

    <snip>
    > ********* 2008-03-28 01:06:25:578 1024 744 Service ** END ** Service:
    > Service exit [Exit code = 0x240001]
    > 2008-03-28 01:06:25:578 1024 744 Service *************
    > 2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized


  9. #9
    TaurArian Guest

    Re: updates failed to install - 0x80070643

    How to troubleshoot failures updating your Office installation from the Office Update Web
    site
    http://support.microsoft.com/kb/304498

    You cannot install an Office 2003 service pack - ignore the title
    http://support.microsoft.com/kb/884298
    Step 2: Re-create the path of the original installation source in the registry
    Especially for 80070643 if a registry cleaner is used

    You receive an "Error 80070643" error message when you try to update Office 2003 by using
    Software Update Services
    http://support.microsoft.com/kb/903772


    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    "Updates Failed to Install!" <Updates Failed to Install!@discussions.microsoft.com> wrote
    in message news:24C32B04-88F0-40AA-A231-5954A89E3748@microsoft.com...
    | This is Troy. I tried the same thing as Wolf. It did not work. Here is the
    | cut and paste as suggested to Wolf. Please hurry.
    |
    | Thanks!
    |
    | Troy
    |
    | 2008-03-28 00:50:13:890 1920 1b8 Handler MSP update
    | {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    | 2008-03-28 00:50:13:890 1920 1b8 Handler : Batch installing 1 updates
    | 2008-03-28 00:50:15:796 1920 1b8 Handler List of MSPs in transaction:
    | 2008-03-28 00:50:15:796 1920 1b8 Handler
    |
    C:\WINDOWS\SoftwareDistribution\Download\32ed788a57b2c6a271742c7c9a30cc86\img\OUTLOOK.MSP
    | 2008-03-28 00:50:15:796 1920 1b8 Handler MSP final command line:
    | DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    | REBOOT=REALLYSUPPRESS
    | 2008-03-28 00:50:18:218 1024 200 Report REPORT EVENT:
    | {76D28AF5-52BD-4B07-B644-5451259125C1} 2008-03-28
    | 00:50:13:234-0700 1 182 101 {07C5609D-1792-4E0C-9BC1-41B935B9986F} 100 80070643
    MicrosoftUpdate Failure Content
    | Install Installation Failure: Windows failed to install the following update
    | with error 0x80070643: Security Update for Microsoft Office 2003 (KB947355).
    | 2008-03-28 00:50:41:609 1920 1b8 Handler MSP Error List:
    | 2008-03-28 00:50:41:609 1920 1b8 Handler 1: 1311 2: C:\MSOCache\All
    | Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    | 2008-03-28 00:50:41:609 1920 1b8 Handler : MSI transaction completed. MSI:
    | 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    | 2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: First failure for
    | update {BE30DC1D-9FE2-4656-8195-4EB6410B4B40}, transaction error =
    | 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    | 2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: Operation failed at
    | update 0, Exit code = 0x8024200B
    | 2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::
    | 2008-03-28 00:50:41:609 1920 1b8 Handler :: END :: Handler: MSI Install
    | 2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::::::
    | 2008-03-28 00:50:41:687 1024 390 DnldMgr Preparing update for install,
    | updateId = {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}.100.
    | 2008-03-28 00:50:41:796 1920 1fc Handler :::::::::::::
    | 2008-03-28 00:50:41:796 1920 1fc Handler :: START :: Handler: MSI Install
    | 2008-03-28 00:50:41:796 1920 1fc Handler :::::::::
    | 2008-03-28 00:50:41:796 1920 1fc Handler : Updates to install = 1
    | 2008-03-28 00:50:41:828 1920 1fc Handler Extracting MSP file stored in CAB
    | OUTLFLTR.CAB
    | 2008-03-28 00:50:41:984 1920 1fc Handler MSP update
    | {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    | 2008-03-28 00:50:41:984 1920 1fc Handler : Batch installing 1 updates
    | 2008-03-28 00:50:43:328 1920 1fc Handler List of MSPs in transaction:
    | 2008-03-28 00:50:43:328 1920 1fc Handler
    |
    C:\WINDOWS\SoftwareDistribution\Download\1538be132585e915e13892dd48df9924\img\OUTLFLTR.MSP
    | 2008-03-28 00:50:43:328 1920 1fc Handler MSP final command line:
    | DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    | REBOOT=REALLYSUPPRESS
    | 2008-03-28 00:50:46:656 1024 200 Report REPORT EVENT:
    | {CB30F3AA-34A7-4396-B98F-C1A0130C12E7} 2008-03-28
    | 00:50:41:656-0700 1 182 101 {880F4592-A57E-4AF6-AE6C-C2988519DF4E} 100 80070643
    MicrosoftUpdate Failure Content
    | Install Installation Failure: Windows failed to install the following update
    | with error 0x80070643: Security Update for Microsoft Office Outlook 2003
    | (KB945432).
    | 2008-03-28 00:50:56:687 1920 1fc Handler MSP Error List:
    | 2008-03-28 00:50:56:687 1920 1fc Handler 1: 1311 2: C:\MSOCache\All
    | Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    | 2008-03-28 00:50:56:703 1920 1fc Handler : MSI transaction completed. MSI:
    | 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    | 2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: First failure for
    | update {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}, transaction error =
    | 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    | 2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: Operation failed at
    | update 0, Exit code = 0x8024200B
    | 2008-03-28 00:50:56:703 1920 1fc Handler :::::::::
    | 2008-03-28 00:50:56:703 1920 1fc Handler :: END :: Handler: MSI Install
    | 2008-03-28 00:50:56:703 1920 1fc Handler :::::::::::::
    | 2008-03-28 00:50:56:812 1024 390 DnldMgr Preparing update for install,
    | updateId = {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}.100.
    | 2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::::::
    | 2008-03-28 00:50:57:015 1920 6f8 Handler :: START :: Handler: MSI Install
    | 2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::
    | 2008-03-28 00:50:57:015 1920 6f8 Handler : Updates to install = 1
    | 2008-03-28 00:50:57:078 1920 6f8 Handler Extracting MSP file stored in CAB
    | EXCEL.CAB
    | 2008-03-28 00:50:57:406 1920 6f8 Handler MSP update
    | {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    | 2008-03-28 00:50:57:406 1920 6f8 Handler : Batch installing 1 updates
    | 2008-03-28 00:50:59:609 1920 6f8 Handler List of MSPs in transaction:
    | 2008-03-28 00:50:59:609 1920 6f8 Handler
    | C:\WINDOWS\SoftwareDistribution\Download\8e6e092285335035f6d1824355204800\img\EXCEL.MSP
    | 2008-03-28 00:50:59:609 1920 6f8 Handler MSP final command line:
    | DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
    | REBOOT=REALLYSUPPRESS
    | 2008-03-28 00:51:01:765 1024 200 Report REPORT EVENT:
    | {1C92B7DE-F8B9-4902-BBEB-6BF77188ED7E} 2008-03-28
    | 00:50:56:781-0700 1 182 101 {0465E15C-4740-4B0E-A451-F69FF1B5FEA6} 100 80070643
    MicrosoftUpdate Failure Content
    | Install Installation Failure: Windows failed to install the following update
    | with error 0x80070643: Update for Microsoft Office Outlook 2003 Junk Email
    | Filter (KB947944).
    | 2008-03-28 00:53:13:859 1920 6f8 Handler MSP Error List:
    | 2008-03-28 00:53:13:859 1920 6f8 Handler 1: 1311 2: C:\MSOCache\All
    | Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    | 2008-03-28 00:53:13:859 1920 6f8 Handler : MSI transaction completed. MSI:
    | 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    | 2008-03-28 00:53:13:859 1920 6f8 Handler : WARNING: First failure for
    | update {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}, transaction error =
    | 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    | 2008-03-28 00:53:13:953 1920 6f8 Handler : WARNING: Operation failed at
    | update 0, Exit code = 0x8024200B
    | 2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::
    | 2008-03-28 00:53:13:953 1920 6f8 Handler :: END :: Handler: MSI Install
    | 2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::::::
    | 2008-03-28 00:53:16:234 1024 390 Agent *********
    | 2008-03-28 00:53:16:234 1024 390 Agent ** END ** Agent: Installing
    | updates [CallerId = MicrosoftUpdate]
    | 2008-03-28 00:53:16:312 1024 390 Agent *************
    | 2008-03-28 00:53:16:234 3628 25c COMAPI >>-- RESUMED -- COMAPI: Install
    | [ClientId = MicrosoftUpdate]
    | 2008-03-28 00:53:16:437 3628 25c COMAPI - Install call complete (succeeded
    | = 4, succeeded with errors = 0, failed = 9, unaccounted = 0)
    | 2008-03-28 00:53:16:437 3628 25c COMAPI - Reboot required = No
    | 2008-03-28 00:53:16:437 3628 25c COMAPI ---------
    | 2008-03-28 00:53:16:437 3628 25c COMAPI -- END -- COMAPI: Install
    | [ClientId = MicrosoftUpdate]
    | 2008-03-28 00:53:16:437 3628 25c COMAPI -------------
    | 2008-03-28 00:53:16:484 1024 744 AU Triggering Offline detection
    | (non-interactive)
    | 2008-03-28 00:53:16:500 1024 744 AU #############
    | 2008-03-28 00:53:16:500 1024 744 AU ## START ## AU: Search for updates
    | 2008-03-28 00:53:16:562 1024 744 AU #########
    | 2008-03-28 00:53:17:640 1024 744 AU <<## SUBMITTED ## AU: Search for updates
    | [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    | 2008-03-28 00:53:17:703 1024 200 Agent *************
    | 2008-03-28 00:53:17:703 1024 200 Agent ** START ** Agent: Finding updates
    | [CallerId = AutomaticUpdates]
    | 2008-03-28 00:53:17:703 1024 200 Agent *********
    | 2008-03-28 00:53:17:703 1024 200 Agent * Online = No; Ignore download
    | priority = No
    | 2008-03-28 00:53:17:703 1024 200 Agent * Criteria = "IsHidden=0 and
    | IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    | IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    | IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    | DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    | IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    | IsAssigned=1 and RebootRequired=1"
    | 2008-03-28 00:53:17:703 1024 200 Agent * ServiceID =
    | {7971F918-A847-4430-9279-4A52D1EFE18D}
    | 2008-03-28 01:00:38:265 1024 200 Agent * Added update
    | {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent Update
    | {C903FA8C-EC08-4366-804A-115F244C5C2D}.100 is pruned out due to potential
    | supersedence
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {07C5609D-1792-4E0C-9BC1-41B935B9986F}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {0465E15C-4740-4B0E-A451-F69FF1B5FEA6}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Added update
    | {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100 to search result
    | 2008-03-28 01:00:38:312 1024 200 Agent * Found 9 updates and 34 categories
    | in search; evaluated appl. rules of 1107 out of 1656 deployed entities
    | 2008-03-28 01:00:38:703 1024 200 Agent *********
    | 2008-03-28 01:00:38:703 1024 200 Agent ** END ** Agent: Finding updates
    | [CallerId = AutomaticUpdates]
    | 2008-03-28 01:00:38:703 1024 200 Agent *************
    | 2008-03-28 01:00:39:140 1024 200 Report REPORT EVENT:
    | {D620FA32-F1A8-4FB2-880B-8EEF74C88F76} 2008-03-28
    | 00:53:14:234-0700 1 182 101 {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9} 100 80070643
    MicrosoftUpdate Failure Content
    | Install Installation Failure: Windows failed to install the following update
    | with error 0x80070643: Security Update for Microsoft Office Excel 2003
    | (KB943985) v2.
    | 2008-03-28 01:00:39:390 1024 904 AU >>## RESUMED ## AU: Search for updates
    | [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    | 2008-03-28 01:00:39:421 1024 904 AU # 9 updates detected
    | 2008-03-28 01:00:39:515 1024 904 AU #########
    | 2008-03-28 01:00:39:515 1024 904 AU ## END ## AU: Search for updates
    | [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
    | 2008-03-28 01:00:39:515 1024 904 AU #############
    | 2008-03-28 01:00:39:890 1024 904 AU Setting AU scheduled install time to
    | 2008-03-28 10:00:00
    | 2008-03-28 01:02:27:531 3432 7d0 Misc =========== Logging initialized
    | (build: 7.0.6000.381, tz: -0700) ===========
    | 2008-03-28 01:02:27:531 3432 7d0 Misc = Process:
    | c:\06dbc7280636937bac53f61b2d0c1d\wusetup.exe
    | 2008-03-28 01:02:27:531 3432 7d0 Setup Windows Update Client standalone
    | setup : resource dll path is
    | c:\06dbc7280636937bac53f61b2d0c1d\en\wusetup.exe.mui
    | 2008-03-28 01:02:27:531 3432 7d0 Setup *********** Setup: Checking whether
    | self-update is required ***********
    | 2008-03-28 01:02:27:531 3432 7d0 Setup * Inf file:
    | c:\06dbc7280636937bac53f61b2d0c1d\wusetup.inf
    | 2008-03-28 01:02:27:921 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
    | = 7.0.6000.381
    | 2008-03-28 01:02:27:953 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:27:984 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:015 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:062 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:078 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:125 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:187 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:218 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:234 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:265 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
    | = 7.0.6000.381
    | 2008-03-28 01:02:28:281 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:312 3432 7d0 Setup Update NOT required for
    | C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
    | version = 7.0.6000.381
    | 2008-03-28 01:02:28:312 3432 7d0 Setup * IsUpdateRequired = No
    | 2008-03-28 01:02:28:328 3432 7d0 Setup Windows Update Client standalone
    | setup : eula file path is c:\06dbc7280636937bac53f61b2d0c1d\en\eula.rtf
    | 2008-03-28 01:02:33:718 3432 7d0 Setup wusetup has finished. Exit code is
    | 0. Reboot is NOT needed
    | 2008-03-28 01:06:22:109 1024 744 AU ########### AU: Uninitializing
    | Automatic Updates ###########
    | 2008-03-28 01:06:23:343 3072 bf4 CltUI AU client got new directive = 'None',
    | serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
    | 2008-03-28 01:06:23:453 3072 bf4 CltUI FATAL: Failed to show client UI,
    | directive=5, hr=80010108
    | 2008-03-28 01:06:25:062 1024 744 Agent Sending shutdown notification to client
    | 2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
    | 2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
    | 2008-03-28 01:06:25:109 1024 744 Agent Sending shutdown notification to client
    | 2008-03-28 01:06:25:578 1024 744 Service *********
    | 2008-03-28 01:06:25:578 1024 744 Service ** END ** Service: Service exit
    | [Exit code = 0x240001]
    | 2008-03-28 01:06:25:578 1024 744 Service *************
    | 2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized
    | (build: 7.0.6000.381, tz: -0700) ===========
    | 2008-03-28 01:10:38:281 1024 544 Misc = Process:
    | C:\WINDOWS\System32\svchost.exe
    | 2008-03-28 01:10:38:281 1024 544 Misc = Module:
    | C:\WINDOWS\system32\wuaueng.dll
    | 2008-03-28 01:10:38:281 1024 544 Service *************
    | 2008-03-28 01:10:38:281 1024 544 Service ** START ** Service: Service startup
    | 2008-03-28 01:10:38:281 1024 544 Service *********
    | 2008-03-28 01:10:38:390 1024 544 Agent * WU client version 7.0.6000.381
    | 2008-03-28 01:10:38:390 1024 544 Agent * Base directory:
    | C:\WINDOWS\SoftwareDistribution
    | 2008-03-28 01:10:38:406 1024 544 Agent * Access type: No proxy
    | 2008-03-28 01:10:38:453 1024 544 Agent * Network state: Connected
    |
    |
    | "Engel" wrote:
    |
    | > Hello Wolf,
    | > Try this
    | > <http://support.microsoft.com/kb/943144>
    | > Reboot
    | >
    | > Try to update now.
    | >
    | > OR
    | >
    | > Go ahead and download Dial-a-fix.
    | > <http://wiki.djlizard.net/Dial-a-fix>
    | >
    | > Reboot into safe mºde (F-8)
    | >
    | > Click the green checkmark and click Go.
    | >
    | > After it has finished, try Windows Update and see if you can get your
    | > updates installed.
    | >
    | > Let us know what happens.
    | > - -- --
    | >
    | >
    | >
    <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
    | >
    | >
    | >
    | >
    | >
    | >
    | > "Wolf" wrote:
    | >
    | > > The updates will download but they fail to install. The system does not give
    | > > me a reason for the failure. Help.
    | > > Here is the list of failed installations:
    | > >
    | > > Critical Update for Windows XP (KB886185)
    | > > Security Update for Windows Messenger (KB887472)
    | > > Security Update for Windows XP (KB904706)
    | > > Update for Windows XP (KB900485)
    | > > Update for Windows XP (KB922582)
    | > > Update for Windows XP (KB916595)
    | > > Update for Windows XP (KB920872)
    | > > Security Update for Windows XP (KB924270)
    | > > Security Update for Windows XP (KB923980)
    | > > Security Update for Windows XP (KB926255)
    | > > Security Update for Windows XP (KB928255)
    | > > Security Update for Windows XP (KB928843)
    | > > Security Update for Windows XP (KB927802)
    | > > Security Update for Windows XP (KB924667)
    | > > Security Update for Windows XP (KB927779)
    | > > Security Update for Windows XP (KB918118)
    | > > Security Update for Windows XP (KB926436)
    | > > Security Update for Windows XP (KB925902)
    | > > Security Update for Windows XP (KB931784)
    | > > Security Update for Windows XP (KB930178)
    | > > Security Update for Windows XP (KB931261)
    | > > Security Update for Windows XP (KB932168)
    | > > Security Update for Windows XP (KB920213)
    | > > Update for Windows XP (KB930916)
    | > > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    | > > Security Update for Windows XP (KB935840)
    | > > Security Update for Windows XP (KB935839)
    | > > Security Update for Windows Media Player 6.4 (KB925398)
    | > > Update for Windows XP (KB938828)
    | > > Security Update for Windows XP (KB921503)
    | > > Security Update for Windows XP (KB938829)
    | > > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    | > > Security Update for Windows XP (KB938127)
    | > > Update for Windows XP (KB933360)
    | > > Security Update for Windows XP (KB936021)
    | > > Security Update for Windows XP (KB923689)
    | > > Security Update for Windows XP (KB933729)
    | > > Security Update for Outlook Express for Windows XP (KB941202)
    | > > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    | > > Security Update for Windows XP (KB943460)
    | > > Update for Windows XP (KB936357)
    | > > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    | > > Windows Internet Explorer 7 for Windows XP
    | > >



  10. #10
    Guest

    RE: updates failed to install

    If you are running XP and each time you try to install Windows Security
    updates, then call up Microsoft at 1 866 727-2338. They have qualified
    technicians there who will guide you through your problem. It is free of
    charge to you and they know what they are doing. They fixed this same issue
    with me.


    "Wolf" wrote:

    > The updates will download but they fail to install. The system does not give
    > me a reason for the failure. Help.
    > Here is the list of failed installations:
    >
    > Critical Update for Windows XP (KB886185)
    > Security Update for Windows Messenger (KB887472)
    > Security Update for Windows XP (KB904706)
    > Update for Windows XP (KB900485)
    > Update for Windows XP (KB922582)
    > Update for Windows XP (KB916595)
    > Update for Windows XP (KB920872)
    > Security Update for Windows XP (KB924270)
    > Security Update for Windows XP (KB923980)
    > Security Update for Windows XP (KB926255)
    > Security Update for Windows XP (KB928255)
    > Security Update for Windows XP (KB928843)
    > Security Update for Windows XP (KB927802)
    > Security Update for Windows XP (KB924667)
    > Security Update for Windows XP (KB927779)
    > Security Update for Windows XP (KB918118)
    > Security Update for Windows XP (KB926436)
    > Security Update for Windows XP (KB925902)
    > Security Update for Windows XP (KB931784)
    > Security Update for Windows XP (KB930178)
    > Security Update for Windows XP (KB931261)
    > Security Update for Windows XP (KB932168)
    > Security Update for Windows XP (KB920213)
    > Update for Windows XP (KB930916)
    > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    > Security Update for Windows XP (KB935840)
    > Security Update for Windows XP (KB935839)
    > Security Update for Windows Media Player 6.4 (KB925398)
    > Update for Windows XP (KB938828)
    > Security Update for Windows XP (KB921503)
    > Security Update for Windows XP (KB938829)
    > Security Update for Windows Media Player 10 for Windows XP (KB936782)
    > Security Update for Windows XP (KB938127)
    > Update for Windows XP (KB933360)
    > Security Update for Windows XP (KB936021)
    > Security Update for Windows XP (KB923689)
    > Security Update for Windows XP (KB933729)
    > Security Update for Outlook Express for Windows XP (KB941202)
    > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
    > Security Update for Windows XP (KB943460)
    > Update for Windows XP (KB936357)
    > Windows Malicious Software Removal Tool - November 2007 (KB890830)
    > Windows Internet Explorer 7 for Windows XP
    >


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